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1、THE FUTURE OF FAST FOOD Consumer insights intoplant-based menu items2CULTURE OF EXPLORATION 12BOOST SATISFACTION 12BRAND VISIBILITY 13TASTE AND AFFORDABILITY 13LABELING AND CROSS-CONTACT 13DIETARY LIFESTYLE 3WILLINGNESS TO PURCHASE 4RANKING:FAST FOOD CHAINS 6MAIN DRIVERS 7RANKING:OPTIONS 8RANKING:TA
2、STE 9CONTENTINTRODUCTION 1ABOUT THE SURVEY 1EXECUTIVE SUMMARY 2RESULTS 3OFFER SATISFACTION 10FAVOURABILITY 10LABELLING 11CROSS-CONTACT 11ACKNOWLEDGEMENTS 14WAY FORWARD 123INTRODUCTIONIn recent years,theres been a major shift in what people are choosing to eat.Health,ethics,and our planets well-being
3、 are moving into the spotlight.This shift towards plant-based eating is everywhere,notably in the fast-food industry.The rise of plant-based options isnt just changing menus and shopping habits;its also changing how we think about food,including fast food.The major players including Burger King,Subw
4、ay,KFC,and Dominos Pizza are clearly aware of this shift,as reflected in their changing menu options,although the fried chicken and pizza market segments are falling behind in the plant-based race.In general,fast food chains are not just adding a simple veggie burger theyre cooking up a whole range
5、of plant-based goodies that cater to both full-on vegans and the growing number of people who are looking to cut down on their meat consumption.At ProVeg,we recently looked at how the major fast-food restaurants are doing in terms of their plant-based menu options.(Click here to see the results of t
6、hat ranking).The goal of this latest survey was to find out if consumers perception match or differ from our ranking analysis.This exploration sheds light on the dynamic relationship between consumer perceptions of fast-food menus and the chains actual offerings.1ABOUT THE SURVEYThis consumer insigh
7、t report takes a dive into the diverse world of plant-based fast food.Weve collected data from the US,the UK,and Germany,and the results provide some interesting insights.By digging into the findings,weve uncovered whats driving these culinary changes and what gets consumers excited.The following da
8、ta will help your company to make the right moves and keep up with todays fast-changing food scene and the transformation of our global food system.The data presented here was collected through an online survey conducted in July 2023.A total of 1,500 respondents from the US,the UK,and Germany(500 re
9、spondents from each country)participated in the survey.These countries were chosen based on the high share of flexitarians and popularity of fast food restaurants.We collected data in relation to several demographic categories,including age,gender,and educational background,setting quotas for age,ge
10、nder,and dietary habits in order to ensure that the sample was representative of the general population and equally distributed with respect to these variables.The sample consisted of people who follow various dietary habits.4Just under half of consumers are open to trying plant-based fast food:46%o
11、f respondents said that they are open to trying the plant-based products available in fast-food restaurants,with vegans,vegetarians and flexitarians showing the highest willingness to consume these products.There is a higher openness to trying plant-based alternatives in the UK,with 47%of people lik
12、ely to try a plant-based option in fast-food restaurants,followed by 42%in the US,and 35%in Germany.Half of consumers are satisfied with the plant-based options that are currently available:Overall,50%of consumers are satisfied with the current plant-based offerings in fast-food chains.German partic
13、ipants expressed the highest level of satisfaction,followed closely by UK and US respondents.About 60%of consumers are happy to see plant-based options available in fast-food restaurants:Overall,61%of respondents stated that they are in favour of fast-food restaurants including plant-based options o
14、n their menus.In Germany,62%hold a positive opinion of brands that have vegan or plant-based choices on their menu,closely followed by the UK,where 61%share the same sentiment,and the US,where the figure is 58%.McDonalds leads the field in terms of repeat purchases:McDonalds leads in terms of the mo
15、st frequent consumption,while Burger King has the highest trialling rate,indicatingthat a larger number of people who have tried its plant-based products without consistently purchasing them.Most consumers know about the plant-based options offered by Burger King and Subway,although they have not tr
16、ied them for themselves.When asked about brands that consumers do not associate with plant-based options,KFC and Pizza Hut emerged as the top choices.Subway and McDonalds are the winners when it comes to taste and product range:Subway and McDonalds lead overall,with the highest awareness among Germa
17、n and UK consumers in terms of having both the the tastiest and the most plant-based options.In the US,Subway and Burger King take first and second place,respectively,in both most options and tastiest options.Taste and price are the key purchase drivers:Overall,taste and price are the main priority
18、for consumers.As such,brands should continue to enhance tasty and affordable experiences at every point of contact.Convenience and the tendency of consumers to try new products and experiences presents an opportunity for brands to further leverage engagement among consumers.60%of consumers understan
19、d the labelling used for plant-based products:More than 60%of consumers across Germany,the US,and the UK understand the plant-based or vegan labeling systems used in fast-food restaurants.Only 13%of consumers find cross-contact completely unacceptable:42%of consumers in the US and Germany think that
20、 it is acceptable for plant-based patties to potentially come into contact with meat or other animal-based products on fast-food grills.31%are undecided,while 14%show some level of intolerance and 13%find it very unacceptable.In the UK,however,only 34%of consumers think that cross-contact is accepta
21、ble.EXECUTIVE SUMMARY5DIETARY LIFESTYLEvRESULTS3Q1:Which category best describes your current dietary lifestyle?In terms of food preferences,US consumers lean heavily towards omnivorous diets,closely followed by the UK.In comparison,flexitarians and omnivores are nearly equal in Germany.This is the
22、most popular dietary type in Germany,with the US and the UK trailing behind quite a bit.Germany also takes the lead in terms of the number of people following a vegetarian diet,And when it comes to veganism,Germany is again at the forefront,followed by the UK,and then the US.Overall,Germany seems to
23、 have a stronger tendency towards plant-based eating habits,compared to the other two countries,which algins with the overall trend for a high share of German flexitarians.3WILLINGNESS TO PURCHASE PLANT-BASED FAST FOOD4Q2:How likely or unlikely are you to purchase a plant-based option the next time
24、you visit any fast-food restaurant?When asked about the likelihood of purchasing plant-based options during their next visit to a fast-food restaurants,45%of participants showed an inclination towards plant-based choices.Approximately 21%of all participants expressed a strong inclination to choose p
25、lant-based options,with 25%expressing some inclination.On the other hand,17%were very reluctant and 14%were somewhat unlikely to consider plant-based options.A further 19%remained neutral and needed more information or incentives.A small percentage(4%)were not aware of the availability of plant-base
26、d options.5Q2:How likely or unlikely are you to purchase a plant-based option the next time you visit any fast-food restaurant?(Sum of Very likely+Somewhat likely)WILLINGNESS TO PURCHASE PLANT-BASED FAST FOOD(BY DIETARY TYPE)Interestingly,in the US(30%)and the UK(26%),omnivores showed higher opennes
27、s towards plant-based options,compared to Germany(12%).Flexitarians in the US(61%)and the UK(73%)lean more towards plant-based choices than Germany(50%).Pescetarians in the UK(80%)are most likely to choose plant-based options,followed by the US(44%)and Germany(36%).Unsurprisingly,vegetarian consumer
28、s in all countries are strongly enthusiastic about plant-based options,with 89%(UK),86%(US),and 74%(Germany)of vegetarians very likely or somewhat likely to choose a plant-based option.86%of vegans in both the US and UK showed similar enthusiasm,with Germany slightly lower at 70%.8CONSUMER RANKING:F
29、AST FOOD CHAINS6Popular Plant-Based Picks1.McDonalds(45%)2.Subway(38%)3.Burger King(37%)(I regularly+occasionally purchase them)Tried But Not Frequent1.Burger King(48%)2.McDonalds&Subway(47%)3.Dominos Pizza(42%)(I have tried them,but I dont purchase them often)Known But Untasted1.Burger King&Subway(
30、51%)2.KFC&Dominos Pizza(50%)3.Pizza Hut(47%)(I know about them,but I have never tried them)Uncharted Territory1.KFC&Pizza Hut(51%)2.Dominos Pizza(50%)3.Subway&Burger King(41%)(I dont know this brand/its plant-based options)Popular Plant-based Picks:McDonalds takes the lead in terms of most frequent
31、consumption.Subway comes in second place,with Burger King following closely in third place.Dominos Pizza,although well known among consumers,ranked slightly lower than the other three fast-food chains in terms of plant-based consumption.In the US,Subway takes the top spot for most loyal customers,wh
32、ile in the UK and Germany,McDonalds is the number-one consumer choice for plant-based options.Tried But Not Frequent:Burger King stands out in the highest-trial category,indicating a higher number of people who have tried its plant-based products but do not necessarily continue to buy them.McDonalds
33、 and Subway tied for second place,with Dominos Pizza close behind,reflecting a notable number of respondents who have also tried their options.Known But Untasted:Most consumers indicated that they know about the plant-based options at Burger King and Subway,but have never tried them.The two chains a
34、re closely followed by Burger King and Subway,which tied for second place in terms of high familiarity but low trial numbers.Third place goes to Pizza Hut.Uncharted Territory:When asked about brands that consumers do not associate with plant-based options,KFC and Pizza Hut emerged as top choices.Dom
35、inos Pizza is closely followed by Subway and Burger King,which are slightly more widely recognised in terms of offering plant-based meals.Overall,the rankings suggest that McDonalds dominates in terms of familiarity and consumption of plant-based options,closely followed by Burger King and Subway,wh
36、ich also have strong market positions.However,Burger King stands out for its high trial rankings,suggesting that consumers are curious about its plant-based options,although they may need to make some improvements to encourage more repeat purchases.Pizza Hut and Dominos Pizza rank lowest in terms of
37、 both familiarity and consumption.In the case of these two pizza-based chains,it could reflect both limited marketing and limited availability of plant-based alternatives.MAIN DRIVERS OF PLANT-BASED FAST-FOOD CONSUMPTION7Q4:Which of the following factors have influenced you the most to purchase a pl
38、ant-based option at the mentioned fast-food restaurants?The factors that most influence customers decisions to order plant-based foods in fast-food restaurants are taste(16%)and price(12%).Ten percent of respondents find trying new foods interesting,while convenience(9%)and brand trust(8%)are also s
39、ignificant factors.When choosing plant-based products,7%of people look to recommendations,while ethics and sustainability were both considerations for 6%of people,with variety and in-store promotions also being contributing factors for 6%of people.Its important to note that 7%of people are unaware o
40、f some brands plant-based options,suggesting that awareness should be raised.This is also likely to be related to the influence of advertising generally,which was only mentioned by 5%of respondents,suggesting that marketing efforts of plant-based options could be much more aggressive.8CONSUMER RANKI
41、NG:NUMBER OF PLANT-BASED FAST-FOOD OPTIONS In the US,Subway took the lead as the restaurant perceived as having the biggest number of plant-based options on their menu,followed closely by Burger King.In the UK,the trend was slightly different,with McDonalds securing the top spot for plant-based opti
42、ons,and Subway in second place.In Germany,Subway continued to dominate as the restaurant perceived as offering the most plant-based options,followed by McDonalds and Burger King,suggesting that these establishments are making strides to diversify their menus.It is worth noting that KFC and Pizza Hut
43、 received lower rankings across all three countries,indicating potential opportunities for improvement in their plant-based offerings and promotion of existing options.2023 PROVEG INTERNATIONAL FAST-FOOD RANKINGvYet,its worth mentioning that our previous ranking analysis shows a different story.Burg
44、er King actually emerged as the top player in the UK,offering a wide range of plant-based options,which might surprise consumers who held different perceptions.Download the 2023 ProVeg International Fast Food Ranking here.Q5:Please rank in order,which of the following fast-food restaurants do you th
45、ink have the most plant-based options on their menu?1 having the most options,6 having the least options.CONSUMER RANKING:TASTE OF PLANT-BASED FAST-FOOD OPTIONS9In the US,Subway claimed the top spot in terms of having the tastiest plant-based options,with Burger King following closely behind.In the
46、UK,McDonalds emerged as the winner in terms of taste,while Subway took second place,with Dominos Pizza in a respectable third position.In Germany,Subway once again secured the lead in taste,indicating that its plant-based options are particularly palatable.McDonalds and Burger King also fared well,s
47、imilarly suggesting that their plant-based offerings are well-received.Notably,Pizza Hut,Dominos Pizza,and KFC received lower rankings across all three countries,suggesting that there is need to enhance the taste of their plant-based menu items.vDownload our 2023 ProVeg International Fast-Food Ranki
48、ng here to gain insights into how these fast-food restaurants are actually incorporating plant-based options and their corresponding rankings.Q6:Please rank in order,which of the following fast-food restaurants do you think have the tastiest plant-based options on their menu?1 being the tastiest,6 b
49、eing the least tasty.12SATISFACTION WITH CURRENT PLANT-BASED FAST-FOOD OPTIONSQ8:In general,what is your opinion of fast-food restaurants including plant-based options on their menu?106 out of 10 people are in favour of plant-based options on fast-food menus of consumers are happy with the current p
50、lant-based fast-food offer50%50%of consumers in the US,UK,and Germany stated that they are very or somewhat satisfied with the plant-based offerings currently available in fast-food chains.Of these consumers,20%reported being very satisfied,while 8%of consumers were very dissatisfied with the plant-
51、based dishes on offer.Germany takes the lead here,with 51%of people expressing satisfaction with the currently available options.The UK follows closely,with 50%of people reporting satis-faction.The US lags slightly behind,with 49%expressing satisfaction.of consumers are not happy with the current pl
52、ant-based fast-food offer8%CONSUMER ATTITUDES TOWARDS PLANT-BASED FAST-FOOD OPTIONSQ7:How satisfied or unsatisfied are you with the current offer of plant-based options from the fast-food restaurants mentioned above?(Burger King,McDonalds,Subway,Pizza Hut,KFC,Dominos Pizza)(Sum of Very satisfied+Som
53、ewhat satisfied)The data shows that consumer attitudes towards plant-based menu items at fast-food restaurants are generally favourable or neutral.A significant number of customers(61%)are in favour of including plant-based options on fast-food menus(Very favourable+Somewhat favourable).Of these con
54、sumers,28%had a very positive impression,while 9%of respondents indicated some level of dissatisfaction.Germany leads the way in terms of how consumers think of fast-food chains that offer plant-based alternatives,with 62%of respondents saying they had a favourable impression of them.The UK rates fo
55、llows closely behind,at 61%,with the US not much further behind,at 58%.13UNDERSTANDING OF VEGAN LABELLING AT FAST-FOOD CHAINS11Of the consumers surveyed,28%of consumers strongly agree,and 39%somewhat agree that they understand the vegan descriptors used in fast-food restaurants,while 24%are undecide
56、d.This suggests a need for more clarification which would also benefit the 3%of consumers who considerably disagree and the 7%who slightly disagree with the statement.In terms of countries,UK consumers have the highest clarity with regards to plant-based terms in the fast-food sector,followed by the
57、 US and Germany.67%of consumers understand the vegan labels in fast-food chains42%of consumers think that the vegan patties potentially being cooked on the same grill as meat or other animal-based products is acceptable(18%extremely acceptable+24%somehow acceptable).A sizable majority(31%)are undeci
58、ded,while 14%show some level of intolerance and 13%find it very unacceptable.The different countries reveal different levels of acceptance about cross-contact between plant-based and animal-based food items.Germany leads,with 48%finding it acceptable,followed by the US at 43%,and the UK at 34%.In or
59、der to reassure customers and take their preferences into account,clear and transparent labeling,as well as providing information about cooking techniques,is needed.In addition to fostering confidence and meeting a larger range of dietary requirements,creating specific preparation areas for plant-ba
60、sed foods could boost the dining experience as a whole,while also minimising the serious hygiene risk of cross-contamination.18%30%41%5%3%Q9:To what extent do you agree or disagree with the following statement.“I completely understand what the plant-based or vegan labelling means in fast-food restau
61、rants”.Fast-food businesses are urged to think about implementing clearer labeling on their products as well as educational campaigns in order take advantage of the shift towards plant-based eating and further increase consumer awareness of their plant-based offerings.Very acceptableSomewhat accepta
62、bleNeutralSomewhat unacceptableVery unacceptablePERCEPTIONS ABOUT PLANT-BASED ITEMS COMING INTO CONTACT WITH ANIMAL-BASED PRODUCTSQ10:What is your overall opinion on vegan patties possibly coming into contact with meat or other animal-based products in fast-food restaurant grills?14WAY FORWARD12For
63、benefitting from the shift towards plant-based eatingIn summary,the above analysis provides a valuable roadmap for fast-food establishments that are seeking to tap into the surging demand for plant-based choices.By embracing these recommendations,brands can align with evolving consumer preferences w
64、hile also contributing to a more sustainable and inclusive food landscape.The journey toward a future rich in plant-based offerings is just beginning,and these insights can help to empower fast-food chains to to benefit from the shift towards more plant-based eating,while at the same time helping to
65、 accelerate the transformation of our food system in a more planet-friendly direction.Given the UKs greater readiness to try plant-based alternatives,we advise fast-food chains to actively introduce and mar-ket plant-based options in the country.Consumer education about the benefits of plant-based c
66、hoices can further boost this trend.In the US and Germany,efforts to in-crease receptivity to plant-based offerings should be tailored to the unique cultural and culinary forces that shape consumer choices.Germanys impressive lead in satisfaction(51%)and positive opinions(62%)about brands that offer
67、 vegan or plant-based options sets a benchmark for other markets.We encourage fast-food chains to consistently enhance their plant-based offerings in terms of taste,variety,and quality.Taking such a proactive approach is likely to raise overall customer satisfaction and foster a strong positive perc
68、eption around a brands plant-based options and plant-based food in general,while also marking the brand as one that cares about the planet and its future.1.Cultivate a culture of exploration2.Boost satisfaction and positive perceptions133.Harness brand visibility and recognitionThe high levels of un
69、derstanding with regards to plant-based or vegan labeling reflects a positive trend among consumers.In order to cater to varying preferences regarding plant-based food coming into contact with animal-based products,fast-food chains should adopt transparent comunication about their preparation method
70、s.For the UK market,there is an opportunity to address the relatively lower level of acceptance of cross-contact by emphasising stringent practices that ensure the integrity of vegan and plant-based options.5.Prioritize transparent labeling and cross-contact managementOur data highlights the importa
71、nce of taste and price as key purchase drivers across all three countries.We urge fast-food chains to prioritise making tasty and cost-effective plant-based alternatives available.Tapping into consumer curiosity and convenience can deepen engagement.By delivering con-sistently delightful and satisfy
72、ing taste ex-periences at compelling prices,brands can enhance consumer loyalty and expand their market share.With Subway and McDonalds enjoying ex-ceptionally strong brand awareness in the German and UK markets,and Subway and Burger King holding strong positions in the US,fast-food chains can use t
73、heir brand rec-ognition to strategically promote their plant-based options,thereby boosting consumer engagement and encouraging consumers to try the new offerings.Innovative methods to increase the visibility of these products could further solidify the chains positions as preferred locations for pl
74、ant-based eating.4.Focus on taste and affordabilityVEGANACKNOWLEDGMENTSRESEARCH&WRITING:Ajsa Spahic Elsa GuadarramaEDITING:Peter Machen Mathilde Alexandre Josh BisigDESIGN:Ajsa Spahic Sophie Gunter 14GET IN TOUCHOUR TEAM INSTITUTIONAL&CORPORATE ENGAGEMENTMathilde Alexandre Team ManagerJosh Bisig Senior Project ManagerElsa Guadarrama Consumer and Market Research ManagerPaloma Nosten Senior Communication ManagerAjsa Spahic Project CoordinatorProVeg e.V.Genthiner Strae 4810785 Berlin,GermanyVR 32501 Amtsgericht BerlinEmail: Copyright ProVeg International Incorporated