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1、人力资源雇佣调查报告Awards2021Top 100 Human Resources Services Organization by TopHRTOP1002020Top 10 International Executive Search in China by TopHR/TOP10 Top Executive Search Agency by TopHR Top 10 Extraordinary Executive Search firm by Liepin HUNTER 2019-2020 The RECC Awards of China-Top Internet Team Nomi
2、nation“”-Top Consumer Team Nomination“”Asia Recruitment Awards Hong Kong 2020 ARA-Best Executive Search Agency(Gold)-Best Candidate Experience Agency(Gold)-Best Internet Team(Silver)/-Best Media&Marcom Team(Silver)-Best Client Service Agency(Bronze)CONNECTUS20127250CONNECTUSFounded in 2012 in Singap
3、ore,CONNECTUS is an international human resource management consulting company.It currently has more than 250 professional consultants in 7 cities in mainland China.It provides executive search,recruitment process outsourcing,flexible staffing,organization and talent development,consulting and marke
4、t intelligence,career advisory and other professional services.Dedicated to helping our clients improve organizational effectiveness and unleash the potential of talents,CONNECTUS believes in developing long-term strategic partnerships with our clients.Driven by our mission and professionalism,we be
5、lieve that by powering talents,we can create an extraordinary world.2021 CONNECTUS2021Welcome to the 2021 CONNECTUS Employment Report.We invited more than 1,000 managers and candidates from seven major industries to participate in this survey to provide an insight to Chinas talent market in 2021.Sam
6、ple Size1042Survey Duration:March 2,2021-April 19,2022Industries:Consumer(Retail,FMCG,Luxury),Automotive&Parts,Healthcare,Industrial Manufacturing,Banking&Finance,Internet&Hi-Tech and Real Estate.首席执行官总结CEO Summary回顾2020年,这一年我们共同迎接了很多意想不到的挑战,但也共同创造了奇迹。这些宝贵的经历,让我们对于2021年更加期待,也让我们更加珍惜每一次
7、机遇。Looking back in 2020,we faced many unexpected challenges together,but alsocreated miracles together.These valuable experiences make us look forward to 2021and seize every opportunity.根据报告,在2021年,我们可以更加关注以下4个方面:According to the report,we canfocus on the following four areas in 2021:中国政府与人民迅速的抗疫反应,
8、使得疫情在国内得到很好的控制,在华企业也先人一步地有序复工。放眼全球,在华企业在2021年还是拥有市场发展的条件优势。相较在其他区域扩张业务,企业还是更多的选择了在国内进行扩张。The rapid response of the government and people have brought the pandemic undercontrol in China and the companies have resumed work in an orderly manner.Comparing with foreign multi-national companies,Chinese co
9、mpanies will have anexpansion advantage in 2021.Foreign multi-national companies are also more likely toinvest and expandin China than in other countries.01 中国市场的持续发展Continuous growth of the Chinese market市场比较愿意接受灵活用工模式,企业和人才不必拘泥与传统的就业模式,根据需求达到灵活的合作。The market has become more acceptable to flexible
10、staffing.Companies andcandidates do not have to adhere to the traditional modes of employment andcanadjust their model to the market accordingly.用工模式更加灵活More flexible mode of employment02近几年以来,销售岗位一直是各行业需求度最高的一个岗位。Compared to previous years,sales position is experiencing the highest demandacross all
11、 industries.销售岗位在全行业中需求旺盛Sales position in demand across all industries03如今社会,人才在市场上的话语权愈来愈重,市场对于人才的需求,也驱使着人才不断提升自己。公司注重人才,在培训方面也为员工投入了更多的预算。Nowadays,candidates have more and more bargaining power in the market.Themarket demand for talents is driving candidates to improve themselves.Companies are fo
12、cusing on talent development and investing more in training.人才的话语权更重,培训需求量不断增加Candidate-driven market,training demand is increasing04CEO Alex Seah很高兴看到市场调查的结果与我们公司自身的发展战略比较趋同。我们关注人才,培养人才,致力于让世界因人才而非同凡响。作为一家人力资源公司,我们深知与人才实现共赢才是长久发展之道。我们注重人才匹配,培养人才,为客户提供专业的培训计划,为客户带来深度且广泛的行业新闻,提供具有前瞻性的行业预测。We are glad
13、 to see that the results of the market research are in line with ourown development strategy.We are committed to connecting and developingtalents.We believe in powering talents to create an extraordinary world.As ahuman resources consulting company,we believe that a win-win partnership isthe way to
14、long-term development.We focus on connecting talents,cultivatingtalents,providing professional training programs,in-depth and extensiveindustry news as well as forward-looking market insights.PART 市场宏观趋势CHINA MARKET OUTLOOKPART 市场宏观趋势CHINA MARKET OUTLOOK双位数下降Double Digit Decline2.3%个位数下降Single Digit
15、 Decline11.7%持平 Flat19.4%个位数增长Single Digit Growth32.3%双位数增长Double Digit Growth34.3%的企业预计在年营业额呈双位数增长2021年的中国进入后疫情时代,从数据来看,整个市场都透露出极大的信心,34.3%的企业预计将在2021年营业额呈双位数增长。2021年,企业会更大程度上的摆脱疫情带来的阴霾,抓住机遇,乘风而上。In 2021,China entered the post-pandemic era.From the survey data,the entiremarket showed great confiden
16、ce,with 34.3%of the enterprises expecting double-digit revenue growth.With the economy rebounding in 2021,enterprises are takingthe opportunity to grow and ride the market.2021年预计的企业营业额变化2021 Change in Company Revenueof businesses are expecting double-digit revenue growth in 202138.8%54.8%52.1%37.0%
17、37.6%24.4%25.50%33.5%29.0%27.3%31.2%29.9%19.3%33.0%15.0%21.3%12.7%20.3%24.3%200021双位数增长 Double Digit Growth个位数增长 Single Digit Growth持平 Flat2015-2021年企业营业额变化2015-2021 Change in Company Revenue的员工工资在年有普调of employees receivedmerit increments in 2021从员工的角度出发,2020年70%以上的企业给予员工1-3个月薪
18、酬作为奖金,相较于2019年,无奖金以及一个月薪酬的占比大幅降低。From the employees perspective,more than 70%of companies gaveemployees 1-3 months of bonuses in 2020.Compared to 2019,significantlyless companiesgave 0 or 1 month bonus.2021年更多的企业对员工进行了薪资上调,超过37%的员工工资增加了10%。这也是市场逐渐回暖并持续上扬的信号。More businesses in 2021 gave merit increme
19、nts to their employees,with more than 37%receiving more than 10%salary increment.It isalso a sign that the market is gradually recovering and continuing torise.后疫情时代市场信心十足After the pandemic,the market is full of confidence6.5%25.1%28.3%18.1%9.3%8.1%4.6%17.5%34.4%20.6%14.8%2.6%1.6%8.5%无奖金NONE1个月薪酬1 M
20、ONTH OF SALARIES2个月薪酬2 MONTHS OF SALARIES3个月薪酬3 MONTHS OF SALARIES4个月薪酬4 MONTHS OF SALARIES5个月薪酬5 MONTHS OF SALARIES6个月及以上薪酬6 MONTHS OF SALARIES AND ABOVE202120202019-2020年企业给予的奖金2019-2020 Year-end Bonuses4.2%22.0%36.5%24.3%10.4%2.6%减少0%-10%Decrease by 0%-10%持平No change增加0-10%Increase by 0-10%增加10%-
21、20%Increase by 10%-20%增加20%-30%Increase by 20%-30%增加 30%以上Increase more than 30%2021年薪资变化2021 Merit Increment?of companies plan to expand in other cities?Companies with global expansion plans prefer the United States,Japan and India.The top cities for domestic expansion are Shanghai,Hangzhou and Bei
22、jing.Manycompanies also mentioned that they would expand in multiple cities.?TOP 3Top 3 cities to expand?Shanghai|?Hangzhou|?Beijing?America|?Japan|?Britain?2021?of companies with expansion plans in China are also planning to expand overseas in 2021?TOP 3Top 3 countries to expand PART 人才招聘趋势TALENT R
23、ECRUITMENT TREND2.5%16.4%38.1%29.6%13.4%增加50%以上Increase more than 50%增加20%-50%Increase by 20%-50%增加0-20%Increase by 0-20%持平Flat减少0-20%Decrease by 0-20%2021年您所在企业招聘新员工的数量变化是?Hiring plans in your current company for 2021工业制造业,汽车,银行及金融行业以及互联网及高科技行业的招聘情况高于市场平均的招聘情况。外商更看好中国的投资环境与前景,更多的外商选择与中商合作,市场将呈现更为积极
24、的状态。Industrial manufacturing,automotive,banking and finance,internet and high-tech industries are hiring above market average.Foreign investors are more optimistic about Chinas economic environment andprospects.As more foreign companies choose to invest in China,the market willenter into a more posi
25、tive state.的企业在2021年会扩充员工规模of companies will expand their workforce in 20212021年扩充员工规模20%以上Expand workforce by more than 20%in 202132.1%20%中外合资企业Joint Venture Companies外资企业Foreign Enterprises销售岗位在年 年的趋势调查中都占据了绝对的需求领先,几乎所有受访企业对销售人才的需求都十分强烈。年,人力资源与战略和商业智能相较于前两年都有大幅度增长,随着大数据和数字化进程的日益发展,大数据分析和商业智能的需求也日益
26、增大。随着经济向高科技和自动化的发展,企业在加强研发的投资,并在大量招聘研发及工程人才。Sales positions are leading the demand in hiring for 3 years from 2019 to 2021,Almost all companies expressed a strong demand for sales personnel.In 2021,demand for Strategy and Business Intelligence talents increased significantly compared to the previous
27、 two years,With the growing importance of big data and digital transformation,the demand for data management and business intelligence talents are increasing.With the economy becoming more hi-tech and automated,companies are investing heavily in R&D and are hiring aggressively in the R&D andEngineer
28、ingarea.数字化,高科技及自动化变革时期的核心人才需求与日俱增Increasing Demand for Core Talents in the Period of Digital Transformation,Hi-tech and Automation48.1%销售Sales研发与工程Research&Development Engineering30.6%29.1%战略和商业智能Strategy&Business Intelligence2021年企业短缺岗位Top 3Top 3 Talent Shortage Positions2021年,人才关键字:稳定、发展、认同2021 T
29、alent Keywords:Stability,Development,Identity年整体的人员流动率态势在之间,较往年更加的平稳。来到后疫情时代的年,随着经济复苏,有一半的人在未来个月会考虑跳槽。从离职原因分析中也可看出,“公司组织架构及业务调整”的选项排名第五,相当多的职场人会担心组织架构和业务调整打破了原本的稳定状态,而选择离开。The overall staffturnover rate in 2020 is between 10%-30%,which is more stablecompared to previous years.However,with the strong
30、 economic recovery in 2021,half of employees consider changing jobs in the next 12 months.“Organizational and business structural adjustment”ranked amongst the top 5reasons for leaving.Many employees worry that organizational restructuring orbusiness adjustment will create uncertainty and choose to
31、leave.稳定 Stability您在未来12个月会考虑跳槽吗?Will you consider changing job in the next 12 months?0-10%,19.6%10%-20%,32.6%20%-30%,31.7%30%-40%,12.7%40%,3.4%Yes49%No51%2020年企业员工的流失量Staff Turnover in 2020时代的进程加快,数字化,高科技和自动化变革的推动,都让职场人意识到自我发展与进步的重要性,有29.5%的职场人在选择企业时就会把是否有良好的内外部培训机制作为评判标准之一,以及44.8%的职场人因为缺乏培训机会而离职,成
32、为员工离职的主要原因。这是多年以来第一次比缺乏职业发展前景多。这也反映了现在的职场人士觉得提升个人能力能帮助他们未来的职业发展。The acceleration of economic cycles and development of digital,hi-tech and automationmake candidates realize the importance of self-improvement and progress.When choosing acompany,29.5%of candidates will consider whether there are good
33、internal and externaltraining opportunities as one of the key criteria,while 44.8%of employees leave because of thelack of training opportunities.This is the first time in many years that the lack of training opportunities have overtaken lackof career prospects as the main reason sited for leaving.T
34、his also reflects that todaysprofessionals feel that upgrading their skills can propel their career in future.发展 Development离职五大主要原因5 Main Reasons for Leaving28.1%36.9%39.9%44.8%34.6%缺乏培训机会Lack of Training Opportunities没有职业发展前景Lack of Career Development Opportunities薪资福利不满意Dissatisfied with Salaries
35、 and Employment Benefits公司组织架构及业务调整Organizational and Business Structural Adjustment不认同当前公司的上海品茶Do not identify with the Corporate Culture29.8%29.5%35.2%49.7%39.4%认同的上海品茶Corporate culture which I identify with汇报对象,直系领导The person whom I report to良好的内外部培训机制Good training system合理的晋升机制Fair promotion pol
36、icy薪酬/福利比较满意Good compensation and benefits认同 Identity49.7%的员工会在选择企业时更看重汇报的对象和直系领导,39.4%的员工,尤其是Z世代,会看重这个企业的上海品茶是否与自身的价值观契合。认同度,是现在职场人最为看中的一部分因素之一。员工与企业共同发展,如何形成健康的联结关系,打造专业的职场环境和有价值的上海品茶将会是未来几年所有企业应着重思考的课题之一。49.7%of employees will take into consideration the person they will be reporting towhen choos
37、ing a company.39.4%of employees,especially Generation Z,will consider ifthe company culture matches their values.Having a common identity is one of the mostimportant factors when choosingan employer.Forming a healthy work relationship,creating a professional environment and a companyculture with str
38、ong core values will be one of the main issues that all companies shouldfocus on in the next few years.选择企业时更看重Kay factors when choosing a company?Employees will focus on the fit between company culture and their values more than before.Employees with a high degree of identification can generate gre
39、ater value for companies.?The influence of the economic environment and candidates own aspiration makes internal and external training more important.Developing into a learning organization will help companies take the lead in the marketplace.?Companies need to develop a healthy and comfortable work
40、place environment and create more opportunities for employees to grow and progress.Improving workplace stability can effectively enhance employee satisfaction,enthusiasm and productivity,thereby generating unlimited value for companies.2021?In 2021,a recovery year after the pandemic outbreak,recruit
41、ment activities will be increasingly robust.From thesurvey,the following trends will prevail in the next fewyears.010203PART 人才培养TALENT DEVELOPMENT TREND年企业培训预算元 人相较于年环比增长在现今商业模式快速迭代的时代背景下,越来越多的企业意识到,培养人才来快速应对不可预测的的宏观环境变化变得尤为重要。2021年43.4%的企业对于员工培训的预算30005000元/人,24.47%的企业的培训预算达5000-10000元/人。相比于前两年的数据
42、可见,企业的培训预算大幅增加。In todays era of rapid business model iteration,more and morecompanies realize that it is important to train people to quicklyrespond to unpredictable macro changes.In 2021,43.4%of companies plan to set aside a budget of RMB3000to 5000 per person for employee training,while 24.5%of th
43、ecompanies have a training budget of RMB5000-10000 per person.Compared with the previous two years,the training budget ofcompanies has increased significantly.您所在企业的人均培训预算是多少?What is your training budget per person?3.4%4.6%3.6%15.1%9.6%24.5%33.8%27.4%43.4%47.7%58.4%28.5%200000元/人500010000
44、元/人30005000元/人3000元/人Company with training budget of RMB 5000-10000 per person increased 155%in 2021 compared to 2020155%的职场人均会投入时间提升自我49.4%的职场人平均每周学习时间0-5个小时,34.1%的职场人每周学习5-10个小时。每日花一个小时左右的时间来提升自我,提高自己在市场的竞争力是大部分职场人的选择。49.4%of professionals spend 0-5 hours and 34.1%spend 5-10 hours per week on lear
45、ning.Most professionals choose to spend an hour or so every day to improve themselves so as to enhance their competitiveness in the market.投入较长时间学习的行业Time spent on self-improvement by industries您倾向选择的自我提升方式为?What is your preferred mode of training?42.6%57.9%57.7%41.9%线下沙龙Classroom salons公开课Open cour
46、ses线上课程Online training企业内训Company training互联网及高科技行业Internet Hi-Tech汽车与零部件行业Automotive Parts Sales消费品行业Consumer Goods5-10hof professionals will invest time in self-improvement房地产行业Real Estate消费品行业Consumer Goods银行及金融行业Banking&Finance10h您认为当前所在企业提供的培训能否满足您的需求?即使企业在增高自己的培训预算,但仍然有大比例的员工认为企业的培训无法满足自身所需。企业
47、仍需加强内部培训的项目设计与实践落地。Even though companies are increasing their training budget,a large proportion of employees think that the training provided by their employers cannot meet their needs.Hence,companies should evaluate and improve their internal training system.仅有的员工认为企业为其提供的培训完全契合自己所需Only 7.9%of emp
48、loyees feel that the training provided bycompanies fully meet for their needs39.2%不能满足Not able to meet11.1%没有提供培训No trainingprovided41.8%满足一些Meet partially7.9%安全能满足Able to meetDo you think the current training provided by your company meet your needs?PART 咨询服务CONSULTING SERVICESPART 灵活用工FLEXIBLE STA
49、FFINGPART 留学生OVERSEAS GRADUATES同时,48.9%的受访者对于咨询服务给予了肯定,认为咨询服务对其工作十分重要。越来越多的雇主开始意识到咨询服务的优势,这可以让他们在短时间内获得多样化的经验,解决复杂性问题,为企业注入一支强心剂。At the same time,48.9%of the respondents are positive and feel that consulting is important to their work.More and more employers are becoming aware of the advantages of c
50、onsulting services,which can allow them to gain diverse experiences,solve complex challenges,in a short time as well as inject a catalyst in their company.您认为咨询服务在您当前工作中的重要程度?How important do you think consulting services are to your current job?的企业已经与咨询公司合作of companies have engaged consulting firms
51、 beforemore than 50%believe that companies need consulting services.超过的企业认为企业需要咨询服务重要Important48.9%可有可无Not much impact on my job39.8%不重要Not important11.3%您的企业有哪些职位在使用灵活用工模式?Which industries and positions are using flexible staffing?国务院总理李克强指出,“现在中国的灵活就业正在兴起,已经涉及两亿人以上。”一方面继续鼓励增加相对稳定的就业岗位,另一方面也要广开灵活就业
52、的渠道。这有利于灵活就业市场更加健康、稳定地发展。Li Keqiang,Premier of the State Council,pointed out that“flexible employment in China is now on the rise,involving more than 200 million workforce talents.”We will continue to encourage the increase of relatively stable jobs,on the same note,we must also open up more flexibl
53、e employment channels and opportunities.This is conducive to a more healthy and stable development of the flexible job market.的企业已经开始使用灵活用工of companies have started flexible staffing在中国产业结构调整和偶发疫情的催化下,灵活用工俨然承担着打通企业用工模式闭环的角色,已然成为当前中国用工市场的必然趋势。With the pandemic in 2020,more and more companies choose t
54、o use diversified and flexible employment models to support their dynamic businesses.This is becoming an inevitable trend in this challenging world of work.18%10%14%16%12%20%8%2%IT互联网IT+金融Finance零售Retail医药Healthcare汽车Automotive房地产Real Estate制造业Industrial其他Others行业 Industry人事Human Resource23%行政Admin2
55、1%财务Finance19%销售Sales7%IT 9%供应链Supply Chain8%客服/店员Customer Service/Promoter11%其他Others2%通过调研,客户表示以下职位会启用全职、实习生和兼职人员。Findings also shows that flexible employment model consists of full time,part time and internship positions.职位 Position外资企业和中外合资企业仍然是多数留学生热衷的选择之一,其次是国企和民营企业。可见外资企业的雇主品牌认可度在吸引国际化人才的过程中仍
56、然占有明显优势。整体而言,在企业中,应届留学生在企业招收应届生的占比在5%-20%之间,其中外资企业与中外合资企业中,留学生占比较高,20.2%的外资企业以及28.3%的中外合资企业应届留学生占比超过20%.Foreign enterprises and joint venture companies remain one of the most popular choices foroverseas graduates,followed by state-owned enterprises and local private enterprises.It canbe seen that th
57、e strong employment brand of foreign enterprises still has a clear advantagein attractinginternationaltalents.Overall,the proportion of foreign graduates enrolled in enterprises averaged between 5%and 20%.20.2%of foreign enterprises and 28.3%of joint venture companies have 1 overseasgraduate in 5 gr
58、aduates that arehired.您所在企业海外留学经历的应届生占总应届生比例为?What is the proportion of graduates who have studied abroad in your company?0-5%,18.7%5%-10%,32.3%10%-20%,31.3%20%-30%,14.5%30%,3.2%留学生 Overseas Graduates招聘有海外留学经验员工看重Important factors when hiring intl graduates18.7%20.4%20.6%43.8%34.7%31.3%51.7%36.2%语言及
59、沟通能力 ENGLISH LANGUAGE SKILLS跨文化适应能力 CROSS CULTURAL ADAPTABILITY快速学习能力 FAST LEARNING ABILITY创新能力 CREATIVITY迅速解决问题能力 PROBLEM SOLVING ABILITY团队协作能力 TEAMWORK抗压能力 ABILITY TO ENDURE STRESS海外视野 OVERSEAS EXPOSURE对于需要面对外籍客户和有海外扩张计划的企业来说,招聘具有较强的跨文化交流和适应能力,以及迅速解决问题的优秀留学生来提升企业在国际市场上的竞争力是关键所在。For companies that
60、need to face foreign customers or with overseas expansion plans,hiring international graduates with strong cross-cultural communication and adaptability skills,good problem solving ability can enhance their competitiveness in the international market.留学生是否存在优势?Does intl graduates have an advantage?O
61、ur OShanghai?Office 12G,12/F,Hua Min Empire International Plaza,No.726 West Yanan Rd,Shanghai,China 200050?726?12?G?TEL?+86 21 2225 4600Beijing?Office 608,Fan Li Plaza,No.22,Chaoyang District street,Beijing,China,100020?22?608?TEL?+86 10 5673 2900 Shenzhen?Office C1,33/F,China Resources Land Buildin
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