1、F I SC A L 20 23STARBUCKS GLOBALreportM M X X I I IO U RP A R T N E RE N V I R O N M E N TA LFA R M E RC O M M U N I T YC U S T O M E RS H A R E H O L D E RP R O M I S E S2023 Global Impact Report 22024 Starbucks Corporation.Starbucks has always been a different kind of company.Were on a journey to

2、unleash the limitless possibilities of human connection.In fact,our new mission,launched in 2023,is centered on this With every cup,with every conversation,with every community,we nurture the limitless possibilities of human connection.In pursuit of this mission,we established ambitious promises to

3、all our critical stakeholders.These represent the mutual success we commit to,together.As this report details,when Starbucks is at its best,we promise:To bridge to a better future for our partners.To uplift the everyday for our customers.To help ensure the future of coffee for all for our farmers.To

4、 contribute positively to each of our communities.To give more than we take from the environment.To generate enduring long-term returns for our shareholders.Our mission,these promises,and our values all underscore our commitment to a new era of Starbucks,which will go even further to serve our partn

5、ers and the world around us.For more than 20 years,we have reviewed our performance with the Starbucks Global Impact Report.We approach this work with the same commitment to transparency,intentionality,and accountability our partners bring to their work every single day.M E SSAGE FROM LAXMAN2023 Glo

6、bal Impact Report 32024 Starbucks Corporation.As we report on the companys environmental and social impact in FY23,we are proud of the progress we have made.More than ever,we can be a force for positive action.From investing in our partners through world-class benefits and programs to making it easi

7、er for our customers to use reusable cups and working with farmers to support a healthy coffee future,we see an opportunity to evolve and modernize the core of who we are as a brand and a business.And an opportunity to better meet the needs of today and of our future.With gratitude and optimism,Laxm

8、anLaxman Narasimhan chief executive officerThis report provides an overview of our environmental and social impact strategies and annual progress during fiscal year 2023(FY23).While this report is not an exhaustive summary of our efforts,it helps demonstrate the integration between our business and

9、our promises to our most important stakeholders:partners(employees),the environment,farmers,communities,customers,and shareholders.This report also includes data tables that reflect our progress against our goals.A comprehensive view of our progress and reports since 2001 is available here.OU R 2023

10、 GLOBAL IMPACT REP ORT2023 Global Impact Report 42024 Starbucks Corporation.TA B L E OF CO NTENTS2023 Global Impact Report 5our partner promiseour environmental promiseour farmer promiseour community promiseour customer promiseour shareholder promise61217212528Progress Report Data Tables 34Environme

11、ntal Footprint Data Tables 47Human Rights Data Tables 52Environmental,Social and Governance Priorities 55About This Report 59External Verification Assurance Letters 61 G LO B A L I M PACT R E P O RT2023 Global Impact Report 62024 Starbucks Corporation.F I SC AL 202 3B R I D G E T O A B E T T E R F U

12、 T U R EpromisePARTNERourS TA R B U C K SS TA R B U C K S G LO B A L I M PACT R E P O RT2023 Global Impact Report 72024 Starbucks Corporation.F I SC AL 202 3OU R PA RTN E R PROMISEAt our best,we are building a bridge to a better future for our partners(employees)through thoughtful and intentional in

13、vestments rooted in partner feedback and experiences.We are furthering our mission,promises and values by creating an elevated partner experience around the world.We are committed to being a leading retail employer and to uplift,inspire and engage our team members by supporting their careers and liv

14、es from industry-leading benefits to our expansive training and development programs to our commitment to inclusion,diversity and equity.Investing in our partners is what drives our success.Creating opportunities for partners to grow is important to the foundation of the Starbucks brand and builds l

15、ong-term value for all our stakeholders.And our top priority is to ensure partners feel supported and empowered through robust safety trainings,clear policies and procedures and by creating safe and welcoming stores.In FY23,Starbucks took meaningful action to expand our partner offerings.We continue

16、d to invest in world-class benefits,programs and initiatives that reflect partner feedback and best support their individual well-being and goals.To build a more consistent and high-quality work experience,we support internal growth,ensuring our partners have flexibility and training to develop thei

17、r careers,supported by their managers.We want our partners to bring their authentic selves to their work,so we strive for a diverse and inclusive workplace that fosters a strong sense of belonging.Put simply,we help partners access quality healthcare,attend college,contribute to their communities,pl

18、an for retirement,save for emergencies,support their families and more.Our promise is to offer a bridge to a better future that supports each partners individual journey at Starbucks and beyond.Together,we are creating the future of Starbucks,building on a long,rich heritage that has endured for mor

19、e than 50 years.2024 Starbucks Corporation.2023 Global Impact Report 8OU R PA RT N E R P ROM I S EBridge to a better futureFor decades,Starbucks has offered U.S.retail hourly partners the best benefits and perks in the industry.For eligible part-time and full-time partners in company-operated U.S.st

20、ores,this includes comprehensive medical,dental and vision coverage for partners and their families,industry-leading gender-affirming care,Family Expansion Reimbursement Assistance,free therapy sessions through Lyra Health,100 percent upfront tuition coverage for those seeking first-time bachelors d

21、egrees,equity in the company through annual Bean Stock Awards and reimbursement of the biennial fee required for Deferred Action for Childhood Arrivals(DACA)recipients to stay in the DACA program.The comprehensive benefits package provided by Starbucks goes well beyond the industry average*and is se

22、t apart by its accessibility to a broad subset of its retail hourly workforce including anyone working an average of 20+hours a week.We also offer global Starbucks partners locally-relevant benefits that help address unique needs in different parts of the world.In 2017,Starbucks China introduced a f

23、irst-of-its-kind program to provide critical illness insurance for parents of eligible partners.In 2022,it launched“14th Month Pay,”a pioneering initiative giving retail partners an additional months salary as a bonus on top of the 13th month pay they are eligible for,to be paid out at the end of ev

24、ery financial year.Last year,in Japan,we increased wages and continue to offer unique healthcare benefits for partners.Key initiatives in the U.K.and Europe,Middle East&Africa(EMEA)regions include free food on shift and an extra holiday.Across our global markets,our licensed and joint venture partne

25、rs also provide locally-relevant benefits,including in India,which became the first food and beverage company to establish a company-wide,five-day work week for all partners.The company also provides meaningful opportunities and comprehensive benefits for partners including providing a graduation su

26、pport program to all full-time and part-time partners.The company offers many health and wellness programs including free mental and emotional counseling to partners and their family members,and an optional company-subsidized parental insurance program.In 2021,the Two-Wheeler Mobility Support Progra

27、m was inaugurated in India to help partners purchase a two-wheeler vehicle for professional or personal use,enhancing their independence and commuting experience.Benefits&CompensationWe have made significant ongoing investments of more than$1 billion since FY22 to uplift the overall partner and stor

28、e experience.This investment includes bringing the average hourly pay at Starbucks in FY23 to nearly$17.50/hour nationally with a range of$15-23/hour,compared to a federal minimum wage of$7.25/hour and industry average hourly wage of$13.53/hour.*Factoring in the value of Starbucks benefits,that numb

29、er can rise by up to$10 for a total compensation,with benefits,of approximately$27/hour,if our partners choose to participate in all of our benefits.Higher wages,expansion of hours and increased benefits have resulted in an increased hourly total cash compensation of nearly 50 percent since FY20,and

30、 a positive shift in hourly turnover rates,which are now below pre-pandemic levels.By the end of FY25,Starbucks in the U.S.expects to double hourly income as compared to FY20 through more hours and higher wages.*According to the results of a recent Benefit Index analysis conducted by Aon,Starbucks c

31、ontinues to deliver more valuable benefits for retail hourly partners than any of the more than 50 other U.S.companies included in the study,inclusive of Fortune 200 and Fortune 500 companies.*Fast Food and Counter Workers mean hourly wage,U.S.Bureau of Labor Statistics,May 2022.COMPENSATIONFY23Aver

32、age hourly wage for U.S.hourly partners($/hour)17.42%U.S.hourly partners earned above minimum wage100%TURNOVERFY23FY22Total employee turnover(U.S.and Canada)58%65%B R I D G E TO A B ET T E R FU TU R E2024 Starbucks Corporation.2023 Global Impact Report 9The reason we are an industry leader in benefi

33、ts and compensation is because these investments are informed by the feedback and ideas we receive from our partners.In our constantly evolving economic and social landscape,we prioritize direct engagement with our partners and routinely create the space for open and honest two-way conversations.We

34、have established a cross-functional Support Partner Experience team,made up of partners across business units.This team focuses on key areas of opportunity that partners have identified and deploy regular engagement surveys.The team also hosts design brainstorms on specific topics shared in collabor

35、ation and learning sessions.The partner surveys leverage a census approach,with all U.S.and Canada company-operated partners invited to participate and paid time for retail partners,including hourly partners,to complete the survey.The feedback from these surveys is used to inform the overall partner

36、 experience and create opportunities for partners to grow.PARTNER ENGAGEMENT SURVEYSFY23%partners completed the Partner Experience SurveyU.S.store partners65%Canada store partners53%North America non-store partners92%We offer several signature programs that support our partners growth,development an

37、d long-term success.For example,through the Starbucks College Achievement Plan(SCAP),partners can earn their bachelors degree online from Arizona State University(ASU)with 100 percent tuition coverage.In FY23,our largest Starbucks SCAP class graduated from ASU,and since the launch of the program,mor

38、e than 10,000 partners have graduated with their bachelors degree through SCAP.More than 23,400 partners participated in the program during FY23.The bridge to a better future includes our partners financial health.Starbucks employees are called“partners”for a reason we offer every eligible partner t

39、he opportunity to share in our financial success through equity stock,company match for retirement funds and access to financial wellness programs to help manage student loan debt and save for short-term needs and long-term planning.Our competitive Future Roast 401(k)retirement plan includes a gener

40、ous company match,and we offer partners discounted company stock(S.I.P.)as well as participation in our equity reward program,Bean Stock.In addition,we help partners save for the unexpected with help from My Starbucks Savings,with cash incentives for eligible partners at key savings milestones.Benef

41、its&CompensationOU R PA RT N E R P ROM I S EBridge to a better future2024 Starbucks Corporation.2023 Global Impact Report 10Talent Attraction,Development&TrainingOur training and educational resources are designed to demonstrate Starbucks as one of the very best employers in the global retail indust

42、ry.We are proud to attract,hire,develop and retain partners who are passionate about furthering our mission,vision and values.To ensure that our partners can thrive at work,we provide extensive training programs including on the job training hours that support partners from the moment they join our

43、team.For example,the Barista First 30 program is a 41.5-hour training program that partners complete in the first 30 days of employment.This training covers all the foundations of being a Starbucks partner,from mission and culture to the skills needed to serve customers in our stores.Continuous lear

44、ning opportunities include 90-and 180-day check-ins that empower partners to succeed.Another big,recent investment is the return of our Coffee Master program for retail partners in North America.In the last year,more than 10,000 partners have earned the coveted Black Aprons,which signifies their dee

45、p passion and knowledge for coffee,and their completion of the Starbucks Coffee Academy course.Coffee Masters in North America who meet all eligibility requirements can apply for an Origin Experience trip in Costa Rica.Other Origin Experience opportunities include Rwanda and Indonesia.During these t

46、rips,partners can fully immerse in the story of coffee“at the first ten feet”on the farms.We focus on providing our partners with the training,experiences,resources and autonomy that they need to succeed,and we are proud that in FY23,69%of U.S.retail leadership positions were filled by partners adva

47、ncing in their careers within Starbucks.TRAINING AND DEVELOPMENTFY23#training hours for baristas(“Barista First 30”)(hours per barista)41.5%U.S.retail leadership roles filled from internal partners 69%OU R PA RT N E R P ROM I S EBridge to a better future2 0 2 3 G L O B A L I M P A C T R E P O R T202

48、4 Starbucks Corporation.2023 Global Impact Report 11We pride ourselves in living our mission and values with a clear approach:real inclusion and belonging requires intent and is not defined only by metrics.Were on a journey to create environments globally where everyone is welcome and feels a sense

49、of belonging.Our culture has been built on the efforts of a long line of partners who dared to make Starbucks a different kind of company.Through their commitment to their communities and one another,partners have demonstrated anything is possible when we nurture the limitless possibilities of human

50、 connection.We continue to make improvements and changes that are necessary to ensure Starbucks remains a diverse,inclusive,equitable and accessible company.In the U.S.,our goal is to achieve racial and ethnic diversity of at least 30 percent at all corporate levels and at least 40 percent at all re

51、tail and manufacturing roles by 2025.We also aim to achieve at least 50 percent women working across all corporate levels,55 percent women working across all retail roles and 30 percent women working in manufacturing roles.We are proud of the positive strides weve made but know we cannot lose moment

52、um and must move faster to accelerate the changes necessary for Starbucks to remain a company where everyone belongs.Inclusion,Diversity&EquityREPRESENTATION IN RETAIL ROLES(U.S.)FY23RolePOCWomenregional vice president38%52%regional director37%51%district manager36%60%store manager42%68%shift superv

53、isor48%71%barista54%73%Goal:At least 40%People of Color(POC)representation and 55%women in all retail roles(regional vice president,regional director,district manager,store manager,shift supervisor,barista)by 2025REPRESENTATION IN ENTERPRISE ROLES(U.S.)FY23RolePOCWomensenior vice president+33%47%vic

54、e president33%58%director29%60%manager32%55%individual contributor41%56%Goal:At least 30%POC representation and 50%women for all enterprise roles(senior vice president+,vice president,director,manager,individual contributor)by 2025REPRESENTATION IN MANUFACTURING ROLES(U.S.)FY23RolePOCWomendirector14

55、%14%manager28%27%individual contributor47%33%Goal:At least 40%POC representation and 30%women in all manufacturing roles(director,manager,individual contributor)by 2025REPRESENTATION ON BOARD OF DIRECTORSJANUARY 2024%board members identifying as POC55%board members identifying as female27%OU R PA RT

56、 N E R P ROM I S EBridge to a better future TW E N TYTW E N TY T H R E E2023 Global Impact Report 122024 Starbucks Corporation.STA R BU CKSG I V E M O R E T H A N W E TA K EpromiseENVIRONMENTALourP R O G R E S S U P D AT E TW E N TYTW E N TY T H R E ESTA R BU CKSP R O G R E S S U P D AT E2023 Global

57、 Impact Report 132024 Starbucks Corporation.OU R E N V I RO NMENTAL PROMISEAt Starbucks,we promise to give more than we take from the planet.Our comprehensive approach is built on our commitment to build a more sustainable,equitable and resilient future for coffee,farmers,communities and our planet.

58、Across our company,we are testing and scaling innovative solutions to support partners,farmers and communities in the face of global climate change.Our work to fulfill our promise includes driving key investments to help farmers adapt to climate change impacts and conserving or replenishing water.Ou

59、r global footprint requires a global approach that leverages the expertise and experiences of our partners,farmers,customers and stakeholders.Its why we continue our decades-long work with industry experts,leveraging their insights to create and propel scalable solutions across our global operations

60、,like in our efforts to support the long-term health of the dairy industry.Its why we are continuously working towards our bold promise to our planet in collaboration with suppliers,non-profit organizations,industry partners,government,farmers and customers.And its why we take the lead of our partne

61、rs who carry forward our promise to the planet every day in our stores by helping to make every single Starbucks store more sustainable by addressing our climate,water and waste footprints.To support ongoing collaboration across sectors,Starbucks is a founding member of Transform to Net Zero,establi

62、shed in FY20.The initiative works to accelerate the transition to a net zero global economy no later than 2050 by developing and delivering research,guidance and roadmaps to guide businesses in achieving net zero emissions.These efforts showcase our decades-long commitment to find solutions to mitig

63、ate the impacts of climate change and ensure a sustainable future of coffee for all.2024 Starbucks Corporation.2023 Global Impact Report 14OU R E N V I RO N M E N TA L P ROM I S EGive more than we takeOur vision for the future is to become resource positive.From storing more carbon than we emit,to r

64、educing and conserving more freshwater than we use and eliminating waste,we set targets to cut our climate,water and waste footprints in half by 2030,compared to a FY19 baseline.Our goals:Climate:50%absolute reduction in scope 1,2 and 3 greenhouse(GHG)emissions representing all of Starbucks direct o

65、perations and value chain.Water:50%of water withdrawals will be conserved or replenished across Starbucks direct operations,stores,packaging and agricultural supply chain,prioritizing action in high-risk water basins while supporting watershed health,ecosystem resilience and water equity.Waste/Packa

66、ging:50%reduction in waste sent to landfill from stores and direct operations;customer packaging to be 100%reusable,recyclable or compostable.As part of our work to refine and update our 2030 goals in FY23,we added specific targets for packaging,including updating 100%of Starbucks customer packaging

67、 to be reusable,recyclable or compostable.2030 GoalsWe set ambitious goals because were committed to creating a more sustainable and resilient future for the planet and the communities we serve.We are focused on identifying and testing innovative solutions that we can scale across our global operati

68、ons and engaging with our value chain while improving our measurement systems.During the same time period(FY19 to FY23),Starbucks total net revenues have increased by 36%.*PROGRESS TOWARD 2030 CLIMATE,WATER AND WASTE/PACKAGING GOALS ClimateWaterWaste/Packaging8%increase in total emissions compared w

69、ith FY19 baseline9%decrease in total water withdrawal compared with FY19 baseline13%increase in waste sent to landfill compared with FY19 baseline14%of customer packaging is reusable,recyclable or compostable(20%decrease in emissions per$of revenue*compared with FY19 baseline)(33%decrease in water w

70、ithdrawal per$of revenue*compared with FY19 baseline)(16%decrease in waste sent to landfill per$of revenue*compared with FY19 baseline)Sustainable Future of CoffeeA healthy supply of coffee requires a healthy planet,but climate change is making it increasingly difficult for farmers to grow high-qual

71、ity coffee.To help ensure the sustainable future of coffee,we are focusing on reducing our carbon footprint and conserving water at“the first ten feet”starting on coffee farms.We do this by equipping farmers with precision agronomy tools that help reduce carbon and greenhouse gas emissions.We are al

72、so promoting and distributing climate-resistant coffee tree varietals,while protecting and restoring at-risk forests in key coffee landscapes.See Our Farmer Promise for more information about this work.*Calculated as total emissions per$of consolidated net revenues,expressed as the percentage change

73、 from FY19 to FY23.*Calculated as water withdrawal per$of consolidated net revenues,expressed as the percentage change from FY19 to FY23.*Calculated as waste sent to landfill per$of consolidated net revenues,expressed as the percentage change from FY19 to FY23.*Source:Starbucks 2023 10-K,Starbucks 2

74、019 10-K.G I V EMO R E T H A N W E TA K E*In FY23,we launched a new hot cup in the U.S.that includes 30 percent post-consumer recycled fiber and will continue to roll out this hot cup across U.S.stores.2024 Starbucks Corporation.2023 Global Impact Report 15Cups&PackagingStarbucks is on a mission to

75、lead the charge in reducing single-use packaging,and were taking bold steps,leveraging our test-and-learn approach to redefine convenience for our customers.Our vision is clear:we aim to empower our customers to make environmentally conscious choices during every Starbucks visit around the world,whe

76、ther theyre enjoying their coffee in the caf,zooming through the drive-thru or using mobile order and pay.Making it easier for customers to use reusable cups is one of the ways Starbucks plans to reduce single-use cup waste in our stores.Were working towards a future where every Starbucks customer c

77、an order and enjoy a beverage served in a reusable cup either one they bring or one we provide.Starting in 2024,customers in all Starbucks stores across the U.S.and Canada will be able to use their personal reusable cup wherever they order,including in caf,drive-thru or mobile order and pay.Inspired

78、 and informed by partners around the world,Starbucks has also conducted reusable cup tests in more than 25 markets around the world with more planned in the year ahead.In FY23,Starbucks tested a 100 percent reusable and returnable cup model in 12 stores in California.This program provides customers

79、with a store-issued returnable cup to enjoy their drink wherever they wish,then return the cup to a kiosk at participating Starbucks locations.The cup will be professionally washed and sanitized,ready to be used again.In addition to testing and implementing models for reusable cups,we are making pro

80、gress to improve the sustainability of our single-use cups.In FY23,we launched a new hot cup in the U.S.that includes 30 percent post-consumer recycled fiber.Less paper is used to make the cup,and less plastic is used to line it.From recycling to reusables,our sustainability journey has been driven

81、by bold aspirations and a comprehensive approach.Weve set an ambitious goal for our customer facing packaging to be 100%reusable,recyclable or compostable;sourced from 50%recycled materials;and made using 50%less virgin fossil fuel derived sources by 2030.Our ambitions,business and goals for reducin

82、g waste are global.To bring about sustainable change for our planet,we have joined the Business Coalition for a Global Plastics Treaty.The Coalition,led by World Wildlife Fund(WWF)and the Ellen MacArthur Foundation,is supporting the development and negotiations of a United Nations Global Plastics Tr

83、eaty to accelerate progress around the world.PROGRESS TOWARD SUSTAINABLE PACKAGINGFY23%of customer packaging that is reusable,recyclable or compostable14%of customer packaging made from recycled or renewable materials24%change in virgin fossil fuel derived materials in customer packaging from FY19 b

84、aseline 11%post-consumer(PCR)fiber in hot cups(U.S.)*30%OU R E N V I RO N M E N TA L P ROM I S EGive more than we take2024 Starbucks Corporation.2023 Global Impact Report 16Greener StoresA Starbucks store is certified as a“Greener Store”when it meets robust standards,as verified by a third-party aud

85、itor,across eight environmental impact areas:water stewardship,partner engagement,energy efficiency,waste diversion,renewable energy,responsible materials and sites and communities.The standards were developed in partnership with World Wildlife Fund(WWF)and SCS Global Services.In FY23,we certified 6

86、,091 Greener Stores.We are proud to announce significant international expansion of our Greener Store program in 2023,with the aim to have 10,000 Greener Stores across our global business in 2025.The inaugural global Greener Stores of the Year is awarded across our six regions to celebrate stores ex

87、ceeding in innovation and environmental impact.The 2023 regional winners will be announced in the Spring of 2024.Our promise to support our planet goes beyond our own business.Thats why we launched the Greener Store Practitioner course on the Starbucks Global Academy to make the Greener Stores progr

88、am accessible to retailers and the general public around the world.The course features educational content on sustainability that is broadly applicable and shares the fundamental structure of Greener Stores.Starbucks will translate the course into multiple languages through 2024 and is committed to

89、sharing insights through the Starbucks Global Academy platform as we continue to scale the program globally.Renewable electricity projects at our Greener Stores represent just one way we are working to support the growth of green energy.We work to spur development of new renewable electricity and en

90、ergy storage facilities through direct investment and long-term contracts that ensure project financing.We also purchase renewable energy certificates from new and existing facilities.For example,in October 2023,Starbucks announced a partnership with NineDot Energy in New York City in support of the

91、 states goal to deploy 1,500 megawatts of battery storage by 2025.The projects will deliver cleaner air to the citys communities by displacing generation from peaking power plants.In FY23,Starbucks also expanded its roster of onsite solar and hosted electric vehicle charging stations that provide fa

92、miliar,reliable,clean and safe places to recharge for our customers and their battery-powered vehicles.PROGRESS OF GREENER STORES PROGRAMFY23#Greener Stores certified in North America5,488#Greener Stores certified in international regions603#total Greener Stores certified globally6,091Goal:Build and

93、 operate 10,000 Greener Stores globally by 2025.PROGRESS ON RENEWABLE ELECTRICITY USE*FY23%renewable electricity use globally(company-operated facilities globally)77%*In previous years,we reported this metric as“renewable energy”.Weve updated to“renewable electricity”to clarify its original scope.OU

94、 R E N V I RO N M E N TA L P ROM I S EGive more than we take G LO B A L I M PACT R E P O RTSTA R BU C KS2023 Global Impact Report 172024 Starbucks Corporation.E N S U R E T H E F U T U R E O F C O F F E E F O R A L LpromiseFARMERourF I S C A L 2 0 2 3 G LO B A L I M PACT R E P O RTSTA R BU C KSF I S

95、 C A L 2 0 2 32023 Global Impact Report 182024 Starbucks Corporation.OU R FA RM E R PROMISEWe work with more than 450,000 farms that grow the highest quality Arabica coffee in the world.Our promise to farmers is that we will always work to ensure a sustainable future of coffee for all,underscoring t

96、he decades-long commitment that weve made to coffee farmers and farming communities.As we move to become a truly global company,we have a unique opportunity to enhance lives by promoting ethical and sustainable practices globally.Driven by our industry-leading Coffee and Farmer Equity Practices(C.A.

97、F.E.Practices)verification program,with over 450,000 participating farms,we help support farmers and their families and ensure that our supply chain promotes sustainable and transparent growing practices.Coffee farmers and farming communities are already feeling the impacts of climate change and our

98、 warming planet.We are proud to invest in regenerative agriculture,reforestation,forest conservation and water replenishment to support a healthy coffee future.With that in mind,Starbucks is focused on helping farmers get the financing they need to support their businesses and families in rapidly ch

99、anging conditions.We also provide coffee trees that can help farmers adapt to the impacts of climate change and increase their productivity over the long-term.We are also working to conserve and restore the forests that are critically important to agriculture systems.At our best,we promise to ensure

100、 a sustainable future of coffee for all through a comprehensive approach that centers and respects our farming communities and the planet we share.2024 Starbucks Corporation.2023 Global Impact Report 19OU R FA RM E R P ROM I S EEnsure the future of coffee for allEthical Sourcing of CoffeeGlobal Farm

101、er SupportWe are proud to have developed one of the coffee industrys first set of ethical sourcing standards in 2004 in collaboration with Conservation International.C.A.F.E.Practices is a verification program that measures farms against economic,social and environmental criteria,all designed to pro

102、mote transparent,profitable and sustainable growing practices while also protecting the well-being of coffee farmers,their families and their communities.C.A.F.E.Practices helps Starbucks work with farmers to create a long-term supply of high-quality coffee while positively impacting the lives of co

103、ffee farmers and their communities.Starbucks future is directly linked to the livelihoods of farmers,their families and their communities,so we take seriously our responsibility to care for the people who are part of the coffee journey.Starbucks operates ten Farmer Support Centers in coffee-producin

104、g countries around the world.Our agronomists work with farmers to learn and implement the latest findings and best practices in agronomy,quality and social responsibility.Through the Farmer Support Centers,farmers gain access to updated water conservation methods,new varietals of disease-resistant c

105、offee trees and advanced soil management techniques,including promotion of coffee shade canopy.Working one-on-one with farmers in the field,supporting co-ops and suppliers,Starbucks agronomists build upon traditional growing methods to help the next generation of farmers improve the quality,producti

106、vity and profitability of their crops while supporting the implementation of C.A.F.E.Practices across Starbucks coffee supply chain globally.Since first offering financing in 2000,the Starbucks Global Farmer Fund has supported the business financing needs of farmers to help ensure a sustainable,long

107、-term source of coffee.Farmers often cannot access traditional business loans because of excessive interest rates and stringent minimum qualifications.The loans offered through our Global Farmer Fund enable farmers to plant new trees,enhance their infrastructure and bolster their financial stability

108、 in the face of changes in climate and markets.Our goal is to supply$100 million in farmer loans by the end of 2025.FARMER SUPPORT CENTERSFY23#Farmer Support Centers10#people trained with advanced agronomy techniques56,000#Model Farms(cumulative as of FYE)120ETHICAL SOURCING OF COFFEEFY23%Starbucks

109、coffee ethically sourced and verified through C.A.F.E Practices99.7%GLOBAL FARMER FUNDFY23$loans deployed from the Global Farmer Fund since inception(as of FYE)($millions)80.8$loans deployed from the Global Farmer Fund since FY18(as of FYE)($millions)65.82 0 2 3 G L O B A L I M P A C T R E P O R T20

110、24 Starbucks Corporation.2023 Global Impact Report 20Sustainable Future of CoffeeWater stewardship and soil health are important parts of our strategy.To achieve this,we are supporting the transition to sustainable eco-wet mills to separate the fruit of the coffee cherry from the coffee bean while c

111、onserving water and increasing efficiency for farmers.We are also working alongside farmers to gain deeper knowledge about soil nutrition requirements by promoting soil sample analysis and tailoring recommendations about soil nutritional needs.These efforts have the potential to reduce on-farm carbo

112、n emissions and increase the productivity of crops.Climate-resistant coffee trees are a critical part of our effort to help farmers adapt to climate change.Since making the commitment to distribute 100 million coffee trees by 2025,Starbucks has now distributed more than 80 million of the next genera

113、tion of climate-resistant coffee trees in El Salvador,Guatemala and Mexico.Additionally,in Colombia,we provide coffee seedlings to farmers and have delivered more than 53 million seedlings as of FY23.By 2030,Starbucks is aiming to achieve carbon-neutral green coffee and conserve water usage in green

114、 coffee processing by 50%.Our work in FY23 focused on refining the methods we use to calculate the carbon and water footprint of green coffee.This foundational work is crucial for accurately tracking our progress in the years ahead.Protecting and restoring forests addresses a serious threat to coffe

115、e farms and communities around the world.In FY23,Starbucks continued its efforts to protect and restore forests that are impacted by land-use change and deforestation.These agroforestry efforts will help remove carbon and support a carbon neutral pathway while also benefiting freshwater ecosystems a

116、nd coffee communities.Sustainable agricultural practices include preserving and enhancing biodiversity.To further advance our transparency,we will conduct a material biodiversity impact assessment with respect to our coffee supply chain,to be completed by the end of our 2025 fiscal year and performe

117、d in accordance with the Taskforce on Nature-related Financial Disclosures framework.SUSTAINABLE AGRICULTUREFY23#soil samples processed(cumulative as of FYE)30,800Goal:Achieve Carbon-Neutral Green Coffee by 2030.#eco-wet mills contracted(cumulative as of FYE)1,500Goal:Conserve water usage in green c

118、offee processing by 50%by 2030.OU R FA RM E R P ROM I S EEnsure the future of coffee for all 2 0 2 3 R E P O RTP RO G R ES S U P DATE2023 Global Impact Report 212024 Starbucks Corporation.C O N T R I B U T E P O S I T I V E LYpromiseCOMMUNITYourS TA R B U C K SP RO G R ES S U P DATES TA R B U C K S

119、2 0 2 3 R E P O RT2023 Global Impact Report 222024 Starbucks Corporation.OU R COMMU NITY PROMISESince the beginning,Starbucks has been about more than coffee.We are a people company,driven by our belief in the limitless power of human connection.Thats why we have made a promise to contribute positiv

120、ely to every community we serve,through our 38,000 stores across 86 markets around the world.Our new mission to nurture human connection recognizes that connecting with each other is a fundamental human need.Study after study indicates high rates of loneliness as a public health concern,and theres a

121、 desperate need for togetherness.This promise comes to life in our communities through our partners who know their neighborhoods best,and our customers who bring their knowledge and ideas as community members.We support every partner to take action as a champion in their communities,from serving and

122、 giving to learning and advocating-recognizing that our partners are local community leaders who contribute positively and meaningfully to thousands of communities around the world.We remain committed to addressing food insecurity and hunger.We build purpose-defined stores that reflect the communiti

123、es we serve and help uplift communities through unique programming and in-store features.We support small businesses by increasing access to capital and working with diverse suppliers across our supply chain.And we invest in The Starbucks Foundation to drive impact around the world.2024 Starbucks Co

124、rporation.2023 Global Impact Report 23OU R COMMU N I TY P ROM I S EContribute positivelyCommunity Champions&Giving Match Our Stores in the CommunityOur partners are Community Champions who bring our Community Promise to life in and around our stores.Through civic engagement,volunteerism,community ev

125、ents,donations and more,Starbucks partners work in big and small ways to make a positive impact for people and the planet.The Starbucks Community Champion courses on the Starbucks Global Academy help anyone interested in making a difference in their communities develop an action plan for good.We aim

126、 to multiply the positive contributions our partners make in their communities.One way we do this is through the Starbucks Giving Match program in the U.S.and Canada,which amplifies eligible financial donations and volunteer time partners make to community organizations.All active Starbucks full-and

127、 part-time partners can request up to$1,000 in matching funds per fiscal year,using any combination of volunteer hours and financial donations to qualified nonprofit organizations.Community Stores sit at the heart of our mission to nurture the limitless possibilities of human connection.These stores

128、 are purpose-defined to better support our partners,our customers and our communities in ways that meaningfully drive lasting connection.To enhance the well-being of all who connect within our stores,our goal is to reach 1,000 Starbucks Community Stores globally by 2030.Community Stores provide econ

129、omic opportunity,empower farmers,youth and women as well as create relevant community programming.For example,our Military Family Stores aim to uplift the everyday for active military personnel,Veterans,their families and surrounding communities.These stores are located on or near major military bas

130、es and help provide a sense of connection and support for military families who are often far from their loved ones.In Starbucks Signing Stores,we work to ensure that our efforts to uplift the everyday and the Starbucks Experience are inclusive for our partners and customers.These stores are run by

131、store partners who are proficient in sign language and provide a space for the Deaf and hard of hearing community to connect and celebrate Deaf culture through sign language.In India and Saudi Arabia,female-led stores are a part of our ongoing work to provide opportunities for women.These stores rea

132、ffirm the companys ongoing commitment to promoting an inclusive and diverse workforce by empowering women leaders.OUR STORES IN THE COMMUNITYOPENED IN FY23TOTAL OPEN AS OF FY23#Community Stores(U.S.)1139#Community Stores(international markets)1635#Military Family Stores(U.S.)17130#Signing Stores(glo

133、bally)420Food Waste Reduction&Hunger ReliefStarbucks is committed to reducing food waste within its operations and supporting hunger relief in communities.Starbucks FoodShare food donation program was launched in the U.S.in 2016 and Canada in 2019,in partnership with Feeding America,Second Harvest C

134、anada and other hunger-relief organizations.As part of our promises to give more than we take and contribute positively to the communities we serve,we divert food from waste streams and donate it to help alleviate hunger.We also work around the world to support innovations in food waste reduction an

135、d scalable sustainable solutions that increase equitable access to nutritious food in high need and underserved communities.2024 Starbucks Corporation.2023 Global Impact Report 24Economic OpportunityWe are working to advance economic opportunity in our communities by working with a diverse range of

136、suppliers across our business,increasing access to capital for small business owners and elevating public-private partnerships that address economic disparities.Since 1998,Starbucks has created an environment where diverse suppliers have equal opportunity to compete for our business.Our sourcing tea

137、ms engage with a diverse set of suppliers who share our commitment to advancing ethical sourcing and social and environmental standards.The Starbucks Supplier Diversity and Inclusion program drives inclusion of qualified businesses with a focus on suppliers of all sizes and categories,including smal

138、l businesses.In 2021,Starbucks invested$100 million to launch the Community Resilience Fund to advance racial equity and environmental resilience in neighborhoods with historically limited access to capital.As of FY23,we have contributed over$40 million to the fund.We are working with Community Deve

139、lopment Financial Institutions(CDFIs)and other mission-driven financial institutions because of their deep experience serving underserved communities.The Fund provides access to long-term loans intended to support small businesses and neighborhood projects,including those addressing the inequitable

140、impacts of climate change.In 2022,Starbucks continued to leverage the power of public-private partnerships and joined the Economic Opportunity Coalition to address economic disparities and accelerate economic opportunity in historically marginalized communities by developing and collaborating on new

141、 services,programs and products that will support deploying resources where they are most needed.The Starbucks FoundationEstablished in 1997,The Starbucks Foundation is a distinct Section 501(c)(3)charitable organization under U.S.law and receives funding primarily from Starbucks Corporation.The Sta

142、rbucks Foundations mission is to strengthen humanity by transforming lives across the world,with a focus on enabling community resiliency and prosperity,and uplifting communities affected by disaster.Through this work,the Foundation supports domestic and international nonprofit organizations that de

143、liver impact to coffee growing regions,in Starbucks local hometown of Seattle and in neighborhoods around the world where Starbucks partners live and work.In coffee-,tea-and cocoa-growing communities,Foundation grants address critical needs such as access to water,sanitation and hygiene and economic

144、 opportunities.The Neighborhood Grants and Global Community Impact Grants programs accelerate hyper-local impact by inviting Starbucks partners across North America and Starbucks international business partners to nominate locally-relevant charities for grants,while inspiring additional support thro

145、ugh local connections,volunteerism and co-investment.Youth grants support underrecognized youth by investing in programs focused on diversity,equity and inclusion;mentorship and career readiness opportunities;and addressing the current state of social and emotional health in young people.And when di

146、saster strikes,from the earthquake in Trkiye to wildfires in Maui,The Starbucks Foundation supports immediate relief and longer-term recovery needs while also investing in resiliency efforts to ensure communities are prepared in advance of the next storm.Learn more about The Starbucks Foundations wo

147、rk.THE STARBUCKS FOUNDATIONFY23$total grants awarded($millions)24OU R COMMU N I TY P ROM I S EContribute positively O U R P RO G R E S S U P DAT ESTA R BU C KS F I SC A L 2 0232023 Global Impact Report 252024 Starbucks Corporation.U P L I F T T H E E V E R Y D AYpromiseCUSTOMERour2 0 2 3 O U R P RO

148、G R E S S U P DAT ESTA R BU C KS F I SC A L 2 0232 0 2 32023 Global Impact Report 262024 Starbucks Corporation.OU R CU STOMER PROMISEFrom the original third place to the newest Starbucks stores,were all about connecting and meeting our customers where they are.Our promise to our customers is to upli

149、ft the everyday,providing a superior coffee and customer experience every time they visit us.We celebrate our customers by offering a variety of drinks and food choices that are as unique as every customer we meet.Our global stores serve menus that reflect and respect the people we serve and their b

150、everage traditions.We are building inclusive and accessible design elements in our stores that help every customer enjoy their Starbucks experience.And we are witnesses to countless moments of kindness through the windows of more than 38,000 stores around the world.We share these moments to uplift t

151、he everyday,and to help build a kinder,braver world.U P L I FT T H E E V E RY DAY2024 Starbucks Corporation.2023 Global Impact Report 27OU R C U STOM E R P ROM I S EUplift the everydayUplifting the Every Day Through Kindness Third PlaceInclusive&Accessible Design We aim to not only celebrate coffee,

152、but also to foster positive connections in our communities.We have the privilege to see our partners,customers and communities connect over everyday moments of kindness in ways both big and small.To help communities recognize kindness that is all around them,while also reinforcing Starbucks commitme

153、nt to creating a culture of belonging where everyone is welcome,Starbucks invited customers and partners to uplift the everyday through stickers,cards and kind notes in store and via an augmented reality experience.Our mission and promises come to life in our stores,a third place where everyone is w

154、elcome,feels a sense of belonging and where we can uplift one another over coffee.Our priority is to create environments in our stores that are safe,welcoming and kind for our partners and customers.Through the Third Place Policy,we ask everyone in our stores to treat others with respect and dignity

155、,free of bias and discrimination.As a company,we routinely review the partner and customer experience in our stores,to ensure the store is thriving,partners are feeling supported,and that we are meeting customer and community needs.Starbucks is committed to developing,testing and scaling inclusive d

156、esign standards and experiences with and for people who have lived experience with disability.We are working to expand this effort across our store portfolio,starting in the U.S.and then globally,with the goal of ensuring that physical and digital Starbucks environments will meet an elevated standar

157、d of accessibility by 2030.Because we are in the business of fostering human connection,we are regularly creating more ways for customers and partners to communicate both visually and audibly,while also offering more tools to help customers and partners navigate our physical store environments.For e

158、xample,since 2021 Starbucks has offered the Aira service free of charge to our customers who are blind or have low vision.Customers can use the app to connect with trained visual interpreters who provide visual information about their surroundings.Starbucks also offers multiple formats of the menu i

159、ncluding large-print and Braille menus in all stores in the U.S.and Canada.TW E N TYTW E N TY T H R E EG LO BA L I M PACT REP ORT2023 Global Impact Report 282024 Starbucks Corporation.G E N E R AT E L O N G-T E R M R E T U R N SpromiseSHAREHOLDERourS TA R B U C K S TW E N TYTW E N TY T H R E EG LO B

160、A L I M PACT REP ORTS TA R B U C K S2023 Global Impact Report 292024 Starbucks Corporation.OU R S HA RE HOLDER PROMISEOur six promises guide our work at every level of the company.It is our partner promise to help bridge to a better future;for our customers,we promise to uplift the everyday;for our

161、farmers,we promise to ensure the future of coffee for all;for our community,we promise to contribute positively;for our environment,we promise to give more than we take.In doing all these things,we generate long-term returns for our shareholders.Each of the six new promises is interrelated and inter

162、changeable,ensuring mutual success for all.2024 Starbucks Corporation.2023 Global Impact Report 30OU R S H A R E H O L D E R P ROM I S EGenerate long-term returnsCorporate GovernanceStakeholder EngagementOur Environmental and Social Impact goals are closely tied to our companys overall strategy.Our

163、Board of Directors assesses our impact agenda as part of their broader review and oversight of our business and strategy.In November 2023,we announced the formation of a new Environmental,Partner and Community Impact Board Committee(Impact Committee).The Impact Committee will support the Board in fu

164、lfilling its oversight responsibilities required to respond to shifting regulations and standards,and drive accountability across the environmental,partner,community impact,farmer and customer promises.The Impact Committee also has oversight of internal and external reporting tools and assessments,i

165、ncluding the annual publication of this report,and initiatives to strengthen partner engagement and revitalize partner culture.In conjunction with the Board and its other committees,the Impact Committee will oversee certain applicable risks.More information about Corporate Governance on environmenta

166、l and social topics is available online and in our Proxy Statement.In FY23,we continued implementing our executive compensation programs,which were updated in 2021 to emphasize our focus on environmental sustainability and building diverse teams.To align with our goal of giving back more to the plan

167、et,the FY23 annual bonus program allocated 7.5 percent of the overall bonus payout for senior vice presidents and above to results that indicate we are fulfilling our promise to the planet.Another 7.5 percent was tied to creating an inclusive environment across our company,emphasizing the importance

168、 of diversity in our workforce for our global success.In FY23,we engaged in a comprehensive third-party evaluation to identify and prioritize key environmental,social and governance topics most important to the company and external stakeholder groups.This process aimed to guide Starbucks in focusing

169、 our strategy to advance our mission,promises and values.To do this,we conducted surveys and interviews across global stakeholder groups to assess the importance of environmental,social and governance topics for Starbucks.Rooted in our commitment to transparency,we are sharing our environmental,soci

170、al and governance priorities publicly with our stakeholders.Understanding and addressing these key issues are integral to meeting the expectations of our stakeholders and ensuring alignment between our business performance and environmental,social and governance impacts.While there is work being don

171、e across all topics,these results will help inform our program strategies and ESG reporting priorities going forward.Global Human RightsFor decades,Starbucks has committed to respecting and protecting human rights.In 2004,Starbucks joined the U.N.Global Compact the worlds largest corporate sustainab

172、ility initiative that commits signatories to implement sustainability principles and support U.N.goals.We also remain committed to the U.N.Guiding Principles on Business and Human Rights;OECD Guidelines for Multinational Enterprises;International Bill of Rights;ILO Core Labor Standards;Womens Empowe

173、rment Principles;Childrens Rights and Business Principles;and Framework Principles on Human Rights and the Environment.In 2020,Starbucks released our Global Human Rights Statement,which informs the decisions we make that impact our relationships with each other,our customers,our business partners an

174、d our communities.In FY23,Starbucks completed an independent,third-party Human Rights Impact Assessment.Starbucks engaged Article One,a specialized strategy and management consultancy with expertise in human rights,responsible innovation,and sustainability,to conduct the Human Rights Impact Assessme

175、nt of Starbucks policies,procedures and initiatives related to human rights.The results of that assessment are available here.This assessment represents the next step in our journey to identify and assess salient human rights risks and make key investments to support our partners,farmers,communities

176、 and the environment.As we have in the past,we look forward to continuing to update our stakeholders on our human rights journey and human rights due diligence program in the years to come.2024 Starbucks Corporation.2023 Global Impact Report 31Working Directly with our PartnersStarbucks is actively

177、collaborating with all partners to fulfill our Partner Promise to build a bridge to a better future.As a company,we respect our partners right to organize,freely associate,engage in lawful union activities and bargain collectively without fear of reprisal or retaliation.Importantly,we are committed

178、to engaging in good faith collective bargaining for each store where a union has been appropriately certified and have shared our aim to reach ratified contracts for union-represented stores in 2024.As part of our commitment to our partners,all managers are provided training to help deepen their und

179、erstanding of labor issues,National Labor Relations Act(NLRA)requirements and the rights of our partners to engage in protected activitiesand are supported by a nationwide labor relations team established in 2022 to reinforce best-practices and ensure our adherence to company policies and compliance

180、 with applicable labor and employment laws.As of the end of FY23,343 U.S.stores had certified union representation.To provide timely and accurate information and resources on labor activities,we launched the website,which is designed to assist anyone seeking up-to-date information and resources rela

181、ted to labor initiatives.In FY23,Starbucks Board of Directors retained an independent third-party expert to complete an assessment of its adherence to the principles of Freedom of Association and the Right to Collective Bargaining.The assessment found that Starbucks has shown consistent progress sin

182、ce organizing began,and that strategic investments in a stronger governance process,more on-the-ground support,a dedicated labor relations team and more bespoke management training have had a tangible impact on the Companys adherence to commitments made.The full results of the assessment are availab

183、le here.OU R S H A R E H O L D E R P ROM I S EGenerate long-term returns2024 Starbucks Corporation.2023 Global Impact Report 32Ethics&ComplianceStarbucks Ethics&Compliance program aligns with our mission and values by fostering an environment dedicated to ethical leadership and business conducted wi

184、th integrity.We created our Ethics&Compliance program to ensure it is a trusted resource for partners.Our training and communications approach begins with onboarding new partners tailored to their role and level.Quarterly training for all partners covers various Ethics&Compliance topics and risk are

185、as,such as Anti-Harassment,Anti-Discrimination,Insider Trading and Conflicts of Interest.In FY23,we launched more than 60,000 online courses to our corporate partners in 20 countries,which included ten different risk areas.All corporate partners receive training annually on our Standards of Business

186、 Conduct and Harassment Prevention.As part of retail onboarding,all partners discuss and review the Standards of Business Conduct and Speaking Up resources in a one-on-one meeting with their manager.Upon hire,all new retail management partners also receive Anti-Harassment training,which must be comp

187、leted in the first 30 days.Retail managers in the U.S.and Canada receive annual online renewal training of risk-relevant topics and in 2023 achieved a 99%completion rate on a custom Harassment Prevention course.We also newly launched training to partners in our Farmer Support Centers in seven differ

188、ent countries.Starbucks Global Anti-Bribery Standard and related policies and procedures provide critical guidelines regarding doing business with third parties,government officials,and state-owned/controlled companies,and set forth clear expectations regarding bribery and corruption.We reinforce th

189、is through regular partner communications,and last year we provided online training to partners globally.Partners are empowered to ask for guidance and voice concerns when they experience or see conduct that is inconsistent with our Standards of Business Conduct,company policies or Mission and Value

190、s.An independent third party manages our Ethics&Compliance Helpline and Webline,both of which allow partners and others to ask questions and voice concerns 24 hours a day,seven days a week,with interpreters available.Reports may be made anonymously and are treated in a confidential manner.We are com

191、mitted to providing safe,confidential and accessible channels to all individuals connected to Starbucks,while maintaining a strict Anti-Retaliation Policy in compliance with our Global Human Rights Statement.Starbucks captures concerns raised and assigns cases to be investigated by or with the overs

192、ight of an Ethics&Compliance investigator.The Ethics&Compliance investigations team strives to bring cases to closure within 45 to 60 days,based on complexity.In FY23,Ethics&Compliance completed investigations of 4,731 inquiries and concerns received primarily through our Helpline and Webline.Of the

193、 investigations completed,45 percent were substantiated as a violation of standard or policy.When an investigation is complete,Ethics&Compliance shares findings with the individual(s)who reported the concern.Depending on the findings of the investigation and the severity of any substantiated wrongdo

194、ing,there are a number of possible outcomes to an investigation,including coaching,retraining,written documentation or separation from employment.Ethics&Compliance topics are regularly reinforced through leadership messages,our online community and other cross-functional channels.Regular reports are

195、 made to the Audit and Compliance Committee of the Board of Directors,including formal sessions multiple times each year.OU R S H A R E H O L D E R P ROM I S EGenerate long-term returns2023 Global Impact Report 332024 Starbucks Corporation.G LO B A L I M PACT R E P O RTS TA R B U C K SFISCAL 2 0 2 3

196、2023 Global Impact Report 342024 Starbucks Corporation.progress report data tables2024 Starbucks Corporation.2023 Global Impact Report 35OU R PA RT N E R P ROM I S EBridge to a better futureprogress report data tablesBenefitsCOMPENSATIONFY23FY22Average hourly wage for U.S.hourly partners($/hour)17.4

197、217.00%U.S.hourly partners earned above minimum wage100%100%STARBUCKS COLLEGE ACHIEVEMENT PLAN#partners graduated with college degree(during FY)2,100Goal:Graduate 25,000 Starbucks partners from Arizona State University(ASU)by the end of 2025.#partners graduated with college degree(since program ince

198、ption,as of FYE)9,100#partners participating(as of FYE)23,40023,000Training&DevelopmentTALENT ATTRACTION,DEVELOPMENT&TRAININGFY23FY22Total number of baristas hired in the U.S.160,000%of U.S.retail leadership roles filled from internal partners 69%60%Total employee turnover(U.S.and Canada)58%65%#trai

199、ning hours for baristas(Barista First 30)(hours per barista)41.542#partners selected to travel to Hacienda Alsacia for Origin Experience900800STARBUCKS GLOBAL ACADEMYCoffee Masters#enrollments7,0002,500#course completions(earned the Black Apron)(during FY)6,8001,500#course completions(earned the Bla

200、ck Apron)(since inception,as of FYE)4,500STARBUCKS GLOBAL ACADEMY|CONTINUEDFY23FY22Community Champion#course enrollments1,600#course completions15,30015,000#course completions9,2009,900Starbucks Coffee Academy#course enrollments153,50094,90096,900Third Place Development Series#course enrollments2,60

201、03,000#course completions300To Be WelcomingGoal:100,000 total enrollees in To Be Welcoming to cultivate inclusion,diversity and equity awareness.#course enrollments21,000We exceeded our goal of enrolling 100,000 cumulative learners in FY22,and remain committed to offering the course to partners,cust

202、omers and community members through the Starbucks Global Academy.#course completions25,60012,000%enrollees who are partners61%81%2024 Starbucks Corporation.2023 Global Impact Report 36OU R PA RT N E R P ROM I S EBridge to a better futureprogress report data tablesPartner EngagementPARTNER ENGAGEMENT

203、 SURVEYSFY23FY22%partners completed the Partner Experience SurveyU.S.store partners65%43%Canada store partners53%54%North America non-store partners92%86%PARTNER NETWORKS#Partner Networks(globally)3226#Partner Networks(U.S.)1312Active regional chapters(U.S.)116114CIVIC ENGAGEMENT RESOURCES#partners

204、using civic education resources(via Starbucks FuelOurD site)17,000Inclusion,Diversity&EquityRACIAL&SOCIAL EQUITY GOALS&REPRESENTATION*FY23FY22Representation of women in retail roles(U.S.)Goal:At least 55%women in all retail roles(regional vice president,regional director,district manager,store manag

205、er,shift supervisor,barista)by 2025.regional vice president52%63%regional director51%50%district manager60%61%store manager68%68%shift supervisor71%71%barista73%73%Representation of POC in retail roles(U.S.)Goal:At least 40%People of Color(POC)representation in all retail roles(regional vice preside

206、nt,regional director,district manager,store manager,shift supervisor,barista)by 2025.regional vice president38%31%regional director37%32%district manager36%33%store manager42%39%shift supervisor48%47%barista54%53%Our commitments to achieving diverse representation in our retail,manufacturing and cor

207、porate roles and equity in pay across race and gender in the U.S.and globally in company-operated markets reinforce our promises to build bridges and create environments where all are welcome.There is still more to be done,and we are committed to taking further actions toward tangible and lasting ch

208、ange.*Use our interactive tool to view additional demographic data of Starbucks partners.2024 Starbucks Corporation.2023 Global Impact Report 37OU R PA RT N E R P ROM I S EBridge to a better futureprogress report data tablesRACIAL&SOCIAL EQUITY GOALS&REPRESENTATION|CONTINUEDFY23FY22Representation of

209、 women in enterprise roles(U.S.)Goal:At least 50%women for all enterprise roles(senior vice president+,vice president,director,manager,individual contributor)by 2025.senior vice president+47%57%vice president58%55%director60%59%manager55%55%individual contributor56%55%Representation of POC in enterp

210、rise roles(U.S.)Goal:At least 30%POC representation for all enterprise roles(senior vice president+,vice president,director,manager,individual contributor)by 2025.senior vice president+33%27%vice president33%30%director29%27%manager32%31%individual contributor41%38%Our commitments to achieving diver

211、se representation in our retail,manufacturing and corporate roles and equity in pay across race and gender in the U.S.and globally in company-operated markets reinforce our promises to build bridges and create environments where all are welcome.There is still more to be done,and we are committed to

212、taking further actions toward tangible and lasting change.RACIAL&SOCIAL EQUITY GOALS&REPRESENTATION|CONTINUEDFY23FY22Representation of women in manufacturing roles(U.S.)Goal:At least 30%women in all manufacturing roles(director,manager,individual contributor)by 2025.director14%14%manager27%29%indivi

213、dual contributor33%33%Representation of POC in manufacturing roles(U.S.)Goal:At least 40%POC representation in all manufacturing roles(director,manager,individual contributor)by 2025.director14%29%manager28%30%individual contributor47%43%Our commitments to achieving diverse representation in our ret

214、ail,manufacturing and corporate roles and equity in pay across race and gender in the U.S.and globally in company-operated markets reinforce our promises to build bridges and create environments where all are welcome.There is still more to be done,and we are committed to taking further actions towar

215、d tangible and lasting change.Representation of age in total workforce retail(U.S.)under 3082%82%305016%15%above 502%3%Representation of age in total workforce enterprise(U.S.)under 309%18%305070%61%above 5022%20%2024 Starbucks Corporation.2023 Global Impact Report 38OU R PA RT N E R P ROM I S EBrid

216、ge to a better futureprogress report data tablesRACIAL&SOCIAL EQUITY GOALS&REPRESENTATION|CONTINUEDFY23FY22Representation of age in total workforce manufacturing(U.S.)under 3017%17%305057%52%above 5026%32%board members identifying as POC55%38%board members identifying as female27%25%GLOBAL EQUITY IN

217、 PAYGoal:100%gender and racial pay equity in the U.S.*%gender pay equity in the U.S.(for similar work)100%100%racial pay equity in the U.S.(for similar work)100%100%gender median pay ratio in the U.S.96%100%racial median pay ratio in the U.S.100%100%Goal:100%gender equity in pay globally for company

218、-operated markets.%gender pay equity in global company-operated markets(for similar work)In FY23,in our global company-operated markets,we have achieved gender equity in pay in Canada,Japan,Switzerland and Austria.SUPPORTING LGBTQIA2+PARTNERSRepresentation of U.S.workforce self-identifying as LGBTQI

219、A2+retail%37%36%enterprise%18%22%manufacturing%12%11%Score on the Human Rights Campaign Corporate Equality Index100%100%DISABILITY INCLUSIONFY23FY22Score on the Disability Equality Index100%100%Representation of U.S.workforce self-identifying with disabilityretail%14%14%enterprise%11%11%manufacturin

220、g%11%13%REFUGEE SUPPORTGoal:Hire 10,000 refugees globally by 2022.#Refugees hired in U.S.,Canada and EMEA(during FY)1,100#Refugees hired in U.S.,Canada and EMEA(cumulative as of FYE)5,5004,000While we did not meet our goal of hiring 10,000 refugees globally,we remain committed to the refugee communi

221、ty and staying transparent with partners,customers and stakeholders on our progress.Our support goes beyond employment opportunities to include funding to support humanitarian assistance,resources and services that help refugees find safety and rebuild their lives.VETERANS&MILITARY FAMILIESGoal:Hire

222、 5,000 Veterans and military spouses annually in the U.S.#Veterans and military spouses hired2,8001.11%Goal:Starbucks customer packaging will be sourced from 50%recycled materials by 2030.%of customer packaging made from recycled or renewable materials24%23%Goal:100%of Starbucks customer packaging w

223、ill be reusable,recyclable,or compostable by 2030.%of customer packaging that is reusable,recyclable or compostable14%12%Goal:50%reduction in virgin fossil fuel derived sources for customer packaging from FY19 baseline by 2030.%change in virgin fossil fuel derived materials in customer packaging fro

224、m FY19 baseline11%10%2024 Starbucks Corporation.2023 Global Impact Report 40OU R E N V I RO N M E N TA L P ROM I S EGive more than we takeprogress report data tablesPLASTICS ELLEN MACARTHUR FOUNDATION GLOBAL COMMITMENTFY23FY22Goal:Take action to help eliminate problematic or unnecessary plastic pack

225、aging by 2025.Reducing plastic packagingWe have deployed several initiatives to reduce our waste footprint as part of the Ellen MacArthur Foundation Global commitment.Building on Starbucks elimination of traditional plastic straws across retail stores globally in FY21,Starbucks completed the roll-ou

226、t of straws made from polyhydroxyalkanoate(PHA),a non-fossil fuel derived plastic that is home compostable,in the U.S.in FY22.In Canada,Starbucks rolled out wood cutlery and paper straws in FY22 and continued research and development to bring new products to market in FY23-25.Goal:Take action to mov

227、e from single-use towards reuse models where relevant by 2025.Moving from single-use towards reuse modelsGoal:Take action for 100%of plastic packaging to be reusable,recyclable or compostable by 2025.%of plastic packaging reusable,recyclable or compostable27%22%Goal:Use 10%recycled content across al

228、l plastic packaging by 2025.%post-consumer recycled content used in plastic packaging4%4%Goal:20%reduction of virgin plastic packaging by 2025(compared to FY19).%change in virgin plastic packaging materials from FY19 baseline3%-1%Greener StoresGREENER STORESFY23FY22Goal:Build and operate 10,000 Gree

229、ner Stores globally by 2025.#Greener Stores certified in North America5,4883,508#Greener Stores certified in international regions6034#total Greener Stores certified globally6,0913,512RENEWABLE ELECTRICITY USE*Goal:100%renewable electricity for global operations by 2020.%renewable electricity use gl

230、obally(company-operated facilities globally)77%71%U.S.company-owned facilities powered by renewable electricity100%100%Canada company-owned facilities powered by renewable electricity100%100%EMEA company-owned stores powered by renewable electricity100%100%Japan company-owned facilities powered by r

231、enewable electricity100%*In previous years,we reported this metric as“renewable energy”.Weve updated to“renewable electricity”to clarify its original scope.2024 Starbucks Corporation.2023 Global Impact Report 41OU R FA RM E R P ROM I S EEnsure the future of coffee for allprogress report data tablesC

232、offeeFARMER SUPPORT CENTERSFY23FY22#Farmer Support Centers1010#people trained with advanced agronomy techniques56,00031,000#Model Farms(cumulative as of FYE)12070CLIMATE-RESISTANT COFFEE TREESGoal:Provide 100 million trees to farmers by 2025.#climate-resistant coffee trees distributed globally(milli

233、ons)11.15333.6*CHILDCARE CENTERS FOR FARMING FAMILIES#new childcare centers opened(during FY)5*5GLOBAL FARMER FUNDGoal:Supply$100 million in farmer loans by the end of 2025.$loans deployed from the Global Farmer Fund(cumulative as of FYE)($millions)80.880.8$loans deployed from the Global Farmer Fund

234、(since FY18)(as of FYE)($millions)65.865.8SUPPLIER LISTSList of coffee suppliersList of tea suppliersList of cocoa suppliersTo advance our transparency,for the first time,Starbucks has published its coffee,tea and cocoa supplier lists.The lists represent suppliers that supplied to Starbucks during F

235、Y23.DIGITAL TRACEABILITYFY23FY22#bags of coffee traced using online traceability tool43,000#unique visitors accessing online traceability tool122,000ETHICAL SOURCING OF COFFEEGoal:Committed to source and verify 100%of Starbucks coffee ethically through C.A.F.E.Practices.%Starbucks coffee ethically s

236、ourced and verified through C.A.F.E.Practices99.7%98.2%Average#farms participating in C.A.F.E.Practices450,000400,000CARBON REDUCTION IN GREEN COFFEEGoal:Achieve carbon-neutral green coffee by 2030.#soil samples processed(cumulative as of FYE)30,800 14,700We continue to refine the methodology we use

237、 to calculate the carbon and water footprint of green coffee.This work is critical to our goals and connects directly with industry efforts to reduce carbon and water use in coffee processing.WATER CONSERVATION IN GREEN COFFEEGoal:Conserve water usage in green coffee processing by 50%by 2030.#eco-we

238、t mills contracted(cumulative as of FYE)1,300We continue to refine the methodology we use to calculate the carbon and water footprint of green coffee.This work is critical to our goals and connects directly with industry efforts to reduce carbon and water use in coffee processing.FOREST CONSERVATION

239、&RESTORATIONHectares of forests protected300200#native trees distributed by Global Farmer Support Centers156,20038,000*FY22 value has been restated.*FY23 value represents new centers operating during FY23.2024 Starbucks Corporation.2023 Global Impact Report 42OU R FA RM E R P ROM I S EEnsure the fut

240、ure of coffee for allprogress report data tablesOther Goods&ServicesRESPONSIBLE SOURCING FOR TEAFY23FY22Goal:Committed to 100%responsibly sourced tea.%tea sourced by the global tea sourcing team that is Rainforest Alliance certified99.7%99.7%As our sustainability journey continues,99.7%of Tea(Cameli

241、a Sinensis)sourced by our global tea sourcing team was from Rainforest Alliance Certified tea gardens,while investing directly in projects in tea communities that support gender empowerment,water,sanitation and hygiene(WASH),youth education and environmental sustainability.RESPONSIBLE SOURCING FOR C

242、OCOAGoal:Committed to responsibly sourced cocoa.Total weight of Rainforest Alliance certified and segregated cocoa beans sourced directly from Cargill and indirectly through OFI(metric tons)21,79012,000*We are proud to increase the amount of responsibly sourced cocoa in our supply chain in FY23.We r

243、emain committed to supporting resilient livelihoods for cocoa producers and their families,and collectively working towards eliminating the risks of child labor and cocoa-driven deforestation.Read more about Starbucks cocoa sustainability efforts here.RESPONSIBLE SOURCING FOR MANUFACTURED GOODS&SERV

244、ICES#factory assessments conducted400300#factories in program1,500%transparency into factories assessed95%97%#factory workers 87,000SUSTAINABLE DAIRY$invested in U.S.Dairy Net Zero Initiative(during FY)($millions)22$invested in U.S.Dairy Net Zero Initiative(cumulative as of FYE)($millions)64Starbuck

245、s is committed to invest$10 million in the U.S.Dairy Net Zero Initiative.ANIMAL WELFAREFY23FY22Goal:100%cage-free eggs and egg products in company-operated stores globally.%cage-free eggs(U.S.and Canada company-operated stores,inclusive of branded products supplied to licensee business partners)100%

246、100%cage-free eggs(EMEA and U.K.company-operated stores)99.9%99.9%In Asia markets where Starbucks operates,such as China and Japan,cage-free egg production is limited and supply is not yet widely available.Starbucks remains committed to increasing cage-free egg supply in all company-operated stores

247、globally,in partnership with industry stakeholders.Goal:Serve only poultry raised without the routine use of medically important antibiotics in all company-operated U.S.stores by 2020.%poultry raised without routine-use of medically important antibiotics (U.S.company-operated stores)99.9%100%Goal:We

248、 anticipate meeting our stated goal of 100%group-housed pork by 2024 for Starbucks-branded products in the U.S.and Canada,including those supplied to our licensee business partners in the U.S.and Canada.Starbucks is phasing out the excessive use of gestation stalls for the sows(mother pig)in our sup

249、ply chain by 2030.%pork defined as“group housed”(U.S.and Canada company-operated stores,inclusive of branded products supplied to licensee business partners)76%22%We are committed to making progress in service of our animal welfare-friendly practices and aspirations and will continually reevaluate o

250、ur sow housing commitment with key stakeholders in support of our 2030 goal.Goal:We are committed to improving conditions for broiler chickens and are working with our suppliers,licensees,and others in the industry to help ensure that by 2024 the chicken we buy for our U.S.stores is produced in alig

251、nment with Global Animal Partnership(GAP)standards as assessed by a third-party auditor.Broiler chickensWe are actively reviewing our broiler chicken commitment to identify the best path forward for implementation within our supply chain.*Reported value for FY22 includes volumes sourced directly fro

252、m Cargill.2024 Starbucks Corporation.2023 Global Impact Report 43OU R COMMU N I TY P ROM I S EContribute positivelyprogress report data tablesThe Starbucks FoundationOVERALL GRANTSFY23FY22$total grants awarded($millions)2417.5ORIGIN GRANTSGoal:Empower 1 million women and girls in coffee,tea and coco

253、a growing communities by 2030.#women and girls in origin communities positively impacted(cumulative as of FYE)474,000340,000$grants awarded in support of women and girls in origin communities($millions)710,0006,000$hyperlocal grants awarded to nonprofits nominated by Starbucks partners ($millions)5.

254、14.5#nominations by Starbucks partners39,00029,000YOUTH GRANTS#youth impacted(cumulative as of FYE)375,000$grants awarded to U.S.organizations serving youth nationally($millions)31.2GLOBAL COMMUNITY IMPACT GRANTSFY23FY22Goal:Award 25,000 hyperlocal grants to support nonprofits by 2030 through the Ne

255、ighborhood Grants and Global Community Impact Grants portfolios.#hyperlocal grants made to nonprofits(cumulative as of FYE)1903.9*3.2#international markets reached 4642DISASTER PHILANTHROPY$grants awarded to promote resilience and uplift communities impacted by disaster($millions)4.61.11.3These dona

256、tions reflect support for refugee communities which are included in the overall grant total.$donations to support LGBTQIA2+communities700,000700,000These donations reflect support for LGBTQIA2+communities which are included in the overall grant total.*This value includes donations from licensee busi

257、ness partners amounting to$900,000.2024 Starbucks Corporation.2023 Global Impact Report 44OU R COMMU N I TY P ROM I S EContribute positivelyprogress report data tablesCompany Programs for Community SupportCOMMUNITY STORESFY23FY22Goal:Open 100 U.S.Community Stores by 2025.#Community Stores in the U.S

258、.opened in FY117#Community Stores in the U.S.opened cumulatively as of FYE3928#Community Stores in International Markets opened in FY168#Community Stores in International Markets opened cumulatively as of FYE3519MILITARY FAMILY STORESGoal:Open 250 Military Family Stores by 2025 with 100 of these new

259、 stores on military bases(U.S.).#Military Family Stores opened in FY1733#Military Family Stores opened cumulatively as of FYE130*111SIGNING STORES#Signing Stores globally opened cumulatively as of FYE2016FOOD WASTE REDUCTION&HUNGER RELIEFGoal:Reduce food waste by 50%by 2030.%company-operated stores

260、in the U.S.with FoodShare food donation program available100%100%company-operated stores in Canada with FoodShare food donation program available 100%100%weight of food diverted from waste streams in the U.S.(millions lbs)9.413#meals donated in the U.S.(millions)(1.2 lbs=1 meal)7.81.31#meals donated

261、 in Canada(millions)(1 lb=1 meal)1.31Goal:Reinvest$100M into hunger relief efforts by 2030.$invested in hunger relief efforts in FY($millions)11.610$invested in hunger relief efforts cumulatively since FY16(as of FYE)($millions)60.9COMMUNITY RESILIENCE FUNDGoal:Invest$100 million in 12 cities by 202

262、5.$invested in the Community Resilience Fund(cumulative as of FYE)($millions)4021OUTREACH WORKER PROGRAM#cities(cumulative as of FYE)88#customer engagements12,000#referrals to stabilizing programs2,6001,8002024 Starbucks Corporation.2023 Global Impact Report 45OU R COMMU N I TY P ROM I S EContribute

263、 positivelyprogress report data tablesCOMMUNITY CHAMPIONS PROGRAMFY23FY22#partners engaged as Community Champions(U.S.and Canada)*17,00017,000#community events participated in(U.S.and Canada)5,400153,80071,000#partners engaged as Community Champions(international)21,30026,000#community events partic

264、ipated in(international)1,000#partner volunteer hours(international)72,000GIVING MATCH PROGRAM$donated by Starbucks to nonprofit organizations through the Giving Match program($millions)1.810.9$spend with Tier 1 diverse suppliers-cumulative since 2000,as of FYE($billions)108,6007,200$labor income:to

265、tal direct,indirect and induced economic impact from supplier diversity program($billions)1.5Goal:Allocate 15%of paid media investment to minority-owned and targeted media companies.%of paid media investment with minority-owned and targeted media companies22%18%*In the U.S.and Canada,engaging as a C

266、ommunity Champion is defined as taking action by participating in a community event,volunteering time or making a personal financial donation to a nonprofit.2024 Starbucks Corporation.2023 Global Impact Report 46OU R S H A R E H O L D E R P ROM I S EGenerate long-term returnsprogress report data tab

267、lesCOMPANY POLICIES&RESOURCESFor additional company policies and resources,please visit the ESG Reporting Hub.ETHICS&COMPLIANCEFY23FY22%completion of Harrassment Prevention training by retail management(U.S.and Canada)99%96%#completed investigations of inquiries and concerns4,700%investigations subs

268、tantiated as a violation of standard or policy45%WORKING DIRECTLY WITH OUR PARTNERS#union represented stores(U.S.)343232 G LO B A L I M PACT R E P O RT2023 Global Impact Report 472024 Starbucks Corporation.S TA R B U C K SF I SCAL 20 23environmental footprint data tables2024 Starbucks Corporation.20

269、23 Global Impact Report 48environmental footprint data tablesAnnual update of environmental performance:1,2,3 The following metrics represent detailed reporting of Starbucks environmental performance in FY19,the baseline year for our 2030 environmental targets,FY22,and FY23.Methodological updates an

270、d data improvements reflected in the FY23 metrics were applied to the FY19 and FY22 results,which will differ from the data previously reported.ENERGY CONSUMPTION(MWh)FY19FY22FY23Total Energy Consumption,direct operations42,528,2462,590,5982,695,583Total purchased electricity,direct operations1,938,

271、962 1,993,9362,095,815Percent renewable71%71%77%Total fuel consumed,direct operations5589,284 596,662599,768GREENHOUSE GAS EMISSIONS(MTCO2e)6,7FY19FY22FY23Scope 18376,745 404,148401,722Scope 2market-based324,451 294,242285,989location-based 806,148 789,425835,477sub-total scope 1+2 market-based emis

272、sions701,196698,390687,7111 The scope of these data is global unless otherwise noted;Direct operations refers to an operational control boundary,inclusive of company owned stores,corporate offices,and manufacturing and distribution facilities;This includes global wholly-owned and partially-owned sub

273、sidiaries over which Starbucks has management and operational control.Direct operations excludes licensed stores.2 We have updated the methodologies used to develop our environmental inventories;These updates included improved data quality and availability,changes to emissions and water factors,and

274、other methodological changes.3 Where possible,reported data aligns with our fiscal year.In some cases,for example utility bills,the data aligns to the nearest month rather than the exact fiscal year end and start dates.4 In gigajoules,total energy consumption in FY23 equals 7,544,934 GJ,and total fu

275、el consumed in FY23 equals 2,159,164 GJ.5 Fuel types consumed include natural gas,stationary diesel and gasoline,propane,aviation fuel,and mobile vehicle fuel.6 Starbucks calculates greenhouse gas emissions in accordance with The Greenhouse Gas Protocol:A Corporate Accounting and Reporting Standard(

276、The GHG Protocol)and uses global warming potential(GWP)values from the Intergovernmental Panel on Climate Change(IPCC)Fourth Assessment Report(AR4);Some Scope 3 GHG emission factor sources utilize IPCC Fifth Assessment Report(AR5)GWP values.More detailed climate-related disclosures are available in

277、Starbucks CDP Report.7 FY23 data have been third-party verified by Burns and McDonnell;Their report is available on page 62.8 Global refrigerant emissions exclude emissions associated with global offices and non-retail facilities outside the United States and Canada.2024 Starbucks Corporation.2023 G

278、lobal Impact Report 49environmental footprint data tablesGREENHOUSE GAS EMISSIONS(MTCO2e)6,7|CONTINUEDFY19FY22FY23Scope 391 Purchased goods and services10,117,630,1137,830,6337,580,0452 Capital goods144,036168,238188,8553 Fuel-and energy-related activities176,953175,861195,1534 Upstream transportati

279、on and distribution640,946683,336659,6925 Waste generated in operations262,850275,811299,0986 Business travel1229,34313,29226,5667 Employee commuting615,170707,180579,5578 Upstream leased assets13Not relevant9 Downstream transportation and distribution293,096510,801542,48010 Processing of sold produ

280、cts167,793162,823175,81511 Use of sold products59,77257,81746,07512 End-of-life treatment of sold products175,345167,255170,09013 Downstream leased assets14Not relevant14 Franchises2,355,2772,928,4683,084,93915 Investments213,820304,167343,722subtotal scope 3 emissions 12,764,51413,985,68113,892,085

281、Total emissions(scope 1+2 market-based+3)13,465,71014,684,07114,579,796Percent of total GHG emissions from fluid dairy purchases1518%16%18%Percent of total GHG emissions from green coffee purchases1615%13%11%Percent change in total emissions from FY19 baseline8%9Scope 3 emissions utilitize Scope 2 l

282、ocation-based emissions values.10 Category 1 emissions include land use change(LUC)emissions for purchases of coffee,tea,cocoa,dairy,food,and other beverage ingredients.11 Category 1 emissions include the emissions from the goods and services purchased by Starbucks Corporation;Purchases made by lice

283、nsees for key commodities are included in category 14 as recommended by the GHG Protocol.12 Category 6 emissions increased between FY22 and FY23 as global business travel began to rebound to pre-pandemic levels.13Starbucks upstream leased assets are considered de minimis.14Starbucks downstream lease

284、d assets are considered de minimis.15 Total GHG emissions from fluid dairy purchases are inclusive of fluid dairy categorized in scope 3 category 1 and category 14,and include estimated LUC GHG emissions associated with these purchases.16 Total GHG emissions from green coffee purchases are inclusive

285、 of estimated LUC GHG emissions associated with these purchases included in scope 3 category 1.2024 Starbucks Corporation.2023 Global Impact Report 50environmental footprint data tablesWATER WITHDRAWALS(MEGALITERS)7FY19FY22FY23Total water withdrawal5,634,3375,113,174 5,132,983 Direct operations17,18

286、22,853 23,818 24,021 Percent water withdrawn from high-risk basins19Not calculated29%30%Indirect:licensed stores1717,52522,245 24,484 Percent water withdrawn from high-risk basins19Not calculated45%46%Indirect:packaging and agricultural commodities purchased20,215,593,958 5,067,111 5,084,478 Percent

287、 change in total water withdrawal from FY19 baseline-9%OPERATIONAL WASTE(THOUSAND METRIC TONS)7,22FY19FY22FY23Total weight of non-hazardous operational waste1,163 1,236 1,367Direct operations generated238459161,018Percent organic52%53%52%Percent diverted2428%29%31%Indirect:generated in licensed stor

288、es25318 320 349 Percent organic56%57%58%Percent diverted2420%21%22%Percent total non-hazardous operational waste,diverted2426%27%28%17 Water withdrawal from stores is calculated using both primary data and estimations;Where primary data are not available,water withdrawal is estimated by applying an

289、average water withdrawal factor derived from withdrawal at U.S.and Canada company-owned stores.18 Starbucks withdraws water strictly from local water utilities or similar relevant entities,and as such,all of our water withdrawals are categorized as sourced from third-party water.19 Refers to water w

290、ithdrawals from facilities located in regions of high or extremely-high baseline water stress as defined by WRI Aqueduct tool,which was used to conduct our global water risk assessment.20 Water withdrawal from packaging and agricultural commodities is estimated using country-level or regional water

291、scarcity data from the World Food Lifecycle Database(WFLDB).Reporting of this category aligns with our GHG inventory,scope 3,category 1.21 Water withdrawals for green coffee are based on direct water withdrawals and water consumption factors from WFLDB.22 We are not reporting on waste discarded by c

292、ustomers out of our stores and instead have expanded our reporting of packaging materials.23Reporting of this category aligns with the GHG inventory,scope 3,category 5.24 We measure waste diverted away from landfill or incineration as waste materials recycled,remarketed,composted,donated,or sold to

293、be processed into animal feed.25 Licensed store non-hazardous waste generation is estimated based on company-owned store information;This does not include construction and demolition waste or electronic waste;Reporting of this category aligns with the GHG inventory,scope 3,category 14.2024 Starbucks

294、 Corporation.2023 Global Impact Report 51environmental footprint data tablesPACKAGING MATERIALS(THOUSAND METRIC TONS)26FY19FY22FY23Total weight of packaging material 319330345Percent of packaging made from recycled or renewable materials25%29%28%Percent of materials recyclable,compostable or reusabl

295、e48%47%49%Direct:total weight of packaging materials purchased by Starbucks Corporation27208220226Indirect:total weight of packaging materials purchased by licensees for Starbucks retail operations28110109119Total weight of plastic packaging materials29125130137Total weight of virgin plastic packagi

296、ng materials118117122Percent change in virgin plastic packaging materials from FY19 baseline3%Percent of plastic packaging that is reusable,recyclable or compostable3030%22%27%Percent of post-consumer recycled content used in plastic packaging 3%4%4%Total weight of customer packaging31145167172Total

297、 weight of customer packaging-paper707778Total weight of customer packaging-plastic758992Total weight of customer packaging-other32011Percent of customer packaging that is reuseable,recyclable,or compostable10%12%14%Percent of customer packaging made from recycled or renewable materials19%23%24%Perc

298、ent change in virgin fossil fuel derived materials in customer packaging from FY19 baseline3311%26 Data represent packaging materials used in our direct operations and licensed stores and all other packaging materials purchased by Starbucks Corporation.This aligns with our GHG Inventory and Ellen Ma

299、cArthur Foundation Global Commitment reporting boundaries.Starbucks branded products sold outside of our stores is part of a licensed model of the Global Coffee Alliance with Nestl,while our global ready-to-drink businesses operate under collaborative relationships with PepsiCo and others.The Starbu

300、cks branded packaging used by Channel Development business partners are part of their commitments and reporting.27 Reporting of this category aligns with packaging materials reported in the GHG inventory under scope 3,category 1.28 Reporting of this category aligns with packaging materials reported

301、in the GHG inventory under scope 3,category 14.29 FY19 and FY22 inventories have been recalculated to align with methodology changes and data quality improvements made as part of the FY23 inventory;These results may differ from what has been previously submitted to Ellen MacArthur Foundation Global

302、Commitment and WWF ReSource Plastic and we anticipate restating these metrics in our 2023 reporting to these organizations.30 In assessing the recyclability of our portfolio,Starbucks has aligned with the New Plastics Economy 2022 Recycling Rate Survey results.31Customer packaging is packaging desig

303、ned to accompany a customer transaction.32 In reporting for this category,“other”material includes aluminum,steel,glass,textile,and wood.33 Starbucks defines virgin plastic packaging material as any plastic material that is neither biobased nor made with recycled content.G LO B A LI M PACT R E P O R

304、T2023 Global Impact Report 522024 Starbucks Corporation.S TA R B U C K SFISC AL 2 0 2 3human rights data tables2024 Starbucks Corporation.2023 Global Impact Report 53human rights data tablesZERO-TOLERANCE INDICATORFY23FY22#Nonconformities related to wage practices8989#Nonconformities related to trac

305、eability requirements4268#Nonconformities related to child labor5954#Nonconformities related to labor intermediaries413#Nonconformities related to transparency requirements21#Nonconformities related to banned pesticides5623#Nonconformities related to forced labor,abuse,or unethical recruitment pract

306、ices513#Nonconformities related to deforestation127Total#nonconformities269268%of FY22 nonconformities that have been remediated or closed by the end of the fiscal year88%30%*The FY22 remediation%has been restated to align with fiscal year dates.%of FY23 noncomformities that have been remediated or

307、closed by the end of the fiscal year34%CoffeeStarbucks ethical sourcing program for coffee,C.A.F.E.Practices,requires each supply chain to undergo reverification regularly.Today the program represents more than 450,000 farms around the world.A nonconformity as reported in this table is a breach of a

308、ny one of Starbucks zero tolerance indicators.Multiple nonconformities could be identified in a single location.The number of participating entities change year to year,which may impact the number of reported nonconformities on an annual basis.For each zero tolerance non-conformity brought to our at

309、tention through C.A.F.E.Practices,we require swift action by our suppliers and our on-the-ground,third-party partners to pursue corrective actions,including,where appropriate,providing remedy for the impacted individuals.Due to the seasonal nature of coffee production,some zero tolerance indicators

310、may only be closed during the harvest period when the majority of temporary workers are present and therefore fully closing these indicators may require waiting until the next coffee harvest.In the event a zero tolerance indicator cannot be resolved in a timely and comprehensive manner,a supply chai

311、n will be considered Non Compliant and not eligible for C.A.F.E.Practices approval until resolution is possible.2024 Starbucks Corporation.2023 Global Impact Report 54human rights data tablesZERO-TOLERANCE INDICATORFY23FY22#Nonconformities related to wage practices2021#Nonconformities related to tra

312、nsparency requirements66#Nonconformities related to access denial into facilities for audits and inspections21#Nonconformities related to health and safety,including direct and immediate endangerment00#Nonconformities related to environmental impact20#Nonconformities related to forced labor16#Noncon

313、formities related to child labor51#Nonconformities related to abuse and harassment00Total#nonconformities3635%of FY22 nonconformities that have been remediated or closed by the end of the fiscal year80%26%*The FY22 remediation%has been restated to align with fiscal year dates.%of FY23 noncomformitie

314、s that have been remediated or closed by the end of the fiscal year42%Manufactured Goods&ServicesOur ethical sourcing program includes our standards for manufactured goods and services,including beverages,food,merchandise,equipment,furniture and logistics providers.Our program includes on-site facto

315、ry assessments to identify potential or actual violations.Commitment to continuous improvement is the cornerstone of our program and we work with our suppliers to remediate identified violations.G LO B A L I M PACT R E P O RT2023 Global Impact Report 552024 Starbucks Corporation.S TA R B U C K SF I

316、SCAL 20 23environmental,social and governance priorities2024 Starbucks Corporation.2023 Global Impact Report 56environmental,social and governance prioritiesIn FY23,we engaged in a comprehensive third-party evaluation to identify and prioritize key environmental,social and governance topics most imp

317、ortant to the company and external stakeholder groups.This process aimed to guide Starbucks in focusing our strategy to advance our mission,promises and values.To do this,we conducted surveys and interviews across global stakeholder groups to understand the importance of environmental,social and gov

318、ernance topics for Starbucks.The assessment was conducted in addition to Starbucks Enterprise Risk Management(ERM)program.While stakeholders viewpoints on the relative importance of environmental,social and governance issues may be informed in part by risks for Starbucks to manage,the purpose of thi

319、s assessment is to identify priority topics on which Starbucks should focus.While Starbucks believes that the environmental,social and governance issues described in this Impact Report are important,we currently do not believe that such issues are material to our financial results and results of ope

320、rations,except to the extent referenced in our Annual Report on Form 10-K and subsequent 10-Q filings.This Impact Report also contains human capital measures or objectives that may be different from or are in addition to the human capital measures or objectives that Starbucks is required to disclose

321、 in its Annual Report on Form 10-K.For a discussion on human capital measures or objectives that Starbucks focuses on in managing its business,please see the“Human Capital Management”section in our most recent Annual Report on Form 10-K.Understanding and addressing these key issues are integral to m

322、eeting the expectations of our stakeholders and ensuring alignment between our business performance and environmental,social and governance impacts.While there is work being done across all topics,these results will help inform our program strategies and reporting priorities going forward.Our Priori

323、tiesClimate strategy and resilienceEnvironmentally-responsible sourcing practicesGreenhouse gas emissions and energy efficiencyPackagingWasteWater stewardshipCommunity support and engagementDiversity,equity and inclusionHuman rights within Starbucks operationsHuman rights within Starbucks supply cha

324、inNutrition and transparencyPartner attraction,development and culturePartners(OHS),community and customer safetyPartner relationsProduct quality and safetyCorporate governanceCybersecurity and data privacyEthics and complianceResearch,development and innovationTransparency and stakeholder communica

325、tion2024 Starbucks Corporation.2023 Global Impact Report 57environmental,social and governance prioritiesEnvironmental TopicsTERMDEFINITIONClimate strategy and resilienceForecasting and adapting to physical transition risks and opportunities posed by climate change(such as disruptions to supply chai

326、n,physical risk,price of carbon and natural resource availability)and to help ensure a sustainable future for coffee.Environmentally-responsible sourcing practicesEngaging with suppliers,including coffee farmers we source from,to manage planetary impacts within the supply chain,including:coffee,fair

327、ly produced materials(consider including specific topics-e.g.,cocoa,timber),reforestation,regenerative agriculture,waste reduction,and carbon footprint.Greenhouse gas emissions and energy efficiencyManaging energy efficiency throughout the value chain through processes and operations and utilizing r

328、enewable energy;managing,measuring and reducing greenhouse gas emissions across production,operations,facilities and supply chains.PackagingImproving the sustainability of packaging by transitioning to packaging that is reusable,recyclable,compostable,or contains recycled content.This also includes

329、partnering with suppliers and industry organizations to develop innovative solutions to reduce or eliminate single-use packaging and improve end-of-life treatment and adapt to local packaging and circularity regulations.WasteManaging the waste generated as a result of our operations,and use of produ

330、cts,maximizing the recycling and reuse of materials,and reducing food waste in our operations.Water stewardshipWater stewardship is a set of practices to be used by businesses,utilities,communities,and others that promotes and fosters the sustainable and equitable management of freshwater resources.

331、Water stewardship practices range from water use efficiency at an organizations own operations,to engagement with suppliers,to long-term multi-stakeholder river basin projects,and beyond(UN CEO Water Mandate).Social TopicsTERMDEFINITIONCommunity support and engagementFostering relationships and prom

332、oting social vitality in communities by investing in community-based initiatives such as corporate giving and community service.Managing relations and engaging with communities that are impacted economically,socially and/or environmentally by our operations in an effort to provide benefits to local

333、communities,including minority groups.Diversity,equity and inclusionAttract and retain a diverse workforce and create an inclusive workplace culture to foster a sense of value and belonging for all partners,including those who have been historically excluded or underrepresented(on the basis of race/ethnicity,gender&gender identify,LGBTQIA2+,Veteran status,disability status,socioeconomic background