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1、#CiscoLive#CiscoLiveBernie Clairmont-Product Solution Architect BernieClairmontDavid Smith-VP Core Network Engineering Manager at U.S.BankBRKOPS-1301Foundations and Use Cases to make your life better by providing critical network and service visibilityThousandEyes 101 2023 Cisco and/or its affiliate

2、s.All rights reserved.Cisco Public#CiscoLiveEnter your personal notes hereCisco Webex App Questions?Use Cisco Webex App to chat with the speaker after the sessionFind this session in the Cisco Live Mobile AppClick“Join the Discussion”Install the Webex App or go directly to the Webex spaceEnter messa

3、ges/questions in the Webex spaceHowWebex spaces will be moderated by the speaker until June 9,2023.12343https:/ 2023 Cisco and/or its affiliates.All rights reserved.Cisco PublicBRKOPS-13013 2023 Cisco and/or its affiliates.All rights reserved.Cisco Public#CiscoLiveBernie ClairmontProduct Solutions A

4、rchitectEmail:LinkedIn:https:/ a Product Solutions Architect at ThousandEyes,a Cisco Company,helping to innovate and revolutionize network,cloud and digital service reliability.Ive been evangelizing network and performance management for over 25 years,starting out as a system administrator,and then

5、moving into network engineering and network,server and storage management for telecommunications and cable providers.I love helping customers innovate the way they manage their network infrastructure.BRKOPS-13014David Smith,U.S.BankVP Core Network Engineering ManagerEmail:LinkedIn:https:/ highly div

6、erse network must be flexible enough to handle processing a$5 debit card purchase to safeguarding a$100 million wire transfer,while giving customers,and all end users a consistent,predictable experience.David Smith,VP of Core Network Engineering,oversees designing,implementing and maintaining the ne

7、twork for U.S.Bank the United States fifth-largest bank.Agenda 2023 Cisco and/or its affiliates.All rights reserved.Cisco PublicThousandEyes OverviewUse Cases/DemonstrationThousandEyes at US BankConclusionBRKOPS-13015ThousandEyes Overview 2023 Cisco and/or its affiliates.All rights reserved.Cisco Pu

8、blic#CiscoLiveVisibility and control is shrinkingThe ChallengeNetwork Internet CloudSaaS+APIAnywhereOfficeApp StackDatacenterExternal dependencies are exponentially growingBRKOPS-13017 2023 Cisco and/or its affiliates.All rights reserved.Cisco Public#CiscoLiveColocationData CenterSaaSSaaSSaaSSaaSSaa

9、SMassive blind spotserode ability to manageThe ChallengeSo many layers,domains,and providersTraditional tools dont work for what you dont own“Is it the user environment?”“Is it the Edge?”“Is it the Internet?”“Is it the application?”“Is it the cloud?”“Is it the DNS?”BRKOPS-13018 2023 Cisco and/or its

10、 affiliates.All rights reserved.Cisco Public#CiscoLiveSoaring complexity curveis wideningvisibility gapThe ChallengeCompetitive pressures driving technology adoptionAdoption outpacing capabilities to manage new environmentsInternet-centric networksSD-WAN&global backbonesSaaS&API dependenciesCloud-na

11、tive appsSASEMobile&EdgeHybrid workComplexityPace of adoptionBRKOPS-13019 2023 Cisco and/or its affiliates.All rights reserved.Cisco Public#CiscoLiveConnections are ComplexBranch OfficeEmployeeBYODCorp devicesIOTCameras and sensorsIoTVDIPeople,places,and thingsEdgeBYODData CenterIOTCorenetworkMobile

12、 networksCore networkPeeringAccessnetworksWireless networkWireless gatewayDNSCloud and SaaSCloud providersDatacenterinfrastructureCloud connectivityDirect connectISP transit providersSaaS onrampBRKOPS-130110See,understand,and improve digital experiences everywhere 2023 Cisco and/or its affiliates.Al

13、l rights reserved.Cisco Public#CiscoLiveCollectivelypoweredInternetweather mapOur SolutionBRKOPS-130112 2023 Cisco and/or its affiliates.All rights reserved.Cisco Public#CiscoLiveCorrelate performance acrossevery layerOur Solution839354686Time CorrelatedBRKOPS-130113 2023 Cisco and/or its affiliates

14、.All rights reserved.Cisco Public#CiscoLiveVisualize services end-to-end across every domainOur SolutionBRKOPS-130114 2023 Cisco and/or its affiliates.All rights reserved.Cisco Public#CiscoLiveUnderstand global workforce experienceOur SolutionBRKOPS-130115 2023 Cisco and/or its affiliates.All rights

15、 reserved.Cisco Public#CiscoLiveOur SolutionVISIBILITYINTELLIGENCEWORKFLOWSThousandEyes Internet and Cloud Intelligence1000s Global Vantage PointsUnique X-layer Telemetry Global Collective InsightCloudEnterpriseEndpointCloudSaaSAppsAPIsXaaSEnd userDNSApplicationBillions of daily measurementsEnrichme

16、nt and algorithmic analysisCollectiveinsightBRKOPS-130116 2023 Cisco and/or its affiliates.All rights reserved.Cisco Public#CiscoLiveOur SolutionVISIBILITYINTELLIGENCEWORKFLOWSThousandEyes Internet and Cloud IntelligenceGain global insight into Internet and SaaS App OutagesSurface fault domain,root

17、cause,and attribution to responsible partySee digital experience in context with deep correlations across layersDrill down to quality of experience of individual users and groups in your workforceBRKOPS-130117 2023 Cisco and/or its affiliates.All rights reserved.Cisco Public#CiscoLiveOur SolutionVIS

18、IBILITYINTELLIGENCEWORKFLOWSEnterprise WAN OpsProactively manage and improve SD-WAN and cloud connectivity to assure app performance for users across sitesNetOps(Service delivery)Tune BGP and peering and monitor for anomalies,hijacks and sub-optimal routingSREs/App ownersTroubleshoot and optimize Ap

19、p,APIs and delivery servicesIT HelpdeskRapidly prioritize,resolve and direct issues to the right team to ensure workforce productivityCustomer SupportBuild trust with timely,data-driven communication REST API OTEL and Native Integrations Custom webhooks Cloud templates Infra as Code tools Sharelinks

20、 for easy sharing across teams External TeamsReceive detailed,actionable information to quickly resolve issuesThousandEyes Internet and Cloud IntelligenceBRKOPS-130118Use Cases and Demonstration 2023 Cisco and/or its affiliates.All rights reserved.Cisco Public#CiscoLiveOur Use CasesEmpowering every

21、digital experienceDeliver stellar digital experiences to usersKeep workers connected and enjoying seamless app performance Optimize and sustain the flow of your digital supply chainBRKOPS-130120EnterpriseYour InfrastructureWorkforceYour PeopleYour AppsCustomer 2023 Cisco and/or its affiliates.All ri

22、ghts reserved.Cisco Public#CiscoLiveOur Use CasesSeamless with CiscoHybrid WorkFull Stack Observability(FSO)Secure Access Service Edge(SASE)ThousandEyes OTelintegration into AppDynamicsTest Recommendations and Application Service HealthThousandEyes Webex Vantage Points and some RoomOS devicesAutomat

23、ic monitoring Webex sessions ThousandEyes insights in Webex Control HubThousandEyes embedded in Cisco SD-WAN platforms+Catalyst 9000,Nexus 9000,Meraki MX67+Simple,scalable agent admin through device management platformsEnterprise NetworkingBRKOPS-130121EnterpriseYour InfrastructureWorkforceYour Peop

24、leYour AppsCustomer 2023 Cisco and/or its affiliates.All rights reserved.Cisco Public#CiscoLiveBRKOPS-130122Internet Insights and App OutagesCurated View of Global Internet Health 2023 Cisco and/or its affiliates.All rights reserved.Cisco Public#CiscoLiveGeneral SaaS and Provider Network/App HealthQ

25、uickly See OutagesASNAppCountryDomainError TypeBRKOPS-130123 2023 Cisco and/or its affiliates.All rights reserved.Cisco Public#CiscoLiveNetwork Outage Use Case(AWS East-1)BRKOPS-130124Cloud Provider Network Visibility 2023 Cisco and/or its affiliates.All rights reserved.Cisco Public#CiscoLiveGeneral

26、 SD-WAN MonitoringOverlay healthOverlay fabricLossLatencyUnderlay transportLossLatencyAvailable bandwidth(overlay and underlay)BRKOPS-130125Health Dashboard Example 2023 Cisco and/or its affiliates.All rights reserved.Cisco Public#CiscoLiveSD-WAN Overlay/Underlay VisualizationsBRKOPS-130126Full mesh

27、 underlay and overlay network visibilityLocal datacenters to national datacentersUnderlayUnderlayOverlayOverlay 2023 Cisco and/or its affiliates.All rights reserved.Cisco Public#CiscoLiveVisualizing a Third-Party ISP OutageBRKOPS-130127Network topology and performanceBGP,cloud,SaaS,ISP,DDoS,DNS,CDN

28、2023 Cisco and/or its affiliates.All rights reserved.Cisco Public#CiscoLiveVisualizing from an End Users PerspectiveBRKOPS-130128End User Network and Automated Session Testing 2023 Cisco and/or its affiliates.All rights reserved.Cisco Public#CiscoLiveVisualizing from an End Users PerspectiveBRKOPS-1

29、30129User Connecting to the Wrong VPNThousandEyes at US Bank 2023 Cisco and/or its affiliates.All rights reserved.Cisco Public#CiscoLiveU.S.Bank Who are we?U.S.Bank is the fifth largest banking institution in the United States31BRKOPS-1301Our retail branch network spans the United StatesWorldwide di

30、gital footprintElavon is a subsidiary of U.S.Bank and is the fourth-largest merchant acquirer in Europe,processing payments for many of the best-known businesses on the continent.2023 Cisco and/or its affiliates.All rights reserved.Cisco Public#CiscoLiveU.S.Bank By the NumbersNearly 77,000 employees

31、 in 13 countriesMore than 2,000 branches in 26 statesMore than 80%of transactions and 65%of loan sales now onlineNo.150 on the Fortune 500More than$24 billion in annual revenue and$587 billion in assets as of 2022Founded under national bank charter No.24in 186332BRKOPS-1301 2023 Cisco and/or its aff

32、iliates.All rights reserved.Cisco Public#CiscoLiveU.S.Bank IT Infrastructure Fun Facts33BRKOPS-1301ComputeServers7,016Virtual Servers27,423MainframeMIPs88,606DASD90 TBStorageNAS Storage37 PBNAS Backup40 PBSAN Storage22 PBNetworkRouters3068Switches7392Firewalls2774Access Points8778 2023 Cisco and/or

33、its affiliates.All rights reserved.Cisco Public#CiscoLiveThousandEyes at U.S.BankThousandEyes U.S.Bank Total Tests=4,849Tests w/alerts=4,311Enterprise Agents=79Endpoint Agents=533Monthly Logins:Peak=3,752Units consumed=130,985,822/mo.avg.34BRKOPS-1301Use Cases:Internet InsightsOn-line BankingSynthet

34、ic TransactionsElavon Payment ServicesWAN MonitoringEmployee ExperienceO365Mortgage LendersVirtual Desktops(VDI)Conclusion 2023 Cisco and/or its affiliates.All rights reserved.Cisco Public#CiscoLiveWhy ThousandEyes?Broad Data CollectionDeliver ubiquitous visibilityProactive IntelligenceIdentify and

35、isolate issues quicklyOperational WorkflowsIntegrate with a connected ecosystemEvent detection,correlation,and causal analysis for intelligent troubleshootingE2E visibility,synthetic,and cloud network visibility across every vantage point that mattersUnlock intelligence and data across ecosystems vi

36、a open standardsMobile/HomeWireless/Access/RoutingInternetDatacenter/Service ProviderCloud/AppCisco ThousandEyes assuring every element of modern digital experienceSee,understand and improve digital experience everywhereBRKOPS-130136 2023 Cisco and/or its affiliates.All rights reserved.Cisco Public#

37、CiscoLiveFill out your session surveys!Attendees who fill out a minimum of four session surveys and the overall event survey will get Cisco Live-branded socks(while supplies last)!These points help you get on the leaderboard and increase your chances of winning daily and grand prizesAttendees will a

38、lso earn 100 points in the Cisco Live Challenge for every survey completed.BRKOPS-130137 2023 Cisco and/or its affiliates.All rights reserved.Cisco Public#CiscoLiveOptimizing IT Operations with ThousandEyes and OpenTelemetryMike HicksPrincipal Solution Analyst,Cisco Systems,Inc.Wednesday,June 7|10:3

39、0am Wednesday,June 7|10:30am-11:30am PT11:30am PTLower Level,Tradewinds DEFLower Level,Tradewinds DEFBRKOPS-130138Product and Strategy Overview:Keep up with ThousandEyes Innovations Shimei CridligTechnical Consulting Engineer,Cisco Systems,Inc.Monday,June 5|1:30pm Monday,June 5|1:30pm-2:00pm 2:00pm

40、World of Solutions World of Solutions-Cisco Theater 3Cisco Theater 3Customer Success Story:How WWE Uses Cisco ThousandEyes To Remove Network Unknowns Before and During Live Broadcasts Ralph Riley-Director,Broadcast IT Systems,WWE Joe Vaccaro VP,Product,Cisco ThousandEyesThursday,June 8|11:00am Thurs

41、day,June 8|11:00am-12:00pm 12:00pm Level 2,Reef ABLevel 2,Reef ABRedefining Network Assurance for Modern,Digital ExperiencesMohit Lad,SVP/GM Network Assurance,Cisco|Co-founder ThousandEyes,Cisco Colby Rozell,Product Owner,Enterprise Monitoring&Alerting,ChevronJoe Vaccaro,VP,Product,Cisco ThousandEye

42、sMatt Landry,VP,Product Management,Networking&Security,Cisco Wednesday,June 7|11:45am Wednesday,June 7|11:45am-12:30pm12:30pmInnovation Theater Innovation Theater-Level 2,Mandalay Bay IJLevel 2,Mandalay Bay IJThousandEyes Cisco Live Sessions 2023 Cisco and/or its affiliates.All rights reserved.Cisco

43、 Public#CiscoLiveGet more infoInternet outages and research.Available 24x7BRKOPS-130139Subscribe to Subscribe to our blogour blogThousandEyes ResearchDont miss out on all Dont miss out on all of our Cisco Live sessionsof our Cisco Live sessionsThousandEyes Internet IntelligenceYou may also be intere

44、sted in 2023 Cisco and/or its affiliates.All rights reserved.Cisco PublicContinue your educationVisit the Cisco Showcase for related demosBook your one-on-oneMeet the Engineer meetingAttend the interactive education with DevNet,Capture the Flag,and Walk-in LabsVisit the On-Demand Library for more se

45、ssions at www.CiscoL you#CiscoLive#CiscoLive 2023 Cisco and/or its affiliates.All rights reserved.Cisco Public#CiscoLive43Gamify your Cisco Live experience!Get points Get points for attending this session!for attending this session!Open the Cisco Events App.Click on Cisco Live Challenge in the side menu.Click on View Your Badges at the top.Click the+at the bottom of the screen and scan the QR code:How:123443 2023 Cisco and/or its affiliates.All rights reserved.Cisco PublicBRKOPS-1301