1、MindYour Healthin TheWorkplace 2024 Mind health reportThe report generally uses the term mind health rather than mental health to emphasize the positive objective of the study:To help break down the stigma still associated with mental illness that can prevent people from sharing how they feel or see

2、king medical help.Why we prefer the termMind health?Mindhealth vs.Mental health2Mind Your Health in theWorkplaceForeword|1|2|3|4What are the key takeaways from this years Mind Health Study?Overall,the mind health state in our populations is a concern.For every three people who feel they are flourish

3、ing or getting by in life,there are two who are languishing or struggling.Indeed,the proportion of people who are struggling with their mind health has returned to 2021 levels,at the height of the Covid-19 pandemic.Younger people today seem disproportionately impacted by mind health issues than olde

4、r generations.Likewise,the gap between women and men continues to widen.Which factors are holding back global mind health?The study suggests that many people in need of mind health support are unaware of their need or unwilling to seek professional help due to stigma.Likewise,people at work dont rec

5、ognize mind health issues such as extreme tiredness,lack of sleep and anxiety as work related.This disconnect around the perception and reality of mind health presents an opportunity to raise awareness on a more broad approach to health,acceptance and assistance across society.How can we break the c

6、ycle of high demand and low service access,and high levels of societal stigma to more open communication on the individuals needs.What message does the study send to employers?The AXA Mind Health Study highlights a clear business case for caring for employees mind health.Truly,companies have a role

7、to play in supporting their employees to regain control over the future with an optimistic outlook.When peoples mind health improves,they flourish,and in turn,so do our businesses and economy.Work can certainly have a positive role in peoples lives.Lets continue working towards a better state of min

8、d health for everyone.3 questions to Patrick Cohen,CEO AXA Europe and Health“Younger people today seem disproportionately impacted by mind health issues than older generations”Patrick Cohen,CEO AXA Europe and Health3Mind Your Health in theWorkplaceForeword|1|2|3|432%39%the proportion of the populati

9、on experiencing mind health conditionsof 18-24-year-olds are experiencing severe or extremely severe forms of anxiety,stress or depression 1.Mind Health Issues are globally on the riseThe Mind Health Index has deteriorated over the last 12 months,with fewer people flourishing and more struggling,dem

10、onstrating the continued importance of prioritizing mind health in the world today.The study offers a wide number of insights into the current state of global mind health.Here are the headline conclusions from society and the workplace.Amongst the general population,young people are still the most i

11、mpacted.During the Covid-19 pandemic,much emphasis was placed on the deteriorating mind health of the population,particularly young people.Four years after the epidemic,the situation has not improved and continues to worsen.2.Young people are strugglingKeytake-aways54Mind Your Health in theWorkplace

12、Foreword|1|2|3|440%of the working population experienced at least one mind health issue due to their work environmentof people with current mind health conditions are managing their disorder themselves 4.Mind health:invisible at work?Many of the working population is experiencing mind health problem

13、s related to work and consequently signs of disengagement are pronounced.These problems affect all categories,regardless of gender,age or socio-professional status.3 470%are reporting acts of disengagement at workEmployee satisfaction with company wellbeing initiatives is fairly moderate.Workers exp

14、ect concrete measures to be put in place to support their mind health.5.Companies are unaware of the real consequences3.The seriousness of mind health problems is underestimated,to the detriment of professional care Many people today underestimate the current state of their mind health,claiming to b

15、e fine while at the same time reporting numerous symptoms.Self care is a key aspect of ones mind health,though when conditions are serious its important to reach for professional help.5Mind Your Health in theWorkplaceForeword|1|2|3|4Contents2 Mind health vs.mental health 3 3 Questions to Patrick Coh

16、en4 5 key take-aways7 The global evolution of mind health8 Mind health is growing in importance on a global scale9 Towards an epidemic of anxiety,stress and depression?10 Young people on high alert11 Care deficit:from missing the signs to self-managing problems 12 Work-related mind health concerns13

17、 Work has an impact on mind health,but problems are not attributed to it14 The paradoxical effect of remote and hybrid working on mind health15 Diagnosing a root cause of employee disengagement16 The rising toll of sick leave17 A conversation with Sandrine Coulange,Chief Operating Officer,AXA Global

18、 Health18 Time for action19 Opening the channels for mind health support at work20 Interview of Karima Silvent,AXA Chief Human Resources Officer21 How can companies better support their workers?22 Best practices from global companies23 Appendix24 The Mind Health Index(MHI)25 Study MethodologyAbout t

19、he AXA Mind Health StudyThis 4th edition of the annual AXA Mind Health Study charts the mental wellbeing of people worldwide.The results are shown in the Mind Health Index,which places the global population into one of four categories:flourishing getting by languishing struggling.The aim of the stud

20、y is to amplify the conversation around mind health and uncover opportunities for individuals,healthcare professionals and policymakers to take action for a better global mind health.See detailed methodology p.256Mind Your Health in theWorkplace1.The global evolution of mind health7Mind Your Health

21、in theWorkplaceForeword|1.The global evolution of mind health|2|3|4+3The percentage of people struggling worldwide has grown by 3 compared to 2023.Mind health is growing in importance on a global scaleFalling back to 2021 levels of mind health How has the AXA Mind Health Index shifted over the last

22、12 months?Results from the 2024 Mind Health Index show a rise in the number of people struggling up by 3 points to 15%overall.Fewer than a quarter of people in the world are now flourishing(down by 1%to 24%this year),while just a third are getting by(down to 33%from 35%).These figures have reversed

23、the uptick in mind health recorded last year.Living in anxious times As shown in the AXA Future Risks Report 2023,we highlighted the concept of polycrisis.People today face a range of macro issues such as rising inflation,the cost-of-living crisis,concerns over climate change and geopolitical tensio

24、ns.On an individual level,the 2024 Mind Health Index shows that financial worries and loneliness are the leading causes of concern.In all,61%of the population have experienced at least one personal difficulty over the last 12 months.MIND HEALTH INDEX:2023-2024 EVOLUTION*Countries where the share of

25、people flourishing is the highest*Countries where the share of people struggling is the highestTOP 3 FLOURISHING COUNTRIES*TOP 3 STRUGGLING COUNTRIES*22%1.Japan20%2.UK20%3.Ireland31%1.Switzerland31%2.USA30%3.China&MexicoFlourishingGetting byLanguishingStruggling20222023-1-2+3?24%33%28%15%0%25%50%8Mi

26、nd Your Health in theWorkplaceForeword|1.The global evolution of mind health|2|3|4Towards an epidemic of anxiety,stress and depression?The high number of people who now live with a mental illness is up by five points to 32%.Almost a quarter of all individuals(23%)are suspected of living with severe

27、or extremely severe depression,anxiety,or stress.Women(25%)and young people(39%)tend to be more affected than men or those over 34 years.The gender gap keeps wideningCompared with last year,fewer women are flourishing,while more are struggling.The number of women feeling severe stress,anxiety and de

28、pression has also risen.The AXA Mind Health Study has found that women typically suffer from lower levels of self-acceptance,which can expose them to mind health triggers such as body image and gender discrimination.An unfair division of chores in the household can also leave women with less time to

29、 manage their mind health through relaxation,healthy eating,exercise or social interaction.THE RECENT GROWTH OF MENTAL HEALTH CONDITIONSTOP 5 CURRENT MIND HEALTH CONDITIONS40%50%30%20%202120222023DepressionAnxiety,disorder,phobia or PTSDEating disorder(i.e.Anorexia/bulimia/binge eating disorder,etc.

30、)Obsessive compulsive disorderSubstance abuse disorder17%15%5%4%2%32%Currently sufferfrom mind healthconditionsShare of the global population experiencing one of the following mental health conditions9Mind Your Health in theWorkplaceForeword|1.The global evolution of mind health|2|3|4Young people on

31、 high alertThe mind health of young people is not improving The AXA Mind Health Study shows that the age gap is continuing to widen,led by the worsening emotional wellbeing of younger people.Now two years on from Covid-19,the situation has yet to improve,suggesting that mind health issues among youn

32、ger people were a growing cause for concern even without the disruption of a global pandemic.Within the Mind Health Index,the majority of under-25s are among the populations identified as doing the worst:39%are languishing(+4 points compared to 2022)and 19%are struggling(+1 point).Similarly,39%of th

33、e under-25s would be affected bysevere or extremely severe forms of depression,anxiety and/or stress.Typical barriers to care among young people include stigma,cost and concerns around confidentiality.In many cases,many lack understanding of mental health conditions and struggle to recognize their o

34、wn struggles or seek help.Younger people are especially concerned about technology addiction,social media,body image and future uncertainty.More young people need to access professional healthcare services Dr.Alex GeorgeUK Ambassador for Mental Health.Host of thestompcast podcastdralexgeorge“A 20-ye

35、ar-old today has lived their formative years not only in a global pandemic but also in a time of geopolitical instability,a cost of living crisis,job insecurity as well as growing concerns about climate change.If living through lockdowns werent difficult enough,there have also been huge changes in t

36、echnology,social media and cultural norms.Its little surprise that many 18-to-34-year-olds feel extremely anxious,stressed and alone.The message from the MHI is that more young people need to access professional healthcare services that can help protect their mental wellbeing at such an important pe

37、riod of their lives.”DEPRESSION,ANXIETY,STRESSShare of the population affected with anxiety,stress or depression severely or more extremely.23%Global population39%18-24 years old+16 pts50%10Mind Your Health in theWorkplaceForeword|1.The global evolution of mind health|2|3|4People often dont recogniz

38、e the severity of their situation The study reveals a trend around diagnosis,in that people tend to overestimate the quality of their mind health.Seven out of ten people who are suspected of experiencing depression,anxiety or stress at severe levels still perceive their mind health as good or averag

39、e.This disconnect between perception and reality points to an enduring lack of awareness around mind health issues.This leads to another problem:how can we access the care we need if we cant understand that something is wrong?Though self management is an important aspect of mind health,when the cond

40、itions become severe its important to seek help.Demand is growing,but fewer people are accessing healthcareThe results point towards a downwards cycle.While the number of people affected by a mind health condition is increasing,the proportion monitored by healthcare professionals is decreasing.Meanw

41、hile,more people are managing their own condition.Four out of ten people today are self-managing their mind health,according to the studys findings.A decision to seek help can have many factors associated,such as the individuals experience,how someone is feeling and what they themselves want.However

42、,people are less satisfied with the way their mental condition is managed than last year.60%of those who self-manage believe their mind health is unsatisfactorily supported.Opening up is a sign of strengthClaudio Gienal,chief transformation officer for AXA European Markets and Health,believes that t

43、he path to better mind health needs to start at an individual level.But if in need,seek professional help.Mind health is just as important as physical health,and taking care of your mental wellbeing should be a priority for everyone.Its important to remember that you are your most important project,

44、and investing time and effort into yourself will have a positive impact on your overall wellbeing and the people you care most about.However,mind health conditions manifest and affect individuals differently.Its important to acknowledge that there may be times when you cant do it alone.Seeking help

45、is not a sign of weakness,but rather a sign of strength and self-awareness.Just like you would seek medical attention for a physical ailment,its important to seek professional help for mind health concerns when needed.Care deficit:from missing the signs to self-managing problems MANAGEMENT SATISFACT

46、ION OF CURRENT MENTAL HEALTH CONDITIONS.and how well managed are they?13734313%34%43%7%3%Very poorly managed Poorly managed Could be better Very well managed Well managedMANAGEMENT OF CURRENT CONDITIONSHow do you manage your current mind health conditions.?14Other Its not managed3Self managedProfess

47、ional help with prescription medicationProfessional help without prescription medication40281547%consider their mental health condition are well managed(vs.56%in 2022)less than half of the population with a mental disorder are monitored by healthcare professionals50%43%2022202311Mind Your Health in

48、theWorkplaceForeword|1.The global evolution of mind health|2|3|42.Work-related mind health concerns12Mind Your Health in theWorkplaceForeword|1|2.Work-related mind health concerns|3|4The work place positively can contribute to mind health being the hub for innovation,camaraderie,mentorship and growt

49、h.Yet there are times when the workplace contributes to long hours,stress and anxiety,leading to a growing acknowledgment of the importance of mind health support for employees.The AXA Mind Health Study reveals a worrying paradox at play in businesses of all sizes across the world.Although the evide

50、nce points to work-related mind health issues,the working population feel that work is not the main cause of their difficulties.As a direct result of their work environment,three quarters of people experience one or more of the following:a great deal of tiredness and loss of energy trouble sleeping

51、stress and anxiety that are difficult to control loss of interest or pleasure in usual activities difficulty concentrating or making decisions a loss of self-confidence feelings of worthlessness appetite or eating disordersHowever,less than a quarter believe their mind health issues are work-related

52、,showing a stark disconnect from the realities of their situation.Companies therefore need to take a holistic view to treating employee wellbeing by considering factors in both their personal and professional lives.Work has an impact on mind health,but problems are not attributed to itAppetite or ea

53、ting disordersA great deal of tiredness and loss of energy?FIRE-ALT?Trouble sleepingStress and anxiety that are difficult to controlLoss of interest or pleasure in usual activitiesDifficulty concentrating or making decisionsA loss of self-confidenceFeelings of worthlessnessCONSEQUENCES OF THE WORK E

54、NVIRONMENTORIGINS OF THE MENTAL DIFFICULTIES .More related to personal reasons than professional reasons .More related to professional reasons than personal reasons.About the same.Neither48%of workers consider that work has an impact on their mind health33%23%25%19%5858%5850%47%46%46%43%41%33%0%100%

55、50%13Mind Your Health in theWorkplaceForeword|1|2.Work-related mind health concerns|3|4The Mind Health Index reveals a contradiction at play among people who work away from the office.On the one hand,half of hybrid and home workers say they are happy,while a majority are satisfied with their lives.H

56、owever,their responses indicate higher levels of severe stress,loss of confidence and feelings of worthlessness compared to office workers.For employers,the findings suggest that their remote workers appreciate the benefits of greater flexibility,yet they should not be overlooked in terms of mind he

57、alth support especially in regard to boosting self-confidence.The paradoxical effect of remote and hybrid working on mind health55%48%of hybrid workers report Im a very happy person these daysof remote workers experience higher levels of loss of confidence5814Mind Your Health in theWorkplaceForeword

58、|1|2.Work-related mind health concerns|3|4The Mind Health Index has substantiated the link between mind health and work engagement.Due to their emotional wellbeing in the workplace,a large majority of the working population are showing a tendency towards disengagement(69%)by becoming less involved(3

59、8%),doing more remote work so they do not have to come to the workplace(35%),taking a sick leave(33%)or sabbatical(30%).Proactively protecting the mind health of employees can help to retain existing talent:the survey shows that half of people consider quitting or changing jobs(52%)due to the impact

60、 of work on their mind health wellbeing.Companies should be especially attentive and responsive to the needs of 18-to-24-year-olds,as two thirds(67%)are planning to change or quit their jobs due to work-related mind health conditions.Diagnosing a root cause of employee disengagement IMPACT ON WORK E

61、NGAGEMENT323232“Mind health is a complex and multifaceted topic,and there is still much we have yet to understand.The AXA Research Fund has made it one of their priority topics,funding 15 research projects,including a dedicated Fellowship.By supporting a diverse range of disciplines,from biology to

62、sociology,we aim to empower public authorities,companies,and individuals to take informed and effective action at every level.”Julia dAstorg,Head of the AXA Research FundBe less involved in your work(fewer hours,fewer tasks,less responsibility)Taking a training course to change jobsDo more remote wo

63、rk so you dont have to come to your place of workTake sick leaveChange jobs where you work thanks to internal mobilityTake a sabbaticalLeaving your job5858585838%37%35%33%32%30%27%0%50%25%15Mind Your Health in theWorkplaceForeword|1|2.Work-related mind health concerns|3|4The number of working days l

64、ost to sick leave due to mind health issues has continued to rise,according to the AXA Mind Health Study.In 2023,sick leave levels were alarmingly high,while recourse to health professionals was again very low.Nearly a quarter of employees(23%)have taken sick leave over the last 12 months,citing the

65、ir mind health as the cause.This figure rises to more than a third(38%)among young workers.Despite this substantial proportion,just 40%of those who have suffered illness have reached out to healthcare professionals,suggesting a lack of awareness around the causes of their sickness or a sense of sham

66、e about discussing the symptoms.The study shone a light on the added stress and anxiety felt by managers,who consistently reported higher rates of work-related mental health difficulties.Managers often face intense pressure to meet targets and wider responsibilities that extend their working hours.T

67、hey are also expected to help team members cope with their own mind health,which can be a stressful experience in itself without the relevant training.Middle managers on the corporate ladder can be reluctant to take necessary breaks or share their difficulties with senior leadership until its too la

68、te.The rising toll of sick leave Managers are feeling the squeezeSICK LEAVE RELATED TO MIND HEALTH56%8%15%21%No,never Not this year Yes once Yes several timesSICK LEAVE RELATED TO MIND HEALTHSIGNIFICANT PROFILESAGEYESNO3215LEVEL OF SENIORITYIN MANAGEMENTintermediate24Elementary20High28260

69、151018-2425-3435-4445-5455+GENDERMaleFemale24%24%2432173823%of workers have been on sick leave due to mind health problems16Mind Your Health in theWorkplaceForeword|1|2.Work-related mind health concerns|3|4For the first time,the Index is focusing on work issues.Which results do you find most strikin

70、g?Sandrine Coulange:The survey show that not all the problems are attributed to work only but that a great many working people today suffer from a wide variety of work-related mind health problems.Once again,young people are particularly affected.What stands out is the extent to which these mind hea

71、lth issues have become a root cause of disengagement at work and eventually driving absenteeism.Has the issue of mind health at work gone unnoticed?Etienne Mercier:In the aftermath of the Covid-19 pandemic,the impact of enforced remote working and teleconferencing were seen as the main cause of the

72、profound change in employer-employee relationships.The so-called great resignation with its re-evaluation of life priorities was also attributed to the global lockdown.Theres certainly truth in that.But the report indicates that the pandemic isnt the only factor.Mind health has emerged as an invisib

73、le enemy that fuels disengagement at work.Moderate levels of employee satisfaction suggest that few companies appear to recognize the full extent and risk of the worsening mind health situation.Over a half of employees say that the level of available support will influence their decision to stay at

74、their company,something that their employers can ill-afford to ignore.Youre pointing out on an interesting paradox:mind health issues in the workplace are reaching high levels,however many people dont identify work as main cause of their difficulties.How do you explain that?EM:Overall,33%of working

75、people said their psychological problems were more likely to be of a personal origin,while 23%pointed to professional factors.That indicates a lack of awareness,especially as 41%of working people revealed they were experiencing from at least five mind health problems as a result of their situation a

76、t work.Its worth diving a bit deeper into the numbers to see whats going on.For a start,almost a quarter of respondents said their problems were both personal and professional.That means almost half of the working population consider that their mind health problems stem wholly or partly from their w

77、ork.That represents quite a significant proportion.Besides,we know that mind health problems of personal origin can have a strong impact in the professional sphere or be aggravated by the situation at work.In the end,we know that,there is no strict boundary separating the professional from the perso

78、nal.What is the main takeaway from the report for employers?SC:Whats clear is that working people are prone to misunderstanding the seriousness of their mind health problems and the survey shows just how important it is for employers to raise awareness to detect earlier signs for themselves or for t

79、heir colleagues,actually and encourage them to look for help before the problems become too serious.The mind health issues we measured in the working population are unfortunately widespread,and affect all categories,regardless of gender,age or socio-professional category.This means that the support

80、offered by employers must be taken with a quite diverse approach too.A conversation between Sandrine Coulange and Etienne MercierSandrine Coulange,AXA Global Health Chief Operating Officer,and Etienne Mercier,Director of Opinion and Health at Ipsos,share their views.“Mind health issues have become a

81、 root cause of disengagement at work.”Sandrine Coulange“The prevalence of mind health issues is high,and it is still insufficiently taken into account in many organizations.”Etienne Mercier17Mind Your Health in theWorkplaceForeword|1|2.Work-related mind health concerns|3|43.Timefor action18Mind Your

82、 Health in theWorkplaceForeword|1|2|3.Time for action|4At the moment,most employees dont feel properly supported.Over half of workers feel shy about approaching their managers for help.Among those who are struggling,just a third(34%)are confident to approach their managers.In total,over two thirds(6

83、8%)of workers prefer to trust their friends and family for mind health support if they need it.The study shows that while 60%of companies take mind health seriously and over a half(57%)offer assistance,satisfaction levels among employees are low,especially among those living with mind health conditi

84、ons and social isolation in the past 12 months.Employers therefore have a clear opportunity to stand out in their market by providing better and more effective support that is embraced by employees and allows them to actively engage.The company culture provides a cornerstone for improved mind health

85、 by offering a safe environment to reach out for professional help.The incentives are clear,given that very few people(just 12%)say that mind health benefits and initiatives arent important and wont influence their decision to stay with their current company.Opening the channels for mind health supp

86、ort at work PERCEPTION OF COMPANY CARE FOR MIND HEALTHDoes your company actively care for the mind health of its employees?IMPORTANCE OF COMPANY CARE FOR MIND HEALTH IN THEIR DECISION TO STAY IN THEIR CURRENT COMPANY/ORGANIZATIONDoes the level of company mind health care impact your decision to stay

87、 in your job?ASK FOR SUPPORT FROM MANAGER IF WORK HAD AN IMPACT ON THEIR MIND HEALTHWould you ask for support from your manager if work had an impact on your mind health?Yes No Yes Neutral No57%43%2510323342%58%Yes No12%56%32%19Mind Your Health in theWorkplaceForeword|1|2|3.Time for action|4What are

88、 the key findings to leverage when considering people strategy?This report confirms what we have seen post-Covid-19:dramatically elevated levels of distress,fear,worry,anxiety,and depression,especially amongst young people.However,another pandemic is not inevitable.Companies that are prepared will h

89、ave an outsized opportunity to make an impact.What are the benefits of destigmatizing mind health at work?Workplaces that promote mind health and support their people are more likely to reduce absenteeism,increase productivity and create team engagement.Companies have the responsibility to create wo

90、rkplaces where people support each other and care for each other during difficult times.How can employers make a difference?Introducing policies that provide paid leave for individuals dealing challenges or extending coverage to mental health therapies and counselling services,demonstrates a commitm

91、ent to the holistic wellbeing of employees.Its incumbent upon us to not merely react to current needs but to anticipate and prepare for future challenges that may impact employees lives.This implies continuous evaluation and adaptation of the support we are providing to our people to align with the

92、evolving needs and expectations of the workforce.“Companies that are prepared will have an outsized opportunity to make an impact.”Karima Silvent,AXA Chief Human Resources Officer20Mind Your Health in theWorkplaceForeword|1|2|3.Time for action|4Given the variety of mind health problems and difficult

93、ies encountered in the workplace,businesses should have a diverse range of solutions on their radar to meet everyones needs.Respondents to the study gave a range of services and initiatives they would like to see offered by their employers.Reaching employees at all stages of mind health is important

94、.Flourishing employees would most appreciate trainings and seminars,according to the survey,while those who are struggling are more likely to request consultation services to support their psychological needs.The findings show a close connection between mind and physical health,suggesting that emplo

95、yers should take a holistic approach to promoting health in the workplace.How can companies better support their workers?EMPLOYEE EXPECTATIONS FOR MIND HEALTH SUPPORT FROM COMPANYTo provide external consultation services or appoint an external specialist to support workplace mind health issuesTo pro

96、vide mind health-related workshops/seminars/webinars to improve mind health knowledge and practice585858To enable/extend the group medical policy by covering mind health medical careTraining/coaching on how to be a good people manager5842%36%36%34%21Mind Your Health in theWorkplaceForeword|1|2|3.Tim

97、e for action|4At DHL Group,our overall strategy encapsulates the understanding that mental and physical health are interconnected.We take into account the various social determinants that can significantly impact the wellbeing of our employees.On a global level,we have established a framework,that i

98、ncludes mind health issues,which empowers the local business operations to implement programs based on the unique needs of their workforce.Our focus on mental health predates the challenges brought on by the Covid-19 pandemic.However,the global health crisis helped to heighten the importance of such

99、 programs,prompting increased activity in local business operations.At DHL Group we look to optimize the health impact of our programs.We emphasize how these programs are communicated,promoted to individuals,and most importantly,evaluated at the local level.This approach is part of our continuous im

100、provement cycle,ensuring that our programs are not only effective but also responsive to the evolving needs of our diverse workforce.In late 2021,ICAS was awarded the opportunity to provide services to a US conglomerate across 53 countries.In total,mind health and wellbeing support is now provided i

101、n 25 languages to over 53,000 employees and their families.We have run 98 training and awareness sessions,with close to 10,000 attendees.We understand that a core facet of delivering effective mind health support is being reactive and flexible in unforeseen circumstances.Within a matter of days,ICAS

102、 launched support for those affected by the conflict in Ukraine in 2022,and the conflict in the Middle East in 2023,including business continuity,remote counselling and regular check-ins to ensure adequate access to mental wellbeing services.As part of our ongoing relationship,we have implemented a

103、number of best practice services to protect mental wellbeing such as promotional materials across an annual calendar,clinical training,manager support,data-driven strategy and planning,and the creation of dedicated local and regional EAP(employee assistance program)champions.CEO Andrew Davies explai

104、ns how ICAS World,a Lyra Health company,is implementing mental health services for a major US multinational.Dana Citron,Director for Global Health and Wellbeing at the delivery leader DHL outlines the importance of local empowerment to ensure employees receive the mental health services they need.Te

105、stimonies from AXA customers“Mental and physical health are interconnected.”“Being reactive and flexible in unforeseen circumstances.”22Mind Your Health in theWorkplaceForeword|1|2|3.Time for action|44.Appendix23Mind Your Health in theWorkplaceForeword|1|2|3|4.AppendixINDEX COMPOSITIONThe Mind Healt

106、h Index(MHI)The Mind Health Index(MHI)is a proactive tool for assessing and promoting mental wellbeing.As an integral part of the AXA Study of Mind Health and Wellbeing,it provides a way of gauging peoples current mental state.How the Index is builtThe index is based on 50 questions related to thirt

107、een separate factors affecting mind health.These factors appear in the outer circle of the MHI wheel(see above)and fall into three categories:Moderators:These are generally areas where people have little control the quality of their local healthcare system,for example,or current and past mental heal

108、th conditions.Positive actions:These are actions that people can take to improve their mental wellbeing developing the skills needed to promote self-acceptance and self-efficacy,for example.Outcomes:These are the results of positive actions plus moderators they may be positive(life satisfaction,happ

109、iness)or negative(anxiety,stress,depression).In the chart to the left,segments marked in red indicate where overall mind health has declined since our 2022 study,light blue where results are unchanged and aqua where mind health has improved over the past year.From struggling to flourishing The index

110、 then places people in one of four categories from struggling mentally on one end to flourishing at the top.Struggling:The absence of wellbeing in most areas is likely to result in struggling and difficulty.Struggling is associated with emotional distress and psychosocial impairment.Languishing:Lang

111、uishing represents the absence of positive wellbeing.If you are languishing you are not functioning at full capacity,you may feel unmotivated and struggle to focus.Those who are languishing are at an increased risk of developing mental illness.Getting by:Getting by describes those who may have some

112、areas of good wellbeing but not enough to reach the state of flourishing.Those getting by may experience a dampened sense of wellbeing compared to those who are flourishing.Flourishing:Flourishing represents the pinnacle of good mind health.Classified by a Mind Health Index score greater than 75%.Fl

113、ourishing individuals do well across a range of mental wellbeing determinants and outcomes.24Mind Your Health in theWorkplaceForeword|1|2|3|4.AppendixStudy MethodologyAXA Mind Health survey is carried out jointly with Ipsos France.Online interviews have been conducted between 15 November and 11 Dece

114、mber 2023,in 16 countries.Quota method was applied to gender,age,occupation and region.Furthermore,the data is weighted so that each countrys sample composition best reflects the demographic profile of the adult population(18-75yo)according to the most recent census data.Ipsos|AXA Mind Health Survey 202316countries18-75years old16,000interviews25Mind Your Health in theWorkplaceForeword|1|2|3|4.Appendix