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1、8 HR Metricsfor Organizational DevelopmentIntroductionWhy organizational development metrics matterIn todays volatile,uncertain,complex and ambiguous(VUCA)world where disruption is a constant threat,the ability to change is crucial to survival.This means organizational development should be a top pr
2、iority.Organizational development is a critical and science-based process that helps organizations adapt to new opportunities and challenges.In other words,it is a powerful tool that can help your organization thrive in what used to be the future of work but is fast becoming the new normal.As with o
3、ther critical processes,organizational development should be monitored with the right HR metrics.But thats easier said than done.Financial data isnt enough to describe organizational capabilities for adding value.And traditional HR KPIs arent enough either,even though organizational adaptation depen
4、ds in part on employee behavior and a culture of innovation and intrapreneurship.Thats why we have created this guide.The strategic HR metrics listed here will give you a strong starting point to develop a mix of key metrics that will help you make your organization future-proof and ready to thrive.
5、2HR Metrics overview3Employee characteristics-page 4Employees with high performance%of employees who are high performingLeadership-page 5Scope of leadership programs%of leaders taking part in leadership skills development programsLeadership excellence developed%of managers rated highly in performanc
6、e evaluationHR processes-page 6High-performance systems#of critical HR processed designed using the High-Performance System perspectiveInnovation culture-page 7Use of tech platforms as innovation source%of employees actively using tech platformsInnovation training hours per employeeHours of intrapre
7、neurship training completed/total employeesWellness at work-page 8Positive assessment of work characteristics%of employees who rate work characteristics highlyPositive assessment of methodologies,tech and procedures%of employees who rate items related to methodologies,tech and procedures highlyEmplo
8、yees with high performanceEMPLOYEE CHARACTERISTICSThe percentage of high performers compared to the total number of employees(or FTE).This should give you a good idea of how much of your workforce can(help)drive innovation and change.ExampleEmployees:22,954High performers:1975Metric:8.6%Please note:
9、the calculations in this guide are examples,not benchmarks.4Scope of leadershipprogramsLEADERSHIPThe percentage of managers taking part in leadership skills development programs.Managers are leaders within your organization,so it is important that they actively develop their skill sets so that they
10、can identify and effectively capitalize on opportunities.ExampleManagers:1,723Managers rated as excellent:261Metric:15.1%Leadership excellence developedLEADERSHIPPercentage of managers who are rated in the higher categories of the performance evaluation measurement scale.This will help you understan
11、d how effective your leaders are,and grant insight into the success of your leadership programs.ExampleManagers:1,723Managers in programs:598Metric:34%5High-performance systemsHR PROCESSESThe number of critical HR processes designed using the High-Performance System perspective.High-performance work
12、 systems(HPWS)are interconnected HR practices(such as training and performance appraisal)designed to enhance employee effectiveness.1 This metric reveals how much your company is currently benefiting from this approach.ExampleCritical HR processes:32Processes informed by HPWS:8Metric:25%6Use of tech
13、 platforms as an innovation sourceINNOVATION CULTUREPercentage of employees who actively use technology platforms.Implementing a tool does not guarantee its use within the organization.This metric can reveal if you need to promote adoption to get more value out of your platform.ExampleEmployees:31,8
14、44Employees actively using platforms:19,249Metric:60.4%Innovation training hours per employeeINNOVATION CULTUREThe number of training hours for courses focusing on intrapreneurship(creativity,innovation,new methodologies and technologies,etc.)per employee.Providing learning and development programs
15、focused on enabling innovation will empower your workforce to help the organization adapt to and overcome challenges.ExampleHours of intrapreneurship training completed:14,920Employees:9,360Metric:1.597Positive assessment of work characteristicsWELLNESS AT WORKPercentage of employees who,in the clim
16、ate survey,rate items related to the characteristics of their work positively.These characteristics include:Meaning Responsibility ComplexityBy matching skilled and talented individuals to roles that are a good fit with their personalities and capabilities,you are creating a-players who can add incr
17、edible value.ExampleEmployees:19,711Employees who rate related items positively:4,609Metric:23.3%Positive assessment of methodologies,tech and proceduresWELLNESS AT WORKPercentage of employees who,in the climate survey,rate items related to the methodologies,technologies and procedures positively.Wh
18、at works for your competitor might be a poor fit for your own workforce.This metric can reveal if further research or improvement of your tech,methodologies and procedures is necessary.ExampleEmployees:29,239Employees who rate the methodologies,tech and procedures positively:22,609 Metric:77.3%8Buil
19、d a better,stronger and more resilient organizationEnhance your HR toolkit with Organizational Development expertise and get the skills you need to help future-proof your organization.TypeOnline self-paced learningDuration30 hoursStructure5 courses +capstone project Digital certificate upon completi
20、on(including LI token)Eligible for HRCI&SHRM creditsHelp your organization thrive,now and in the futureORGANIZATIONAL DEVELOPMENTLearn moreAt the Academy to Innovate HR(AIHR),it is our mission to make HR future-proof by offering world-class,online education programs available anywhere,anytime.Any HR
21、 professional who is committed to lifelong learning can expand their skill set with relevant and in-demand skills.AIHR is the place to learn the skills you need to advance your career and secure a job at the forefront of HR.Browse our programs at AIHR.comAIHR|Academy to Innovate HRSources:Adapted from Beyond HR KPIs by David Aguado1:High-Performance Work Systems Affect Employee Attitudes And Group PerformanceIllustrations by Stories by Freepik