1、2024IMDSmart City IndexIn partnership with2IMD Smart City Index 2024“I have never felt salvation in nature.I love cities above all.”Michelangelo“The mark of a great city isnt how it treats its special places everybody does that right but how it treats its ordinary ones.”Aaron M.Renn (The Urban State

2、 of Mind:Meditations on the City)3IMD Smart City Index 2024IMD Smart City Index 2024IntroductionA stable and mature dataset4IMD Smart City Index 2024Following the methodological changes made last year,the IMD Smart City Index(SCI)has now reached what can be considered as its stable configuration its

3、 cruising altitude.Analysts and users of the SCI can now use reliable time series(across five years)to make meaningful comparisons between the performance of specific cities across time.As we have often underlined before and as is always true with any kind of complex composite index one should be ca

4、reful not to read too much into year-to-year comparisons.We are proud that the SCI has now reached the stage at which comparisons can be made on a moving average basis,which is much more meaningful from a number of perspectives,as will be illustrated below.We are delighted to continue working in par

5、tnership with WeGO.In 2023,it allowed us to further our thinking about the composition,architecture,and methodology of the index.It also provided opportunities to heighten the indexs visibility and bring it closer to the concerns and strategies of city leaders around the world,a central part of this

6、 being the Seoul Smart City Prize meeting of September 2023.IMD Smart City Index 2024Introduction:a stable and mature datasetThis years ranking is characterized by a high degree of stability.The indexs coverage remains practically the same(142 cities are included,as opposed to 141 in the previous ed

7、ition),and its list of leading cities(the top 20)remains very much the same as last year.The cities that continue to perform highly(i.e.that edge up the rankings or barely shift1)are also very much the same as last years.The SCI methodology has also entered its age of maturity,and as such the data u

8、sed in 2024 is very much the same as that used in 2023.2 The SCI was designed as a tool for action.Since it is based on peoples perceptions(captured via surveys),it is critical that the answers are calibrated to the specific context of the cities assessed.Until the 2021 edition of the report,we reli

9、ed on country-level HDI data(provided by the UNDP,or United Nations Development Programme).In 2022,we explored the possibility of using city-level HDI data,which provides a more granular,and therefore realistic,vision of the socio-economic environment of specific cities.In 2023,we built back the SCI

10、 time series based on this updated methodology to allow for meaningful time comparisons.The 2024 edition is the first ever in which moving averages typically calculated over three consecutive editions of the SCI report can be analyzed.Against this background of stability and maturity of the SCI,seve

11、ral important messages emerge from this years data,as well as from the enhanced capabilities the index offers to compare them across time:1The global landscape of smart cities continues to change,but such changes are more spectacular among middle-ranking cities than among the top performers.2The exp

12、erience of SCI champions(now enriched by the new analytical possibilities offered by a mature SCI3)continues to be a possible source of inspiration for all cities across the world.3Globally,as the world continues to change rapidly in the face of increased uncertainties,cities are places where new so

13、lutions and ways to be future-ready are emerging.In such a world,digital inequalities take on a new meaning.Welcome to the 2024 edition of the IMD Smart City Index.1 Given the new possibility offered by SCI to use moving averages,this continuous level of high performance has been redefined on the ba

14、sis of average ranking on three-year periods(2019-2021,2020-2023,and 2021-2024),as explained later in this section.2 For a complete description of the SCI methodology,please see the relevant section of the reports website.3 In particular,the way we can now look at the dynamic performance of such cha

15、mpions through three-year moving averages.5IMD Smart City Index 2024IMD Smart City Index 2024Introduction:a stable and mature datasetOne of the signs that the Smart City Index has reached maturity can be found in its ability to call on significant time series,spanning the 2019-2024 period.This new s

16、ituation also allows observers and analysts to take a step back from year-to-year comparisons,which can be both perilous and misleading.Regarding 2024 data,the top 20 cities remain largely those seen in 2023.1Zurich 11Stockholm 2Oslo 12Dubai 3Canberra 13Beijing 4Geneva 14Hamburg 5Singapore 15Prague

17、6Copenhagen 16Taipei City 7Lausanne 17Seoul 8London 18Amsterdam 9Helsinki 19Shanghai 10Abu Dhabi 20Hong Kong The global landscape of smart cities continues to change but at a slower pace than in recent years.At the top,it is becoming even more of an Asia-Europe game.1Apart from the rather spectacula

18、r progression of Taipei City(which enters the top 20 for the first time),most other SCI leaders remain largely where they were in 2023.However,the absence of any North American city in the top 20 is conspicuous.Using three-year moving averages(paring a citys average ranking for the period 2021-24 to

19、 that of the period 2020-23),a significant number of US cities have been losing ground.This is the case in particular for Washington DC,Denver,and Los Angeles(-12,-12,and-11 respectively),but also for San Francisco(-9),New York City(-7),and Chicago(-4).Canadian cities seem to follow the same movemen

20、t,with Ottawa moving down three positions and Montreal nine.A more detailed look into the data shows that several key areas of concern have grown in most Northern American cities,especially infrastructure and safety.On the contrary,overall quality of life has played a positive role in an increasing

21、number of European cities.6IMD Smart City Index 2024IMD Smart City Index 2024Introduction:a stable and mature datasetUsing a definition of SCI champions as those cities that(since the creation of the SCI in 2019)have never dropped in terms of average rankings established for three years(moving avera

22、ge),twelve cities stand out.Within that group of 12,we can further distinguish two sub-groups,namely(1)that of the super-champions(currently members of the SCI top 20),and(2)that of the fast-moving contenders(currently ranked between 20 and 35).Based on the period covered by all previous editions of

23、 the SCI Report,super-champions(ranked in the top 20)include six cities:Zurich,Oslo,Singapore,Abu Dhabi,Beijing,and Seoul.On the same basis,the group of fast-moving contenders(ranked between 20 and 40)is also composed of six cities:Sydney,Hong Kong,Shanghai,Tallinn4,Riyadh and Melbourne.What do thes

24、e champions have in common?With very few exceptions,cities in the top 20 are geographically located in areas where social and economic environments are relatively predictable,even against the overall climate of global uncertainties.They are also cities in which visible initiatives have been taken to

25、 facilitate the lives of citizens(e.g.,by developing public transportation networks or eco-compatible mobilities),and to improve the overall quality of life associated with their respective names.Relative to specific local conditions,culture,and history,such initiatives have focused on developing gr

26、een spaces and broadening opportunities for cultural events and social bonding,for example.In the majority of these leading cities,such efforts have been combined with innovative strategies to attract and retain talent,foster investment in a selective fashion(e.g.pro-sustainability),and tackle longs

27、tanding issues regarding geographical inequalities and inclusion.SCI super-champions continue to show the way by maintaining high performance levels.A few fast-moving contenders are on their heels.24 Tallinn started to be included in the index in 2020.The first data point hence reflects only a two-e

28、ditions moving average.SCI champions:the contendersAverage 19-20-21Average 20-21-23SCI champions:the super championsAverage 19-20-21Average 20-21-23Average 21-23-24Average 21-23-247IMD Smart City Index 2024IMD Smart City Index 2024Introduction:a stable and mature datasetLike most other economic agen

29、ts,cities have to design and adopt strategies that will resist the test of a future plagued with growing uncertainties.As was underlined in previous editions of the Smart City Index Report as well as in the accompanying book Cities in Times of Global Emergencies(2022)it is vital that such strategies

30、 should increase the resilience of cities,without compromising their fundamental goals,aspirations,and principles.Health-related concerns remain high,while climate-related ones grow even larger.This combination is now compounded by the emergence of renewed international tensions,both economic and ge

31、opolitical.What can cities do in such a context?In other words,how can they remain future-ready if they cannot link their efforts to any credible scenario?The examples set by SCI champions suggest a few possible innovative paths in this respect.Three major principles seem to emerge as effective ways

32、 to keep cities at the forefront of future readiness.They can be summarized as follows:Faced with growing uncertainties,cities are on new paths toward future readiness.Addressing digital divides is a priority.31Identify and consolidate existing comparative advantages:geographical situation,natural e

33、nvironment,and particular strengths based on history and culture.Incidentally,such advantages and strengths can just as likely be linked to those of the country where a particular city happens to be,or on the contrary have a different branding strategy vis-vis that country.2Single out the particular

34、 strengths existing locally that match key emerging trends likely to shape the future.The existence of a high-quality education system(possibly with the presence of one or several first-tier universities or business schools)would be one key example,as assets allowing a city to be labeled as globally

35、 connected(airports,road/rail networks,for example).3Align(or re-align)resources to fit local strategies to emerging trends(sustainability,inclusion,digital).A special note on the digital transformation of cities.It is clear that whatever the level of surrounding uncertainties the future of cities w

36、ill be increasingly digital.The rapid spread of artificial intelligence across municipal services(traffic,surveillance,energy consumption,for instance)has raised both new hopes and new concerns.Trust and governance will be key ingredients in making cities both future-ready and human-centric.In other

37、 words,to make tomorrows cities green,digital,and human-centric we will need to give more attention to talent strategies,education,and openness(for instance,for trade,investment,and exchanges of experiences).In that context,combining inclusion and digitalization will remain a challenge for all kinds

38、 of cities.It will be even more visible in those that claim to be(or become)smart cities:not leaving anyone behind(though design,infrastructure,education,and policies will remain a motto for those who want to be or remain at the top of SCI rankings.Giving special attention to vulnerable groups(aging

39、 people,people with disabilities,marginalized groups,but also small enterprises and startups)will require strategic approaches,and possibly a redefinition of digital divides.8IMD Smart City Index 2024Continuing to improve the SCIAs underlined earlier,and contrary to last year,this edition of the Sma

40、rt City Index does not include any significant change in the indexs methodology or coverage.Reaching an age of maturity however should be no reason for complacency,and we continue to strive to uncover new data that may increase the value of SCI.In parallel,we also try to improve the readability and

41、usability of the index by developing new visual tools to help decision-makers and analysts make sense of the complex sets of data involved.This year,SCI users will find new displays and tools on the indexs website,thanks to new ways of presenting the data therefore enhancing its operational value.We

42、 would also like to encourage our readers to use and disseminate the infographics that have been produced for this edition of the SCI report.We hope that you enjoy reading and using this report and we look forward to your feedback.IMD Smart City Index 2024Introduction:a stable and mature dataset9IMD

43、 Smart City Index 2024IMD Smart City Index 2024Table of ContentsIntroduction03Table of Contents09The IMD World Competitiveness Center11City Performance Overview12In 2024 City Ranking Order and 2023 Comparison 13In Alphabetical Order by City and 2023 Comparison17In Alphabetical Order by Country with

44、HDI Context and 2019-2024 Rankings21A Users Guide27Methodology30City Profiles32Abu Dhabi33Abuja34Accra35Al-Khobar36Algiers37Amman38Amsterdam39Ankara40Athens41Auckland42Bangkok43Barcelona44Beijing45Beirut46Belfast47Bengaluru48Berlin49Bilbao50Birmingham51Bogota52Bologna53Bordeaux54Boston55Brasilia56Br

45、atislava57Brisbane58Brussels59Bucharest60Budapest61Buenos Aires62Busan63Cairo64Canberra65Cape Town66Cardiff67Chengdu68Chicago69Chongqing70Copenhagen71Delhi72Denver73Doha74Dubai75Dublin76Dusseldorf77Geneva78Glasgow79Gothenburg80Guangzhou81Guatemala City82Hamburg83Hangzhou84Hanoi85Hanover86Helsinki87H

46、o Chi Minh City88Hong Kong89Hyderabad90Islamabad91Istanbul92Jakarta93Jeddah94Kiel95Krakow96Kuala Lumpur97Lagos98Lausanne99Leeds100Lille101Lima102Lisbon103Ljubljana104London105Los Angeles106Luxembourg107Lyon108Madrid109Makassar110Manchester11110IMD Smart City Index 2024IMD Smart City Index 2024Table

47、of ContentsManila112Marseille113Mecca114Medan115Medellin116Medina117Melbourne118Mexico City119Milan120Montreal121Mumbai122Munich123Muscat124Nairobi125Nanjing126New York127Newcastle128Nicosia129Osaka130Oslo131Ottawa132Paris133Philadelphia134Phoenix135Prague136Rabat137Reykjavik138Riga139Rio de Janeiro

48、140Riyadh141Rome142Rotterdam143San Francisco144San Jos145Sanaa146Santiago147Sao Paulo148Seattle149Seoul150Shanghai151Shenzhen152Singapore153Sofia154Stockholm155Sydney156Taipei City157Tallinn158Tel Aviv159The Hague160Tianjin161Tokyo162Toronto163Tunis164Vancouver165Vienna166Vilnius167Warsaw168Washingt

49、on D.C.169Wellington170Zagreb171Zaragoza172Zhuhai173Zurich17411IMD Smart City Index 2024IMD Smart City Index 2024The IMD World Competitiveness CenterThe IMD World Competitiveness Center Team:Professor Arturo Bris Director Christos CabolisChief Economist&Head of OperationsBruno LanvinPresident,Smart

50、City ObservatoryWilliam MilnerAssociate DirectorOdete MadureiraWCC CoordinatorJos CaballeroSenior EconomistMaryam Zargari Research AssociateChinar SharmaProjects AnalystFabian GrimmResearch SpecialistAlice Tozer Content ManagerFor over thirty years,the IMD World Competitiveness Center has pioneered

51、research on how countries and companies compete to lay the foundations for sustainable value creation.The competitiveness of nations is probably one of the most significant developments in modern management and IMD is committed to leading thefield.12IMD Smart City Index 2024IMD Smart City Index 2024

52、City Performance Overview:A Series of Tables Showcasing the Results13IMD Smart City Index 2024IMD Smart City Index 2024:ResultsIn 2024 City Ranking Order and 2023 ComparisonCitySmart City Rank 2024Smart City Rating 2024Structure 2024Technology 2024Smart City Rank 2023ChangeZurich1AAAAAAAA1Oslo2AAAAA

53、2Canberra3AAAAAA3Geneva4AAAAAAAA9+5Singapore5AAA7+2Copenhagen6AAAAA4-2Lausanne7AAAAA5-2London8ABBBAA6-2Helsinki9AAAAA8-1Abu Dhabi10BBBBBB13+3Stockholm11AAA10-1Dubai12BBBBBB17+5Beijing13BBBBBB12-1Hamburg14BBBBBBBBB11-3Prague15AAA14-1Taipei City16ABBBA29+13Seoul17AABBBAAA16-1Amsterdam18ABBBA15-3Shangh

54、ai19BBBBBB25+6Hong Kong20ABBBAAA19-1Munich21AAA20-1Sydney22ABBBA18-4Vienna23AAAAA28+5Tallinn24BBBBBBBBB32+8Riyadh25BBB30+5Reykjavik26BBBABBB26Luxembourg27BBBABB45+18Wellington28BBBABBB23-5Bilbao29BBBBBBBB27-2Brisbane30AAA24-6Auckland31BBBBBBA22-9Ljubljana32BBBBBBA47+15Melbourne33ABBBA31-2New York34B

55、BBBBB21-13Madrid35BBBBBBB37+2Boston36BBBBBBA34-2Berlin37BBBBBBBBB33-4Warsaw38BBBBBBBBB44+6Gothenburg39ABBBA36-3Brussels40BBBBBA35-5Rotterdam41ABBBA41The Hague42ABBBA43+1Vancouver43BBBBBBBBB42-1Dusseldorf44BBBBBB38-6CitySmart City Rank 2024Smart City Rating 2024Structure 2024Technology 2024Smart City

56、 Rank 2023Change14IMD Smart City Index 2024Busan45BBBBBBB49+4Ottawa46BBBABBB40-6Vilnius47BBBBBBBBB65+18Doha48BBBB59+11Paris49BBBBBA46-3Washington D.C.50BBBBBB39-11Toronto51BBBBBBA48-3Mecca52BBB52Hanover53BBBBBB57+4Tianjin54BBBBBB67+13Jeddah55BBB56+1Bratislava56BBBBBA62+6Zaragoza57CCCBCC54-3Zhuhai58C

57、CCCCCCCC60+2Riga59BBBBBB83+24Shenzhen60CCCCCCCCC66+6Lyon61BBBBBBB64+3Nanjing62CCCCCCCCC58-4Seattle63BBBBB55-8Hangzhou64CCCCCCCCC70+6Guangzhou65CCCCCCCCC71+6Denver66BBBBBBBBB53-13Chicago67BBBBBB61-6Los Angeles68BBBBBB50-18Dublin69BBBBBBB63-6Bordeaux70CCCCCCCC78+8Manchester71BBBBBB73+2Leeds72CCCCCCC76

58、+4Kuala Lumpur73BBCCC89+16Medina74CCCBCCC85+11San Francisco75BBBBB68-7Krakow76CCCCCCCC79+3Newcastle77CCBCC77Bologna78BBBBB51-27Kiel79BBBBBCCC81+2Montreal80BBBBB69-11Barcelona81BBBBBB75-6Chongqing82CCCCCCCCC86+4Birmingham83BBBBBB74-9Bangkok84CCCCCCB88+4Lille85CCCCCCCC84-1Tokyo86BBBBBB72-14Glasgow87BB

59、BB80-7Muscat88BBCCC96+8CitySmart City Rank 2024Smart City Rating 2024Structure 2024Technology 2024Smart City Rank 2023ChangeCitySmart City Rank 2024Smart City Rating 2024Structure 2024Technology 2024Smart City Rank 2023ChangeIMD Smart City Index 2024:ResultsIn 2024 City Ranking Order and 2023 Compar

60、ison15IMD Smart City Index 2024Budapest89BBBB87-2Philadelphia90BBB92+2Milan91BBB82-9Cardiff92CCCCCCC94+2Chengdu93CCCCCCCCC97+4Tel Aviv94BBB91-3Osaka95BBBCCC98+3Ankara96CCCCCCCCC90-6Hanoi97CCCCCCCCC100+3Phoenix98CCCCCC93-5Al-Khobar99CCCCCCCCNEWBucharest100BBB104+4Belfast101CCCCCC95-6Zagreb102BBB106+4

61、Jakarta103CCCCCCC102-1Marseille104CCCCCC101-3Ho Chi Minh City105CCCCCCC103-2Delhi106CCCCCC105-1Mumbai107CCCCCCC109+2Lisbon108CCCCC99-9Bengaluru109CCCCCCCCC110+1Istanbul110CCCCC107-3Hyderabad111CCCCCC116+5Medan112CCCCCC112Sofia113CCCCC111-2Cairo114CCCC108-6Makassar115CCCCCC114-1Islamabad116CCCCCC120+

62、4Santiago117CCC119+2Nicosia118CCCC117-1Medellin119CCC118-1Athens120CCC113-7Manila121CCC115-6Mexico City122CDC121-1Buenos Aires123CCC124+1Algiers124CCC123-1San Jos125CCCC127+2Rabat126CCC126Bogota127DDD129+2Amman128DDC135+7Cape Town129DDD125-4Brasilia130CCC128-2CitySmart City Rank 2024Smart City Ratin

63、g 2024Structure 2024Technology 2024Smart City Rank 2023ChangeCitySmart City Rank 2024Smart City Rating 2024Structure 2024Technology 2024Smart City Rank 2023ChangeIMD Smart City Index 2024:ResultsIn 2024 City Ranking Order and 2023 Comparison16IMD Smart City Index 2024Nairobi131CCC131Sao Paulo132DDC1

64、30-2Rome133CCCCCCCCC122-11Lima134CCC134Abuja135DCD133-2Lagos136DDD132-4Tunis137DDD137Accra138DDD138Rio de Janeiro139DDD136-3Beirut140DDD139-1Sanaa141DDD140-1Guatemala City142DDD141-1CitySmart City Rank 2024Smart City Rating 2024Structure 2024Technology 2024Smart City Rank 2023ChangeIMD Smart City In

65、dex 2024:ResultsIn 2024 City Ranking Order and 2023 Comparison17IMD Smart City Index 2024IMD Smart City Index 2024:ResultsIn Alphabetical Order by City and 2023 ComparisonCitySmart City Rank 2024Smart City Rating 2024Structure 2024Technology 2024Smart City Rank 2023ChangeAbu Dhabi10BBBBBB13+3Abuja13

66、5DCD133-2Accra138DDD138Algiers124CCC123-1Al-Khobar99CCCCCCCCNEWNEWAmman128DDC135+7Amsterdam18ABBBA15-3Ankara96CCCCCCCCC90-6Athens120CCC113-7Auckland31BBBBBBA22-9Bangkok84CCCCCCB88+4Barcelona81BBBBBB75-6Beijing13BBBBBB12-1Beirut140DDD139-1Belfast101CCCCCC95-6Bengaluru109CCCCCCCCC110+1Berlin37BBBBBBBB

67、B33-4Bilbao29BBBBBBBB27-2Birmingham83BBBBBB74-9Bogota127DDD129+2Bologna78BBBBB51-27Bordeaux70CCCCCCCC78+8Boston36BBBBBBA34-2Brasilia130CCC128-2Bratislava56BBBBBA62+6Brisbane30AAA24-6Brussels40BBBBBA35-5Bucharest100BBB104+4Budapest89BBBB87-2Buenos Aires123CCC124+1Busan45BBBBBBB49+4Cairo114CCCC108-6Ca

68、nberra3AAAAAA3Cape Town129DDD125-4Cardiff92CCCCCCC94+2Chengdu93CCCCCCCCC97+4Chicago67BBBBBB61-6Chongqing82CCCCCCCCC86+4Copenhagen6AAAAA4-2Delhi106CCCCCC105-1Denver66BBBBBBBBB53-13Doha48BBBB59+11Dubai12BBBBBB17+5Dublin69BBBBBBB63-6CitySmart City Rank 2024Smart City Rating 2024Structure 2024Technology

69、 2024Smart City Rank 2023Change18IMD Smart City Index 2024Dusseldorf44BBBBBB38-6Geneva4AAAAAAAA9+5Glasgow87BBBB80-7Gothenburg39ABBBA36-3Guangzhou65CCCCCCCCC71+6Guatemala City142DDD141-1Hamburg14BBBBBBBBB11-3Hangzhou64CCCCCCCCC70+6Hanoi97CCCCCCCCC100+3Hanover53BBBBBB57+4Helsinki9AAAAA8-1Ho Chi Minh C

70、ity105CCCCCCC103-2Hong Kong20ABBBAAA19-1Hyderabad111CCCCCC116+5Islamabad116CCCCCC120+4Istanbul110CCCCC107-3Jakarta103CCCCCCC102-1Jeddah55BBB56+1Kiel79BBBBBCCC81+2Krakow76CCCCCCCC79+3Kuala Lumpur73BBCCC89+16Lagos136DDD132-4Lausanne7AAAAA5-2Leeds72CCCCCCC76+4Lille85CCCCCCCC84-1Lima134CCC134Lisbon108CC

71、CCC99-9Ljubljana32BBBBBBA47+15London8ABBBAA6-2Los Angeles68BBBBBB50-18Luxembourg27BBBABB45+18Lyon61BBBBBBB64+3Madrid35BBBBBBB37+2Makassar115CCCCCC114-1Manchester71BBBBBB73+2Manila121CCC115-6Marseille104CCCCCC101-3Mecca52BBB52Medan112CCCCCC112Medellin119CCC118-1Medina74CCCBCCC85+11Melbourne33ABBBA31-

72、2Mexico City122CDC121-1Milan91BBB82-9CitySmart City Rank 2024Smart City Rating 2024Structure 2024Technology 2024Smart City Rank 2023ChangeCitySmart City Rank 2024Smart City Rating 2024Structure 2024Technology 2024Smart City Rank 2023ChangeIMD Smart City Index 2024:ResultsIn Alphabetical Order by Cit

73、y and 2023 Comparison19IMD Smart City Index 2024Montreal80BBBBB69-11Mumbai107CCCCCCC109+2Munich21AAA20-1Muscat88BBCCC96+8Nairobi131CCC131Nanjing62CCCCCCCCC58-4New York34BBBBBB21-13Newcastle77CCBCC77Nicosia118CCCC117-1Osaka95BBBCCC98+3Oslo2AAAAA2Ottawa46BBBABBB40-6Paris49BBBBBA46-3Philadelphia90BBB92

74、+2Phoenix98CCCCCC93-5Prague15AAA14-1Rabat126CCC126Reykjavik26BBBABBB26Riga59BBBBBB83+24Rio de Janeiro139DDD136-3Riyadh25BBB30+5Rome133CCCCCCCCC122-11Rotterdam41ABBBA41San Francisco75BBBBB68-7San Jos125CCCC127+2Sanaa141DDD140-1Santiago117CCC119+2Sao Paulo132DDC130-2Seattle63BBBBB55-8Seoul17AABBBAAA16

75、-1Shanghai19BBBBBB25+6Shenzhen60CCCCCCCCC66+6Singapore5AAA7+2Sofia113CCCCC111-2Stockholm11AAA10-1Sydney22ABBBA18-4Taipei City16ABBBA29+13Tallinn24BBBBBBBBB32+8Tel Aviv94BBB91-3The Hague42ABBBA43+1Tianjin54BBBBBB67+13Tokyo86BBBBBB72-14Toronto51BBBBBBA48-3Tunis137DDD137CitySmart City Rank 2024Smart Ci

76、ty Rating 2024Structure 2024Technology 2024Smart City Rank 2023ChangeCitySmart City Rank 2024Smart City Rating 2024Structure 2024Technology 2024Smart City Rank 2023ChangeIMD Smart City Index 2024:ResultsIn Alphabetical Order by City and 2023 Comparison20IMD Smart City Index 2024Vancouver43BBBBBBBBB4

77、2-1Vienna23AAAAA28+5Vilnius47BBBBBBBBB65+18Warsaw38BBBBBBBBB44+6Washington D.C.50BBBBBB39-11Wellington28BBBABBB23-5Zagreb102BBB106+4Zaragoza57CCCBCC54-3Zhuhai58CCCCCCCCC60+2Zurich1AAAAAAAA1CitySmart City Rank 2024Smart City Rating 2024Structure 2024Technology 2024Smart City Rank 2023ChangeIMD Smart

78、City Index 2024:ResultsIn Alphabetical Order by City and 2023 Comparison21IMD Smart City Index 2024CountryCountry HDICityHDI city 2024 Smart City RankingAVERAGE19-20-21AVERAGE20-21-23AVERAGE21-23-24Algeria0.745Algiers0.Argentina0.849Buenos Aires0.844Australia0.946Brisbane0.94

79、430363031Australia0.946Canberra0.9803-33Australia0.946Melbourne0.94833353333Australia0.946Sydney0.95222282623Austria0.926Vienna0.94223172224Belgium0.942Brussels0.95340373240Brazil0.76Brasilia0.Brazil0.76Rio de Janeiro0.7831Brazil0.76Sao Paulo0.7806Bulgaria0.799Sofi

80、a0.856Canada0.935Montreal0.92380525968Canada0.935Ottawa0.94346-4043Canada0.935Toronto0.94351354243Canada0.935Vancouver0.94443293738Chile0.86Santiago0.886China0.788Beijing0.90713231714China0.788Chengdu0.74093788691China0.788Chongqing0.77482697581China0.788Guangzhou0.79965666767C

81、hina0.788Hangzhou0.80164636466China0.788Nanjing0.81062605859China0.788Shanghai0.88019373325IMD Smart City Index 2024:ResultsIn Alphabetical Order by Country with HDI Context and 2019-2024 Rankings(2023 Methodology Applied)22IMD Smart City Index 2024CountryCountry HDICityHDI city 2024 Smart City Rank

82、ingAVERAGE19-20-21AVERAGE20-21-23AVERAGE21-23-24China0.788Shenzhen0.79960626462China0.788Tianjin0.84454485457China0.788Zhuhai0.79958545657Colombia0.758Bogota0.7973Colombia0.758Medellin0.757Costa Rica0.806San Jos0.8261Croatia0.878Zagreb0.Cyprus0.907Nicosi

83、a0.Czech Rep.0.895Prague0.960157913Denmark0.952Copenhagen0.9676445Egypt0.728Cairo0.7799Estonia0.899Tallinn0.93224323227Finland0.942Helsinki0.9609779France0.91Bordeaux0.90070687372France0.91Lille0.88085828384France0.91Lyon0.91461596262France0.91Marseille0.899104879299France0.9

84、1Paris0.94949454748Germany0.95Berlin0.95937202530Germany0.95Dusseldorf0.93944273436Germany0.95Hamburg0.972147811Germany0.95Hanover0.93053495454Germany0.95Kiel0.92179727777Germany0.95Munich0.95021161719IMD Smart City Index 2024:ResultsIn Alphabetical Order by Country with HDI Context and 2019-2024 Ra

85、nkings23IMD Smart City Index 2024CountryCountry HDICityHDI city 2024 Smart City RankingAVERAGE19-20-21AVERAGE20-21-23AVERAGE21-23-24Ghana0.602Accra0.Greece0.893Athens0.9094Guatemala0.629Guatemala City0.Hong Kong0.956Hong Kong0.95020352924Hungary0.851Budapest0.922

86、89687685Iceland0.959Reykjavik0.95926-2626India0.644Bengaluru0.667India0.644Delhi0.7301068695102India0.644Hyderabad0.647India0.644Mumbai0.6881078998104Indonesia0.713Jakarta0.759103849299Indonesia0.713Makassar0.699Indonesia0.713Medan0.707Ireland0.95Dublin0.9

87、5069314559Israel0.915Tel Aviv0.91994546881Italy0.906Bologna0.92478465059Italy0.906Milan0.91591647481Italy0.906Rome0.9122Japan0.92Osaka0.92895819194Japan0.92Tokyo0.95186627175Jordan0.736Amman0.Kenya0.601Nairobi0.6366Korea,South0.929Busan0.93645404247Korea,South0.929

88、Seoul0.95217201817IMD Smart City Index 2024:ResultsIn Alphabetical Order by Country with HDI Context and 2019-2024 Rankings24IMD Smart City Index 2024CountryCountry HDICityHDI city 2024 Smart City RankingAVERAGE19-20-21AVERAGE20-21-23AVERAGE21-23-24Latvia0.879Riga0.92959-8371Lebanon0.723Beirut0.6771

89、40-139140Lithuania0.879Vilnius0.91347-6556Luxembourg0.927Luxembourg0.93027-4536Malaysia0.807Kuala Lumpur0.85873708081Mexico0.781Mexico City0.8118Morocco0.698Rabat0.7020Netherlands0.946Amsterdam0.96218121315Netherlands0.946Rotterdam0.94141394042Netherlands0.946The Hague0.9414236

90、3940New Zealand0.939Auckland0.95131121823New Zealand0.939Wellington0.95828-2326Nigeria0.548Abuja0.6467Nigeria0.548Lagos0.6828Norway0.966Oslo0.9802222Oman0.819Muscat0.81688-9692Pakistan0.54Islamabad0.Peru0.762Lima0.Philippines0.71Manila0.760P

91、oland0.881Krakow0.88876647577Poland0.881Warsaw0.92638344441Portugal0.874Lisbon0.900108738596Qatar0.875Doha0.85548-5954Romania0.827Bucharest0.926100748997IMD Smart City Index 2024:ResultsIn Alphabetical Order by Country with HDI Context and 2019-2024 Rankings25IMD Smart City Index 2024CountryCountry

92、HDICityHDI city 2024 Smart City RankingAVERAGE19-20-21AVERAGE20-21-23AVERAGE21-23-24Saudi Arabia0.875Al-Khobar0.86299-Saudi Arabia0.875Jeddah0.87155-5656Saudi Arabia0.875Mecca0.87152-5252Saudi Arabia0.875Medina0.87174798279Saudi Arabia0.875Riyadh0.90025463831Singapore0.949Singapore0.9395876Slovakia0

93、.855Bratislava0.94456334353Slovenia0.926Ljubljana0.95332-4740South Africa0.717Cape Town0.750Spain0.911Barcelona0.91681616875Spain0.911Bilbao0.93229222526Spain0.911Madrid0.94035313536Spain0.911Zaragoza0.91257545354Sweden0.952Gothenburg0.94439414240Sweden0.952Stockholm0.97211101011Switzerla

94、nd0.967Geneva0.9664786Switzerland0.967Lausanne0.9667455Switzerland0.967Zurich0.9891111Taiwan0.926Taipei City0.93016242623Thailand0.803Bangkok0.83984808486Tunisia0.732Tunis0.Turkey0.855Ankara0.85496748087Turkey0.855Istanbul0.8671108898102United Arab Emirates0.937Abu Dhabi0.91110141312IMD

95、 Smart City Index 2024:ResultsIn Alphabetical Order by Country with HDI Context and 2019-2024 Rankings26IMD Smart City Index 2024CountryCountry HDICityHDI city 2024 Smart City RankingAVERAGE19-20-21AVERAGE20-21-23AVERAGE21-23-24United Arab Emirates0.937Dubai0.91112151714United Kingdom0.94Belfast0.89

96、6101-9598United Kingdom0.94Birmingham0.91383687277United Kingdom0.94Glasgow0.92187657377United Kingdom0.94Leeds0.90872647071United Kingdom0.94London0.9738566United Kingdom0.94Manchester0.91571586367United Kingdom0.94Newcastle0.90177626772United Kingdom0.94Cardiff0.89892-9493USA0.927Boston0.949362027

97、31USA0.927Chicago0.92967565761USA0.927Denver0.94266313951USA0.927Los Angeles0.93168373949USA0.927New York0.93834221725USA0.927Philadelphia0.92390788589USA0.927Phoenix0.90898758189USA0.927San Francisco0.93175445766USA0.927Seattle0.94063374552USA0.927Washington D.C.0.94050222638Vietnam0.726Hanoi0.7449

98、7839095Vietnam0.726Ho Chi Minh City0.70Yemen0.424Sanaa0.IMD Smart City Index 2024:ResultsIn Alphabetical Order by Country with HDI Context and 2019-2024 Rankings27IMD Smart City Index 2024IMD Smart City Index 2024A Users Guide28IMD Smart City Index 2024PRIORITY AREASBACKGROUN

99、D INFORMATIONCityPopulation HDIATTITUDESMap tiles by Stamen Design CC BY 3.0 Map Data OpenStreetMapCountryUnited Arab EmiratesHDILife expectancy at birthExpected years of schoolingMean years of schoolingGNI per capita(PPP$)Health&SafetyHealth&SafetyBasic sanitation meets the needs of the poorest are

100、asOnline reporting of city maintenance problems provides a speedy solutionRecycling services are satisfactoryA website or App allows residents to easily give away unwanted itemsPublic safety is not a problemFree public wifi has improved access to city servicesAir pollution is not a problemCCTV camer

101、as has made residents feel saferMedical services provision is satisfactoryA website or App allows residents to effectively monitor air pollutionFinding housing with rent equal to 30%or less of a monthly salary is not a problemArranging medical appointments online has improved accessMobilityMobilityT

102、raffic congestion is not a problemCar-sharing Apps have reduced congestionPublic transport is satisfactoryApps that direct you to an available parking space have reduced journey time Bicycle hiring has reduced congestionOnline scheduling and ticket sales has made public transport easier to useThe ci

103、ty provides information on traffic congestion through mobile phonesActivitiesActivitiesGreen spaces are satisfactoryOnline purchasing of tickets to shows and museums has made it easier to attendCultural activities(shows,bars,and museums)are satisfactoryOpportunities(Work&School)Opportunities(Work&Sc

104、hool)Employment finding services are readily availableOnline access to job listings has made it easier to find workMost children have access to a good schoolIT skills are taught well in schoolsLifelong learning opportunities are provided by local institutionsOnline services provided by the city has

105、made it easier to start a new businessBusinesses are creating new jobsThe current internet speed and reliability meet connectivity needsMinorities feel welcomeGovernanceGovernanceInformation on local government decisions are easily accessibleOnline public access to city finances has reduced corrupti

106、onCorruption of city officials is not an issue of concernOnline voting has increased participationResidents contribute to decision making of local governmentAn online platform where residents can propose ideas has improved city lifeResidents provide feedback on local government projectsProcessing Id

107、entification Documents online has reduced waiting times(UN World Urbanization Prospects)1,480,0000.911(Global Data Lab)From a list of 15 indicators,survey respondents were asked to select 5 that they perceived as the most urgent for their city.The higher the percentage of responses per area,the grea

108、ter the priority for the city.88.780.180.186.4STRUCTURESTECHNOLOGIES80.975.866.351.287.486.860.586.752.968.771.5All ratings rangefrom AAA to D10386.9GROUPBBTECHNOLOGIESBBFACTOR RATINGSBBSTRUCTURES83.861.8202078.7+0.006+0.5+0.0+0.065.965.485.349.684.7Abu Dhabi74.01 yr change12.767,35312.874,104202120

109、220.93779.217.217.2201913 in 2023Out of 142Out of 14177.572.484.468.578.012.70.93078.917.212.80.93181.987.669,550SMART CITY RANKINGBB in 202384.171.963.770.874.977.773.976.6SMART CITY RATING+4,55372,1310.93379.716.872.3%50.8%47.4%33.8%30.2%27.4%25.9%25.8%25.6%23.4%22.7%18.4%17.1%16.5%10.0%0%20%40%60

110、%80%100%affordable housingunemploymentfulfilling employmentroad congestionhealth servicesair pollutionschool educationGreen spacespublic transportbasic amenities(water,waste)recyclingsecuritycitizen engagementsocial mobility/inclusivenesscorruption/transparency70.0%92.8%92.7%67.6%0%20%40%60%80%100%0

111、204060800100%of respondents who agree or strongly agree with the statementScore%of respondents who chose the Priority AreaScoreGROUP MEANCITYLEGEND:MINGROUP MAXCITYMEANLEGEND:You are willing to concede personal data in order to improve traffic congestionYou are comfortable with face recog

112、nition technologies to lower crimeYou feel the availability of online information has increased your trust in authoritiesThe proportion of your day-to-day payment transactions that are non-cash(%of transactions)PRIORITY AREASBACKGROUND INFORMATIONCityPopulation HDIATTITUDESMap tiles by Stamen Design

113、 CC BY 3.0 Map Data OpenStreetMapCountryUnited Arab EmiratesHDILife expectancy at birthExpected years of schoolingMean years of schoolingGNI per capita(PPP$)Health&SafetyHealth&SafetyBasic sanitation meets the needs of the poorest areasOnline reporting of city maintenance problems provides a speedy

114、solutionRecycling services are satisfactoryA website or App allows residents to easily give away unwanted itemsPublic safety is not a problemFree public wifi has improved access to city servicesAir pollution is not a problemCCTV cameras has made residents feel saferMedical services provision is sati

115、sfactoryA website or App allows residents to effectively monitor air pollutionFinding housing with rent equal to 30%or less of a monthly salary is not a problemArranging medical appointments online has improved accessMobilityMobilityTraffic congestion is not a problemCar-sharing Apps have reduced co

116、ngestionPublic transport is satisfactoryApps that direct you to an available parking space have reduced journey time Bicycle hiring has reduced congestionOnline scheduling and ticket sales has made public transport easier to useThe city provides information on traffic congestion through mobile phone

117、sActivitiesActivitiesGreen spaces are satisfactoryOnline purchasing of tickets to shows and museums has made it easier to attendCultural activities(shows,bars,and museums)are satisfactoryOpportunities(Work&School)Opportunities(Work&School)Employment finding services are readily availableOnline acces

118、s to job listings has made it easier to find workMost children have access to a good schoolIT skills are taught well in schoolsLifelong learning opportunities are provided by local institutionsOnline services provided by the city has made it easier to start a new businessBusinesses are creating new

119、jobsThe current internet speed and reliability meet connectivity needsMinorities feel welcomeGovernanceGovernanceInformation on local government decisions are easily accessibleOnline public access to city finances has reduced corruptionCorruption of city officials is not an issue of concernOnline vo

120、ting has increased participationResidents contribute to decision making of local governmentAn online platform where residents can propose ideas has improved city lifeResidents provide feedback on local government projectsProcessing Identification Documents online has reduced waiting times(UN World U

121、rbanization Prospects)1,480,0000.911(Global Data Lab)From a list of 15 indicators,survey respondents were asked to select 5 that they perceived as the most urgent for their city.The higher the percentage of responses per area,the greater the priority for the city.88.780.180.186.4STRUCTURESTECHNOLOGI

122、ES80.975.866.351.287.486.860.586.752.968.771.5All ratings rangefrom AAA to D10386.9GROUPBBTECHNOLOGIESBBFACTOR RATINGSBBSTRUCTURES83.861.8202078.7+0.006+0.5+0.0+0.065.965.485.349.684.7Abu Dhabi74.01 yr change12.767,35312.874,0.93779.217.217.2201913 in 2023Out of 142Out of 14177.572.484.46

123、8.578.012.70.93078.917.212.80.93181.987.669,550SMART CITY RANKINGBB in 202384.171.963.770.874.977.773.976.6SMART CITY RATING+4,55372,1310.93379.716.872.3%50.8%47.4%33.8%30.2%27.4%25.9%25.8%25.6%23.4%22.7%18.4%17.1%16.5%10.0%0%20%40%60%80%100%affordable housingunemploymentfulfilling employmentroad co

124、ngestionhealth servicesair pollutionschool educationGreen spacespublic transportbasic amenities(water,waste)recyclingsecuritycitizen engagementsocial mobility/inclusivenesscorruption/transparency70.0%92.8%92.7%67.6%0%20%40%60%80%100%0204060800100%of respondents who agree or strongly agree

125、 with the statementScore%of respondents who chose the Priority AreaScoreGROUP MEANCITYLEGEND:MINGROUP MAXCITYMEANLEGEND:You are willing to concede personal data in order to improve traffic congestionYou are comfortable with face recognition technologies to lower crimeYou feel the availability of onl

126、ine information has increased your trust in authoritiesThe proportion of your day-to-day payment transactions that are non-cash(%of transactions)PRIORITY AREASBACKGROUND INFORMATIONCityPopulation HDIATTITUDESMap tiles by Stamen Design CC BY 3.0 Map Data OpenStreetMapCountryUnited Arab EmiratesHDILif

127、e expectancy at birthExpected years of schoolingMean years of schoolingGNI per capita(PPP$)Health&SafetyHealth&SafetyBasic sanitation meets the needs of the poorest areasOnline reporting of city maintenance problems provides a speedy solutionRecycling services are satisfactoryA website or App allows

128、 residents to easily give away unwanted itemsPublic safety is not a problemFree public wifi has improved access to city servicesAir pollution is not a problemCCTV cameras has made residents feel saferMedical services provision is satisfactoryA website or App allows residents to effectively monitor a

129、ir pollutionFinding housing with rent equal to 30%or less of a monthly salary is not a problemArranging medical appointments online has improved accessMobilityMobilityTraffic congestion is not a problemCar-sharing Apps have reduced congestionPublic transport is satisfactoryApps that direct you to an

130、 available parking space have reduced journey time Bicycle hiring has reduced congestionOnline scheduling and ticket sales has made public transport easier to useThe city provides information on traffic congestion through mobile phonesActivitiesActivitiesGreen spaces are satisfactoryOnline purchasin

131、g of tickets to shows and museums has made it easier to attendCultural activities(shows,bars,and museums)are satisfactoryOpportunities(Work&School)Opportunities(Work&School)Employment finding services are readily availableOnline access to job listings has made it easier to find workMost children hav

132、e access to a good schoolIT skills are taught well in schoolsLifelong learning opportunities are provided by local institutionsOnline services provided by the city has made it easier to start a new businessBusinesses are creating new jobsThe current internet speed and reliability meet connectivity n

133、eedsMinorities feel welcomeGovernanceGovernanceInformation on local government decisions are easily accessibleOnline public access to city finances has reduced corruptionCorruption of city officials is not an issue of concernOnline voting has increased participationResidents contribute to decision m

134、aking of local governmentAn online platform where residents can propose ideas has improved city lifeResidents provide feedback on local government projectsProcessing Identification Documents online has reduced waiting times(UN World Urbanization Prospects)1,480,0000.911(Global Data Lab)From a list o

135、f 15 indicators,survey respondents were asked to select 5 that they perceived as the most urgent for their city.The higher the percentage of responses per area,the greater the priority for the city.88.780.180.186.4STRUCTURESTECHNOLOGIES80.975.866.351.287.486.860.586.752.968.771.5All ratings rangefro

136、m AAA to D10386.9GROUPBBTECHNOLOGIESBBFACTOR RATINGSBBSTRUCTURES83.861.8202078.7+0.006+0.5+0.0+0.065.965.485.349.684.7Abu Dhabi74.01 yr change12.767,35312.874,0.93779.217.217.2201913 in 2023Out of 142Out of 14177.572.484.468.578.012.70.93078.917.212.80.93181.987.669,550SMART CITY RANKINGB

137、B in 202384.171.963.770.874.977.773.976.6SMART CITY RATING+4,55372,1310.93379.716.872.3%50.8%47.4%33.8%30.2%27.4%25.9%25.8%25.6%23.4%22.7%18.4%17.1%16.5%10.0%0%20%40%60%80%100%affordable housingunemploymentfulfilling employmentroad congestionhealth servicesair pollutionschool educationGreen spacespu

138、blic transportbasic amenities(water,waste)recyclingsecuritycitizen engagementsocial mobility/inclusivenesscorruption/transparency70.0%92.8%92.7%67.6%0%20%40%60%80%100%0204060800100%of respondents who agree or strongly agree with the statementScore%of respondents who chose the Priority Are

139、aScoreGROUP MEANCITYLEGEND:MINGROUP MAXCITYMEANLEGEND:You are willing to concede personal data in order to improve traffic congestionYou are comfortable with face recognition technologies to lower crimeYou feel the availability of online information has increased your trust in authoritiesThe proport

140、ion of your day-to-day payment transactions that are non-cash(%of transactions)Smart City RankingSmart City Ranking:The Ranking position of the city amongst the 142 cities measured,based upon the Rating and its components.Group:Each city is assigned to one of four groups,based upon its HDI values.Sm

141、art City Rating and Factor Ratings:The Ratings for each city are calculated from the citys performance relative to the other cities within the group.The Methodology section provides the exact procedure for these calculations.The 2023 Ranking and Rating are also shown for the 141 cities included in t

142、he last editions index.Background InformationThis section presents the Human Development Index(HDI)at the city level taken from the Global Data Lab,and the population of the city as defined through the United Nations World Urbanization Prospects for the majority of cities,or Eurostat for some of Eur

143、opeancities.It also presents the United Nations HDI(country-level-for the parent economy of a given city)and its four components,as well as the citys position on the map.Please note:for Taipei City only,the data is calculated using the same methodology and comparable data.Priority AreasSummarizes th

144、e areas that the respondents perceive as the priority area for their city.From a list of 15 indicators,survey respondents were asked to select 5 that they perceived as the most urgent for their city.Thetotal bar indicates the percentage of the respondents that included a given area as one of their f

145、ive choices.The higher the percentage of responses per area,the greater the priority for the city.IMD Smart City Index 2024A Users Guide29IMD Smart City Index 2024Structures and TechnologiesKey survey data collected on Structures(left side)and Technologies(right side),under five key areas:health and

146、 safety,mobility,activities,opportunities,and governance.Each indicator presents the Score for the city and a comparison with its Group(1-4).Showing the Groups Minimum,Mean,and Maximum Scores(light red bar)alongside with the city(blue circle)allows a clear comparison of the citys performance in this

147、 indicator.The Methodology section provides the exact calculation oftheScore.This table can be read in two ways:down to examine all Structures or Technologies indicators,or across to examine a key area in both Structures andTechnologies.AttitudesShows and compares the responses to three key privacy

148、aspects(willingness to concede personal data,comfort vis-vis face recognition,and whether online information has increased trust in authorities)and the percentage of day-to-day transactions that are non-cash.The city is represented by the blue bar,while the group average is shown by the light red ba

149、r.IMD Smart City Index 2024A Users GuidePRIORITY AREASBACKGROUND INFORMATIONCityPopulation HDIATTITUDESMap tiles by Stamen Design CC BY 3.0 Map Data OpenStreetMapCountryUnited Arab EmiratesHDILife expectancy at birthExpected years of schoolingMean years of schoolingGNI per capita(PPP$)Health&SafetyH

150、ealth&SafetyBasic sanitation meets the needs of the poorest areasOnline reporting of city maintenance problems provides a speedy solutionRecycling services are satisfactoryA website or App allows residents to easily give away unwanted itemsPublic safety is not a problemFree public wifi has improved

151、access to city servicesAir pollution is not a problemCCTV cameras has made residents feel saferMedical services provision is satisfactoryA website or App allows residents to effectively monitor air pollutionFinding housing with rent equal to 30%or less of a monthly salary is not a problemArranging m

152、edical appointments online has improved accessMobilityMobilityTraffic congestion is not a problemCar-sharing Apps have reduced congestionPublic transport is satisfactoryApps that direct you to an available parking space have reduced journey time Bicycle hiring has reduced congestionOnline scheduling

153、 and ticket sales has made public transport easier to useThe city provides information on traffic congestion through mobile phonesActivitiesActivitiesGreen spaces are satisfactoryOnline purchasing of tickets to shows and museums has made it easier to attendCultural activities(shows,bars,and museums)

154、are satisfactoryOpportunities(Work&School)Opportunities(Work&School)Employment finding services are readily availableOnline access to job listings has made it easier to find workMost children have access to a good schoolIT skills are taught well in schoolsLifelong learning opportunities are provided

155、 by local institutionsOnline services provided by the city has made it easier to start a new businessBusinesses are creating new jobsThe current internet speed and reliability meet connectivity needsMinorities feel welcomeGovernanceGovernanceInformation on local government decisions are easily acces

156、sibleOnline public access to city finances has reduced corruptionCorruption of city officials is not an issue of concernOnline voting has increased participationResidents contribute to decision making of local governmentAn online platform where residents can propose ideas has improved city lifeResid

157、ents provide feedback on local government projectsProcessing Identification Documents online has reduced waiting times(UN World Urbanization Prospects)1,480,0000.911(Global Data Lab)From a list of 15 indicators,survey respondents were asked to select 5 that they perceived as the most urgent for thei

158、r city.The higher the percentage of responses per area,the greater the priority for the city.88.780.180.186.4STRUCTURESTECHNOLOGIES80.975.866.351.287.486.860.586.752.968.771.5All ratings rangefrom AAA to D10386.9GROUPBBTECHNOLOGIESBBFACTOR RATINGSBBSTRUCTURES83.861.8202078.7+0.006+0.5+0.0+0.065.965.

159、485.349.684.7Abu Dhabi74.01 yr change12.767,35312.874,0.93779.217.217.2201913 in 2023Out of 142Out of 14177.572.484.468.578.012.70.93078.917.212.80.93181.987.669,550SMART CITY RANKINGBB in 202384.171.963.770.874.977.773.976.6SMART CITY RATING+4,55372,1310.93379.716.872.3%50.8%47.4%33.8%30

160、.2%27.4%25.9%25.8%25.6%23.4%22.7%18.4%17.1%16.5%10.0%0%20%40%60%80%100%affordable housingunemploymentfulfilling employmentroad congestionhealth servicesair pollutionschool educationGreen spacespublic transportbasic amenities(water,waste)recyclingsecuritycitizen engagementsocial mobility/inclusivenes

161、scorruption/transparency70.0%92.8%92.7%67.6%0%20%40%60%80%100%0204060800100%of respondents who agree or strongly agree with the statementScore%of respondents who chose the Priority AreaScoreGROUP MEANCITYLEGEND:MINGROUP MAXCITYMEANLEGEND:You are willing to concede personal data in order t

162、o improve traffic congestionYou are comfortable with face recognition technologies to lower crimeYou feel the availability of online information has increased your trust in authoritiesThe proportion of your day-to-day payment transactions that are non-cash(%of transactions)PRIORITY AREASBACKGROUND I

163、NFORMATIONCityPopulation HDIATTITUDESMap tiles by Stamen Design CC BY 3.0 Map Data OpenStreetMapCountryUnited Arab EmiratesHDILife expectancy at birthExpected years of schoolingMean years of schoolingGNI per capita(PPP$)Health&SafetyHealth&SafetyBasic sanitation meets the needs of the poorest areasO

164、nline reporting of city maintenance problems provides a speedy solutionRecycling services are satisfactoryA website or App allows residents to easily give away unwanted itemsPublic safety is not a problemFree public wifi has improved access to city servicesAir pollution is not a problemCCTV cameras

165、has made residents feel saferMedical services provision is satisfactoryA website or App allows residents to effectively monitor air pollutionFinding housing with rent equal to 30%or less of a monthly salary is not a problemArranging medical appointments online has improved accessMobilityMobilityTraf

166、fic congestion is not a problemCar-sharing Apps have reduced congestionPublic transport is satisfactoryApps that direct you to an available parking space have reduced journey time Bicycle hiring has reduced congestionOnline scheduling and ticket sales has made public transport easier to useThe city

167、provides information on traffic congestion through mobile phonesActivitiesActivitiesGreen spaces are satisfactoryOnline purchasing of tickets to shows and museums has made it easier to attendCultural activities(shows,bars,and museums)are satisfactoryOpportunities(Work&School)Opportunities(Work&Schoo

168、l)Employment finding services are readily availableOnline access to job listings has made it easier to find workMost children have access to a good schoolIT skills are taught well in schoolsLifelong learning opportunities are provided by local institutionsOnline services provided by the city has mad

169、e it easier to start a new businessBusinesses are creating new jobsThe current internet speed and reliability meet connectivity needsMinorities feel welcomeGovernanceGovernanceInformation on local government decisions are easily accessibleOnline public access to city finances has reduced corruptionC

170、orruption of city officials is not an issue of concernOnline voting has increased participationResidents contribute to decision making of local governmentAn online platform where residents can propose ideas has improved city lifeResidents provide feedback on local government projectsProcessing Ident

171、ification Documents online has reduced waiting times(UN World Urbanization Prospects)1,480,0000.911(Global Data Lab)From a list of 15 indicators,survey respondents were asked to select 5 that they perceived as the most urgent for their city.The higher the percentage of responses per area,the greater

172、 the priority for the city.88.780.180.186.4STRUCTURESTECHNOLOGIES80.975.866.351.287.486.860.586.752.968.771.5All ratings rangefrom AAA to D10386.9GROUPBBTECHNOLOGIESBBFACTOR RATINGSBBSTRUCTURES83.861.8202078.7+0.006+0.5+0.0+0.065.965.485.349.684.7Abu Dhabi74.01 yr change12.767,35312.874,0

173、.93779.217.217.2201913 in 2023Out of 142Out of 14177.572.484.468.578.012.70.93078.917.212.80.93181.987.669,550SMART CITY RANKINGBB in 202384.171.963.770.874.977.773.976.6SMART CITY RATING+4,55372,1310.93379.716.872.3%50.8%47.4%33.8%30.2%27.4%25.9%25.8%25.6%23.4%22.7%18.4%17.1%16.5%10.0%0%20%40%60%80

174、%100%affordable housingunemploymentfulfilling employmentroad congestionhealth servicesair pollutionschool educationGreen spacespublic transportbasic amenities(water,waste)recyclingsecuritycitizen engagementsocial mobility/inclusivenesscorruption/transparency70.0%92.8%92.7%67.6%0%20%40%60%80%100%0204

175、060800100%of respondents who agree or strongly agree with the statementScore%of respondents who chose the Priority AreaScoreGROUP MEANCITYLEGEND:MINGROUP MAXCITYMEANLEGEND:You are willing to concede personal data in order to improve traffic congestionYou are comfortable with face recognit

176、ion technologies to lower crimeYou feel the availability of online information has increased your trust in authoritiesThe proportion of your day-to-day payment transactions that are non-cash(%of transactions)30IMD Smart City Index 2024IMD Smart City Index 2024Methodology31IMD Smart City Index 2024IM

177、D Smart City Index 2024Methodology1The IMD Smart City Index 2024 assesses the perceptions of residents on issues related to structures and technology applications available to them in their city.2This edition of the SCI ranks 142 cities worldwide by capturing the perceptions of 120 residents in each

178、 city.The final score for each city is computed by using the perceptions of the last three years of the survey,with the weight of 3:2:1 for 2024:2023:2021.3There are two pillars for which perceptions from residents are solicited:The Structures pillar referring to the existing infrastructure of the c

179、ities,and the Technology pillar describing the technological provisions and services available to the inhabitants.4Each pillar is evaluated over five key areas:health and safety,mobility,activities,opportunities,and governance.5The cities are distributed into four groups based on the Global Data Lab

180、s Human Development Index(HDI)score of the city they are part of.6Within each HDI group,cities are assigned a rating scale(AAA to D)based on the perceptions-score of a given city compared to the scores of all other cities within the same group.For group 1(highest HDI quartile),scaleAAAAAABBB BBFor g

181、roup 2(second HDI quartile),scaleABBB BBB CCC For group 3(third HDI quartile),scaleBBB CCCCCC For group 4(lowest HDI quartile),scale CCCCCCD7Rankings are then presented in two formats:an overall ranking(1 to 142)a rating for each pillar and overall32IMD Smart City Index 2024IMD Smart City Index 2024

182、City ProfilesPRIORITY AREASBACKGROUND INFORMATIONCityPopulation HDIATTITUDESMap tiles by Stamen Design CC BY 3.0 Map Data OpenStreetMapCountryUnited Arab EmiratesHDILife expectancy at birthExpected years of schoolingMean years of schoolingGNI per capita(PPP$)Health&SafetyHealth&SafetyBasic sanitatio

183、n meets the needs of the poorest areasOnline reporting of city maintenance problems provides a speedy solutionRecycling services are satisfactoryA website or App allows residents to easily give away unwanted itemsPublic safety is not a problemFree public wifi has improved access to city servicesAir

184、pollution is not a problemCCTV cameras has made residents feel saferMedical services provision is satisfactoryA website or App allows residents to effectively monitor air pollutionFinding housing with rent equal to 30%or less of a monthly salary is not a problemArranging medical appointments online

185、has improved accessMobilityMobilityTraffic congestion is not a problemCar-sharing Apps have reduced congestionPublic transport is satisfactoryApps that direct you to an available parking space have reduced journey time Bicycle hiring has reduced congestionOnline scheduling and ticket sales has made

186、public transport easier to useThe city provides information on traffic congestion through mobile phonesActivitiesActivitiesGreen spaces are satisfactoryOnline purchasing of tickets to shows and museums has made it easier to attendCultural activities(shows,bars,and museums)are satisfactoryOpportuniti

187、es(Work&School)Opportunities(Work&School)Employment finding services are readily availableOnline access to job listings has made it easier to find workMost children have access to a good schoolIT skills are taught well in schoolsLifelong learning opportunities are provided by local institutionsOnlin

188、e services provided by the city has made it easier to start a new businessBusinesses are creating new jobsThe current internet speed and reliability meet connectivity needsMinorities feel welcomeGovernanceGovernanceInformation on local government decisions are easily accessibleOnline public access t

189、o city finances has reduced corruptionCorruption of city officials is not an issue of concernOnline voting has increased participationResidents contribute to decision making of local governmentAn online platform where residents can propose ideas has improved city lifeResidents provide feedback on lo

190、cal government projectsProcessing Identification Documents online has reduced waiting times(UN World Urbanization Prospects)1,480,0000.911(Global Data Lab)From a list of 15 indicators,survey respondents were asked to select 5 that they perceived as the most urgent for their city.The higher the perce

191、ntage of responses per area,the greater the priority for the city.88.780.180.186.4STRUCTURESTECHNOLOGIES80.975.866.351.287.486.860.586.752.968.771.5All ratings rangefrom AAA to D10386.9GROUPBBTECHNOLOGIESBBFACTOR RATINGSBBSTRUCTURES83.861.8202078.7+0.006+0.5+0.0+0.065.965.485.349.684.7Abu Dhabi74.01

192、 yr change12.767,35312.874,0.93779.217.217.2201913 in 2023Out of 142Out of 14177.572.484.468.578.012.70.93078.917.212.80.93181.987.669,550SMART CITY RANKINGBB in 202384.171.963.770.874.977.773.976.6SMART CITY RATING+4,55372,1310.93379.716.872.3%50.8%47.4%33.8%30.2%27.4%25.9%25.8%25.6%23.4

193、%22.7%18.4%17.1%16.5%10.0%0%20%40%60%80%100%affordable housingunemploymentfulfilling employmentroad congestionhealth servicesair pollutionschool educationGreen spacespublic transportbasic amenities(water,waste)recyclingsecuritycitizen engagementsocial mobility/inclusivenesscorruption/transparency70.

194、0%92.8%92.7%67.6%0%20%40%60%80%100%0204060800100%of respondents who agree or strongly agree with the statementScore%of respondents who chose the Priority AreaScoreGROUP MEANCITYLEGEND:MINGROUP MAXCITYMEANLEGEND:You are willing to concede personal data in order to improve traffic congestio

195、nYou are comfortable with face recognition technologies to lower crimeYou feel the availability of online information has increased your trust in authoritiesThe proportion of your day-to-day payment transactions that are non-cash(%of transactions)PRIORITY AREASBACKGROUND INFORMATIONCityPopulation HD

196、IATTITUDESMap tiles by Stamen Design CC BY 3.0 Map Data OpenStreetMapCountryNigeriaHDILife expectancy at birthExpected years of schoolingMean years of schoolingGNI per capita(PPP$)Health&SafetyHealth&SafetyBasic sanitation meets the needs of the poorest areasOnline reporting of city maintenance prob

197、lems provides a speedy solutionRecycling services are satisfactoryA website or App allows residents to easily give away unwanted itemsPublic safety is not a problemFree public wifi has improved access to city servicesAir pollution is not a problemCCTV cameras has made residents feel saferMedical ser

198、vices provision is satisfactoryA website or App allows residents to effectively monitor air pollutionFinding housing with rent equal to 30%or less of a monthly salary is not a problemArranging medical appointments online has improved accessMobilityMobilityTraffic congestion is not a problemCar-shari

199、ng Apps have reduced congestionPublic transport is satisfactoryApps that direct you to an available parking space have reduced journey time Bicycle hiring has reduced congestionOnline scheduling and ticket sales has made public transport easier to useThe city provides information on traffic congesti

200、on through mobile phonesActivitiesActivitiesGreen spaces are satisfactoryOnline purchasing of tickets to shows and museums has made it easier to attendCultural activities(shows,bars,and museums)are satisfactoryOpportunities(Work&School)Opportunities(Work&School)Employment finding services are readil

201、y availableOnline access to job listings has made it easier to find workMost children have access to a good schoolIT skills are taught well in schoolsLifelong learning opportunities are provided by local institutionsOnline services provided by the city has made it easier to start a new businessBusin

202、esses are creating new jobsThe current internet speed and reliability meet connectivity needsMinorities feel welcomeGovernanceGovernanceInformation on local government decisions are easily accessibleOnline public access to city finances has reduced corruptionCorruption of city officials is not an is

203、sue of concernOnline voting has increased participationResidents contribute to decision making of local governmentAn online platform where residents can propose ideas has improved city lifeResidents provide feedback on local government projectsProcessing Identification Documents online has reduced w

204、aiting times(UN World Urbanization Prospects)3,280,0000.646(Global Data Lab)From a list of 15 indicators,survey respondents were asked to select 5 that they perceived as the most urgent for their city.The higher the percentage of responses per area,the greater the priority for the city.66.541.457.06

205、0.9STRUCTURESTECHNOLOGIES39.034.424.937.538.850.522.851.741.554.035.6All ratings rangefrom AAA to D135446.5GROUPDTECHNOLOGIESDFACTOR RATINGSCSTRUCTURES50.237.1202052.7+0.006+1.0+0.0+0.033.466.573.621.061.4Abuja28.51 yr change7.44,6857.64,755202120220.54853.610.510.52019133 in 2023Out of 142Out of 14

206、164.635.257.326.834.37.20.53952.910.37.60.54251.844.04,716SMART CITY RANKINGD in 202342.026.115.128.051.952.346.453.7SMART CITY RATING+394,9140.53752.910.177.9%71.3%65.3%58.1%49.4%39.8%28.8%20.0%19.0%15.5%15.0%10.5%7.5%6.9%5.0%0%20%40%60%80%100%securityaffordable housingunemploymentcorruption/transp

207、arencyhealth servicesbasic amenities(water,waste)fulfilling employmentschool educationroad congestionpublic transportcitizen engagementrecyclingsocial mobility/inclusivenessair pollutionGreen spaces76.8%86.7%60.5%64.5%0%20%40%60%80%100%0204060800100%of respondents who agree or strongly ag

208、ree with the statementScore%of respondents who chose the Priority AreaScoreGROUP MEANCITYLEGEND:MINGROUP MAXCITYMEANLEGEND:You are willing to concede personal data in order to improve traffic congestionYou are comfortable with face recognition technologies to lower crimeYou feel the availability of

209、online information has increased your trust in authoritiesThe proportion of your day-to-day payment transactions that are non-cash(%of transactions)PRIORITY AREASBACKGROUND INFORMATIONCityPopulation HDIATTITUDESMap tiles by Stamen Design CC BY 3.0 Map Data OpenStreetMapCountryGhanaHDILife expectancy

210、 at birthExpected years of schoolingMean years of schoolingGNI per capita(PPP$)Health&SafetyHealth&SafetyBasic sanitation meets the needs of the poorest areasOnline reporting of city maintenance problems provides a speedy solutionRecycling services are satisfactoryA website or App allows residents t

211、o easily give away unwanted itemsPublic safety is not a problemFree public wifi has improved access to city servicesAir pollution is not a problemCCTV cameras has made residents feel saferMedical services provision is satisfactoryA website or App allows residents to effectively monitor air pollution

212、Finding housing with rent equal to 30%or less of a monthly salary is not a problemArranging medical appointments online has improved accessMobilityMobilityTraffic congestion is not a problemCar-sharing Apps have reduced congestionPublic transport is satisfactoryApps that direct you to an available p

213、arking space have reduced journey time Bicycle hiring has reduced congestionOnline scheduling and ticket sales has made public transport easier to useThe city provides information on traffic congestion through mobile phonesActivitiesActivitiesGreen spaces are satisfactoryOnline purchasing of tickets

214、 to shows and museums has made it easier to attendCultural activities(shows,bars,and museums)are satisfactoryOpportunities(Work&School)Opportunities(Work&School)Employment finding services are readily availableOnline access to job listings has made it easier to find workMost children have access to

215、a good schoolIT skills are taught well in schoolsLifelong learning opportunities are provided by local institutionsOnline services provided by the city has made it easier to start a new businessBusinesses are creating new jobsThe current internet speed and reliability meet connectivity needsMinoriti

216、es feel welcomeGovernanceGovernanceInformation on local government decisions are easily accessibleOnline public access to city finances has reduced corruptionCorruption of city officials is not an issue of concernOnline voting has increased participationResidents contribute to decision making of loc

217、al governmentAn online platform where residents can propose ideas has improved city lifeResidents provide feedback on local government projectsProcessing Identification Documents online has reduced waiting times(UN World Urbanization Prospects)2,610,0000.707(Global Data Lab)From a list of 15 indicat

218、ors,survey respondents were asked to select 5 that they perceived as the most urgent for their city.The higher the percentage of responses per area,the greater the priority for the city.65.427.248.551.8STRUCTURESTECHNOLOGIES33.525.420.022.350.349.515.845.319.148.426.5All ratings rangefrom AAA to D13

219、8439.3GROUPDTECHNOLOGIESDFACTOR RATINGSDSTRUCTURES42.730.9202063.8+0.002+0.1+0.0+0.041.842.667.924.242.8Accra18.91 yr change6.45,3056.45,380202120220.60263.911.611.62019138 in 2023Out of 142Out of 14153.742.055.732.631.36.30.60164.111.46.40.60048.639.55,279SMART CITY RANKINGD in 202341.519.716.119.4

220、48.252.436.248.9SMART CITY RATING+1025,1210.59964.711.371.6%61.0%53.5%52.5%52.5%38.5%33.7%33.4%25.9%24.0%18.7%12.3%6.0%6.0%4.3%0%20%40%60%80%100%unemploymentaffordable housingbasic amenities(water,waste)corruption/transparencyhealth servicessecurityfulfilling employmentroad congestionair pollutionsc

221、hool educationrecyclingpublic transportcitizen engagementsocial mobility/inclusivenessGreen spaces72.2%83.6%48.6%56.2%0%20%40%60%80%100%0204060800100%of respondents who agree or strongly agree with the statementScore%of respondents who chose the Priority AreaScoreGROUP MEANCITYLEGEND:MING

222、ROUP MAXCITYMEANLEGEND:You are willing to concede personal data in order to improve traffic congestionYou are comfortable with face recognition technologies to lower crimeYou feel the availability of online information has increased your trust in authoritiesThe proportion of your day-to-day payment

223、transactions that are non-cash(%of transactions)PRIORITY AREASBACKGROUND INFORMATIONCityPopulation HDIATTITUDESMap tiles by Stamen Design CC BY 3.0 Map Data OpenStreetMapCountryAlgeriaHDILife expectancy at birthExpected years of schoolingMean years of schoolingGNI per capita(PPP$)Health&SafetyHealth

224、&SafetyBasic sanitation meets the needs of the poorest areasOnline reporting of city maintenance problems provides a speedy solutionRecycling services are satisfactoryA website or App allows residents to easily give away unwanted itemsPublic safety is not a problemFree public wifi has improved acces

225、s to city servicesAir pollution is not a problemCCTV cameras has made residents feel saferMedical services provision is satisfactoryA website or App allows residents to effectively monitor air pollutionFinding housing with rent equal to 30%or less of a monthly salary is not a problemArranging medica

226、l appointments online has improved accessMobilityMobilityTraffic congestion is not a problemCar-sharing Apps have reduced congestionPublic transport is satisfactoryApps that direct you to an available parking space have reduced journey time Bicycle hiring has reduced congestionOnline scheduling and

227、ticket sales has made public transport easier to useThe city provides information on traffic congestion through mobile phonesActivitiesActivitiesGreen spaces are satisfactoryOnline purchasing of tickets to shows and museums has made it easier to attendCultural activities(shows,bars,and museums)are s

228、atisfactoryOpportunities(Work&School)Opportunities(Work&School)Employment finding services are readily availableOnline access to job listings has made it easier to find workMost children have access to a good schoolIT skills are taught well in schoolsLifelong learning opportunities are provided by l

229、ocal institutionsOnline services provided by the city has made it easier to start a new businessBusinesses are creating new jobsThe current internet speed and reliability meet connectivity needsMinorities feel welcomeGovernanceGovernanceInformation on local government decisions are easily accessible

230、Online public access to city finances has reduced corruptionCorruption of city officials is not an issue of concernOnline voting has increased participationResidents contribute to decision making of local governmentAn online platform where residents can propose ideas has improved city lifeResidents

231、provide feedback on local government projectsProcessing Identification Documents online has reduced waiting times(UN World Urbanization Prospects)2,850,0000.767(Global Data Lab)From a list of 15 indicators,survey respondents were asked to select 5 that they perceived as the most urgent for their cit

232、y.The higher the percentage of responses per area,the greater the priority for the city.51.644.254.354.9STRUCTURESTECHNOLOGIES46.342.237.332.160.354.338.253.019.650.549.8All ratings rangefrom AAA to D124456.6GROUPCTECHNOLOGIESCFACTOR RATINGSCSTRUCTURES40.535.1202076.4+0.005+0.8+0.1+0.051.539.953.635

233、.855.1Algiers41.41 yr change7.010,6357.010,978202120220.74577.115.515.42019123 in 2023Out of 142Out of 14156.746.665.939.947.97.00.73074.515.37.00.74056.045.510,823SMART CITY RANKINGC in 202352.538.230.640.163.658.762.050.1SMART CITY RATING+15511,3540.74276.515.259.3%49.4%49.4%40.7%40.2%33.7%32.7%29

234、.5%29.3%27.8%26.6%22.0%16.9%13.8%7.2%0%20%40%60%80%100%unemploymentaffordable housinghealth servicesroad congestionbasic amenities(water,waste)corruption/transparencyfulfilling employmentsecuritypublic transportair pollutionGreen spacesrecyclingschool educationcitizen engagementsocial mobility/inclu

235、siveness61.0%80.1%73.1%51.6%0%20%40%60%80%100%0204060800100%of respondents who agree or strongly agree with the statementScore%of respondents who chose the Priority AreaScoreGROUP MEANCITYLEGEND:MINGROUP MAXCITYMEANLEGEND:You are willing to concede personal data in order to improve traffi

236、c congestionYou are comfortable with face recognition technologies to lower crimeYou feel the availability of online information has increased your trust in authoritiesThe proportion of your day-to-day payment transactions that are non-cash(%of transactions)PRIORITY AREASBACKGROUND INFORMATIONCityPo

237、pulation HDIATTITUDESMap tiles by Stamen Design CC BY 3.0 Map Data OpenStreetMapCountrySaudi ArabiaHDILife expectancy at birthExpected years of schoolingMean years of schoolingGNI per capita(PPP$)Health&SafetyHealth&SafetyBasic sanitation meets the needs of the poorest areasOnline reporting of city

238、maintenance problems provides a speedy solutionRecycling services are satisfactoryA website or App allows residents to easily give away unwanted itemsPublic safety is not a problemFree public wifi has improved access to city servicesAir pollution is not a problemCCTV cameras has made residents feel

239、saferMedical services provision is satisfactoryA website or App allows residents to effectively monitor air pollutionFinding housing with rent equal to 30%or less of a monthly salary is not a problemArranging medical appointments online has improved accessMobilityMobilityTraffic congestion is not a

240、problemCar-sharing Apps have reduced congestionPublic transport is satisfactoryApps that direct you to an available parking space have reduced journey time Bicycle hiring has reduced congestionOnline scheduling and ticket sales has made public transport easier to useThe city provides information on

241、traffic congestion through mobile phonesActivitiesActivitiesGreen spaces are satisfactoryOnline purchasing of tickets to shows and museums has made it easier to attendCultural activities(shows,bars,and museums)are satisfactoryOpportunities(Work&School)Opportunities(Work&School)Employment finding ser

242、vices are readily availableOnline access to job listings has made it easier to find workMost children have access to a good schoolIT skills are taught well in schoolsLifelong learning opportunities are provided by local institutionsOnline services provided by the city has made it easier to start a n

243、ew businessBusinesses are creating new jobsThe current internet speed and reliability meet connectivity needsMinorities feel welcomeGovernanceGovernanceInformation on local government decisions are easily accessibleOnline public access to city finances has reduced corruptionCorruption of city offici

244、als is not an issue of concernOnline voting has increased participationResidents contribute to decision making of local governmentAn online platform where residents can propose ideas has improved city lifeResidents provide feedback on local government projectsProcessing Identification Documents onli

245、ne has reduced waiting times(Census)410,0000.862(Global Data Lab)From a list of 15 indicators,survey respondents were asked to select 5 that they perceived as the most urgent for their city.The higher the percentage of responses per area,the greater the priority for the city.73.540.855.863.3STRUCTUR

246、ESTECHNOLOGIES67.066.325.545.659.276.234.787.433.743.947.3All ratings rangefrom AAA to D99367.7GROUPCCCTECHNOLOGIESCCFACTOR RATINGSCCCSTRUCTURES35.043.2202076.9+0.008+1.0+0.0+0.054.157.147.354.449.7Al-Khobar40.51 yr change11.345,56311.350,620202120220.87577.915.215.22019not in 2023Out of 14266.051.0

247、83.351.753.110.90.86176.215.211.30.86770.445.947,441SMART CITY RANKINGnot in 202366.354.152.456.569.455.458.859.5SMART CITY RATING+3,17947,5290.86277.315.057.1%53.1%40.8%38.8%36.7%32.7%32.7%30.6%30.6%26.5%18.4%14.3%12.2%12.2%12.2%0%20%40%60%80%100%affordable housingroad congestionpublic transporthea

248、lth servicesGreen spacescitizen engagementfulfilling employmentrecyclingunemploymentbasic amenities(water,waste)air pollutionschool educationcorruption/transparencysocial mobility/inclusivenesssecurity63.3%81.6%81.6%83.7%0%20%40%60%80%100%0204060800100%of respondents who agree or strongly

249、 agree with the statementScore%of respondents who chose the Priority AreaScoreGROUP MEANCITYLEGEND:MINGROUP MAXCITYMEANLEGEND:You are willing to concede personal data in order to improve traffic congestionYou are comfortable with face recognition technologies to lower crimeYou feel the availability

250、of online information has increased your trust in authoritiesThe proportion of your day-to-day payment transactions that are non-cash(%of transactions)PRIORITY AREASBACKGROUND INFORMATIONCityPopulation HDIATTITUDESMap tiles by Stamen Design CC BY 3.0 Map Data OpenStreetMapCountryJordanHDILife expect

251、ancy at birthExpected years of schoolingMean years of schoolingGNI per capita(PPP$)Health&SafetyHealth&SafetyBasic sanitation meets the needs of the poorest areasOnline reporting of city maintenance problems provides a speedy solutionRecycling services are satisfactoryA website or App allows residen

252、ts to easily give away unwanted itemsPublic safety is not a problemFree public wifi has improved access to city servicesAir pollution is not a problemCCTV cameras has made residents feel saferMedical services provision is satisfactoryA website or App allows residents to effectively monitor air pollu

253、tionFinding housing with rent equal to 30%or less of a monthly salary is not a problemArranging medical appointments online has improved accessMobilityMobilityTraffic congestion is not a problemCar-sharing Apps have reduced congestionPublic transport is satisfactoryApps that direct you to an availab

254、le parking space have reduced journey time Bicycle hiring has reduced congestionOnline scheduling and ticket sales has made public transport easier to useThe city provides information on traffic congestion through mobile phonesActivitiesActivitiesGreen spaces are satisfactoryOnline purchasing of tic

255、kets to shows and museums has made it easier to attendCultural activities(shows,bars,and museums)are satisfactoryOpportunities(Work&School)Opportunities(Work&School)Employment finding services are readily availableOnline access to job listings has made it easier to find workMost children have access

256、 to a good schoolIT skills are taught well in schoolsLifelong learning opportunities are provided by local institutionsOnline services provided by the city has made it easier to start a new businessBusinesses are creating new jobsThe current internet speed and reliability meet connectivity needsMino

257、rities feel welcomeGovernanceGovernanceInformation on local government decisions are easily accessibleOnline public access to city finances has reduced corruptionCorruption of city officials is not an issue of concernOnline voting has increased participationResidents contribute to decision making of

258、 local governmentAn online platform where residents can propose ideas has improved city lifeResidents provide feedback on local government projectsProcessing Identification Documents online has reduced waiting times(UN Data)4,010,0000.737(Global Data Lab)From a list of 15 indicators,survey responden

259、ts were asked to select 5 that they perceived as the most urgent for their city.The higher the percentage of responses per area,the greater the priority for the city.59.355.058.965.4STRUCTURESTECHNOLOGIES52.047.937.033.463.657.733.362.513.845.754.1All ratings rangefrom AAA to D128454.5GROUPDTECHNOLO

260、GIESCFACTOR RATINGSDSTRUCTURES39.224.4202074.3+0.000-0.0+0.0+0.039.328.154.232.037.6Amman45.21 yr change10.49,18310.49,295202120220.73674.212.612.62019135 in 2023Out of 142Out of 14158.135.866.528.745.210.40.74075.212.610.40.73651.737.79,180SMART CITY RANKINGD in 202357.938.419.746.340.947.533.752.4

261、SMART CITY RATING+1159,5570.74476.012.566.2%63.4%59.7%48.0%38.6%32.7%30.4%27.9%25.5%24.3%16.2%15.0%13.7%8.2%5.0%0%20%40%60%80%100%unemploymentaffordable housingroad congestioncorruption/transparencyfulfilling employmentGreen spacesbasic amenities(water,waste)health servicespublic transportair pollut

262、ionschool educationsecurityrecyclingcitizen engagementsocial mobility/inclusiveness52.1%82.9%62.2%54.4%0%20%40%60%80%100%0204060800100%of respondents who agree or strongly agree with the statementScore%of respondents who chose the Priority AreaScoreGROUP MEANCITYLEGEND:MINGROUP MAXCITYMEA

263、NLEGEND:You are willing to concede personal data in order to improve traffic congestionYou are comfortable with face recognition technologies to lower crimeYou feel the availability of online information has increased your trust in authoritiesThe proportion of your day-to-day payment transactions th

264、at are non-cash(%of transactions)PRIORITY AREASBACKGROUND INFORMATIONCityPopulation HDIATTITUDESMap tiles by Stamen Design CC BY 3.0 Map Data OpenStreetMapCountryNetherlandsHDILife expectancy at birthExpected years of schoolingMean years of schoolingGNI per capita(PPP$)Health&SafetyHealth&SafetyBasi

265、c sanitation meets the needs of the poorest areasOnline reporting of city maintenance problems provides a speedy solutionRecycling services are satisfactoryA website or App allows residents to easily give away unwanted itemsPublic safety is not a problemFree public wifi has improved access to city s

266、ervicesAir pollution is not a problemCCTV cameras has made residents feel saferMedical services provision is satisfactoryA website or App allows residents to effectively monitor air pollutionFinding housing with rent equal to 30%or less of a monthly salary is not a problemArranging medical appointme

267、nts online has improved accessMobilityMobilityTraffic congestion is not a problemCar-sharing Apps have reduced congestionPublic transport is satisfactoryApps that direct you to an available parking space have reduced journey time Bicycle hiring has reduced congestionOnline scheduling and ticket sale

268、s has made public transport easier to useThe city provides information on traffic congestion through mobile phonesActivitiesActivitiesGreen spaces are satisfactoryOnline purchasing of tickets to shows and museums has made it easier to attendCultural activities(shows,bars,and museums)are satisfactory

269、Opportunities(Work&School)Opportunities(Work&School)Employment finding services are readily availableOnline access to job listings has made it easier to find workMost children have access to a good schoolIT skills are taught well in schoolsLifelong learning opportunities are provided by local instit

270、utionsOnline services provided by the city has made it easier to start a new businessBusinesses are creating new jobsThe current internet speed and reliability meet connectivity needsMinorities feel welcomeGovernanceGovernanceInformation on local government decisions are easily accessibleOnline publ

271、ic access to city finances has reduced corruptionCorruption of city officials is not an issue of concernOnline voting has increased participationResidents contribute to decision making of local governmentAn online platform where residents can propose ideas has improved city lifeResidents provide fee

272、dback on local government projectsProcessing Identification Documents online has reduced waiting times(Eurostat)1,000,0000.962(Global Data Lab)From a list of 15 indicators,survey respondents were asked to select 5 that they perceived as the most urgent for their city.The higher the percentage of res

273、ponses per area,the greater the priority for the city.76.754.466.067.4STRUCTURESTECHNOLOGIES45.057.355.433.555.371.439.866.925.541.553.9All ratings rangefrom AAA to D18154.6GROUPATECHNOLOGIESAFACTOR RATINGSBBBSTRUCTURES60.571.2202081.7+0.005+0.8+0.0+0.043.265.381.719.754.1Amsterdam51.61 yr change12.

274、652,50012.657,278202120220.94682.518.618.6201915 in 2023Out of 142Out of 14172.457.158.950.950.812.50.93881.618.412.60.94157.959.655,355SMART CITY RANKINGA in 202358.542.447.252.971.252.262.152.1SMART CITY RATING+1,92355,6280.94182.018.474.2%61.5%43.0%35.3%32.8%30.2%29.1%28.1%26.2%23.5%21.1%16.7%16.

275、7%11.8%9.0%0%20%40%60%80%100%affordable housingsecurityhealth servicespublic transportroad congestionbasic amenities(water,waste)Green spacesschool educationair pollutionunemploymentcitizen engagementrecyclingsocial mobility/inclusivenessfulfilling employmentcorruption/transparency55.7%57.0%58.8%73.

276、5%0%20%40%60%80%100%0204060800100%of respondents who agree or strongly agree with the statementScore%of respondents who chose the Priority AreaScoreGROUP MEANCITYLEGEND:MINGROUP MAXCITYMEANLEGEND:You are willing to concede personal data in order to improve traffic congestionYou are comfor

277、table with face recognition technologies to lower crimeYou feel the availability of online information has increased your trust in authoritiesThe proportion of your day-to-day payment transactions that are non-cash(%of transactions)PRIORITY AREASBACKGROUND INFORMATIONCityPopulation HDIATTITUDESMap t

278、iles by Stamen Design CC BY 3.0 Map Data OpenStreetMapCountryTurkeyHDILife expectancy at birthExpected years of schoolingMean years of schoolingGNI per capita(PPP$)Health&SafetyHealth&SafetyBasic sanitation meets the needs of the poorest areasOnline reporting of city maintenance problems provides a

279、speedy solutionRecycling services are satisfactoryA website or App allows residents to easily give away unwanted itemsPublic safety is not a problemFree public wifi has improved access to city servicesAir pollution is not a problemCCTV cameras has made residents feel saferMedical services provision

280、is satisfactoryA website or App allows residents to effectively monitor air pollutionFinding housing with rent equal to 30%or less of a monthly salary is not a problemArranging medical appointments online has improved accessMobilityMobilityTraffic congestion is not a problemCar-sharing Apps have red

281、uced congestionPublic transport is satisfactoryApps that direct you to an available parking space have reduced journey time Bicycle hiring has reduced congestionOnline scheduling and ticket sales has made public transport easier to useThe city provides information on traffic congestion through mobil

282、e phonesActivitiesActivitiesGreen spaces are satisfactoryOnline purchasing of tickets to shows and museums has made it easier to attendCultural activities(shows,bars,and museums)are satisfactoryOpportunities(Work&School)Opportunities(Work&School)Employment finding services are readily availableOnlin

283、e access to job listings has made it easier to find workMost children have access to a good schoolIT skills are taught well in schoolsLifelong learning opportunities are provided by local institutionsOnline services provided by the city has made it easier to start a new businessBusinesses are creati

284、ng new jobsThe current internet speed and reliability meet connectivity needsMinorities feel welcomeGovernanceGovernanceInformation on local government decisions are easily accessibleOnline public access to city finances has reduced corruptionCorruption of city officials is not an issue of concernOn

285、line voting has increased participationResidents contribute to decision making of local governmentAn online platform where residents can propose ideas has improved city lifeResidents provide feedback on local government projectsProcessing Identification Documents online has reduced waiting times(UN

286、World Urbanization Prospects)5,120,0000.854(Global Data Lab)From a list of 15 indicators,survey respondents were asked to select 5 that they perceived as the most urgent for their city.The higher the percentage of responses per area,the greater the priority for the city.74.175.266.268.9STRUCTURESTEC

287、HNOLOGIES59.557.444.841.167.859.250.070.932.841.745.0All ratings rangefrom AAA to D96371.3GROUPCCCTECHNOLOGIESCCCFACTOR RATINGSCCCSTRUCTURES55.360.1202076.0+0.014+2.4+0.0+0.063.653.762.429.252.6Ankara62.41 yr change8.828,3818.832,834202120220.85578.519.719.7201990 in 2023Out of 142Out of 14170.857.6

288、68.553.359.88.60.83575.919.38.80.84151.961.731,310SMART CITY RANKINGCCC in 202366.554.038.645.350.958.560.358.9SMART CITY RATING+1,52427,9500.84277.819.268.1%49.8%39.6%39.4%30.9%29.0%28.7%27.8%27.4%26.8%25.6%25.2%20.4%7.7%6.3%0%20%40%60%80%100%affordable housingunemploymentroad congestionGreen space

289、sfulfilling employmenthealth servicesbasic amenities(water,waste)school educationcorruption/transparencyair pollutionpublic transportsecurityrecyclingcitizen engagementsocial mobility/inclusiveness59.8%71.3%62.7%68.3%0%20%40%60%80%100%0204060800100%of respondents who agree or strongly agr

290、ee with the statementScore%of respondents who chose the Priority AreaScoreGROUP MEANCITYLEGEND:MINGROUP MAXCITYMEANLEGEND:You are willing to concede personal data in order to improve traffic congestionYou are comfortable with face recognition technologies to lower crimeYou feel the availability of o

291、nline information has increased your trust in authoritiesThe proportion of your day-to-day payment transactions that are non-cash(%of transactions)PRIORITY AREASBACKGROUND INFORMATIONCityPopulation HDIATTITUDESMap tiles by Stamen Design CC BY 3.0 Map Data OpenStreetMapCountryGreeceHDILife expectancy

292、 at birthExpected years of schoolingMean years of schoolingGNI per capita(PPP$)Health&SafetyHealth&SafetyBasic sanitation meets the needs of the poorest areasOnline reporting of city maintenance problems provides a speedy solutionRecycling services are satisfactoryA website or App allows residents t

293、o easily give away unwanted itemsPublic safety is not a problemFree public wifi has improved access to city servicesAir pollution is not a problemCCTV cameras has made residents feel saferMedical services provision is satisfactoryA website or App allows residents to effectively monitor air pollution

294、Finding housing with rent equal to 30%or less of a monthly salary is not a problemArranging medical appointments online has improved accessMobilityMobilityTraffic congestion is not a problemCar-sharing Apps have reduced congestionPublic transport is satisfactoryApps that direct you to an available p

295、arking space have reduced journey time Bicycle hiring has reduced congestionOnline scheduling and ticket sales has made public transport easier to useThe city provides information on traffic congestion through mobile phonesActivitiesActivitiesGreen spaces are satisfactoryOnline purchasing of tickets

296、 to shows and museums has made it easier to attendCultural activities(shows,bars,and museums)are satisfactoryOpportunities(Work&School)Opportunities(Work&School)Employment finding services are readily availableOnline access to job listings has made it easier to find workMost children have access to

297、a good schoolIT skills are taught well in schoolsLifelong learning opportunities are provided by local institutionsOnline services provided by the city has made it easier to start a new businessBusinesses are creating new jobsThe current internet speed and reliability meet connectivity needsMinoriti

298、es feel welcomeGovernanceGovernanceInformation on local government decisions are easily accessibleOnline public access to city finances has reduced corruptionCorruption of city officials is not an issue of concernOnline voting has increased participationResidents contribute to decision making of loc

299、al governmentAn online platform where residents can propose ideas has improved city lifeResidents provide feedback on local government projectsProcessing Identification Documents online has reduced waiting times(UN World Urbanization Prospects)3,150,0000.909(Global Data Lab)From a list of 15 indicat

300、ors,survey respondents were asked to select 5 that they perceived as the most urgent for their city.The higher the percentage of responses per area,the greater the priority for the city.76.854.460.651.9STRUCTURESTECHNOLOGIES46.262.336.618.437.833.937.064.013.235.744.2All ratings rangefrom AAA to D12

301、0351.1GROUPCTECHNOLOGIESCFACTOR RATINGSCSTRUCTURES26.040.1202080.1+0.006+0.5+0.0+0.024.839.469.518.031.9Athens43.21 yr change11.426,97311.431,382202120220.89380.620.020.02019113 in 2023Out of 142Out of 14166.039.473.123.737.111.10.88780.919.711.40.88735.941.029,421SMART CITY RANKINGC in 202339.431.8

302、22.841.039.244.239.451.5SMART CITY RATING+1,96029,4570.89081.219.759.0%52.9%47.6%46.3%44.2%31.9%30.8%29.2%28.8%26.1%21.4%20.6%16.9%7.2%7.1%0%20%40%60%80%100%securityhealth servicesroad congestionunemploymentaffordable housingcorruption/transparencyGreen spacesair pollutionbasic amenities(water,waste

303、)fulfilling employmentschool educationpublic transportrecyclingcitizen engagementsocial mobility/inclusiveness54.7%57.9%49.7%66.5%0%20%40%60%80%100%0204060800100%of respondents who agree or strongly agree with the statementScore%of respondents who chose the Priority AreaScoreGROUP MEANCIT

304、YLEGEND:MINGROUP MAXCITYMEANLEGEND:You are willing to concede personal data in order to improve traffic congestionYou are comfortable with face recognition technologies to lower crimeYou feel the availability of online information has increased your trust in authoritiesThe proportion of your day-to-

305、day payment transactions that are non-cash(%of transactions)PRIORITY AREASBACKGROUND INFORMATIONCityPopulation HDIATTITUDESMap tiles by Stamen Design CC BY 3.0 Map Data OpenStreetMapCountryNew ZealandHDILife expectancy at birthExpected years of schoolingMean years of schoolingGNI per capita(PPP$)Hea

306、lth&SafetyHealth&SafetyBasic sanitation meets the needs of the poorest areasOnline reporting of city maintenance problems provides a speedy solutionRecycling services are satisfactoryA website or App allows residents to easily give away unwanted itemsPublic safety is not a problemFree public wifi ha

307、s improved access to city servicesAir pollution is not a problemCCTV cameras has made residents feel saferMedical services provision is satisfactoryA website or App allows residents to effectively monitor air pollutionFinding housing with rent equal to 30%or less of a monthly salary is not a problem

308、Arranging medical appointments online has improved accessMobilityMobilityTraffic congestion is not a problemCar-sharing Apps have reduced congestionPublic transport is satisfactoryApps that direct you to an available parking space have reduced journey time Bicycle hiring has reduced congestionOnline

309、 scheduling and ticket sales has made public transport easier to useThe city provides information on traffic congestion through mobile phonesActivitiesActivitiesGreen spaces are satisfactoryOnline purchasing of tickets to shows and museums has made it easier to attendCultural activities(shows,bars,a

310、nd museums)are satisfactoryOpportunities(Work&School)Opportunities(Work&School)Employment finding services are readily availableOnline access to job listings has made it easier to find workMost children have access to a good schoolIT skills are taught well in schoolsLifelong learning opportunities a

311、re provided by local institutionsOnline services provided by the city has made it easier to start a new businessBusinesses are creating new jobsThe current internet speed and reliability meet connectivity needsMinorities feel welcomeGovernanceGovernanceInformation on local government decisions are e

312、asily accessibleOnline public access to city finances has reduced corruptionCorruption of city officials is not an issue of concernOnline voting has increased participationResidents contribute to decision making of local governmentAn online platform where residents can propose ideas has improved cit

313、y lifeResidents provide feedback on local government projectsProcessing Identification Documents online has reduced waiting times(UN World Urbanization Prospects)1,610,0000.951(Global Data Lab)From a list of 15 indicators,survey respondents were asked to select 5 that they perceived as the most urge

314、nt for their city.The higher the percentage of responses per area,the greater the priority for the city.76.953.354.071.1STRUCTURESTECHNOLOGIES46.661.339.153.950.154.434.364.514.740.141.4All ratings rangefrom AAA to D31166.2GROUPBBBTECHNOLOGIESAFACTOR RATINGSBBBSTRUCTURES38.465.1202082.5+0.003+0.6+0.

315、0+0.044.256.073.919.965.8Auckland58.51 yr change12.941,22512.943,665202120220.93983.019.719.7201922 in 2023Out of 142Out of 14174.959.060.848.646.213.00.93582.719.212.90.93656.972.442,850SMART CITY RANKINGA in 202355.337.750.353.968.552.663.847.1SMART CITY RATING+81642,2100.93782.619.584.5%64.4%52.9

316、%42.8%40.1%38.7%26.2%22.5%19.7%14.9%14.6%13.5%10.4%9.0%8.0%0%20%40%60%80%100%affordable housingroad congestionhealth servicessecurityunemploymentpublic transportfulfilling employmentschool educationbasic amenities(water,waste)recyclingcorruption/transparencyair pollutionGreen spacessocial mobility/i

317、nclusivenesscitizen engagement67.1%69.8%57.5%78.4%0%20%40%60%80%100%0204060800100%of respondents who agree or strongly agree with the statementScore%of respondents who chose the Priority AreaScoreGROUP MEANCITYLEGEND:MINGROUP MAXCITYMEANLEGEND:You are willing to concede personal data in o

318、rder to improve traffic congestionYou are comfortable with face recognition technologies to lower crimeYou feel the availability of online information has increased your trust in authoritiesThe proportion of your day-to-day payment transactions that are non-cash(%of transactions)PRIORITY AREASBACKGR

319、OUND INFORMATIONCityPopulation HDIATTITUDESMap tiles by Stamen Design CC BY 3.0 Map Data OpenStreetMapCountryThailandHDILife expectancy at birthExpected years of schoolingMean years of schoolingGNI per capita(PPP$)Health&SafetyHealth&SafetyBasic sanitation meets the needs of the poorest areasOnline

320、reporting of city maintenance problems provides a speedy solutionRecycling services are satisfactoryA website or App allows residents to easily give away unwanted itemsPublic safety is not a problemFree public wifi has improved access to city servicesAir pollution is not a problemCCTV cameras has ma

321、de residents feel saferMedical services provision is satisfactoryA website or App allows residents to effectively monitor air pollutionFinding housing with rent equal to 30%or less of a monthly salary is not a problemArranging medical appointments online has improved accessMobilityMobilityTraffic co

322、ngestion is not a problemCar-sharing Apps have reduced congestionPublic transport is satisfactoryApps that direct you to an available parking space have reduced journey time Bicycle hiring has reduced congestionOnline scheduling and ticket sales has made public transport easier to useThe city provid

323、es information on traffic congestion through mobile phonesActivitiesActivitiesGreen spaces are satisfactoryOnline purchasing of tickets to shows and museums has made it easier to attendCultural activities(shows,bars,and museums)are satisfactoryOpportunities(Work&School)Opportunities(Work&School)Empl

324、oyment finding services are readily availableOnline access to job listings has made it easier to find workMost children have access to a good schoolIT skills are taught well in schoolsLifelong learning opportunities are provided by local institutionsOnline services provided by the city has made it e

325、asier to start a new businessBusinesses are creating new jobsThe current internet speed and reliability meet connectivity needsMinorities feel welcomeGovernanceGovernanceInformation on local government decisions are easily accessibleOnline public access to city finances has reduced corruptionCorrupt

326、ion of city officials is not an issue of concernOnline voting has increased participationResidents contribute to decision making of local governmentAn online platform where residents can propose ideas has improved city lifeResidents provide feedback on local government projectsProcessing Identificat

327、ion Documents online has reduced waiting times(UN World Urbanization Prospects)10,540,0000.839(Global Data Lab)From a list of 15 indicators,survey respondents were asked to select 5 that they perceived as the most urgent for their city.The higher the percentage of responses per area,the greater the

328、priority for the city.80.571.573.678.7STRUCTURESTECHNOLOGIES60.263.360.432.975.163.371.574.727.161.864.4All ratings rangefrom AAA to D84370.4GROUPCCCTECHNOLOGIESBFACTOR RATINGSCCCSTRUCTURES47.561.7202078.7+0.006+1.0+0.0+0.050.064.967.351.061.6Bangkok60.01 yr change8.816,4448.816,887202120220.80379.7

329、15.615.6201988 in 2023Out of 142Out of 14180.559.178.354.972.48.70.80079.315.68.80.79759.864.916,481SMART CITY RANKINGB in 202357.661.736.471.557.973.559.470.5SMART CITY RATING+40517,3350.80179.015.864.0%54.3%47.1%45.0%39.1%34.5%30.1%24.8%21.5%21.2%20.4%20.2%12.8%12.2%7.1%0%20%40%60%80%100%air pollu

330、tionsecuritycorruption/transparencyroad congestionbasic amenities(water,waste)public transporthealth servicesunemploymentfulfilling employmentaffordable housingGreen spacessocial mobility/inclusivenessrecyclingschool educationcitizen engagement75.2%69.3%75.1%72.1%0%20%40%60%80%100%020406080100020406

331、080100%of respondents who agree or strongly agree with the statementScore%of respondents who chose the Priority AreaScoreGROUP MEANCITYLEGEND:MINGROUP MAXCITYMEANLEGEND:You are willing to concede personal data in order to improve traffic congestionYou are comfortable with face recognition technologi

332、es to lower crimeYou feel the availability of online information has increased your trust in authoritiesThe proportion of your day-to-day payment transactions that are non-cash(%of transactions)PRIORITY AREASBACKGROUND INFORMATIONCityPopulation HDIATTITUDESMap tiles by Stamen Design CC BY 3.0 Map Da

333、ta OpenStreetMapCountrySpainHDILife expectancy at birthExpected years of schoolingMean years of schoolingGNI per capita(PPP$)Health&SafetyHealth&SafetyBasic sanitation meets the needs of the poorest areasOnline reporting of city maintenance problems provides a speedy solutionRecycling services are satisfactoryA website or App allows residents to easily give away unwanted itemsPublic safety is not