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1、IBM Institute for Business Value|Research InsightsBeyond checking the boxHow to create business value with embedded sustainability2With deep industry expertise,ecosystem partnerships,and proven methods,IBM Consulting Sustainability Services guides and advises clients on their journey to becoming a m

2、ore sustainable enterprise.Through cocreation and sustainability advisory services,we lead with innovation and impact,from strategy and implementation to managed services.IBM software solutions such as IBM Envizi,Environmental Intelligence Suite(EIS),IBM Maximo,and IBM TRIRIGA embed sustainability i

3、nto an organizations operations,harnessing the power of data and AI for greater transparency and actionable insights.For more information please visit https:/ IBM can help1Are we hitting targets but missing the point?Spending on sustainability reporting exceeds spending on sustainability innovation

4、by 43%.Many organiza-tions are approaching sustainability as an accounting or reporting exercise rather than a transformation play.“Doing sustainability”does not equate to being more sustainable.But organizations that embed sustainability throughout their operations show better sustainability and fi

5、nancial outcomes.They are 52%more likely to outperform their peers on profitability,with a 16%higher rate of revenue growth.Tying sustainability to business value is key.53%of organizations that embed sustainability say that business benefits are essential for justifying sustainability investments.A

6、nd only 17%say meeting sustainability objectives is in itself sufficient to justify investment.Organizations that embed sustainability are more exacting53%say business benefits are essential for justifying sustainability investments.Key takeaways2FIGURE 1Embedders are seeing business value 16%higher

7、 rate of revenue growth56%more likely to outperform their peers on talent attractionx2more likely to attribute great improvement in operating costs to their sustainability efforts52%more likely to outperform their peers on profitability75%more likely to attribute great improvement in revenue to thei

8、r sustainability effortsIntroductionWhy isnt sustainability generating more impact for organizations?After years“doing sustainability,”most enterprises havent produced the desired outcomes.Almost half of all organizations in a recent IBM Institute for Business Value(IBM IBV)survey still struggle to

9、fund sustainability investments,and six in 10 executives say they have to make trade-offs between financial and sustainability outcomes.The hard truth many C-suite executives are grappling with is that“doing sustainability”as most enterprises havedoes not equate to actually being more sustainable.It

10、 appears we have to end sustainability as we know it,to make way for a new model that delivers positive sustainable impacts and positive financial results.Based on our survey of 5,000 C-suite executives across 22 industries and 22 countries,IBMs IBV analysis shows that if organizations flip the way

11、they operationalize sustainability,they can significantly increase business value.1 The key is to embed sustainability throughout the businesstruly bake it into operationsrather than treat it as an add-on.3Executives in our study see the value in sustainability:76%say that sustainability is central

12、to their business strategy,75%that it drives better business results,and 72%that it can be a revenue enabler rather than a cost center.Yet,despite these views,only 31%of organizations report they are incorporating sustainability data and insights into operational improvements to a great extent,and a

13、 mere 14%do so with innovation initiatives.The disconnect is unfortunate,but its also an opportunity.Weve typically seen a significant gap between sustainability ambition and action.In contrast,now nearly one-third(30%)of executives say they have made significant progress in executing their sustaina

14、bility strategyup from just 10%a year ago.2 While this is a dramatic jump,it is also a telling indication of how the remaining 70%are falling short.In this report,well discuss what it takes to move from“doing sustainability”to unlocking sustainabilitys potential.Part One will outline the advantages

15、of embedding sustainability throughout an organization,and what“Embedders”are doing differently to distinguish themselvesincluding three things about Embedders that may surprise you.For these leading organizations,the idea of embedding or integrating sustainability into operations will not be new.In

16、deed,some of them have been pursuing this path for years and are successfully converting these efforts into business value.But our research shows that most organizations have a lot of ground to cover in moving toward an embedded approach to sustainability.Part Two delves into three key sustainabilit

17、y business challenges that C-suite leaders tell us theyre facing and how to address them,along with real-world examples of companies that have navigated the transition successfully.executives say they have to make trade-offs between financial and sustainable outcomes.6 in 10The sustainability discon

18、nect4Part OneWhen you embed sustainability,it becomes a business transformation accelerant versus what it is in so many organizationsa reporting or accounting exercise.Case in point:according to our research,spending on sustainability reporting exceeds spending on sustainability innovation by 43%.A

19、majority of organizations approach sustainability as something they report on for government compliance or to appease consumers and shareholders.Many organizations are scrambling to handle so many varying,changing reporting requirements around the globe that compliance,rather than real business valu

20、e and results,becomes their focus.Becoming more sustainablerather than merely doing sustainabilityentails a shift toward embedding sustainability across the enterprise and making it a core part of all the activities that add up to long-term value creation.Interestingly,Embedders are actually more ex

21、acting than other organizations on tying sustainability to business value;53%of these organizations say that business benefits are essential for justifying sustainability investments.And only 17%say meeting sustainability objectives is in itself sufficient to justify investment.Embedded sustainabili

22、ty means breaking sustainability out of its functional silo and integrating it across every business unit,in particular the core functions and workflows.That will help make sustainability part of the corporate DNA and ways of working.What embedding sustainability looks likeof the most embedded say b

23、usiness benefits are essential for justifying sustainability investments53%of the least embedded say the same33%Only5Embedding sustainability deeper into the organizationStrategyAlign sustainability with business strategyWorkflowsIncorporate sustainability into core workflows and processesOrganizati

24、onEnable action through clearly defined roles and responsibilitiesDecisionsInclude sustainability considerations,data,and metrics in key business decisionsdrives greater impactMore specifically,C-suite teams can achieve embedded sustainability by driving it deeper into the enterprise through four le

25、vels,starting with strategy through to workflows and people in the organization down to decisions(see Figure).The deeper sustainability is embedded throughout the enterprise,the more sustainability becomes part of the core business and the greater the value achieved.Take procurement as an example.If

26、 sustainability metrics and criteria are embedded as part of how you make procurement decisionswhether its the suppliers you choose to engage with or the products and services you purchaseyou can couple greater sustainability with improved business outcomes in your supply chain.With more information

27、 and data from your suppliers on their sustainability performance and the challenges they face,you can collaborate on joint solutions for efficiency and reduced environmental impact.56Three things about Embedders that may surprise youOrganizations that embed sustainability more deeply into their ope

28、rations perform better financially and on sustainability.And they are more likely to attribute a positive impact from their sustainability efforts to improved performance.For example,improving the lifetime of physical assets through better enterprise asset management and maintenance is key to improv

29、ed business performance for asset-intensive organizations.But such operational improvements also translate into better sustainability outcomes.(See case study,“Keeping passenger trains running efficiently while reducing energy consumption”on page 8.)1.They dont spend more“on sustainability.”Embedder

30、s arent buoyed by big sustainability budgets.Instead,they incorporate sustainability data and insights broadly,into other spending and investment decisions.In fact,organizations that embed sustainability spend slightly less on dedicated sustainability efforts as a share of their revenue compared to

31、organizations that dont embed.Yet they incorporate sustainability considerations,data,and insights in 22%more of their operational decisions.2.They dont“do”more sustainability.Embedded sustainability does not involve larger or more plentiful sustainability-focused efforts and programs.Rather,these o

32、rganizations incorporate sustainability into their core operations and transformation efforts.In fact,they are 90%more likely to incorporate sustainability factors into their innovation activities and 60%more likely to include them in automation activities.3.They dont approach sustainability as some

33、thing special.Organizations that embed sustainability are far more likely to follow the money,rather than treat sustainability as a special case with an elevated position that justifies itself.For these organizations,sustainability is about long-term business value.7Three things about Embedders that

34、 may surprise youFIGURE 2 From doing sustainability to being sustainableThree ways to approach sustainability.Only one works for real business value.Compliance focusSustainability as a“project”Embedded sustainabilityDefensive and reactive to compliance requirements Focus on reporting and avoiding re

35、putational risks Capacity and competence bottlenecks inhibit real actionInitiating sustainability improvements,minimizing reputational risks,and complying with legislation “Corporate Sustainability”department reports to the C-level,with a task force including members from business units and central

36、functions Partial integration into the companyAnchoring sustainability in the overall strategy,achieving business and sustainability outcomes Permanent integration of sustainability into the existing corporate governance framework Central management,standard setting and group-wide coordination,ensur

37、ing that group-wide perspectives are covered in the business units8Case studyKeeping passenger trains running efficiently while reducing energy consumptionMillions of travelers in Australia choose light and heavy rail systems to get them where they need to go.For over 100 years,the Downer Group has

38、focused on building those passenger trains and keeping them moving and in service.But now,theyve added through-life support to their repertoire,which means conducting all the maintenance work for the trains across a span of usually 2530 years.This has given them an opportunity to impact sustainabili

39、ty,particularly when it comes to energy consumption.3 Each day,Downer puts several hundred trains into service across every major city in Australia.Alongside ongoing management of the trains,there is an expectation to help create a more sustainable transportation network.To help not only improve sus

40、tainability but also business performance,Downer created its TrainDNA rollingstock asset management platform.This platform harnesses complex analytics and near real-time data to support predictive maintenance efforts for more than 200 trains across Australiaproviding not only a boost to business eff

41、iciency but also to sustainability.For example,theyve seen a 51%increase in the reliability of the fleet.Downer is enhancing the abilities of TrainDNA to focus on reducing energy consumption.Through a better understanding of which rail systems are using the most energyhow they need to respond throug

42、hout the day as the weather and passenger demands change Downer can optimize use and get a better outcome for both the business and customers.The company is figuring out how to better monitor and control equipment to ascertain if,for example,it should adjust the air conditioning or balance the energ

43、y load or the traction controlsmajor power drawsin real time based on the number of passengers.Even small incremental energy savings in these areas can have a huge impact on the carbon footprint for the whole networkand for the whole country.8increase in reliability of the train fleet due to predict

44、ive maintenance51%910While embedding sustainability into operations clearly yields improved results,that doesnt make it simple.As with any transformative opportunity,there are complications to manage.But by looking at those doing it rightand digging into what they do differentlya roadmap emerges for

45、 others to follow.In this section we will explore three key challenges that organizations need to address to embed sustainability in a way that generates business value.With each challenge,we will unpack the obstacles,share how Embedders approach them distinctively,and provide an action guide for an

46、y organization to put the lessons to work.3 key challenges to sustainable business value1.The data usability challengeEnsuring sustainability data is sourced,used,and converted into actionable insights.2.The business integration challengeIntegrating sustainability data and insights into processes,de

47、cisions,and ways of working.Extending integration of sustainability efforts beyond the organization and working with ecosystem partners.3.The people,skills,and decision-making challengeCreating appropriate governance and an organizational structure so that decisions are made at the right levels to d

48、rive sustainability across teams and functions.Part Two11Insights buried in disparate data dumpsExecutives recognize the importance of data to achieving sustainability objectives;82%agree that high-quality data and transparency are necessary to succeed.Yet,despite recognizing the link between data a

49、nd sustainability success,only about four in 10 organizations can automatically source sustainability data from core systems such as ERP,enterprise asset management,CRM,energy management,and facilities management.And a similar share of organizations are able to integrate sustainability insights for

50、decision-making when using these same core systems.The adage“if you cant measure it,you cant manage it”applies here but taken a step further.Meaning,if you cant even access the data that paints the picture of sustainability throughout the organization,no course of action presents itself based on rea

51、l-world operations and metrics.The other main consideration is that its not necessarily the volume of data that is helpfulits how the data that organizations can collect is used.Developing sustainability data insights,incorporating them into operations,and continuous monitoring make a positive diffe

52、rence for business value.In short,its what you do with it that matters.Only 4 in 10 organizations can automatically source sustainability data from core systems such as ERP,enterprise asset management,CRM,energy management,and facilities management.Data usabilityChallenge 112PerspectiveGenerative AI

53、Generative AI can be a game changer for data-driven sustainability,enabling organizations to turn trade-offs into win-wins,identify improvement opportunities,and drive innovation at speed and scale.And 64%of executives agree that generative AI will be important for their sustainability efforts,while

54、 73%say they plan to increase their investment in generative AI for sustainability.1.Accelerating innovation2.Reducing energy consumption3.Reducing waste 4.Tracking greenhouse gas(GHG)emissions,including scope 35.Managing risk and resilience12Embedders top 5 most important areas when using generativ

55、e AI for sustainability13What do Embedders do differently with data?Data foundations Organizations that have embedded sustainability are 191%more likely to have greatly aligned their data and sustainability strategies.And they are 130%more likely to have sourced sustainability data from across the e

56、nterprise.For example,by sourcing relevant sustainability data from core systems such as ERP,CRM,enterprise asset management,and energy management systems,organizations can have greater and more timely visibility into where action is needed and improvements possible.Data governance Embedders are 72%

57、more likely to have ensured the security of sustainability data.Theyre also 63%more likely to have established consistent definitions of sustainability metrics,which creates a common language for driving and communicating sustainability insights.These core governance capabilities underpin trust in t

58、he datatrust that is critical for the reliable use of that data in strategic and operational decisions.Data catalysts Youve probably heard the analogy of data as fuel.Just like fuel,it requires powerful systems to optimize performance.Organizations that embed sustainability are 59%more likely to be

59、using hybrid cloud for sustainability to a great extent,enabling them to integrate data and facilitate interoperability and collaboration from across their enterprise,whether the data resides in public clouds,private clouds,or on premises.Indeed,many of them explicitly make sustainability a part of

60、their overall cloud and digital strategies.They are also 80%more likely to be tapping the potential of AI to convert data into actionable insights and are 36%more likely to strongly agree that they have developed generative AI use cases for sustainability.In fact,AI can be critical for embedding sus

61、tainability.For example,in food production,AI-driven weather technology is already assisting some farmers in making environmentally conscious decisions that increase yields while reducing the use of fertilizers.More broadly,AI also has vast potential for resource,land,and water management.Embedders

62、are 191%more likely to have greatly aligned their data and sustainability strategies.14Case in point:Wintershall Deaone of Europes leading independent gas and oil companies headquartered in Germanyhas already started to expand their business mode and invest in CCS and hydrogen projects,which is cent

63、ral to reduce GHG emission.In their transformation from an oil producer to a carbon management company,theyve created Generative AI-based tools for better and faster(30%40%)evaluation of whether certain areas can be used for Carbon Capture&Storage(CCS)projects safely and profitably,and to expedite L

64、icense to Operate approvals.4more likely to achieve great benefits to sustainable innovation and product/services development from their data capabilities 83%more likely to achieve great benefits to reduced energy consumption from their data capabilities 44%more likely to achieve great benefits to s

65、ustainable supply chains from their data capabilities40%Embedders are better at converting data into sustainability benefits15Case studyData management helps create sustainability at scaleSteve Ford,Head of Sustainability at GPT Group,a diversified property group listed on the Australian Securities

66、Exchange(ASX),has been surprised to see the broad range of environmental,social,and governance(ESG)data management processes where many companies continue to manage data through,“a bunch of spreadsheets,PDFs,and unlinked documents.”5This is in stark contrast to the highly automated mechanisms Ford a

67、nd his team have deployed for ESG data management for over a decade now.But it wasnt always this way.Roughly a decade ago,GPT teams use of spreadsheets and manual tools to manage data related to energy,water,waste and emissions was becoming untenable.Standalone legacy systems stonewalled the reconci

68、liation of non-financial sustainability data.ESG reporting was becoming onerous.Since employing an ESG suite to streamline ESG data management,things have changed for the better.Ford explains:“I have 120 assets to deal with and not enough time to go looking for things that are wrong.Most people migh

69、t only know they have a gap in their data when something goes wrong,whereas with IBM Envizi,I run a missing data report and I know exactly where the gaps are.”In 2021,GPT delivered an 82%reduction in emissions on its 2005 baseline.For GPT,finance-grade data hasnt just enabled smarter decisions in em

70、issions reductions and energy efficiency,but also across related disciplines such as procurement.“If I was chasing data all the time,I would not have time to be strategic in my procurement.A number of my counterparts have massive cost exposure because of that,”Ford says.In a bid to quantify these fl

71、ow-on effects,Fords team recently crunched some numbers.“We found that if you took away our efficiency improvements and our procurement savings,it would amount to a nearly$50 million increase annually in our energy cost.This means we would be spending around three times as much for our energy,and en

72、ergy is the second biggest cost to our business,”says Ford.15In 2021,GPT delivered an 82%reduction in emissions on its 2005 baseline.16 Start with the data you have.Ascertain what sustainability data exists within your enterprise,where it resides,and how it can be used to inform decision-making.Dont

73、 make inadequate data an excuse for inaction.Align your sustainability and enterprise data strategies with a view to put in place the required data sourcing,integration,governance,and catalysts to enable progress.Work toward a sustainability data fabric across the enterprise to enable data to flow w

74、here needed for insight and action.It can enable you to optimize the potential of your sustainability data,foster data sharing,and accelerate data initiatives.Establish data governance principles with ecosystem partners to allow for shared data and co-creation of innovative initiatives.Tap hybrid cl

75、oud,AI,and generative AI to scale the value and impact of your data,accelerate innovation,and enable insight-driven decision-making.Action guideNavigating the data usability challenge16Data usability17Focusing on workflows with greatest impactIntegrating sustainability data and insights into core op

76、erations creates a foundation for better business sustainability outcomes.While some organizations are taking rudimentary or partial steps to integrate sustainability into various parts of their organization,full integration of sustainability into core business functions and operations is limited.In

77、terestingly,though,executives expect a rapid increase in the level of integration over the next three years.Business integrationChallenge 250%45%40%35%30%25%20%15%10%5%0%+55%Operations and manufacturing+82%Procurement+73%Customer engagement+132%Finance+31%Supply chain+34%Information technology+105%E

78、nterprise asset management+115%Energy managementToday2026FIGURE 3Sustainability integration in the organization18IT is one of the functions with the highest level of sustainability integration today.This is perhaps unsurprising since“greening IT”offers many win-win opportunities for achieving cost e

79、fficiencies and reduced environmental impact.For example,with a hybrid cloud platform,it is possible to reduce energy use and costs through optimized workloads and data across an organizations multiple cloud environmentswhether it be public clouds,private clouds,or on premises.This can drive reduced

80、 costs and lower energy and resource consumption.Each organization must understand where it can have the biggest material impact for the business and the environment.And organizations that embed sustainability excel at this.In fact,they are three times more likely to strongly agree that they are tar

81、geting sustainability efforts at the functions,entities,and activities with greatest impact.More specifically,sustainability must be embedded across the enterprise in the workflows that have the greatest impact.Organizations that successfully embed sustainability do just that:theyre 79%more likely t

82、o create sustainable workflows across traditional process silos.Take the order-to-cash workflow as an example.This cuts across several functions and processes,such as sales,distribution,inventory management,and customer engagement.To make the workflow more sustainable and efficient,organizations can

83、 leverage AI-infused process mining to discover,analyze,and pinpoint hot spots for improvement across business processes based on event logs and IT data.Through task miningthe analysis of human actions and“clicks”to identify the most frequent tasksthey can obtain a comprehensive set of insights to s

84、trategically transform operations and drive automation strategies.These insights can,in turn,drive sustainability improvements,business efficiencies,and increased ROI.But Embedders dont stop at their own walls.Rather than worry about weakening their competitive position as a result of being a first-

85、mover on sustainability,they enhance business value through shared sustainability efforts with their ecosystem.They create common open sustainability standards and definitions to help ensure a shared language for cooperation.Based on these standards,they can create a set of common sustainability cap

86、abilities with partners and tap the latest innovations and technologies.For example,Embedders are 93%more likely to be cocreating generative AI sustainability capabilities with their partners.Embedders are 93%more likely to be cocreating generative AI sustainability capabilities with their partners.

87、19Navigating the business integration challenge Extend sustainability beyond the sustainability function and play offense on sustainability across the enterprise.Identify workflows,functions,and assets with the biggest sustainability impact as well as potential quick wins.Create a roadmap of improve

88、ment opportunities for short,medium,and longer term.Drive changes to core processes and functions that yield real impact.Dont limit action to tinkering at the edges.Find the money,get the money,keep the money.Use quick wins to unlock rapid value.Reinvest savings in the next phase of initiatives and

89、unlock larger value pools.This makes sustainability a self-financing transformation initiative.Incorporate sustainability as part of key operational improvement and transformation initiatives that drive top-and bottom-line growth.19Action guideBusiness integration20People,skills,and decision-makingC

90、hallenge 3People and skillsSuccessful large-scale transformations have empowered,engaged people at the center.Leaders cant“make”a transformation happenthat takes teams who want to see it so.A major part of team empowerment and transformation is skill building;the C-suite executives in our survey cit

91、ed a lack of sustainability skills as the top barrier to sustainability progress.As with the first two challenges,embedders are proving up to the task.They ensure their sustainability efforts are supported by reskilling and talent development.Decision-makingWith the right skills,people then need to

92、be empowered with the required data and insights to incorporate sustainability in their decisions.And they need to have the decision rights to act where it matters.Sustainability should have clear guardrails and direction from the top but be activated throughout the organization from the bottom-up.I

93、n fact,to embed sustainability,people across the enterprise should be encouraged to integrate sustainability into their day-to-day tasks and decisions.more likely to be reskilling to accommodate sustainability driven job changes to a great extent83%Embedded organizations aremore likely to be develop

94、ing talent and skills within the enterprise and operate as a learning organization to a great extent58%Embedded organizations are21Case studyIntegrated SAP helps enable lower carbon footprintNeste is a market leader in renewable diesel,sustainable aviation fuel,and renewable polymers and chemicals,b

95、ased in Finland.As a downstream operator,Nestes biggest impact on sustainability comes from its sourcing strategy;that is,where it gets the resource inputs that go into its refining operations.Under the conventional refining model,operators make their finished fuel products from the crude oil and ga

96、s extracted through traditional upstream operations:namely drilling.Apart from technical issues,where those supply chain inputsor feedstockscome from doesnt matter much to refiners.It all turns into the fuel for cars,planes and many,many more things that burn it,thereby adding net-new carbon to the

97、global environment in the process.What sets Neste apart is its focus on renewable fuels,which are created from renewable feedstocks,a broad range of waste residues such as used restaurant cooking oil and animal fat.The fact that renewable fuels are derived from renewable sources means they dont add

98、anywhere near the carbon as tradi-tionally sourced fuels.And that makes them increasingly attractive to fleet-owning customers such as airlines and transport companies that see renewable fuelswhich perform just as well as standard fuelsas a way to quickly and sharply shrink their carbon footprint.Wh

99、en it decided to focus on renewables,it was a sea change for the company:“The supply chain for renewable products is quite different from that of the traditional oil business.It was in many ways a new kind of business,and we needed a new foundation to build it on,”explains Marko Mki-Ullakko,Head of

100、Integrated ERP,Neste.6The company decided to do this with an integrated SAP S/4HANA solution.The end-to-end visibility provided by integrated SAP has helped improve the companys agility in terms of finding and incorporating new feedstock sources into its refining process.And that,in turn,has helped

101、Neste increase its renewables production capacity,which is expected to reach 6.8 million tons by the end of 2026.7 At present,more than 90%of Nestes total renewable raw material inputs come from waste and residue products,and all of its renewables refineries are capable of running on 100%waste and r

102、esidue raw materials.821More than 90%of Nestes total renewable raw material inputs come from waste and residue products,and all of its renewables refineries are capable of running on 100%waste and residue raw materials.22 Make skills and talent development a central part of your sustainability journ

103、ey,not an afterthought.Identify skills needs and bridge any existing and anticipated future skills gaps either through internal efforts or by tapping your ecosystem of partners.Allocate decision rights on sustainability to the appropriate levels of the organization to drive maximum impact.Dont centr

104、alize all decision-making at the top.Democratize access to sustainability insights across the organization and make relevant data accessible where needed.Embed sustainability considerations and metrics in key strategic and operational decisions.Ensure sustainability is addressed within your ecosyste

105、m by making it a topic of discussion when other strategic ecosystem elements are decided.Navigating the people,skills,and decision-making challenge22Action guidePeople,skills,and decision-making2324Sustainability responsibilities often were dispersed across the C-suite or led by the CEO.Now,though,t

106、he Chief Sustainability Officer(CSO)is emerging as a more prominent and clearly defined leader in many organizations.Increasingly responsible for sustainability strategy,execution,and performance,the successful CSO must become an orchestrator of change across the enterprise rather than run a specifi

107、c sustainability function/program.This operational approach is key to embedding sustainability into the business.No longer a one-off or an island,sustainability run by CSO-as-orchestrator brings its own implicationthe ability to influence spend across the organization will be more important than the

108、 actual sustainability budget.To do so,the CSO needs to be able to engage effectively with other C-suite members,understand how sustainability can become part of their agenda,and speak their language,whether its the CFO,CIO,COO,CPO,CSCO,or the CEO.Bringing it all together:The Chief Sustainability Of

109、ficer as change agentSustainability run by CSO-as-orchestrator brings its own implicationthe ability to influence spend across the organization will be more important than the actual sustainability budget.25The CSO comes of ageThe redefined role of the CSO is happening as enterprises are at a critic

110、al inflection point on their sustainability journey.In the increasingly disruptive,complex world C-suites must navigate,one crisis seems to follow the next and sustainability can easily be sidetracked as other priorities take precedence.But while each disruption may appear as its own discrete challe

111、nge,they share common threads.To successfully navigate one challenge,you must understand how it connects to others.Sustainability is thus part of a greater evolving fabric of elevated risk and uncertainty.The route to future business value cant circumnavigate or sideline sustainability.It has to be

112、embedded.FIGURE 4The CSO is now the go-to in all major sustainability areasStrategy2022TodayTargets2022TodayBudgeting2022TodayPerformance2022TodayReporting2022TodayCEOCSOCOOCFOCMOCSOCEOCOOCTOCINOCOOCEOCIOCSOCFOCSOCOOCEOCMOCSCOCFOCOOCSOCEOCMOCSOCFOCEOCOOLoBCSOCCOCMOCFOCIOCSOCSCOLoBCOOCIOCSOCIOCCOCHRO

113、CTOCSOCCOCINOLoBCMOIts time to move from“doing”sustainability to embedding sustainability as a core part of the business.Its good for the world and for business value.26Oday AbboshGlobal Sustainability Leader,IBM ConsultingOday.A ShimVP,Global Head of Product Management&Strategy,IBM Sustainability S

114、oftwareChristina.S GoosEMEA Leader,Sustainability Services,IBM Biswas Managing Partner,Strategic Sales&Sustainability Consulting,Asia-P PencylaAmericas Leader,IBM Sustainability ServicesRomas.P DencikChief Economist and Global Sustainability Research Leader,IBM Institute for Business V reportsIn the

115、ir own words:How CEOs are forging paths to sustainabilityIBM Institute for Business Value.January 2023.https:/ ESG data conundrumIBM Institute for Business Value.April 2023.https:/ guide to generative AI for sustainabilityIBM Institute for Business Value.2023.https:/ Institute for Business ValueFor

116、two decades,the IBM Institute for Business Value has served as the thought leadership think tank for IBM.What inspires us is producing research-backed,technology-informed strategic insights that help leaders make smarter business decisions.From our unique position at the intersection of business,tec

117、hnology,and society,we survey,interview,and engage with thousands of executives,consumers,and experts each year,synthesizing their perspectives into credible,inspiring,and actionable insights.To stay connected and informed,sign up to receive IBVs email newsletter at can also find us on LinkedIn at h

118、ttps:/ibm.co/ibv-linkedin.The right partner for a changing worldAt IBM,we collaborate with our clients,bringing together business insight,advanced research,and technology to give them a distinct advantage in todays rapidly changing environment.About Research InsightsResearch Insights are fact-based

119、strategic insights for business executives on critical public-and private-sector issues.They are based on findings from analysis of our own primary research studies.For more information,contact the IBM Institute for Business Value at .28 Copyright IBM Corporation 2024IBM Corporation New Orchard Road

120、 Armonk,NY 10504Produced in the United States of America|February 2024IBM,the IBM logo,and are trademarks of International Business Machines Corp.,registered in many jurisdictions worldwide.Other product and service names might be trademarks of IBM or other companies.A current list of IBM trademarks

121、 is available on the web at“Copyright and trademark information”at: document is current as of the initial date of publication and may be changed by IBM at any time.Not all offerings are available in every country in which IBM operates.THE INFORMATION IN THIS DOCUMENT IS PROVIDED“AS IS”WITHOUT ANY WA

122、RRANTY,EXPRESS OR IMPLIED,INCLUDING WITHOUT ANY WARRANTIES OF MERCHANTABILITY,FITNESS FOR A PARTICULAR PURPOSE AND ANY WARRANTY OR CONDITION OF NON-INFRINGEMENT.IBM products are warranted according to the terms and conditions of the agreements under which they are provided.This report is intended fo

123、r general guidance only.It is not intended to be a substitute for detailed research or the exercise of professional judgment.IBM shall not be responsible for any loss whatsoever sustained by any organization or person who relies on this publication.The data used in this report may be derived from th

124、ird-party sources and IBM does not independently verify,validate or audit such data.The results from the use of such data are provided on an“as is”basis and IBM makes no representations or warranties,express or implied.9GOGKOGZ-USEN-021 All data in this paper is from a recent survey conducted by IBM

125、 Institute for Business Value in collaboration with Oxford Economics of 5,000 executives across 22 industries and 22 countries conducted in the second half of 2023.In addition to descriptive analysis,the data from the respondents was analyzed to allow for a segmentation of the sample according to ho

126、w embedded sustainability is in the enterprise.Based on this segmentation,analysis was conducted on differences in sustainability and business outcomes,operational practices and approaches to enabling progress on sustainability.2 Biswas,Arun,Elisabeth Goos,and Jacob Dencik.The ESG data conundrum.IBM

127、 Institute for Business Value.April,2023.https:/ibm.co/esg-data-conundrum3“Predictive maintenance.Predictable trains.”IBM.Accessed on February 21,2024.https:/ into data to transform the oil and gas industry.”IBM.Accessed on February 21,2024.https:/ at scale,accelerated by data.”IBM.Accessed on February 21,2024.https:/ flexible supply chain produces more renewable fuels.”IBM.Accessed on February 21,2024.https:/ Ibid.8 Ibid.Notes and sources