1、? ? ? ?2?2?|?Executive Summary . . . . . . . . .3Introduction . . . . . . . . . . . . . . . . . . . .5Methodology . . . . . . . . . . . . . . . . . . .8Whats Driving Global Workplace Trends . . . . . . . . . .10The Five Basic Human Needs . . . . . . . . . . . . . . .11The Challenge of Rapid Change .

2、 . . . . . . . . . . . . . .12Emotions Associated with Each Trend . . . . . . . . . . . .14Personal Impact of Trends . . . . . . . . . . . . . . . . . . . . . . .16Expected Timeframe for Trends . . . . . . . . . . . . . . . . . . . . . . . . .18Divergent Perspectives . .19Regional DifferencesNorth A

3、merica . . . . . . . . . . . . . . .21Europe . . . . . . . . . . . . . . . . . . . . . . . . . .22Latin America . . . . . . . . . . . . . . .23 . . . . . . . . . . . . . . . . . . .24Looking below the surface by region North America . . . . . . . . . . . . . . .25Freedom . . . . . . . . . . . . . .

4、. . . . . . . . . .27Knowledge . . . . . . . . . . . . . . . . . . . . .28Stability . . . . . . . . . . . . . . . . . . . . . . . . .29Self-Management . . . . . . . . . . . . .30Meaning . . . . . . . . . . . . . . . . . . . . . . . .31Europe . . . . . . . . . . . . . . . . . . . . . . . . . .32Freed

5、om . . . . . . . . . . . . . . . . . . . . . . . .34Knowledge . . . . . . . . . . . . . . . . . . . . .35Stability . . . . . . . . . . . . . . . . . . . . . . . . .37Self-Management . . . . . . . . . . . . .38Meaning . . . . . . . . . . . . . . . . . . . . . . . .39Latin America . . . . . . . . . .

6、. . . . .40Freedom . . . . . . . . . . . . . . . . . . . . . . . .42Knowledge . . . . . . . . . . . . . . . . . . . . .43Stability . . . . . . . . . . . . . . . . . . . . . . . . .44Self-Management . . . . . . . . . . . . .45Meaning . . . . . . . . . . . . . . . . . . . . . . . .46 . . . . . . . . .

7、 . . . . . . . . . .47Freedom . . . . . . . . . . . . . . . . . . . . . . . .49Knowledge . . . . . . . . . . . . . . . . . . . . .51Stability . . . . . . . . . . . . . . . . . . . . . . . . .53Self-Management . . . . . . . . . . . . .54Meaning . . . . . . . . . . . . . . . . . . . . . . . .56Conclus

8、ion . . . . . . . . . . . . . . . . . . . .57?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

9、. . . . . . 5?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10?. . .

10、 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14?. . . . . . . .

11、. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

12、. . . . . . . . . 19Regional Differences . . . . . . . . . . . . . . .23 . . . . . . . . . . . . . . . .24 . . . . . . . . . . . . . . .25 . . . . . . . . . . .27 . . . . . . . . . . . . . . . . .28 . . . . . . . . . . . . .29 . . . . . . . . . . . . .30 . . . . . . . . . . .31 . . . . . . . . . . .

13、 . .32 . . . . . . . . . . .34 . . . . . . . . . . . . . . . . .35 . . . . . . . . . . . . .37 . . . . . . . . . . . . .38 . . . . . . . . . . .39Latin America . . . . . . . . . . . . . . .40Freedom . . . . . . . . . . . . . . . . . . . . . . . .42Knowledge . . . . . . . . . . . . . . . . . . . . .4

14、3Stability . . . . . . . . . . . . . . . . . . . . . . . . .44Self-Management . . . . . . . . . . . . .45Meaning . . . . . . . . . . . . . . . . . . . . . . . .46 . . . . . . . . . . . . . . . . . . .47Freedom . . . . . . . . . . . . . . . . . . . . . . . .49Knowledge . . . . . . . . . . . . . . . .

15、 . . . . .51Stability . . . . . . . . . . . . . . . . . . . . . . . . .53Self-Management . . . . . . . . . . . . .54Meaning . . . . . . . . . . . . . . . . . . . . . . . .56Conclusion . . . . . . . . . . . . . . . . . . . .57?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

16、. . . . . . . . . . . .21?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

17、. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26?. . . . . . . .

18、. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

19、. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33?. . . . . . . . . . . . . . . . . . . . . . . . . . . . .

20、. . . . . . . . . . . .?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

21、. . . .?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .?. . . . . . . . . . . . . . . . . . . .?. . . . . . . . . . . . . . . . . . . . . . . . . .?. . . . . . . . . . . . . . . . . . . . . . . . . .?. . . . .

22、. . . . . .?. . . . . . . . . . . . . . .?. . . . . . . . . . . . . . . . . . . . . . . . . .?. . .?. . . . . . . . . . . . . . . . . . . . . .?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .626272829293031?|?3? ?4?|?ADP?ADP RI? ? ?.? ? ?20? ?.?

23、 ?HR?400-821-5632?|?5?6? 6?|?. ? 7?|?IT?HR?HR?ADP?（1）?（2）?. .8?|?ADP?。 ?|?9? ? ? ? ?250?1000?1,000?18-34?30+? ?90?10? ? 15?2015?4?16?5?5?ADP? ?n=2,403? ? ?18?250? ?19?1?19?19?. ?|?10Employees will be able to work from anywhere in the world.People will choose to spend their time working on things tha

24、t are of personal interest to them or have a broader impact on society.Departments and hierarchy will no longer exist.Employees will work wherever their skills are needed rather than remaining loyal to one company.The need for employees to constantly shift roles will require learning new skills quic

25、kly.Technology will allow for deeper personal connections across distance and time.A standard retirement age will cease to exist; people will retire by choice.Employees will do all of their work from a mobile device.Employees will primarily rely on self-service and/or information from the Internet t

26、o solve problems and get their job done.Companies will search globally for the best talent.Organizations will take more risks in order to keep up with the pace of change.Organizations will use technology to measure and impact the well-being of employees.Social media will become the collaboration pla

27、tform for work.Employees will work schedule, based on what is convenient and effective for them.Employees will be paid in real-time based on their work contribution (reaching a project milestone, etc.).Companies will exclusively hire contract workers on a project-by-project basis (little to no full-

28、time, steady employees).People will use technology to learn anything, anytime, anywhere.Technology (such as real-time sensors) will enable organizations to proactively adjust the performance of individuals and teams.Automation, smart machines, and will replace people for repetitive work.?19?|?11? ?.

29、?.?Google?20%?.1 http:/ CNN Money, Smarter robots put 50% of jobs at risk?2015?11?3 Fortune, 3 Workplace Trends for 2015 and Beyond?2014?12?4 Alternet, How the Mindfulness Movement Went Mainstream And the Backlash That Came With It?2015?1? ?50%?2 ? ?3 ?Google Hangouts?LinkedIn?IBM SocialBlue?Beehive

30、?“?mindfulness?”?4?1 ?2 ?3 ?50%?2?13?|? ? ? ? ? ? ?. . NegativeEmployees will be paid in real-timebased on work contributionSocial media will become the collaboration platform for workEmployees will primarily rely onself-service to solve problemsOrgs will use tech to measure/impact employee well-bei

31、ngEmployees will do all workfrom a mobile deviceEmployees will define theirown work scheduleTech will allow for deeper connectionsacross distance/timePeople will choose to work on personalinterests/things that impact societyEmployees will be able to workfrom anywhere in the worldPeople will use tech

32、 to learnanything, anytime, anywhereAutomation, smart machines, and AI willreplace people for repetitive workCompanies will exclusively hire contractworkers on a project-by-project basisA standard retirement agewill cease to existOrgs will take more risks to keepup with the pace of changeDepartments

33、 and hierarchywill no longer existConstant role shifting will requirelearning new skills quicklyCompanies will search globally for the best talentTech will enable orgs to proactivelyadjust performanceEmployees will work wherevertheir skills are needed82%18%81%19%81%19%79%21%78%22%77%23%72%28%72%28%7

34、2%28%71%29%70%30%67%33%67%33%65%35%64%36%62%38%61%39%55%45%55%45%Positive? 14?|? ?82%18%81%19%81%19%79%21%78%22%77%23%72%28%72%28%72%28%71%29%70%30%67%33%67%33%65%35%64%36%62%38%61%39%55%45%55%45%?3?15?|?HR?HR? .5 5 Trends Shaping the Future of Work? 2014?9?A LotA LittleCompanies will exclusively hi

35、re contractworkers on a project-by-project basisAutomation, smart machines, and AI willreplace people for repetitive workOrgs will use tech to measure/impactthe well-being of employeesEmployees will work wherevertheir skills are neededTech will enable orgs to proactivelyadjust performanceTech will a

36、llow for deeper connectionsacross distance and timeCompanies will search globallyfor the best talentEmployees will be able to workfrom anywhere in the worldConstant role shifting will requirelearning skills quicklyPeople will use tech to learnanything, anytime, anywhereDepartments and hierarchywill

37、no longer existSocial media will become thecollaboration platform for workPeople will choose to work on persona interests/things that impact societyEmployees will do all workfrom a mobile deviceA standard retirementage will cease to existEmployees will be paid in real-time based on work contribution

38、Employees will primarily rely onself-service to solve problemsEmployees will define theirown work scheduleOrgs will take more risks to keepup with the pace of change46%39%45%41%41%36%39%37%38%40%38%42%37%40%37%42%37%35%37%36%34%44%34%3434%43%34%38%33%34%33%37%33%40%32%40%21%25%? 16?|?46%39%45%41%41%

39、36%39%37%38%40%38%42%37%40%37%42%37%35%37%36%34%44%34%3434%43%34%38%33%34%33%37%33%40%32%40%21%25%?4? 17?|?r? ? ?. .?. TodayFutureNeverOrgs will use tech to measure/impact employee well-beingEmployees will primarily rely on self-serviceto solve problems and get their job doneAutomation will replacep

40、eople for repetitive workEmployees will work wherevertheir skills are neededOrgs will take more risks in orderto keep up with the pace of changeEmployees will work fromanywhere in the worldConstant role shifting will requirelearning new skills quicklyTech will allow for deeperpersonal connectionsCom

41、panies will search globallyfor the best talentPeople will use tech to learnanything, anytime, anywhereDepartments and hierarchywill no longer existA standard retirement agewill cease to existEmployees will do all workfrom a mobile deviceEmployees will define theirown work scheduleEmployees will be p

42、aid in real-timebased on their work contributionTech will enable organizations to proactivelyadjust individual/team performancePeople will work on personalinterests/things that impact societyCompanies will exclusivelyhire contract workersSocial media will become thecollaboration platform for work64%

43、33%2%57%40%4%54%38%8%53%43%4%49%46%5%45%49%6%44%49%7%43%51%5%41%50%9%39%55%6%38%50%12%38%50%12%35%54%11%34%61%5%30%57%12%26%56%18%25%61%15%23%58%19%11%46%42%? ? 18?|?64%33%2%57%40%4%54%38%8%53%43%4%49%46%5%45%49%6%44%49%7%43%51%5%41%50%9%39%55%6%38%50%12%38%50%12%35%54%11%34%61%5%30%57%12%26%56%18%2

44、5%61%15%23%58%19%11%46%42%?19?|?vs. ?vs. ? ?VS?20?|?5-15?.? ?|?21?.?|?22? ?23?|?. ? 6 TodayOnline, Smartphone penetration in Singapore the highest globally: Survey?2015?2?7 8 WorldBank.org?2015?1?2015?10?Level of eagerness or excitement about various trends related to freedom:I will be able to work

45、fromanywhere in the worldAustraliaIndiaSingaporeChinaI will be able to definemy own work scheduleAustraliaIndiaSingaporeChinaI will be able to do all my workon a mobile deviceAustraliaIndiaSingaporeChina80%91%92%74%78%96%73%79%82%95%83%69%Table 34Already happening: Will happen in the next three year

46、s: Australia China India Singapore “ I will be able to work from anywhere in the world.”? ?3-5?20?IT/?|?24?80%91%92%74%78%96%73%79%82%95%83%69%?5? ?3? ? ? ? ? ? ? (?)?|?25?/?9 ?10?2030?11 ?12 ? 9 Japan Times, Almost 30% of Young People Dont Want To Work For A Company, 2015?8?10 McKinsey & Company, M

47、icrosofts ASEAN Experience, 2015?8?11 Boston Consulting Group, The Global Workforce Crisis, 2014?7?12 Intel Labs, The Future of Knowledge Work, 2012?10?65%Singapore47%India56%Australia45%China73%Singapore55%India68%Australia52%ChinaTechnology will allow me to havedeeper personal connections withothe

48、rs across distance and timeAustraliaIndiaSingaporeChinaSocial media will be my maincollaboration platform for workAustraliaIndiaSingaporeChinaI will use technology to learn anything,anytime, anywhereAustraliaIndiaSingaporeChina79%91%87%71%79%92%82%61%84%93%85%75%Table 35?|?6 ? 7? ?.26?65%?47%?56%?45

49、%?73%?55%?68%?52%?79%91%87%71%79%92%82%61%84%93%85%75%?6?7?“Definitely” or “Probably” Will Adapt To Each TrendSmallCompaniesLarge Companies86%93%83%90%Table 3713 Tractica, Enterprise Wearable Technology Case Studies, 2015?3?|?8?AR?13 27?86%93%83%90%?Amount of Positivity Toward EachSingaporeIndiaChin

50、aAustralia53%65%81%82%33%55%62%60%Table 38?9?14 ?|?2814 Pricewaterhouse Coopers Report, The Future of Work: A Journey to 2022, 2014?9?53%65%81%82%33%55%62%60%?Table 40Believe departments and hierarchy will no longer exist at some pointAsia-PacificOther Regions80%54%“ Technology will enable organizat

51、ions to proactively adjust the performance of myself and my team”AustraliaChinaTable 3915 Financial Times Magazine, How Long Can The Communist Party Survive In China?, 2013?9?|?3-5? (?10) ? (?11)?.? ?15. 29?11?80%54%? ?10?Average Amount of Positivity Toward EachAsia-PacificOtherRegions75%76%60%89%86

52、%60%72%71%82%73%Table 4116 McKinsey Quarterly, Manager and Machine: The New Leadership Equation, 2014?9?17 Bloomberg, India Robot Invasation Undercuts Modis Quest to Put Poor to Work, 2015?8?|?(?12)?Deep Knowledge Ventures?16 ?4?17 ?InfoBeans?Buddy?30?75%76%60%89%86%60%72%71%82%73%?12In business 10 yearsIn business 10+ years“Definitely” or “Probably” Will Adapt To Each87%80%86%61%78%79%Table 42?|? ? ? ? ?31?87%80%86%61%78%79%?13?(?13)? 10?10?|?32?|?33? ?. ?|?34?. .