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1、Digital HealthcareFeatures RadarAPP FEATURES SUPPORTING PATIENT ENGAGEMENT IN CHRONIC DISEASE MANAGEMENTHEALTH GOALS&MOTIVATIONKNOWLEDGE BUILDING BEHAVIOR CHANGE TREATMENT ADHERENCEHEALTHCARE TEAM SUPPORT SOCIAL SUPPORTINTRODUCTIONREVIEWED APPSFEATURESRADARADVICECONTACTINTRODUCTIONInspiration forpat
2、ient engagementfeaturesIn the past years,the healthcare industry had a push to revamp the entire conventional ecosystem,which has remained unchanged for some time.In 2022 we have seen more focus on improving patient centricity,improving patient engagement and increasing the value of care delivery.Un
3、derstanding how technology can help drive patient experience,comes down to understanding the patients journey,all the touch points and frictions in each stage of their illness process,outlining professional and non-professional stakeholders involved in the care process.When we have a deep understand
4、ing of the journey,we can start thinking of how to apply solutions that will improve accessibility,empower patients as much as possible,and drive proactive care.The first mobile applications driving patient engagement were either focusing on treatment adherence,delivering disease management in line
5、with the clinical guidelines,or providing non-integrated high-level disease knowledge to educate the user.New technologies such as,wearables,platform integrations,data models and personalization strategies have since been introduced.These technologies enable mobile applications to deliver a full ran
6、ge of advanced services,like real-time monitoring,personalized treatment and education recommendations,data sharing and support.For Life Science CDOs that are launching new mobile patient engagement applications or adding features to existing ones,the key challenge is to select and prioritize featur
7、es for the roadmap that will differentiate their solution,and preferably the app-treatment-combination from the competition.The essence of building a successful application is to fully understand your target group and at the same time make sure the user experience is aligned with health professional
8、s,systems and how your treatment or service fits in this multistakeholder journey.It makes quite a difference if you are leading a therapeutic product,like a medicine,or want to introduce a digital service into a competitive landscape.Understanding what are the essentials and how you can distinguish
9、 yourself from the competition can be key and might give you the advantage to outperform the market.This report can be used as an inspiration for ideation sessions for new features,as a guideline to assess the uniqueness of a mobile patient engagement application or just as interesting food for thou
10、ght for any digital healthcare professional.Interested to learn more?Just reach out and connect with me or my colleagues.TEUN SCHUTTE,Strategy Lead Life Sciences&Healthcare,MobiquityAUTHORSVictoria Fedorova,Senior Digital Strategy Consultant,Mobiquity Serikova,Senior Digital Strategy Consultant,Mobi
11、quity Schutte,Strategy Lead Life Sciences&Healthcare,Mobiquity Garach,Senior Quality Assurance Engineer,Mobiquity APPSFEATURESRADARADVICECONTACT2INTRODUCTIONUncovering mobile app features that support patient engagement The digital health sector is booming and showing no signs of slowing down.Insigh
12、ts from IQVIA(2021)show there are now over 350,000 health and wellness apps available to consumers worldwide,with 47%of them focusing on helping people manage chronic diseases.In this report,we aim to provide a short overview of the most commonly used mobile app features designed to engage and empow
13、er people living with chronic conditions.We wont rank the“best”and“worst”solutions in terms of user engagement,nor will we focus on the regulatory aspect of mobile health or attempt to differentiate between the various claims made by these products.Whether you and your team are just starting to deve
14、lop a digital health or wellness app or are looking for ways to improve and optimize your existing one,we hope this report will serve as a valuable source of inspiration.To keep the report focused,weve used the lenses below.FEATURESIn this report,we take an in-depth look at how specific mobile app f
15、eatures can help engage users in the management of chronic conditions.MOBILE APPLICATIONSThis report takes a closer look at the mobile apps dominating US and European app stores.PATIENT FACINGThis report delves into solutions that are tailored to the needs of patients.CONDITIONS We investigated a ra
16、nge of mobile apps that target four common chronic conditions:diabetes,cancer,asthma/COPD,mental health.When analyzing the features we opted for a condition-agnostic point of view.HEALTH JOURNEY STAGEWe focus on the treatment phase of the patient journey.In chronic condition management,it is a time
17、when those diagnosed with the condition work to normalize or maintain their health.As such,we do not explore applications and features designed to help prevent and diagnose health conditions.3INTRODUCTIONREVIEWED APPSFEATURESRADARADVICECONTACTINTRODUCTIONReviewed applicationsDIABETES MANAGEMENTBezzy
18、 T2DMySugrGlucose BuddyDiabetisMBeatDiabetesOneTouch RevealOne DropGlucose tracker-Diabetic diaryDario HealthBluestar DiabetesInsuliaBetter therapeuticsSidekick HealthVirta HealthOmadaVida HealthLark HealthASTHMA/COPD MANAGEMENTCANCER MANAGEMENTMENTAL HEALTHHailieKagen AirDigiHailerDigiHailerAsthma
19、MDMyAsthmaDailyBreath Asthma and AllergiesAsthma BuddyFindAir-Asthma DiaryPropellerKamu asthmaLiving WithMy Care CrewCancer buddyJasper Cancer Care CompanionBELONG Beating Cancer TogetherCancer.Net MobileVinehealth:Cancer CompanionMySTORIWar On Cancer Social AppMika:Cancer Therapy AssistantOleenaUnt
20、ireKaiku HealthMoodfitMoodMissionTalkSpaceSanvelloCBT guide to depressionMoodkitNOCDPTSD coachBetterHelpShine4INTRODUCTIONREVIEWED APPSFEATURESRADARADVICECONTACTHEALTH GOALS&MOTIVATIONKNOWLEDGE BUILDING BEHAVIOR CHANGE TREATMENT ADHERENCEHEALTHCARE TEAM SUPPORT SOCIAL SUPPORTThis report classifies a
21、ll the features gathered into six distinct dimensions,each representing a key area essential to successful chronic condition management.Holistic external support may include many factors beyond HCP and social support(e.g.financial).In this report we focus on these two aspects as these are most commo
22、n in patient engagement apps.FEATURE RADARRadar dimensionsClick on the section in the radar to view directly.5INTRODUCTIONREVIEWED APPSFEATURESRADARADVICECONTACTHEALTH GOALS&MOTIVATION Helping patients to identify personal health goals,stick to them and stay motivated.Can cover both immediate and lo
23、ng-term goals.Goal setting Activities,checklists,and trackers Activity calendars and reminders Journeys and missions Progress visualization dashboards Positive reinforcement messages Digital coaches In-app rewards LeaderboardsBEHAVIOR CHANGE Encouraging healthy diet,sleep regimen,physical activity a
24、nd promoting mental health,aiming to achieve sustainable results beyond the effect of medical treatment.Physical activity trackers Sleep trackers Food trackers Healthy recipes databases Thoughts and behavior trackers Daily journaling Mindfulness tools TREATMENT ADHERENCE Promoting treatment adherenc
25、e,so patients can stay on track with their medication regimen and non-medicated treatments.In some cases,adherence is assisted with connected devices.Instructions for use Science behind medications Medication information logbooks Medication schedule and reminders Medication dose calculators Medicati
26、on adherence reports Medication quantity monitoring Medication refill reminders Device trackersKNOWLEDGE BUILDING Assisting patients in building knowledge about the condition and their own health through collecting and analyzing data,offering proven information and actionable advice.Health vitals lo
27、gbooks Health vitals reports Symptoms logbooks Symptoms reports Symptom management recommendations Educational content Trigger logbook s Pattern recognition Early warning alerts Digital binders and notesSOCIAL SUPPORT Leveraging social mechanisms to support patients.This may help to engage with frie
28、nds,family,non-medical experts and supporting organizations.Communicating with peer communities Getting or providing help with daily choresHEALTHCARE TEAM SUPPORTProviding tools to build trusted and productive relationships with healthcare teams,streamline communication and information exchange.Remo
29、te consultations Questions for doctors Expert matching Appointment calendars and reminders Shareable progress reports Need help nowFEATURE RADARSummary features6INTRODUCTIONREVIEWED APPSFEATURESRADARADVICECONTACTLIST OF FEATURES123456789Goal settingActivities,checklists,and trackers Activity calenda
30、rs and remindersJourneys and missionsProgress visualization dashboardsPositive reinforcement messages Digital coachesIn-app rewardsLeaderboardsThe starting step of every treatment journey,regardless of the condition,is to identify health goals that the patient wants to achieve and the timeline for w
31、hen they strive to do that.The goals may be directly connected to the condition,for example;reducing pain levels,keeping blood glucose at target levels,preventing breath shortness.Or they may cover more personal,but still health-related goals like spending more active time with kids or building athl
32、etic endurance.Focusing on goals that fit into patients life rather than pure clinical metrics helps to retain motivation over time.As the users goals are identified,they can be translated into daily goals and missions,individual journeys,activities and reminders.Positive reinforcement messages,digi
33、tal coaches,in-app rewards and social mechanisms such as leaderboards will help users to stay on track with behavior changes.Goals can be reviewed from time to time by the patient,sometimes with the help of healthcare professionals or a coach.This will help to make sure that the goals and the applic
34、ation are still relevant despite changes in the users life.Health goals&motivation 7INTRODUCTIONREVIEWED APPSFEATURESRADARADVICECONTACTGOAL SETTINGWell-defined and achievable goals make the benefits visible for the user,increase motivation to perform and lead to better health outcomes over time.Goal
35、 setting features help patients to set high-level priority health goals,break them down into smaller tasks and translate them into activities.Often this involves identifying a measurable parameter,its target value and a timeline to achieve that.However,for users who have never set goals before,it ca
36、n be a challenging task.To make it easier for the user,the app might propose goals based on standard of care,research or goals selected by other users.Setting goals is not a one-time activity:sometimes apps check-in with the user to verify if the goal is still relevant,either after a certain amount
37、of time or based on behavior patterns.ACTIVITIES,CHECKLISTS AND CHALLENGESTo-do lists,action lists,and checklists do more than just help people stay organized and productive-they can also provide a great boost of motivation!Many patient engagement apps offer pre-defined activities to choose from whi
38、ch can help patients develop healthy habits(e.g.,Omada and Virta Health)or provide a list of required actions,tests,and check-ups to manage a certain illness(e.g.,Belong).Furthermore,some apps even offer tips and tricks related to the activities,as well as the ability to add notes and share them wit
39、h caregivers or healthcare professionals.For those who need a more personalized approach,applications may also allow users to set their own tasks,taking into account their individual needs.ACTIVITY CALENDARS AND REMINDERSThe activity reminder allows users to set up reminders for tasks that they need
40、 to complete.When the reminder is triggered,the user is notified by a pop-up,text message,or email depending on the settings that they have selected.This helps to ensure that the user does not forget about important tasks they need to complete.The reminder feature can also be used to help users stay
41、 on track with their health-related goals.For example,if a user wants to start exercising more regularly,they can set up reminders in their digital health application to remind them to go for a run or to the gym.LIST OF FEATURES123456789Goal settingActivities,checklists,and trackers Activity calenda
42、rs and remindersJourneys and missionsProgress visualization dashboardsPositive reinforcement messages Digital coachesIn-app rewardsLeaderboardsDIGITAL HEALTHCARE FEATURES RADARHealth goals&motivationLark Health Virta Health Belong Beating cancer together 8INTRODUCTIONREVIEWED APPSFEATURESRADARADVICE
43、CONTACTJOURNEYS AND MISSIONSWell-being is comprised of many elements,and it can be daunting to compile your own selection picking from so many options.That is why some apps allow you to select a journey or a mission.In this case the user shares their preferences and goals,and then the app offers a s
44、et of activities,exercises or courses to follow.In case the users situation change,they can switch to a new journey or mission.PROGRESS VISUALIZATION DASHBOARDSProgress tracking against goals is a key feature in digital health applications for chronic diseases.This feature enables patients and healt
45、hcare providers to monitor a patients progress towards their health goals and allows them to track progress over time.Initial data can be entered by users themselves,e.g.,via the use of journals,or can be collected using devices like glucometers or phones.Additionally,the progress tracking feature c
46、an be used to identify any trends in the patients health that could indicate a need for further intervention.POSITIVE REINFORCEMENT MESSAGESPositive reinforcement messages can be a powerful tool to increase patients commitment to treatment programs.These messages act as a virtual pat on the back,hel
47、ping users to make the link between completing a task and feeling the positive emotions that come with it.When a goal or task is achieved,the app sends a motivating message in the form of an in-app or push notification.LIST OF FEATURES123456789Goal settingActivities,checklists,and trackers Activity
48、calendars and remindersJourneys and missionsProgress visualization dashboardsPositive reinforcement messages Digital coachesIn-app rewardsLeaderboardsDIGITAL HEALTHCARE FEATURES RADARHealth goals&motivationSidekick Health Vida Health Better Therapeutics 9INTRODUCTIONREVIEWED APPSFEATURESRADARADVICEC
49、ONTACTDIGITAL COACHESNavigating through the treatment process can feel overwhelming and lonely.To make the journey easier,some apps have incorporated AI chatbot technology to provide digital coaching around the clock.These chatbots can provide answers to common questions about the condition,as well
50、as track the patients progress and provide encouragement.Its a great way to stay motivated and on track throughout the treatment process.IN-APP REWARDSRewards can be an effective motivator for patients to stay on their treatment journey.Different forms of rewards,both monetary and non-monetary,can e
51、ncourage patients to reach their goals.For example,Sidekick Health awards users with water points for achieving certain levels which are then converted into donations for clean water to families in need,via their charity partners.MySugr uses gamification mechanism,that allows one to tame the diabete
52、s monster by logging data every day,giving visual representation to the health goal.Not only does it motivate users to stick to their goals,but it also gives them a nudge to fill in their data every day,making the apps analytics even more insightful.In cases when monetary rewards are used,they can b
53、e given in the form of vouchers,discounts,coupons or even access to premium app features.LEADERBOARDSThe leaderboard feature is a great way to motivate users and offer them an incentive to stay on track with their health goals.It allows users to compare their progress with others and strive to do be
54、tter.This feature can be used to foster healthy competition and help keep users motivated.It is also a great educational tool as it enables learning from the progress of others.Seeing how others are doing and how they achieved their results can provide valuable insights and motivate users to keep wo
55、rking hard.DIGITAL HEALTHCARE FEATURES RADARHealth goals&motivationLIST OF FEATURES123456789Goal settingActivities,checklists,and trackers Activity calendars and remindersJourneys and missionsProgress visualization dashboardsPositive reinforcement messages Digital coachesIn-app rewardsLeaderboardsLa
56、rk Health Sidekick Health Vida Health10INTRODUCTIONREVIEWED APPSFEATURESRADARADVICECONTACTLIST OF FEATURES123456789Instructions for useScience behind medicationsMedication information logbooksMedication schedule and remindersMedication dose calculatorsMedication adherence reportsMedication quantity
57、monitoringMedication refill remindersDevice trackersAdherence is essential for the successful management of chronic conditions.Non-adherence decreases efficacy of the treatment and may lead to deterioration of health.Medication adherence can be improved with the use of digital health applications.Th
58、is can be accomplished by providing users with tools such as adherence reports,treatment reminders,medication information,and a variety of other tools.This way,patients can get the most out of their treatment and make informed decisions about the efficacy of the prescribed treatment plan together wi
59、th their healthcare team.Treatment adherenceINTRODUCTIONREVIEWED APPSFEATURESRADARADVICECONTACT11INSTRUCTIONS FOR USEWhile healthcare providers do their best to explain how and when medication should be taken,or a procedure should be performed,people might still appreciate additional support and cla
60、rification.Digital apps enable this at any location and exactly at the point of time the person needs it.Digital health applications present instructions for use by providing easy-to-read,step-by-step instructions that are tailored to the individuals specific medications,procedures and health condit
61、ions.These instructions may be accompanied by illustrations,videos and audio recordings that further detail directions and provide tips for proper adherence.SCIENCE BEHIND MEDICATIONSTo ensure a successful treatment,it is crucial to explain how the medication works and what outcomes can be expected.
62、This will set realistic expectations for the individual and give them a better understanding of how their body will respond to the medication.Providing sufficient education on the treatment will improve adherence and help people get the most out of it.MEDICATION INFORMATION LOGBOOKSThis feature is e
63、specially helpful for those who take complex medications.It allows users to store all their medication-related information,such as the names of the medications taken,dosage,frequency,and photos of the packaging,in one convenient location.Some apps let users choose from a predetermined list of medica
64、tions,and the rest of the medication details are automatically added.The user can then save and edit the information as needed.DIGITAL HEALTHCARE FEATURES RADARTreatment adherenceHealth Asthma Buddy CVinehealth:Cancer CompanionLIST OF FEATURES123456789Instructions for useScience behind medicationsMe
65、dication information logbooksMedication schedule and remindersMedication dose calculatorsMedication adherence reportsMedication quantity monitoringMedication refill remindersDevice trackersINTRODUCTIONREVIEWED APPSFEATURESRADARADVICECONTACT12MEDICATION SCHEDULE AND REMINDERSMedication reminder featu
66、res are designed to help patients remember to take their medications as prescribed.These reminders can be set for certain times of the day,days of the week,or both.For those who are taking multiple medications at once,this features is even more important:users can be sure they are taking the right m
67、edications,in the right order,at the right time.This can help reduce the chances of an adverse reaction due to taking several medications that should not be combined.MEDICATION DOSE CALCULATORSMedication dose calculators allow users to quickly and accurately calculate the correct dosage based on the
68、ir individual needs.Typically,the app asks users to input their personal information such as age,weight,and existing medical conditions.Once the user has entered this information,the calculator will provide a dosage recommendation for the medication in question.MEDICATION ADHERENCE REPORTSThis featu
69、re offers detailed graphs with adherence overview over a period of time.This information can be used to track how well the user is following the prescribed treatment plan.Medication adherence reports are typically generated by the application itself and provide users with easy-to-understand graphica
70、l representation of their adherence.Reports can include various overview metrics such as the number of doses taken on time,skipped doses,and missed doses.It can include more details such as the list and number of medications taken,the frequency,and the dosage for each medication.DIGITAL HEALTHCARE F
71、EATURES RADARTreatment adherenceHailieInsuliaFindAirLIST OF FEATURES123456789Instructions for useScience behind medicationsMedication information logbooksMedication schedule and remindersMedication dose calculatorsMedication adherence reportsMedication quantity monitoringMedication refill remindersD
72、evice trackersINTRODUCTIONREVIEWED APPSFEATURESRADARADVICECONTACT13MEDICATION QUANTITY MONITORINGThis feature allows users to see at a glance how much medication is left and helps them to keep track of when they need to refill their prescription.MEDICATION REFILL REMINDERSThis feature prompts patien
73、ts to refill their medications on time,preventing unnecessary gaps in medication intake.The refill reminders use the medication schedule and dosage requirements to calculate when the reminders should be sent,close to the predicted date when the supply is running low,but with enough lead time to orde
74、r the refill.Some apps include a list of pharmacies or a map that shows which drugstores have the medication on hand.Some go a step further and assist users in locating the pharmacy with the best price for the medication.DEVICE TRACKERSThe device tracker feature in digital health apps is a great way
75、 to help users keep track of their devices and ensure they are safe.With this feature,users can easily locate their device if it is lost or stolen.The feature works by using GPS technology to track the devices location.DIGITAL HEALTHCARE FEATURES RADARTreatment adherenceFindAirPropellerPropellerLIST
76、 OF FEATURES123456789Instructions for useScience behind medicationsMedication information logbooksMedication schedule and remindersMedication dose calculatorsMedication adherence reportsMedication quantity monitoringMedication refill remindersDevice trackersINTRODUCTIONREVIEWED APPSFEATURESRADARADVI
77、CECONTACT14LIST OF FEATURES1234567Physical activity trackersSleep trackersFood trackersHealthy recipes databasesThoughts and behavior trackersDaily journalingMindfulness toolsDecisions we make every day can profoundly influence the course of treatment and quality of life in general.Unhealthy eating
78、habits,lack of sleep and exercise,and inadequate attention towards mental health can all take a toll on wellbeing.Numerous studies demonstrate the effect of our behaviors on the state of chronic conditions.Therefore,helping people comprehend and practice healthy behavior is crucial for successful tr
79、eatment of various diseases.Digital health apps can help users to change their habits by providing a platform to track daily habits,set realistic goals and get support.Some apps utilize cognitive behavior therapy(CBT)and behavior change techniques(BCT)to help people effectively manage their conditio
80、n and make positive changes to their lifestyle.Behavior changeINTRODUCTIONREVIEWED APPSFEATURESRADARADVICECONTACT15PHYSICAL ACTIVITY TRACKERSActivity trackers use sensors or manually entered data to determine how active a user is throughout the day.Based on this information,some apps provide feedbac
81、k on the users journey and show progress toward goals.Activity trackers can track various aspects of physical activity,such as steps taken,distance walked or run,heartbeat and calories burned.This information can be used to help people understand their activity levels and the impact it has on their
82、health journey.SLEEP TRACKERSThis feature allows users to monitor the quality and quantity of their sleep,helping them understand the effect of their condition on their sleep patterns and vice versa.User can input sleep information manually or use a wearable device.Depending on the complexity of the
83、 app,users can get various sleep-related data,for example,time spent asleep,time spent awake,duration of sleep cycles,and time it takes to fall asleep.FOOD TRACKERSFood trackers can help to better understand ones dietary habits and help them meet nutritional needs.Users can log and track meals and s
84、nacks,as well as access nutrition information such as calories,fat,and other nutrients.Advanced tracking options allow users to use voice to record meal information,search through a food library,or scan barcodes to easily pre-populate food-related information.With this data,people can identify which
85、 foods may be triggering symptoms and create healthier eating plans to avoid them.DIGITAL HEALTHCARE FEATURES RADARBehavior changeOmadaMoodFitOneDrop:Better Health TodayLIST OF FEATURES1234567Physical activity trackersSleep trackersFood trackersHealthy recipes databasesThoughts and behavior trackers
86、Daily journalingMindfulness toolsINTRODUCTIONREVIEWED APPSFEATURESRADARADVICECONTACT16HEALTHY RECIPES DATABASESSticking to a healthy diet can be challenging.Apps can help users to identify recipes that taste great and are also nutritious.Some apps provide an extensive library of recipes organized by
87、 health goals,ingredients,and dietary restrictions.While others offer helpful educational content on food-related topics.THOUGHTS AND BEHAVIOR TRACKERSCognitive Behavioral Therapy tools help users identify how their thoughts affect their mental health and well-being.Through daily check ins,users can
88、 gain insight into which thoughts lead to making them feel more energized and which lead to feeling drained.With practice,an individual can learn to timely recognize and alter unhealthy thought patterns,ultimately leading to better coping with daily challenges.DAILY JOURNALINGCognitive journaling is
89、 another great tool to help users stay in control of their mental health.Through journaling,people learn how to recognize and stop negative thought patterns before they become overwhelming and unmanageable.With this in-app feature users can record their thoughts,feelings,mood,and even share this inf
90、ormation with their support and caregiver groups.DIGITAL HEALTHCARE FEATURES RADARBehavior changeBeat DiabetesVida HealthLiving WithLIST OF FEATURES1234567Physical activity trackersSleep trackersFood trackersHealthy recipes databasesThoughts and behavior trackersDaily journalingMindfulness toolsINTR
91、ODUCTIONREVIEWED APPSFEATURESRADARADVICECONTACT17MINDFULNESS TOOLSMindfulness exercises and activities are used to support individuals in managing condition-related stress and even some symptoms like pain.Some apps provide daily mindfulness exercises where a user can choose from a variety of guided
92、mediations,breathing exercises,or play binaural beat and relaxation music.These mindfulness tools can help individuals learn to focus on the present moment and become more aware of their thoughts and feelings.Such awareness further helps individuals to better manage their chronic conditions by stayi
93、ng in control of their thoughts,feelings and emotions.DIGITAL HEALTHCARE FEATURES RADARBehavior changeUntireLIST OF FEATURES1234567Physical activity trackersSleep trackersFood trackersHealthy recipes databasesThoughts and behavior trackersDaily journalingMindfulness toolsINTRODUCTIONREVIEWED APPSFEA
94、TURESRADARADVICECONTACT18LIST OF FEATURES123456789Health vitals logbooksHealth vitals reportsSymptoms logbooksSymptoms reportsSymptom management recommendationsEducational contentTrigger logbooksPattern recognitionEarly warning alertsUnderstanding chronic conditions and ones own situation is essenti
95、al to well-being.It helps to prevent or delay disease progression,reduce symptoms,and improve quality of life.By understanding the causes and effects of a chronic condition,patients together with healthcare professionals can develop personalized treatment plans to manage the disease and its symptoms
96、.Digital health apps can provide patients with information and support their needs to better understand a condition,as well as their personal health situation.These apps can give patients access to educational resources,track symptoms,and show the relation between lifestyle choices and its impact on
97、 health progress.Knowledge building10Digital binders and notesINTRODUCTIONREVIEWED APPSFEATURESRADARADVICECONTACT19LIST OF FEATURES123456789Health vitals logbooksHealth vitals reportsSymptoms logbooksSymptoms reportsSymptom management recommendationsEducational contentTrigger logbooksPattern recogni
98、tionEarly warning alerts10Digital binders and notesHEALTH VITALS LOGBOOKSA health vitals logbook is a feature that allows users to log and track their health vitals such as blood pressure,heart rate,weight and many other important parameters.The users can easily add,edit,view and analyze their vital
99、s over time.HEALTH VITALS REPORTSHealth vitals reports provide a quick and easy way to view key changes in heath parameters over time.With the help of various trend charts,the user can see whether a required progress is made.This helps to have productive discussion with the doctors about the progres
100、s and course of treatment.SYMPTOMS LOGBOOKSSymptom logbook features allow users to track and monitor their condition related symptoms.The logbook helps to record information about symptoms,such as when it happens,how severe it is,what could have caused it.By recording symptoms in a timely manner,use
101、rs can identify potential correlations between symptoms and triggers that may be causing an issue.Additionally,having a comprehensive log of symptoms and sharing these with healthcare professionals,can help doctors correct the treatment plan.DIGITAL HEALTHCARE FEATURES RADARKnowledge buildingDario H
102、ealthOneTouch RevealMikaINTRODUCTIONREVIEWED APPSFEATURESRADARADVICECONTACT20LIST OF FEATURES123456789Health vitals logbooksHealth vitals reportsSymptoms logbooksSymptoms reportsSymptom management recommendationsEducational contentTrigger logbooksPattern recognitionEarly warning alerts10Digital bind
103、ers and notesSYMPTOMS REPORTSThe symptom report feature allows users to view a summary of their symptoms and see patterns over time.Some apps allow users to generate a symptom report for a selected period of time to share with caregivers or healthcare professionals.SYMPTOMS MANAGEMENT RECOMMENDATION
104、SThis feature provides users with recommendationsbased on the symptom-related information they logged.These recommendations can include various interventions,e.g.,lifestyle changes,relaxation techniques,or self-care options that would help to reduce the symptom severity.EDUCATIONAL CONTENTPatients b
105、enefit from educational content because it keeps them up to date on the latest information about their condition and coping strategies.Education articles,videos,and guided courses are all examples of educational content.Some content is written by experts in the field,while others are written by peer
106、s and have a more personal approach.Content can be provided in multiple formats:articles,videos,podcasts,checklists,quizzes etc.Some apps like Shine even group pieces of content into courses or include it in journeys,making education regular part of a routine.DIGITAL HEALTHCARE FEATURES RADARKnowled
107、ge buildingVinehealthOleenaPTSD CoachINTRODUCTIONREVIEWED APPSFEATURESRADARADVICECONTACT21LIST OF FEATURES123456789Health vitals logbooksHealth vitals reportsSymptoms logbooksSymptoms reportsSymptom management recommendationsEducational contentTrigger logbooksPattern recognitionEarly warning alerts1
108、0Digital binders and notesTRIGGER LOGBOOKSBy using this feature,patients can gain insights into personal triggers that may worsen their symptoms.By identifying and recording triggers,patients can become more aware of the connections between their symptoms and the external factors that influence them
109、.This feature can come in various forms,from a simple list of triggers that user can select from,to interactive trigger maps that show potential trigger areas,like in case of asthma apps.PATTERN RECOGNITIONThis feature uses algorithms to analyze user data and identify patterns in their health metric
110、s.The app can detect trends and out of range parametersin the users health,allowing them to take timely action and prevent potential deterioration.For example,OneTouchReveal app can detect a pattern of high blood pressure readings and provide information on possible causes.Other apps,can,for example
111、,detect patterns of poor sleep quality or irregular exercise and suggest changes in the users lifestyle to improve their health.EARLY WARNING ALERTSEarly detection of potential health deterioration is a feature that uses notifications to alert patients when their vital signs are outside the normal r
112、ange and,in some cases,offer advice on how to prevent further deterioration.If the patients app is also shared with caregivers,they will receive the alert and can intervene if necessary.DIGITAL HEALTHCARE FEATURES RADARKnowledge buildingPropellerOneTouch RevealOneTouch RevealINTRODUCTIONREVIEWED APP
113、SFEATURESRADARADVICECONTACT22LIST OF FEATURES123456789Health vitals logbooksHealth vitals reportsSymptoms logbooksSymptoms reportsSymptom management recommendationsEducational contentTrigger logbooksPattern recognitionEarly warning alerts10Digital binders and notesDIGITALBINDERS AND NOTESThis featur
114、e allows users to store and organize all their treatment related information such as medical records,documents,and images in one central location.Users can easily access and share personal information with their healthcare team or any other relevant care groups.Users can easily search for required i
115、nformation,which helps to save precious time andfocus on what really matters.DIGITAL HEALTHCARE FEATURES RADARKnowledge buildingBelong Beating Cancer TogetherINTRODUCTIONREVIEWED APPSFEATURESRADARADVICECONTACT23LIST OF FEATURES123456Remote consultationsQuestions for doctorsExpert matchingAppointment
116、 calendars and remindersShareable progress reportsNeed help nowA good doctor-patient relationship is one of the keyfactors in managingchronic conditions.This relationship is essential for the successful treatment.It encourages open communication,facilitates trust,and increases the patients engagemen
117、t in their own care.Digital health applications can facilitate doctor-patient relationships by allowing easy communication and access to medical records and information.Patients can use digital health applications to easily schedule appointments,receive reminders,and access their medical records.Hea
118、lthcare team supportINTRODUCTIONREVIEWED APPSFEATURESRADARADVICECONTACT24LIST OF FEATURES123456Remote consultationsQuestions for doctorsExpert matchingAppointment calendars and remindersShareable progress reportsNeed help nowREMOTE CONSULTATIONSThis feature allows to stay connected with your care te
119、am throughout your treatment process.Various apps offer texting,audio,and/or video consultation features,and some offer a combination of all three,allowing the patient to choose their preferred method based on their level of comfort.QUESTIONS FOR DOCTORSPreparing for a doctor appointment in advance
120、and knowing what questions to ask can help patients get more value out of the conversation with the doctor.Various apps introduce features that assist with such preparation,for example,by providing a questionnaire with the most common and important questions to ask during appointments.Sometimes,the
121、user can edit the questions or add new ones,as well as share the questionnaire with the doctor or care team.EXPERT MATCHINGIn case the user does not have a preferred expert on a platform,wantsto get additional opinion,or has an urgent question,the app can connect them with a new professional.Tohelp
122、users make their best informed choice,some apps offer expert matching service.To do this,users are typically asked to answer a short questionnaire sharing their personal situation,preferences and symptoms.Then the service offers several possible options.In some geographies information about insuranc
123、e is also taken into account.DIGITAL HEALTHCARE FEATURES RADARHealthcare team supportNOCDCancer.Net MobileTalkSpaceINTRODUCTIONREVIEWED APPSFEATURESRADARADVICECONTACT25LIST OF FEATURES123456Remote consultationsQuestions for doctorsExpert matchingAppointment calendars and remindersShareable progress
124、reportsNeed help nowAPPOINTMENT CALENDARS AND REMINDERSThis feature allows you to schedule appointments with healthcare providers,view previous and upcoming appointments,and sync appointments with default mobile calendar.Furthermore,some apps like Vinehealth:Cancer Companionrecommend appointment typ
125、es based on the required treatments and explain what to expect from these appointments.Some apps,like medication reminders,send appointment reminders via mobile notifications.SHAREABLE PROGRESS REPORTSThis feature allows users to share progress reports with their care team between visits.The reports
126、 are typically available in pdf or excel format.The users can send the report via text message or email by selecting a contact from their phones address book or the applications address book.NEED HELP NOWPeople with complex conditions can find themselves in difficult situations requiring urgent assi
127、stance.Some apps have pages and widgets specifically for cases like that.Typically,they list instructions for emergency situations and phone numbers where a person can get help.NotOK app takes a different approach:the app works as a virtual panic button.Users create their own list of trusted contact
128、s that will be contacted in case the panic button is pushed.When the contact sees the alert,they may say“I can help”and connect to the user.DIGITAL HEALTHCARE FEATURES RADARHealthcare team supportLiving WithDario HealthMood MissionINTRODUCTIONREVIEWED APPSFEATURESRADARADVICECONTACT26LIST OF FEATURES
129、12Communicating with peer communitiesGetting or providing help with daily choresSocial support is an important factor in the management of chronic diseases.Studies have shown that people with strong social support are more likely to adhere to their treatment plans and are better able to cope with th
130、e physical and emotional stress related to the condition.Social support can come from family and friends,support groups,and even online support networks.Digital health apps can facilitate social support for people with chronic conditions by providing a platform for them to interact,share personal ex
131、periences and provide support to one another.Social supportINTRODUCTIONREVIEWED APPSFEATURESRADARADVICECONTACT27LIST OF FEATURES12Communicating with peer communitiesGetting or providing help with daily choresCOMMUNICATING WITH PEER COMMUNITIESCommunication with peer communities can take different fo
132、rms like chats,boards,blogs,peer-to-peer mentoring,groups,seminars,etc.Non-judgmental support encourages people to open up.Similar experiences helps people to overcome their reluctance to share and allows them to see their own situation from a different point of view.Communication with a peer commun
133、ity also encourages people to look into other coping strategies to help them deal with their problems.Often users can choose communities based on a variety of criteria such as common interests,condition treatment plans,lifestyles,and needs.For example,Bezzy T2D asks users“what are you here for?”to i
134、dentify what kind of support would be the most appropriate for the user.GETTING OR PROVIDING HELP WITH DAILY CHORESChronic diseases can be exhausting,leaving a person with insufficient energy to perform daily tasks such as cooking dinner for a family or picking up children from school.Living with Ca
135、ncer and MyCareCrew are two apps that can help with these issues.People can use these apps to ask for assistance as well as offer assistance to those in need.Meal preparation,transportation,childcare,pet care,handwork,shopping,and other common tasks are covered by these apps.DIGITAL HEALTHCARE FEATU
136、RES RADARSocial supportWar on CancerMy CareCrew Cancer SupportINTRODUCTIONREVIEWED APPSFEATURESRADARADVICECONTACT28ADVICEThe key pillars for a successful digital solutionIn the end it is not about what others do,but how your organization is driving value with the solution.At Mobiquity we believe the
137、re are three pillars of value creation:CUSTOMER EXPERIENCE STRATEGYTruly successful digital products are rooted in human behaviour,emotions and needs.The way one uncovers these truth about clients and organises innovation around them is reflected in this strategy.DIGITAL PRODUCTS&SERVICESThis is how
138、 a great idea of a new product becomes reality through relentless invention,testing and customer verification.Product building evolves with the product itself,keeping investments under control and focusing on the value the solution brings to customers and businesses itself.DIGITAL BRANDING&MARKETING
139、Great products need to be matched with great data-driven marketing.This is about finding the right positioning for the product,the right message and experience to translate and the right means to reach the potential customers.Looking at that dynamically is essential to make sure the product gets the
140、 right exposure at the right moment.ADVICEFor each pillar there is a set of key questions to considerAll pillars are part of our approach for building successful digital solutionsThe key pillars for a successful digital solution29INTRODUCTIONREVIEWED APPSFEATURESRADARADVICECONTACTADVICEFor each pill
141、ar there is a set of key questions to considerWhile all these features may look impressive and useful,they are not necessarily fitting every portfolio.Here are some questions to consider while choosing the next feature for your solution:CUSTOMER EXPERIENCE STRATEGY What are the needs of the specific
142、 customer segment you are targeting?What is your competitive situation and how will this feature allow you to get an edge?How does this feature fit your overall strategy and values?How does this feature fit the current and target app functionality?What KPIs will be used to measure success?DIGITAL PR
143、ODUCTS&SERVICES What is the feature feasibility and how does it fit the current product roadmap?How does this feature affect development of future functionality?E.g.is it an enabler or a blocker for future features?Does continuous product discovery confirm the features viability and desirability?Is
144、patients data safe and secure?DIGITAL BRANDING&MARKETING How does this feature fit your branding?What digital touchpoints does this feature affect?What needs to happen to leverage this feature in your experience marketing?Is the feature experience building trust?Can this feature enhance the experien
145、ce through cross sell?As the solution evolves and reinvents itself,the list of value-adding features may change.Thats why it is important to constantly review the product roadmap and ideas you have in a backlog.ADVICEFor each pillar there is a set of key questions to considerAll pillars are part of
146、our approach for building successful digital solutionsThe key pillars for a successful digital solution30INTRODUCTIONREVIEWED APPSFEATURESRADARADVICECONTACTADVICEAll pillars are part of our approach for building successful digital solutionsAt Mobiquity we have built many successful digital health an
147、d life sciences applications and solutions for our clients by combining the key pillars,customer/patient experience,digital products&services,and digital branding&marketing.We have developed our proven Digital Traction Model(DTM)to drive innovation when building digital solutions for our clients.The
148、 Digital Traction Model clearly defines the process from ideation to a fully scalable solution and is focused on creating human centric solutions,by continuously validating human desirability,technical feasibility and business viability.Our approach starts with truly understanding user and business
149、needs,performing market research and combining these insights to execute the first ideation sessions on how a solution should look(IGNITION).The outcomes of this process are subsequently validated with users to have clear insight in the level of desirability of the features.Next step is to prioritis
150、e based on the dimensions of technical feasibility and viability,to make sure the proposed features can be realised and at the same time also serve a solid business case(PROBLEM FIT).Based on agreed priorities,a first Minimum Viable Product is built and validated again with a selected set of users(S
151、OLUTION FIT).The feedback of this validation process is incorporated in a final version that is released to the market(MARKET FIT).This process is continuously repeated to optimise for scaling and at the same time releasing new features(SCALE).Consistently following this proven approach ensures runn
152、ing an efficient process and only creating solutions that have real value for the end users.ADVICEFor each pillar there is a set of key questions to considerAll pillars are part of our approach for building successful digital solutionsThe key pillars for a successful digital solution31INTRODUCTIONRE
153、VIEWED APPSFEATURESRADARADVICECONTACTCONTACTLets get in touchTeun Schutte,Strategy Lead Life Sciences&Healthcare,Mobiquity+31 6 8275 7033 Stol,Healthcare Lead EMEA,Mobiquity+31 6 83 33 9349 and Permissions The material in this work is copyrighted.With the exception of fair use for journalistic or sc
154、ientific purposes,no part of this report may be reprinted or reproduced in any form or by any means without the prior written permission of Mobiquity.In all journalistic or scientific purposes Mobiquity must be indicated as reference.Mobiquity encourages dissemination of its work and will normally g
155、rant permission promptly.Legal Disclaimer The material in this document has been prepared with the aim of providing information and is for illustrative purposes only and is not meant to be legally binding.Mobiquity accepts no liability whatsoever in contract,tort or otherwise for any loss or damage
156、caused by or arising directly or indirectly in connection with any use or reliance on the contents of this document.The content displayed in this Radar is our opinion.The brands mentioned in the Radar are not necessarily our clients.If you feel we have used information in an unfair manner,please let
157、 us know.Chuck PalmerVP of Sales,Mobiquity+1 508 735 4556 Arkenbout,VP Business Development,Mobiquity+31 6 4310 6062 MOBIQUITYHuman led.Data driven.Technology enabled.We transform points of friction into sparks of innovation.Mobiquity,part of Hexaware,is a full-service digital transformation enabler
158、 that delivers compelling digital products and services that serve a purpose,by blending strategy,creative and engineering.Mobiquity harnesses a sector-agnostic approach to human-centered innovation applied with in-depth industry expertise.Founded in 2011 with a focus on mobile technology solutions,
159、Mobiquity has adapted to client needs across 9 different geographical locations,providing end-to-end omnichannel digital products and services to leading B2B and B2C brands.Mobiquitys global team of 800+employees serve over 200 million users every day.The company takes shared ownership and accountab
160、ility throughout the entire clients project life cycle,enabling digital transformation success.ABOUT HEXAWAREHexaware is a global technology and business process services company.Our 30,000 Hexawarians wake up every day with a singular purpose;to create smiles through great people and technology.Wit
161、h this purpose gaining momentum,we are well on our way to realizing our vision of being the most loved digital transformation partner in the world.We also seek to protect the planet and build a better tomorrow for our customers,employees,partners,investors,and the communities in which we operate.With 54 offices in 19 countries,we empower enterprises across the world to realize digital transformation at scale and speed by partnering with them to build,modernize,run,and optimize their technology and business processes.INTRODUCTIONREVIEWED APPSFEATURESRADARADVICECONTACT32