1、Chengdu 成都 Office 3508,No.18 Dongyu Street,Jinjiang District,Chengdu,China,610016成都市锦江区东御街 18 号百扬大厦 3508 室电话 Tel：+86 28 6267 5413 Shenzhen 深圳 Office 1509,Building D,Dachong Business Center,Nan-shan District,Shenzhen,China,518057 广东省深圳市南山区大冲商务中心 D 座 1509 室Qingdao 青岛 Office 1712,Building B,Heda Center

2、,No179 Tailiu Road,North District,Qingdao,China,266199青岛市市北区台柳路 179 号和达中心 B 座 1712 室电话 TEL：+86 532 8093 0342Changzhou 常州22nd Floor,Building 5,Changfa Plaza,No.101-1 Taihu East Road,Xinbei District,Changzhou常州市新北区太湖东路 101-1 号常发广场 5 号楼 22 层 Beijing 北京 Office 608,Fan Li Plaza,No.22 Chaoyang District St

3、reet,Beijing,China,100020 北京市朝阳区朝阳门外大街 22 号泛利大厦 608 室 电话 TEL：+86 10 5673 2900 Our OfficesSuzhou 苏州 Office 1002,Suzhou Center Office Tower B,Suzhou Industrial Park,Suzhou,China,215000苏州市工业园区苏州中心办公楼 B 座 1002 室电话 TEL：+86 512 8885 0273Zhongshan 中山Office 1610,LiHe International Finance Center,No16 Zhongs

4、han 3rd Road,East District,Zhongshan,China 528400中山市东区中山三路 16 号之三国际金融中心 1610 室电话 TEL：+86 760 8886 0019Dalian 大连大连市中山区长江路 280 号大连中心裕景 5 号楼 ST2 大厦 2901 室Office 2901,ST2,Building 5 Yujing,Dalian Center,No.280 Changjiang Road,Zhongshan District,Dalian,Liaoning,ChinaShanghai 上海15th Floor,The Crest Buildi

5、ng,No.500 West Yanan Road,Changning District,Shanghai.China 200050上海市长宁区延安西路 500 号嘉宁国际大厦 15 楼电话 TEL：+86 21 2225 4600 Guangzhou 广州 Office 3807,Tianhe City,208 Tianhe Road,Tianhe District,Guangzhou,China,510620 广州市天河区天河路 208 号粤海天河城 3807 室电话 TEL：+86 20 3889 9626 Wuxi 无锡Office 1042,Building 2,Henglong P

6、laza,No.139,Renmin Middle Road,Liangxi District,Wuxi无锡市梁溪区人民中路 139 号恒隆广场写字楼 2 座 1042 室Singapore8 Marina Blvd Level 11,Marina Bay Financial Centre Tower 1 Singapore 018981Tel：+00 65 6727 6122人力资源雇佣调研报告2024EMPLOYMENT REPORTAbout CONNECTUSCONNECTUS 是一家国际性人力资源管理咨询公司，2013 年成立，目前在亚太区 13 个城市拥有超过 300 名专业顾问。

7、我们提供人才寻猎，招聘流程外包，灵活用工，出海业务，组织与人才发展，咨询与市场洞见，职前规划和专家网等专业服务，致力于帮助客户提升组织效能激发人才潜力，凭借高度专注以及高效协作，CONNECTUS 与众多企业缔结了长期合作的伙伴关系。以使命驱动，以专业践行，我们深信世界会因人才而非同凡响。CONNECTUS is an international human resource management consulting company founded in 2013.Currently,it has more than 300 professional consultants in 13 As

8、ian cities.We provide executive search,recruitment process outsourcing,flexible staffing,internationalization,organization and talent development,consulting and market intelligence,career advisory,expert network and other professional services.Dedicated to helping clients improve organizational effe

9、ctiveness and inspire talent potential,CONNECTUS is able to establish long-term business partnerships with many enterprises.Driven by our mission,we believe that by developing and empower-ing talents,we can create an extraordinary world.坚持 Persistence Conquers All合作 One Team恒学 Move out of Comfort Zo

10、ne积极 Go Beyond Limits诚信 Integrity is Doing the Right Thing创新 Run a Different RaceCore Values01企业人才发展Talent Development我们专注于帮助企业培养卓越的领导者，从技术人员的领导力提升，到新任经理的管理技能训练，再到复杂的企业高管领导力发展项目，以终为始地帮企业设计定制化的解决方案，通过培训、人才发展项目、工作坊、行动学习、团队教练、一对一教练等方式，系统地提升企业管理人员的领导力。We specialize in helping companies develop exception

11、al leaders,from leadership enhancement for technical professionals,to management skills training for newly promot-ed managers and complex executive leadership development programs.We systematical-ly enhance the leadership of business managers by helping companies design customized solutions,through

12、training courses,talent development programs,workshops,action learning,1-on-1 and team coaching etc.灵活用工服务 Flexible Staffing CONNECTUS 的灵活用工服务，旨在优化企业的灵活用工服务，实现弹性用工闭环，打破目前比较单一的雇用形式，从而为企业完善复合型的用工模式。CONNECTUS STAFFING aims to help customers optimize their mode of employment.Breaking away from the curre

13、nt relatively single employment mode,we can solve the com-plex employment challenges faced by enterprises.高端猎头服务 Executive SearchCONNECTUS 的高端猎头服务，是针对企业的中高端管理层岗位、稀缺岗位、机密岗位以及专业型技术人才，我们能够提供快速且定向的招聘解决方案，帮助企业搜寻、筛选、匹配人才。CONNECTUS Executive Search has the expertise in placing senior management positions,n

14、iche posi-tions,confidential positions and professional tech-nical personnel.We can provide efficient and tar-geted recruitment solutions,helping companies search,screen and match talent.专家网服务Expert Network 在 INITIAL，我们与客户携手，洞见未来趋势，引领行业潮流。以“客户与行业专家零距离”为服务理念，旨在以多年的行业经验及独到的视角为客户提供最契合要求的信息解决方案，协助客户在最短时

15、间内做出在华投资和经营战略的精准决策。At INITIAL,we are the first to see the future.“Zero distance between customers and industry experts”is our service concept.We help customers make faster and better investment and business deci-sions by providing them with valuable market insights.0203职前规划Career AdvisoryHEADSTART 是

16、 CONNECTUS 的应届生求职服务项目，旨在为全球大学生梳理职业发展方向，提供职前辅导、求职决策、职业内推等多维度求职解决方案，致力于引领大学生迈好职场第一步。HEADSTART is a graduate career advisory service introduced by CONNECTUS.It aims to provide multi-dimensional service such as career coaching,job search and position recommendation for university graduates worldwide.It

17、is committed to help universi-ty graduates to get a headstart in their career.出海业务InternationalizationGATEWAY SEARCH 旨在甄选市场上最优秀的人才，是许多寻求一流专业人才的全球客户的首选战略区域搜索合作伙伴。我们能迅速理解客户的需求,熟悉不同国家和地区的文化特点，更加精准的洞察，我们是人才的门户，助力企业“轻装上阵”出海。GATEWAY SEARCH is about identifying the best talent in the market.A preferred str

18、ategic regional search partner for many glocal clients looking at first-rate qualified professionals.We understand customer needs,are familiar with the cultural characteristics of different countries and possess strong market insights.We are the gateway to talent,helping customers go global with eas

19、e.我们的优势WHY CONNECTUS 10 年稳定增长，为未来高增长做好准备10 years of Steady Growth and Well Posi-tioned for Future High Growth10百万候选数据库1 Million Candidate Database1,000,000广泛的办事处网络(分布在 3 个国家的 13 个办事处)Extensive Office Network(13 Offices in 3 Countries)13全方位人力资源解决方案公司(6 个事业部)Total HR Solutions Company(6 Business Units

20、)610获奖公司(中国十大人力资源咨询公司)Award Winning Company(Top 10 HR Con-sulting Firm in China)强大的客户基础(500 多家跨国公司和领先的本地公司)Strong Clientele Base(500+MNC&Lead-ing Local Companies)500+十大行业领域10 Major Practices房地产Real Estate汽车Automotive互联网Internet&ICT高科技与半导体Hi-tech&Semi-Conductor工业Industrial银行与金融服务Banking&Finance Servi

21、ces消费品，零售与奢侈品Consumer,Retail&Luxury医疗健康与生命科学Healthcare&Life Science职能与专业服务Corporate&Professional Services文化与旅游Cultural&Tourism0405报告说明本报告以客观、准确的数据为基础，深入分析各人选所在行业的现状以及预测未来人力雇佣及人才管理等方面的趋势。我们邀请了八大行业千余位管理人员和候选人参与了本次调研，形成了2024 康耐仕人力资源雇佣调研报告，旨在帮助大家更好地掌握市场趋势，应对职场变化，在这个 VUCA 时代，将不确定性转变为更多的可确定性，同时给予 2024 年的人

22、力资源管理者以启发和借鉴。This report is based on objective and accurate data,analyzing in depth the current situation of each candidates industry and predicting future trends in human employment and talent management.We have invited over a thousand managers and candidates from eight major industries to particip

23、ate in this survey,resulting in the 2024 CONNECTUS Employment Research Report.The report aims to help everyone better understand market trends,respond to workplace changes,and transform uncertainty into more certainty in this VUCA era.At the same time,it provides inspiration and reference for human

24、resources managers in 2024.样本量 Sample Size：1850调研持续时间：2024 年 3 月 1 日-2024 年 4 月 15 日Survey Duration:March 01,2024-April 15,2024涉及行业：工业制造业，汽车与零部件，医疗健康与生命科学，银行及金融服务行业，消费品行业，互联网行业，房地产行业，高科技与半导体。Industries:Industrial,Automotive,Healthcare&Life Science,Banking&Financial Services,Consumer,Internet&ICT,Rea

25、l Estate and Hi-tech&Semi-Conductor.ABOUTTHEREPORT072022 年度最佳行业猎企 汽车/智能电车【谷露】Best Hunter for Automotive Industry in 2022【Gllue】2022 年度先锋人力资源品牌【第一资源】Chinas Leading HR Consulting Brand in 2022【TopHR】2022 华东区域优质雇主【脉脉】East China Best Employer Award in 2022【Maimai】2022 攻坚合作共赢奖【smart HR】Win-win Cooperatio

26、n in 2022【smart HR】2022 年度最佳商业合作伙伴【TTI SI】Best Business Partner in 2022【TTI SI】2022 中国区汽车行业卓越招聘服务机构【招聘联盟】Best Executive Search Agency Automotive in 2022【RECC】2022 新旗奖-年度解决方案奖【HRflag】NewFlag Awards-Best Solution Award in 2022【HRflag】2022 年度最佳综合猎企【谷露】Best Comprehensive Hunting Enterprise in 2022【Gllue

27、】2023 年度上海市人力资源服务伯乐奖【上海市政府】Shanghai Human Resources Services“Bo Le”Award in 2023【Shanghai Government】2023 猎届震撼大单奖【谷露】Top Shocking Placement in 2023【Gllue】2023 中国区十年匠心招聘服务机构【招聘联盟】Ten year Craftsmanship Recruitment Service Agency in 2023【RECC】2023 年度前十非凡 Hunter【猎聘】Top 10 Extraordinary Hunter in 2023【L

28、iepin】2023 智选潜力奖【smart HR】Best Potential Award in 2023【smart HR】2023 人力资源服务机构 100 强【第一资源】Top 100 Human Resources Service Organization in 2023【TopHR】奖项与荣誉Awards&Honours06报告概述REPORT SUMMARY企业稳健经营Stable Company Operation2023 年，受全球大环境的影响，企业纷纷结构性变革优化或业务方向调整。就业市场的恢复并未如预期。反应到招聘市场，绝大多数企业对于扩张持保守态度，“降本增效”、“稳健

29、经营”成为大部分企业的核心战略。In 2023,affected by the global environment,enterprises have undergone structural changes and optimizations or adjusted their business strat-egy.The recovery of the job market has not been as well as expected.Reflected in the recruitment market,the vast majority of enterprises maintai

30、n a conservative attitude towards expansion,with cost reduction and efficiency enhancement and operational stability becoming the core strate-gies of most enterprises.人才竞争加剧Intensified Talent Competition人才竞争加剧：高技能人才的竞争变得更加激烈，企业需要更加努力地吸引和留住优秀的员工。求职者对工作环境、福利待遇和职业发展机会的期望也在不断提高。随着工作环境的变化和技术的快速发展，软技能如沟通能

31、力、团队合作和适应能力将变得更加重要。求职者需要展示他们在这些方面的能力。Intensified talent competition:The competition for highly skilled talents has become more intense,and enterprises need to work harder to attract and retain excellent employees.The expectations of job seekers for the work environment,welfare benefits,and career de

32、velopment opportunities are also constantly increasing.With changes in the work environment and rapid technological advancements,soft skills such as communication skills,teamwork,and adaptability will become more important.Job seekers need to demonstrate their abilities in these areas.拥抱 AI 变化Embrac

33、e AI ChangeAI 对我们的工作的影响就像是一场革命。它不仅仅改变了我们的工作方式，而且改变了我们思考和解决问题的方式。工作机会不是取决于时代，而是取决于自己。在人工智能逐渐普及的今天，善用人工智能的人，终将会取代不会善用智能的人。The impact of AI on our work is like a revolution.It not only changes our way of working,but also changes the way we think and solve problems.Job opportunities are not determined b

34、y the times,but by oneself.In todays world where arti-ficial intelligence is gradually becoming popular,those who make good use of it will eventually replace those who do not.09样本分析SAMPLE ANALYSIS您属于哪个世代?Which generation do you belong to?60 后/70 后 post 60s/70s8.5%80 后 post 80s47.1%90 后post 90s40.5%0

35、0 后 post 00s3.9%您属于哪个行业?Which industry do you belong to?房地产行业 Real Estate6.4%高科技与半导体 Hi-tech&Semi-Conductor6.6%银行及金融服务业 Banking Financial services9.3%医疗健康与生命科学 Healthcare&Life Science9.5%互联网行业 Internet&ICT10.2%消费品行业（零售，快消，奢侈品）Consumer(retail,FMCG,luxury)12.4%汽车及零部件行业 Automotive16.2%工业制造业 Industrial2

36、1.0%其他行业 Other industries8.4%08PartOne市场趋势MARKET OUTLOOK01市场趋势Market Outlook雇佣趋势分析HR AnalysisAI 带来的革新AI Innovations人才发展Talent Development01020304P11P17P22P2810CONTENTS有 25.4%房地产企业的营业额呈双位数下降。作为国民经济支柱的房地产行业，在经历了至暗时刻后，国家相继出台保交楼、“因城施策”、金融 16 条等政策支持楼市回暖，也希望房地产业能逐渐走出低迷。25.4%of real estate companies have s

37、een a double-digit decline in revenue.As a pillar of the national economy,the real estate industry has experienced its darkest period,and the government has successively introduced policies such as guaranteeing delivery of properties,implementing policies tailored to the city,and implementing 16 fin

38、ancial policies to support the recovery of the real estate market.It is also hoped that the real estate industry can gradually emerge from the downturn.2023年有半数企业的营业额持平甚至下降In 2023,the revenue of half of the companies was flat or even decreased营业额双位数增长的前三行业分别是：高科技&半导体行业46%，工业制造行业31.4%和银行金融服务行业30.3%Th

39、e top three industries with double-digit growth in revenue are:high-tech and semiconductor industry with 46%,industrial manufacturing industry with 31.4%,and banking and financial services industry with 30.3%.后疫情时代的 2023 年，消费不足和债务风险两个问题是巨大且长期的灰犀牛，叠加外部环境的急速变化，让许多企业经营越来越困难，甚至遇到了生存瓶颈。但 2023 年有 50%企业的营业

40、额呈现增长，同比 2022 年的营业额增长同比下降了 8.7 个百分点。In the post pandemic era of 2023,the two problems of insufficient consumption and debt risk are huge and long-term grey rhinoceros-es.Coupled with the rapid changes in the external environment,many enterprises are facing increasingly difficult operations and even

41、survival bottlenecks.However,in 2023,50%of enterprises still showed an increase in rev-enue,a decrease of 8.7 percentage points compared 2022.2023 年您所在公司营业额变化Revenue growth of your company in 202310.1%13.1%27.0%25.6%24.3%双位数下降 Double digit decline个位数下降 Single digit decline持平 Flat个位数增长 Single digit g

42、rowth双位数增长 Double digit growth2023 年各行业的营业额变化Revenue growth of industry in 2023双位数下降 Double digit decline个位数下降Single digit decline持平Flat个位数增长 Single digit growth双位数增长Double digit growth汽车及零部件行业Automotive 工业制造业Manufacturing高科技与半导体Hi-tech&Semi-Conductor消费品行业（零售，快消，奢侈品）Consumer(retail,FMCG,luxury)互联网行业

43、Internet&ICT房地产Real Estate25.4%19.7%35.2%5.6%14.1%医疗健康行业Healthcare9.0%8.1%27.9%27.0%27.9%银行及金融服务业 Banking and financial services7.3%11.9%29.4%21.1%30.3%9.1%9.1%33.1%27.3%21.5%7.3%21.2%19.0%24.8%27.7%5.4%1.4%21.6%25.7%46.0%9.4%14.8%17.9%26.5%31.4%10.8%10.8%17.7%34.4%26.3%12132023年薪资持平及下降的比例达到52%52%of

44、 merit increment was flat or decrease in 2023从各行业来看，房地产行业从业人员的薪资下降比例为最高的 39.4%。而薪资增加的前三行业分别是消费品行业，汽车行业以及工业制造业。From various industries,the highest proportion of salary decrease among employees in the real estate industry is 39.4%.The top three industries with salary increments are consumer goods,auto

45、motive,and industrial manufacturing.房地产Real Estate5.6%1.4%14.1%39.4%39.4%减少 Decrease持平 No change增加 1-10%Increase by 1-10%增加 10-20%Increase by 10-20%增加 20%以上 Increase by 20%above2023 年各行业的薪资变化Salary changes across industries in 2023汽车及零部件行业Automotive 工业制造业Manufacturing高科技与半导体Hi-tech&Semi-Conductor消费品

46、行业（零售，快消，奢侈品）Consumer(retail,FMCG,luxury)互联网行业Internet&ICT银行及金融服务业 Banking and financial services医疗健康行业Healthcare5.4%38.7%44.1%8.6%3.2%3.6%1.4%9.5%9.1%3.7%9.0%33.3%44.1%9.9%3.6%13.8%28.4%42.2%11.9%8.3%29.8%38.0%14.9%11.0%39.4%31.4%8.8%14.9%35.1%41.9%6.8%8.5%44.0%32.7%11.2%2023 年您的薪资变化What is your me

47、rit increment in 2023 34.0%40.1%12.1%4.5%9.3%14研发工程岗位居其后，由于研发岗位需要具备较高的技术能力和创新能力，而这些能力往往需要长时间的学习和积累。因此，具备这些能力的人才也相对稀缺。R&D engineering position ranks second,as it requires high technical and innovative abilities,which often require long-term learning and accumulation.Therefore,talents with these abili

48、ties are relatively scarce.由于流动性高，销售岗一直是大多数企业最短缺的岗位Due to high turnover,sales positions have always been the most scarce position in most enterprises您所在的企业 2023 年有哪些岗位人员短缺?Which positions are understaffed in your company?市场Marketing销售Sales人力资源HR战略和商务智能Strategy andBusinessIntelligence会计与财务Accountinga

49、nd Finance法务Legal研发及工程Research andDevelopment;Engineering生产运营Production andOperation信息技术IT供应链与物流Supply Chain and Logistics其他Others26.8%44.0%7.1%22.6%7.4%6.3%36.0%15.5%12.4%8.9%6.3%15PartTwo雇佣趋势分析HR ANALYSIS02大批企业进行开源和节流，降本和增效，在市场波动或经济不景气时，较低的运营成本可以为企业提供更大的缓冲空间，抵御市场风险。而想要突破重围，企业则需要不断地吸引新客户来增加市场份额和收入，

50、新客户通常来自不同的行业、地域或消费群体，有助于企业实现市场多元化，降低对单一客户或市场的依赖。A large number of enterprises engage in generation of new sources of income,cost reduction and efficiency enhancement.In times of market fluctuations or economic downturn,lower operating costs can provide greater buffer space for enterprises to withsta

51、nd market risks.To break through the barriers,companies need to constantly attract new customers to increase market share and revenue.New customers usually come from different industries,regions,or consumer groups,which help companies achieve market diversification and reduce dependence on a single

52、customer or market.“降低运营成本”成为企业应对挑战的最重要举措Reducing operating costs has become the most important measure for enterprises to cope with challenges贵公司今年有何战略调整?What is your company strategy for 2024?开发更多客户BD new clients48.4%提高现有客户的销售额Increase revenuefrom current customers39.4%降低运营成本Reduce operating cost5

53、1.9%减员Retrenchment17.2%开拓新业务Expand new businesses47.3%16从年龄层来看，随着年龄的增加，在换工作选择上也更为保守。“00 后”跳槽频次排名第一，“60/70 后”跳槽频次相对最低，仅 18%有跳槽经历。年轻人相比中年人更倾向于变换工作岗位，在职场中通过适时改变方向、调整定位，追求更广阔的发展空间。From an age perspective,as one ages,they tend to be more conservative in their choice of changing jobs.The frequency of job

54、hopping among the post-2000s ranks first,while the frequency of job hopping among the post-60s and post-70s is relatively lower,with only 18%changing jobs.Young people are more inclined to change their jobs compared to middle-aged people,and in the workplace,they tend to pursue broader development o

55、pportunities and career positioning at the right time.是 YES否 NO主要的离职理由包括个人发展空间不足、薪资待遇不合理和公司战略调整。各企业的人力资源部门应重视员工发展需求，制定合理薪酬制度，明确企业战略目标。值得注意的是：“薪资福利不满意”也从去年的 35.9%上升到现在的 48%，薪资待遇的不合理也是导致员工离职的一个关键因素。如果员工认为自己的工作付出得不到应有的回报，或者他们的薪酬待遇与市场水平存在较大的差距，那么他们很可能会产生离职的想法。The main reasons for resignation include ins

56、ufficient personal development space,unreasonable salary and benefits,and company strategic adjustments.The human resources department of each enterprise should attach importance to the development needs of employees,establish a reasonable salary system,and clarify the strategic goals of the enterpr

57、ise.It is worth noting that dissatisfaction with salary and benefits has increased from 35.9%in the last year to 48%and is also a key factor for employee turnover.If employ-ees believe that their work is not receiving the expected return,or if there is a significant gap between their salary and mark

58、et level,they are likely to contemplate leaving.在2023年，职场求稳更为明显，有75%的受访者选择不换工作In 2023,the pursuit of workplace stability became apparent,with 75%of respondents choosing not to change jobs最主要的离职原因依旧是“没有职业发展前景”The main reason for leaving is still lack of career development prospects在过去的 2023 年，您是否有换过工

59、作?Did you change jobs in 2023?75.1%24.9%是 YES否 NO各年龄段在 2023 年换工作的比例The proportion of job changes by age group in 202360 后/70 后post 60s/70s18.0%82.0%80 后post 80s21.5%78.5%90 后post 90s28.9%71.1%00 后post 00s39.2%60.8%考虑跳槽的原因是?What are the reasons that makeyou consider changing job?13.6%22.3%48.0%13.1%1

60、1.6%23.2%31.8%49.0%公司组织架构及业务调整 Organizational/business restructuring不认同当前公司的上海品茶 Do not identify with the company culture缺乏培训机会 Lack of training opportunities没有职业发展前景 Lack of career development opportunities缺乏公平竞争环境 Unfair work environment薪资福利不满意 Dissatisfied with compensation and benefits没有给与充足的认同感

61、 Lack of recognition不认同公司未来的战略 Do not identify with the companys strategy1819在选择公司最看重什么时，不同年龄阶段、不同行业的求职者答案很一致：“薪资/福利的满意度”荣登榜单第一。50.7%的职场人看重“直接领导管理方式”；39.3%的职场人看重“认同的上海品茶”。When choosing what companies value the most,job seekers from different age groups and industries have the same answer:“Satisfacti

62、on with salary/benefits”ranked first on the list.50.7%of professionals rated management style of the manager;39.3%of professionals rated a culture that they identify with.其他的衡量标准，各年龄段都有所差异，最为明显的是“直系领导管理方式”的差异性。80 后和 90 后对于直系领导管理方式的重视程度较 00 后有显著增加。比起“直系领导管理方式”，00 后更看重的是“人际关系/工作氛围和谐”。Other measurement

63、 standards vary across age groups,with the most obvious being the differences in the management style of direct leadership.The emphasis on direct leadership management by the 80s and 90s generations has significantly increased compared to the 00s generation.Compared to management style of direct lea

64、dership,post-2000s value harmonious interpersonal relationships/good work atmosphere more.薪酬/福利是职场人选择企业时最看重的因素Salary/benefits are the most important factors for professionals when choosing a company薪酬/福利对于每个年龄段的职场人来说，都是在选择企业时最重要的衡量标准Salary/benefits are the most important measurement criteria for eve

65、ry age group in the workplace when choosing a company50.7%11.3%有意义的企业使命 Meaningful company mission50.7%直系领导管理方式 Management style of line manager19.0%企业的品牌 Company brand36.3%合理的晋升机制 Fair promotion policy39.3%认同的上海品茶 Corporate culture which I identify with12.0%良好的内外部培训机制 Good training system60.6%薪酬/福利

66、比较满意 Good compensation and benefits人际关系，工作氛围和谐 Good work environment37.2%您在选择企业时更看重的是?What will you look for when deciding whether to join a new company?2021各年龄段人选在选择企业时更看重?What do candidates of all ages place greater emphasis on when choosing a company?46.0%认同的上海品茶 Corporate culture which I identif

67、y with直系领导管理方式 Management style of line manager企业的品牌 Company brand有意义的企业使命 Meaningful company mission合理的晋升机制 Fair promotion policy良好的内外部培训机制 Good training system人际关系，工作氛围和谐 Good work environment薪酬/福利比较满意 Good compensation and benefits90 后 post 90s00 后 post 00s32.7%31.4%17.7%15.7%15.7%49.0%7.8%62.8%6

68、4.7%54.0%18.1%12.2%40.2%7.5%38.2%65.8%60 后/70 后 post 60s/70s80 后 post 80s44.4%53.3%19.6%11.5%34.6%13.7%34.1%56.9%35.1%22.5%21.6%17.1%37.8%54.1%12.6%Part ThreeAI带来的革新AI INNOVATIONS0388%的职场人都认为 AI 能全面助力并提高工作效率。AI（人工智能）作为一项强大的技术助力，已经深刻影响着各行各业。通过自动化和智能化的方式，为职场人员解决了大量繁琐、重复的任务，极大地节省了时间和精力，同时 AI 也可以促进创新和拓展

69、职业发展的可能性，为职场人员带来了诸多实质性的好处。88%of professionals believe that AI can comprehensively assist and improve work efficiency.AI(Artificial Intelligence),as a powerful technological aid,has deeply influenced various industries.Through automation and intelligence,a large number of tedious and repetitive tasks

70、 have been solved for professionals,greatly saving time and energy.At the same time,AI can also promote innovation and expand the possibilities of career development,bringing many substantive benefits to professionals.在这个万物皆可 AI 的时代，这场革新给我们带来了一种全新的合作方式In this era,where AI can be used everywhere,this

71、 revolution has brought us a new way of cooperation您认为使用 AI 是否能提高工作效率?Do you think using AI can improve work efficiency?是 YES否 NO88.2%11.8%23现在人类和 AI 相互协作，互补优势，共同完成任务。我们更多的把 AI 看作是我们的助手，而不是竞争对手。尽管 AI 在许多领域取得了巨大的进展和成就，但它仍然存在一定的弱点和挑战。Nowadays,humans and AI collaborate with each other,complement each o

72、thers strengths,and work together to complete tasks.We see AI more as our assistant than our competitors.Although AI has made tremendous progress and achievements in many fields,it still has certain weaknesses and challenges.在职场中，“获取信息”和“数据分析性工作”分别是最高频使用AI来完成的工作内容In the workplace,obtaining informati

73、on and data analysis work are the most frequently used tasks when using AI“无法判断AI产生的信息真伪”是困扰大多数职场人员的问题The inability to determine the authenticity of information generated by AI is a problem that troubles most professionals in the workplaceAI 时代，您会有以下哪些职场焦虑?In the era of AI,which of the following wor

74、kplace anxieties do you experience?我们经常需要查找大量的资料和信息来支持我们的决策和工作需求。通过 AI 智能助手的支持，来解决和业务无关的知识类和分析类问题，更加高效地完成信息搜索和整理的工作。它不仅为我们省去了大量的时间和精力，减少了信息过载的困扰，还帮助我们获取到更加准确和有价值的信息，提升了我们的工作效率和决策水平。We often need to search for a large amount of data and information to support our decision-making and work needs.With t

75、he support of AI intelligent assistants,general knowledge and analysis unrelated to business can be solved,enabling more efficient information search and compilation.It not only saves us a lot of time and energy,reduces the problem of information overload,but also helps us obtain more accurate and v

76、aluable information,improving our work efficiency and decision-making process.您会使用 AI 完成以下?Would you use AI to complete the following?创造性工作Creative work总结会议内容Summarizemeeting contentPPT 制作等PPT creation andother work数据分析性工作Data analysis work获取信息Search for information21.8%36.6%54.5%61.9%62.3%个人信息被泄露 P

77、ersonal information leaked23.2%被迫适应新的工作角色 Forced to adapt to new job roles23.2%自主决策能力受影响 The ability to make independent decisions is affected33.4%无法判断 AI 产生的信息真伪 Unable to determine the authenticity of information generated by AI59.3%更高的工作效率要求 Higher work efficiency requirements40.2%担心被新技术替代 Worrie

78、d about being replaced by new technologies33.1%2425AI 对我们的工作的影响就像是一场革命。它不仅仅改变了我们的工作方式，而且改变了我们思考和解决问题的方式。AI 提高了我们的工作效率，还解放了我们，让我有更多时间去思考和创新，创造更多有价值的产品。The impact of AI on our work is like a revolution.It not only changes our way of working,but also changes the way we think and solve problems.AI has i

79、mproved our work efficiency and liberated us,giving me more time to think and innovate,and creating more valuable products.“创新思维”被认为是适应未来职场的最重要软技能Innovative thinking is considered the most important soft skill to adapt to the future workplace.除了“创新思维”，各年龄段都认为“成长型思维”和“人际沟通能力”是未来最需要提升的职场软技能In addition

80、 to innovative thinking,all age groups believe that growth oriented thinking and interpersonal communica-tion skills are the most important workplace soft skills that need to be improved in the future.推销能力与影响力 Sales ability and influence人际沟通能力 Communication skills客户关系管理 Customer relationship managem

81、ent成长型思维 Growth mindset数字技术素养 Digital literacy创新思维 Innovative thinking各年龄段认为的最重要软技能?Soft skills importance by age group?43.2%41.4%22.5%70.3%44.5%48.7%40.6%35.2%26.8%64.8%48.6%49.0%39.7%39.3%25.4%60.2%44.9%50.4%27.5%41.2%23.5%64.7%43.2%49.0%60 后/70 后 post 60s/70s80 后 post 80s90 后 post 90s00 后 post 00

82、s数字技术素养Digital literacy39.9%客户关系管理 Customer relationshipmanagement37.6%推销能力与影响力Sales ability andinfluence25.7%创新思维 Innovative thinking63.4%成长型思维Growth mindset46.1%人际沟通能力Communication skills49.5%您认为适应未来职场的重要软技能?What soft skills are important when adapting to the future workplace?2627学习发展是一种促动器，可以帮助公司

83、承托组织战略目标，加速团队成长节奏，应对愈发严峻的业务挑战，因此“根据企业发展定制人才发展计划，将人才学习发展与业务战略目标对齐”成为绝多数企业对于人才学习发展的主要目的。Learning and development is a driving force that can help companies support organizational strategic goals,accelerate team growth,and cope with increasingly severe business challenges.Therefore,customizing talent d

84、evelopment plans based on enterprise development and aligning talent learning and development with business strategic goals has become the main goal of most enterprises for talent learning and development.69.8%根据企业发展战略定制人才发展计划，将人才学习发展与业务战略目标对齐Customize talent development plans based on the companys

85、development strategy,aligning talent learning and development with business strategic goals62.2%帮助员工提升专业技能、软实力力或促进心智发展Assist employees in improving their professional skills,soft skills,or promoting mental develop-ment15.9%Building a people-orient-ed culture打造以人为本的文化46.6%Evoke employee strengths and

86、 promoting employee retention激发员工优势，促进员工留任Part Four人才发展TALENT DEVELOPMENT04您企业对于人才学习发展的主要目的?What is the main purpose of your company for talent learning and development?29.3%Creating a cultural atmosphere for lifelong learning打造终身学习的文化氛围2951.9%跨部门协作代际管理演讲与呈现职场素养沟通影响力领导力及管理角色转身38.4%34.6%问题分析与解决教练式领导项

87、目管理团队效能管理战略制定与承接技术引导“领导力”、“沟通影响力”、“问题分析与解决能力”被认为是最需要通过学习来进行提升的三项软技能Leadership,communication&influence and problem-solving skills are considered the three soft skills that require the most improvement through learning您认为职场人士最需要通过学习发展进行提升的技能?What skills do you think professionals need to improve throu

88、gh learning and development?302024年企业用于学习发展的人均预算相较2023年有所提升The per capita budget for learning and development in enterprises in 2024 has increased compared to 2023可以看到，2024 年学习发展人均预算在 3000 元以上的企业相比 2023 年有所增加。这也说明，更多的企业开始重视员工学习发展等这类有利于组织长期发展的经营活动投入，以提升组织的未来竞争力。It can be seen that the number of enter

89、prises with a per capita budget of over 3000 yuan for learning and development in 2024 has increased compared to 2023.This also indicates that more companies are paying attention to investing in business activities such as employee learning and development,which are beneficial to the long-term devel

90、opment of the organization,in order to enhance its future competitiveness.10000 元/人近几年人均学习发展的预算比较Comparison of per capita learning and development budgets in recent years46.1%202420232022202152.6%52.2%28.5%29.4%28.7%30.8%43.4%17.2%13.5%11.4%24.5%7.3%5.2%5.6%3.6%高科技与半导体 Hi-tech&Semi-Conductor汽车及零部件行业

91、 Automotive工业制造业 Manufacturing银行及金融服务业 Banking and financial services消费品行业（零售，快消，奢侈品）Consumer(retail,FMCG,luxury)互联网行业 Internet&ICT医疗健康行业 Healthcare房地产 Real Estate3000-5000 元/人11.8%18.5%8.4%11.8%12.4%7.3%8.4%3.9%5000-10000 元/人9.6%11.5%20.2%14.4%5.8%3.9%2.9%10000 元/人9.1%6.8%4.6%9.1%15.9%25.0%4.6%2.3%

92、3000 元/人13.6%19.0%11.5%8.6%6.1%9.7%6.5%4.7%各行业的预算比较Comparison of budgets across industries319.6%近半数的被访者，在去年都参加过公司提供的“卓有成效类”相关的培训课程Nearly half of the respondents participated in the Lead Results training courses provided by the company last year业务破局类（经营规划/商业敏锐/全局决策/敏捷构建等）Lead Business(Business Planni

93、ng/Business Acumen/Comprehensive Decision/Agile Build,etc.)20.3%凝聚组织类（团队协同/冲突管理/人才管理/跨文化管理等）Lead Organization(Team Collaboration/Conflicts Management/Talent Development/Cross-cultural Management,etc.)35.9%鼓舞人心类（沟通影响/激励赋能/教练辅导/代际管理）Lead People(Influence&Communication/Empowerment&Motivation/Coaching/I

94、ntergenerational Management,etc.)28.4%卓有成效类（绩效目标管理/问题分析解决/项目管理/引导技术/经验萃取等）Lead Results(Performance&Objective Management/Problem Solving/Project Management/Facilitation/Experience Extraction,etc.)46.3%自我主导类（自我觉察/思维进阶/管理转身/自我管理等）Lead Self(Self-awareness/Mindset/Leadership-awareness/Self-management,etc

95、.)39.7%驾驭未知类（创新变革转型/企业价值文化/商业模式重塑/战略方向规划等）Lead Uncertainty(Innovation&Change Management/Corporate Value&Culture/Business Model Reinvention/Strategic Direction Planning,etc.)10.3%专业能力和其他类（财务/销售/供应链等）Professional competencies and others(Finance/Sales/Supply Chain,etc.)35.9%2023年您所在企业提供了哪些方面的培训?What aspects of training did your company provide in 2023?32POWERING TALENTSTO CREATE ANEXTRAORDINARY WORLD