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1、 2022 Gartner,Inc.and/or its affiliates.All rights reserved.CM_GTS_1755170RoadmapDrive Successful Digital Growth With Data and AnalyticsGartner for Information Technology Executives Follow Us on LinkedIn Become a Client Roadmap:Drive Successful Digital Growth With Data and Analytics 2Today,business
2、success and digital initiatives are fueled by data and analytics(D&A)strategies that scale with business ambitions.“The need for more accurate contextual awareness enabled by capabilities to scenario plan,optimize,prioritize and focus investments are now priorities.”Agile D&A capabilities are essent
3、ial to build sense-and-respond capabilities and are leading organizations to unprecedented cycles of rapid innovation to meet the new requirements.According to the Gartner 7th Annual Chief Data Officer Survey,by 2023 the majority of successful CDAOs will have business rather than IT backgrounds as b
4、oards continue to focus more on digital value.Perhaps,D&A is increasingly seen as a key enabler for dealing with current business challenges,as well as a means to address future opportunities.D&A leaders need to support their organization with high-quality,trusted data to enable decision making from
5、 the boardroom to operations.Why should organizations use data as an asset to drive market differentiation and growth?The DASOM Links D&A Strategy to Digital Business OutcomesSource:GartnerDASOM=Data and Analytics Strategy and Operating Model FrameworkData-Driven VisionCapabilities and DeficitsDeliv
6、ery ModelStakeholder OutcomesValue PropositionsD&A EcosystemArchitecturesOperating ModelD&A StrategyGartner for Information Technology Executives Follow Us on LinkedIn Become a Client Roadmap:Drive Successful Digital Growth With Data and Analytics 3As many organizations seek to become more data-driv
7、en,they tie their D&A initiatives to measurable business outcomes and stakeholder objectives.They benefit from further automation to create efficiencies and reliable,repeatable processes.Data-driven organizations also understand that data is a key asset that requires governance,collaboration and sha
8、ring.Finally,they enable this with the right scalable architecture.D&A leaders and their current D&A strategies need to support and scale measurable business impact by applying trusted D&A to the organizations decision-making capabilities.How can D&A leaders scale measurable business impact by apply
9、ing trusted D&A strategies?Build Trust and Accelerate Decision MakingSource:GartnerBusiness ValueDecision AutomationConnected GovernanceData SharingData FoundationGartner for Information Technology Executives Follow Us on LinkedIn Become a Client Roadmap:Drive Successful Digital Growth With Data and
10、 Analytics 4Todays data and analytics(D&A)leaders are on the hook to support their organizations decision making with high-quality and trusted data in the right location at the right time.The road to a robust D&A program involves dozens of initiatives to fulfill the organizations data ambitions.Pres
11、sure is high to ensure that each initiative produces business value,whether its focus is strategic,operational or governance-related.Fortunately,there are proven stages and activities D&A leaders can use to align all stakeholders and drive desired outcomes toward a defined goal.Leverage this five-st
12、age roadmap to increase the measurable impact of your D&A program.Create Vision and StrategyEstablish Operating FrameworkCultivate Culture and Establish GovernanceManage D&A ValueRefine and ProgressFive key stages for driving the success of a D&A programGartner for Information Technology Executives
13、Follow Us on LinkedIn Become a Client Roadmap:Drive Successful Digital Growth With Data and Analytics 5Create vision and strategyEstablish stakeholder buy-in for the D&A program.Actions to takeSample of associated Gartner resources Research:How to Craft a Modern,Actionable Data and Analytics Strateg
14、y That Delivers Business Outcomes Expert inquiry:Engage with an expert on IT Score feedback and planning.Phone consultation:Draft an action plan and agree on engagement steps.Understand key business priorities and how D&A assets deliver business value.Position data as a key enterprise asset,and evan
15、gelize with ideas on how the organization can monetize it for digital transformation.Optimize and select an optimal portfolio of D&A investments assessing risk,opportunity,appetite and return.Create Vision and StrategyEstablish Operating FrameworkCultivate Culture and Establish GovernanceManage D&A
16、ValueRefine and Progress Gartner for Information Technology Executives Follow Us on LinkedIn Become a Client Roadmap:Drive Successful Digital Growth With Data and Analytics 6Establish operating frameworkDevelop a balanced operating model.Actions to takeSample of associated Gartner resources Research
17、:The State of D&A Organizations and Roles Is in Flux:A Gartner Trend Insight Report Expert inquiry:Discuss the operating model.Phone consultation:Discuss methods,tools and characteristics of a modern operating model.Conference:Attend Gartner Data&Analytics Summit Peer Community.Identify the roles an
18、d competencies and the target operating model needed to create a data-driven organization.Cultivate data literacy in business and IT stakeholders.Develop data science and advanced analytics capabilities to leverage innovations like artificial intelligence(AI)and machine learning(ML)to create and sus
19、tain business value.Create Vision and StrategyEstablish Operating FrameworkCultivate Culture and Establish GovernanceManage D&A ValueRefine and Progress Gartner for Information Technology Executives Follow Us on LinkedIn Become a Client Roadmap:Drive Successful Digital Growth With Data and Analytics
20、 7Cultivate culture and establish governanceDefine the data-driven culture and business-oriented practices for adaptive D&A governance.Actions to takeSample of associated Gartner resources Research:Roadmap for Data Literacy and Data-Driven Business Transformation:A Gartner Trend Insight Report 7 Mus
21、t-Have Foundations for Modern Data and Analytics Governance Expert inquiry:Apply adaptive D&A governance and implement outcome-based governance best practices.Phone consultation:Discuss progress and suggested next steps.Assess current data literacy levels across the organization,devise a data litera
22、cy curriculum and identify project opportunities to develop staff.Set up governance initiatives with associated structures,roles,processes and practices defined according to desired outcomes.Identify master data management and application data management trends,assess their potential impact on the e
23、nterprise and harness their value to accelerate initiatives like General Data Protection Regulation.Create Vision and StrategyEstablish Operating FrameworkCultivate Culture and Establish GovernanceManage D&A ValueRefine and Progress Gartner for Information Technology Executives Follow Us on LinkedIn
24、 Become a Client Roadmap:Drive Successful Digital Growth With Data and Analytics 8Manage D&A valueDemonstrate value from D&A investments and products.Actions to takeSample of associated Gartner resources Expert inquiry:Gartner BuySmart review of D&A software and services vendor proposals.Create a na
25、rrative linking program outcomes to business outcomes and goals;present to leadership to get stakeholder buy-in and necessary resources backing.Phone consultation:Discuss removal of the most critical roadblocks by delivering exceptional business outcomes.Conference:Attend Gartner Data&Analytics Summ
26、it and CDO Circle.Integrate the D&A capabilities of different digital business platforms across the ecosystem to support enterprise growth,speed and agility.Create a prioritized portfolio of D&A investments,define performance metrics to track and quantify the value investments deliver.Evaluate the v
27、alue contribution of the D&A portfolio,communicate value to stakeholders and refine priorities.Create Vision and StrategyEstablish Operating FrameworkCultivate Culture and Establish GovernanceManage D&A ValueRefine and ProgressCreate Vision and StrategyEstablish Operating FrameworkCultivate Culture
28、and Establish GovernanceManage D&A ValueRefine and Progress Gartner for Information Technology Executives Follow Us on LinkedIn Become a Client Roadmap:Drive Successful Digital Growth With Data and Analytics 9Refine and progressEnhance D&A maturity and continuous improvements.Actions to takeSample o
29、f associated Gartner resources Research:Repeat self-assessment of maturity from IT Score for Data&Analytics.Expert inquiry:Revisit IT Score feedback and planning.Phone consultation:Review progress and discuss next steps.Facilitated networking:Explore peer network for an understanding of frameworks a
30、nd trends important for D&A leaders.Use collected metrics and seek feedback to assess and continuously improve program effectiveness.Reassess D&A strategy in light of emerging technologies like data fabric,Internet of Things(IoT),AI,ML,etc.Devise new enterprise processes,roles and skills,and plan in
31、formed maturity,culture and risk appetite.Create Vision and StrategyEstablish Operating FrameworkCultivate Culture and Establish GovernanceManage D&A ValueRefine and Progress Gartner for Information Technology Executives Follow Us on LinkedIn Become a Client Roadmap:Drive Successful Digital Growth W
32、ith Data and Analytics 10Who needs to be involved?The most successful organizations establish cross-functional teams for their D&A initiatives that include the following leaders and their teams:CEO/COOCEOs struggle with the most intractable decisions that have the greatest impact to the whole organi
33、zation,from executive and talent acquisition,leading M&A and allocating the firms capital to achieve the mission of the organization.Strategy,digital ambition and recession now cloud the horizon.CDAOs can guide CEOs in improving the impact of these most important decisions.CIOThe CIO creates a colla
34、borative working structure with the CDAO,with clear responsibilities for each role to achieve the goal of operationalizing the D&A domain across the organization.Head of Supply Chain OperationsSupply chains stand or fall on data.Many heads of supply chain know this,and so there is a natural affinity
35、 with CDAOs.B2B collaboration and integrated business planning(S&OP)need trusted data to drive improved supply chain performance,reduced time to market and increased customer service.Head of RiskRisk officers are leveraging D&A to help guide and secure visibility into risks embedded in data,systems
36、and processes across the organization.At the same time,risk officers are collaborating with D&A leaders in connected governance efforts to help solve the most complex governance challenges across risk,privacy,compliance,security,trust,retention and ethics.Software Engineering LeaderSoftware engineer
37、ing leaders exist in both business and IT,even if they are not known by that name.Their role is key to driving delivery of software capabilities supporting new and innovative business processes and business decisions.Some software engineering leaders have a D&A-focused mission.CDAOs and software eng
38、ineering leaders should work closely together to deliver business value across the organization.CISOInformation security is today a front-office conversation.As such,CISOs and D&A leaders are working very closely since security programs need timely insight and predictive models to help anticipate an
39、d then respond to the greatest organizational threats.CMO/Revenue OfficerA growing number of CMOs have their own D&A capability.The majority do not,and so the CDAO can play a key role in guiding and working with CMOs and CROs to help with a multitude of mission-critical priorities spanning campaign
40、investment,price optimization,revenue forecasting,customer engagement and more.CHROHeads of HR have been automating and streamlining various aspects of the HR life cycle.This might include AI to help with candidate identification as well as career planning,and so on.At the same time,the CHRO can hel
41、p CDAOs with unique insight for change management programs tied to data literacy,as an example.CFOMany CFOs are the CEO-sanctioned enterprise scorekeepers,responsible for strategic,investment and performance insights.Relying heavily on D&A,CFOs often lead D&A outright or are otherwise a primary stak
42、eholder.Both being D&A-driven,CFOs and CDAOs are natural allies.By taking the CFOs lead,CDAOs leverage their advanced D&A expertise to offer strategic planning advice to CFOs and help certify operational performance results.Gartner for Information Technology Executives Follow Us on LinkedIn Become a
43、 Client Roadmap:Drive Successful Digital Growth With Data and Analytics 11 Mission-critical priorityAstraZeneca was aiming to harness data,digital and AI to transform the way it discovers and develops new medicines,and to achieve scientific breakthroughs.The use of AI in an innovative and responsibl
44、e environment was key to this initiative,as was empowering people to keep AstraZenecas values front and center in the human-machine collaboration.How Gartner helpedGartner collaborated with AstraZeneca and contributed its expert insights to help formulate a Data and Artificial Intelligence Ethics Vi
45、sion,Guiding Principles and Governance Framework.Gartner experts helped formulate each of AstraZenecas data strategies,visions and roadmaps for maturing its capabilities.Gartner also advised AstraZeneca to invest in capabilities and collaborate across the business to ensure that every decision is da
46、ta-driven.Mission accomplishedAstraZeneca was able to:Provide its scientists with unprecedented access to connected,analytics-ready data Uncover new insights for delivering life-changing medicines Speed up the discovery,development and delivery of potential new medicinesClient success story:Driving
47、Growth Through InnovationGartner for Information Technology Executives Follow Us on LinkedIn Become a Client Roadmap:Drive Successful Digital Growth With Data and Analytics 12Explore these additional complimentary resources and tools for data and analytics leaders.Access other roadmaps inthis series
48、:ResearchOver 100 Data and Analytics Predictions Through 2025Elevate data and analytics strategies to advance a new vision of business problem solving.eBook2022 Leadership Vision for Data and Analytics LeadersShift the conversation away from tools and technology and toward decision making as a busin
49、ess competency.WebinarThe Role of Data and Analytics in Smarter Decision MakingExplore the results of this Gartner survey to examine how decisions are made within organizations.eBook5 Key Actions for IT Leaders for Effective Decision MakingTurn effective decision making into your competitive advanta
50、ge.The Digital Business Transformation RoadmapEnhance Your Roadmap for Data and Analytics GovernanceModernize Business Through Technology RoadmapProtect Your Business Assets With a Roadmap for Maturing Information SecurityActionable,objective insightAlready a client?Get access to even more resources
51、 in your client portal.Log In 2022 Gartner,Inc.and/or its affiliates.All rights reserved.CM_GTS_1755170Connect With UsGet actionable,objective insight to deliver on your mission-critical priorities.Our expert guidance and tools enable faster,smarter decisions and stronger performance.Contact us to become a client:U.S.:1 855 811 7593 International:+44(0)3330 607 044Become a ClientLearn more about Gartner for Information Technology Executives connected to the latest insights