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1、Navan Ranks No.1 Across Travel,Expense,and Spend Management G2 Summer Report 20230304054What is G2?How the G2 Grid Scores Software#1 in Travel and Expense Software#1 in Travel Management Software#1 in Expense Management Software#1 in Spend Management Software#1 in Travel Management Softwa
2、re(Europe)#1 in Travel Management Software(U.K.)What Makes Navan UniqueTable of Contents2All of the quotes in this report are from verified current Navan users.What is G2?G2 is the worlds leading business software review platform.It not only collects review data from end users,it builds out its own
3、proprietary scoring grids and metrics to compare software products side by side.G2 is designed to help companies make informed buying decisions.Spend Management SoftwareSpend management software tracks and manages non-payroll business expenses.This software is used to gain insight into company spend
4、ing across the entire organization,by collecting and analyzing spend data.Travel Management SoftwareTravel management software provides users with a platform for planning,purchasing,and recording travel and related expenses.Expense Management SoftwareExpense management software provides businesses w
5、ith a platform to process,pay,and audit employee-initiated expenses.Employees are able to input expenses for approval through the software in a browser or mobile application.Travel and Expense SoftwareTravel and expense software provides the tools needed to manage employee travel and expense reimbur
6、sement.These tools usually help facilitate the booking of business travel and make use of company corporate cards.Category Definitions:3G2 Software Grid Scoring DescriptionIn G2s Summer 2023 Report,Navan ranked No.1 across a field of 12+players in four reports:Expense ManagementSpend ManagementTrave
7、l ManagementTravel&Expense ManagementProducts shown on G2 Grids are ranked by:Customer satisfaction(based on user reviews)Market presence(based on market share,vendor size,and social impact)Products are then placed into these categories:Niche Relatively low satisfaction scores and low market presenc
8、eContendersRelatively low customer satisfaction scores and high market presenceHigh PerformersHigh customer satisfaction scores but low market presenceMarket LeadersHigh customer satisfaction and substantial market presence scores4Youll find Navan here.G2 Winter Report 2023Travel&ExpenseManagement S
9、oftwareG2 Summer Report 2023Navan received the highest overall score(98/100)and satisfaction score(99/100)among all travel and expense management products in this grid.Navan continued to receive high praise for:Ease of Use(96%vs 91%average)Quality of Support(95%vs 92%average)Ease of Setup(94%vs 90%a
10、verage)Navan Ranks No.1 Overall and No.1 in Satisfaction for Travel&Expense Management Software#1 Overall and#1 Satisfaction6Quality of SupportAvg 92%Meets RequirementsEase of SetupAvg 91%Ease of Doing Business WithAvg 90%95%Avg 92%95%94%94%Ease of UseAvg 90%94%Ease of AdminAvg 91%94%The G2 Summer 2
11、023 Travel&Expense Grid highlights why Navan is light years ahead of competitors for product capabilities and user satisfaction.Satisfaction RatingsTravel&Expense Management Software7Navan is the best travel management,corporate card,and expense management company weve used!Our company used two othe
12、r corporate travel management and expense platforms,and they both failed.Navan has been the best decision our company has made for travel,and they have all the bells and whistles but are simple to use plus their support department is by far the best I have experienced.Lance N.Director,Business Devel
13、opment8“The ease of use with Navan is unmatched.From booking your travel,to submitting expenses,and on top of that being able to have reimbursements paid out through Navan makes this company the complete package.By placing everything in one platform I am not having to search all over the place to fi
14、gure out where to submit,book,or manage my travel.“Garit G.Senior Enterprise Sales Development Representative9G2 Winter Report 2023Travel Management SoftwareG2 Summer Report 2023cNavan received the highest overall score(96/100)and satisfaction score(97/100)among all travel management products in thi
15、s grid.Navan received high praise from users for:Ease of Use(96%vs 92%average)Ease of Booking(96%vs 91%average)Quality of Support(95%vs 91%average)Navan Ranks No.1 Overall and No.1 in Satisfaction for Travel Management SoftwareTravel Management Software11967152TravelPerkRouteSummerOverall RankingsTr
16、avel Management Software1274Egencia74SAP ConcurQuality of SupportAvg 92%Meets RequirementsEase of AdminAvg 93%Likelihood to RecommendAvg 91%95%Avg 90%95%93%94%Ease of UseAvg 92%96%Ease of BookingAvg 91%96%The G2 Summer 2023 Travel&Expense Grid highlights why Navan is light years ahead of competitors
17、 for product capabilities and user satisfaction.Satisfaction RatingsTravel Management SoftwareBecause I travel so much for work,I use Navan to book my travel,use my Navan credit card,and log my expenses.This solves the problem of using many different platforms to do those things.Kate B.Mid-Market En
18、d User“13The most incredible online travel agency experience!With Navan,my company is able to keep a closer eye on detailed data about our travel spend across thousands of employees.This helps us better control costs and identify areas for optimization or cost savings.“Tasneem M.Customer Success Man
19、ager14“Business travel booked in 60 seconds.Navan makes it super easy to coordinate business travel for my team offsites.I can customize my flight and hotel bookings to suit me while still feeling confident that Im staying within company policy.Ive used their lower rates for some personal travel nee
20、ds as well.Krishnan R.Mid-Market End User15G2 Winter Report 2023Expense Management SoftwareG2 Summer Report 2023Navan received a perfect satisfaction score(100/100)among all products on this grid.The reviews of Navan for expense management are overwhelmingly positive:Quality of Support(95%versus 90%
21、average)Ease of Use(96%versus 91%average)Ease of Setup(93%versus 89%average)Navan Ranks No.1 Overall and No.1 in Satisfaction for Expense Management SoftwareExpense Management17Ease of UseAvg 91%Ease of AdminAvg 90%*Ease of UseAvg 91%Meets RequirementsAvg 91%96%96%96%94%Category Leader in Satisfacti
22、onSatisfaction RatingsExpense Management Software1895%Quality of SupportAvg 90%*Smart CategorizationComplex Approval Workflow93%93%Avg 87%Avg 88%Embedded AI/Machine Learning94%Avg 86%Trip NotificationsEmployee ReimbursementReceipt Capture96%96%Avg 88%Avg 91%Onboarding a new solution for travel and e
23、xpenses is often confusing,but Navan is intuitive and easy to set up.We barely needed a walkthrough as a team to be able to start using it.And when one of my team members needed to change travel arrangements,he was able to call their customer support and easily change his flight to an option that wa
24、s better suited for him.Angie I.Customer Success Manager“Highest-Rated FeaturesExpense Management Software1997%Avg 92%Company NameEase of Creating Expense ReportsAPIs/IntegrationSmart CategorizationDigital Receipt ManagementEmployee ReimbursementCurrency ConversionsCredit Card IntegrationTotal Avera
25、ge%Navan95%96%93%96%97%94%96%95%Airbase93%95%92%95%95%92%95%94%Brex94%94%92%95%94%85%94%93%Emburse Abacus94%92%87%93%95%92%92%92%Divvy91%91%90%94%89%90%93%91%Spendesk92%94%91%93%93%90%94%92%Expensify93%90%86%92%94%91%89%91%Egencia88%91%92%92%92%88%91%91%Rydoo90%85%85%91%95%87%85%88%SAP Concur87%88%8
26、2%87%90%87%88%87%Zoho Expense89%80%84%89%89%88%80%86%Ramp94%95%93%97%96%92%Missing Feature81%Pleo93%93%90%95%91%Missing Feature93%79%Navan Expense Management Features Rank No.1 in Satisfaction2021Super quick,super organized,super easy.I no longer have to hold onto all my receipts and type upan expen
27、se report.Everything is submitted and completedin a timely manner.Open the app,take a picture,and youre done!“Emily O.Founder,Director22Navan makes life easy for any finance team.No matter what permissions you have,its easy to learn to use it.I personally use it for own expenses and also I have admi
28、n credentials,and in both profiles I find it easy to use.“Nicole E.Business Operations AnalystG2 Winter Report 2023Spend ManagementSoftwareG2 Summer Report 2023Navan received the highest overall score(93/100)among all spend-management products in this grid.Navan received high praise from users for:E
29、mployee Reimbursements(97%vs 91%average)Ease of Use(97%vs 94%average)Likelihood to Recommend(95%vs 92%average)Quality of Support(94%vs 92%average)Navan Ranks No.1 Overall for Spend Management SoftwareSpend Management Software24Quality of SupportAvg 92%94%Ease of UseMeets RequirementsEase of AdminEas
30、e of Setup97%96%92%93%Avg 94%Avg 92%Avg 92%Avg 90%Employee ReimbursementsControls97%96%Avg 91%Avg 93%Notifications96%Avg 92%Satisfaction RatingsSpend Management SoftwareHighest-Rated Features25G2 Winter Report 2023Travel Management SoftwareEuropeG2 Summer Report 2023Navan has been named the the pree
31、minent travel management solution in Europe.The solution received the highest overall score(91/100)and satisfaction score(90/100)among all travel management products in this grid.Navan received high praise from users for:Ease of Booking(95%vs 90%average)Expense Automation(95%vs 90%average)Ease of Se
32、tup(95%vs 88%average)Navan Ranks No.1 Overall and No.1 in Satisfaction in EuropeEurope Regional Grid27Meets RequirementsAvg 92%Ease of UseAvg 90%Ease of SetupAvg 88%Quality of SupportAvg 92%95%93%93%91%Category Leader in SatisfactionSatisfaction RatingsEurope Regional Grid2891%Ease of AdminAvg 90%Th
33、e Navan Support team somehow works magic every time,on all three continents where I work and travel.The support team has helped me to rebook itineraries at the last minute and to save on flight change fees numerous times.They are super quick to respond on the app chat,which is an amazing feature and
34、 reliable no matter what time zone,which I love.“Rachel B.Mid-Market End User29Much much better than their competitor,TravelPerk.Navan is easy to use with a large inventory,great customer support,and stores all my travel details in one spot.It solves all my travel problems by combining an enormous t
35、ravel inventory and keeping all my booking details and information in one centralized app.“Verified User in Computer SoftwareMid-Market End User30G2 Winter Report 2023Travel Management SoftwareUnited KingdomG2 Summer Report 2023Navan has been named the the preeminent travel management solution in th
36、e United Kingdom.The solution received the highest overall score(79/100)among all travel management products in this grid.Navan received high praise from users for:Quality of Support(94%vs 91%average)Ease of Booking(95%vs 91%average)Ease of Use(94%vs 91%average)Navan Ranks No.1 Overall in the United
37、 KingdomUnited Kingdom Regional Grid32Ease of Doing Business WithAvg 91%Ease of UseAvg 91%Ease of SetupAvg 91%Quality of SupportAvg 91%94%94%94%94%Category Leader in SatisfactionSatisfaction RatingsEurope Regional Grid33G2 Winter Report 2023What Makes Navan UniqueG2 Summer Report 2023Experience The
38、Navan DifferenceNavan is the only all-in-one travel,corporate card,and expense management solution on the market.Navan delivers an experience employees love,while giving finance real-time spend visibility and control.With a consumer-grade user experience,employees can easily book travel,manage itine
39、raries,and manage expenses.Finance and travel teams can easily configure and auto-enforce policy to ensure compliance,while leveraging real-time reporting to ensure traveler safety and gain a unified view of all spend.As a result,organizations can achieve high adoption rates and get real-time spend
40、visibility to make the best business decisions to drive cost savings,productivity,and compliance.35Travel and Expense at Global ScaleThousands of companies in over 90 countries trust Navan with their travel,corporate card,and expense management programs.By putting users front and center,Navan create
41、s a better user experience,which ultimately drives adoption.Thousands of global customersHQ LocationPalo Alto,CA+64 offices worldwide24/7/365 worldwide travel agents36Because I travel so much for work,I use Navan to book my travel,use my Navan credit card,and log my expenses.This solves the problem
42、of using many different platforms to do those things.Kate B.Road WarriorNavan will make everyones life in your company easier!It has helped us plan travel,track spending quickly,know our spending limits,and more.It answers a lot of questions instead of having numerous employees contact our finance t
43、eam for guidance.Cora C.Finance AdminQuick to deploy to the team with minimal training required.Expenses are now a continual process instead of something you have to take time out of your busy schedule to approve.Andrew A.Travel Manager“37The Only Integrated SolutionNavan is the ultimate business so
44、lution for travel,expense,and spend management.But dont take it from us.Navan is the all-in-one solution that makes travel easy so you can focus on being there,not getting there.Say goodbye to spending hours on the phone trying to change your flight or saving stacks of receipts to manually input expenses.From EAs and finance teams to travel managers and employees,Navan empowers people to focus on the things that matter most to them all while providing companies with real-time visibility,savings,and control.Learn more at .