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1、A Look at the Key Trends Driving Buyers Procurement Strategies in 2022 and Beyond2022 State of Business Procurement Report2Amazon Business:2022 State of Business Procurement ReportTable of Contents3Executive summary15Making procurement more responsible 19 Industry spotlight:Government and nonprofit3
2、Key findings20 Distributed procurement and rogue spending complicate the buyers journey 24 Industry spotlight:Commercial5 Buyers preference for online purchasing holds strong9 Industry spotlight:Education25Conclusion10 Buyers balance cost efficiency with social responsibility 14 Industry spotlight:H
3、ealthcare26Methodology3Amazon Business:2022 State of Business Procurement ReportExecutive summaryThe role of procurement is evolving.Consumer expectations,digital transformation,and updates to the way we work now require business buyers to wear multiple hats.Today,procurement teams must act as digit
4、al transformation evangelists,budget guardians,and work-from-anywhere enablers,while also pushing forward corporate social responsibility(CSR)goals.Thats a tall order for one department also facing significant challenges like global inflation,supply chain disruptions,and increased turnover.In respon
5、se,procurement leaders are looking for ways to become more strategic,efficient,and collaborative with other departments all while continuing to provide functional value by securing the supplies needed to keep their organizations operations running smoothly and cost-effectively.To better understand t
6、he needs,challenges,and priorities of business buyers as well as the ongoing transformation of B2B purchasing,Amazon Business surveyed 440 buyers across the U.S.This is our second annual State of Business Procurement Report,which explores the key trends that push the procurement function forward.Res
7、pondents worked at organizations ranging in size from midsized businesses(fewer than 250 employees)to large enterprises(10,000 or more employees).All commercial organizations made over$250 million in revenue last year.Buyers worked in a variety of sectors,including government and nonprofit,education
8、,healthcare,and commercial industries.In the four sector spotlights distributed throughout this report,we shine a light on procurement complexities unique to each surveyed sector.91%of B2B buyers state a preference for online purchasing.Key findings58%of B2B buyers now make purchases that have to be
9、 delivered directly to an employees personal residence.47%of B2B buyers expect to manage more budget this year than last year,and those that are experiencing decreases are called to spend smarter.4Amazon Business:2022 State of Business Procurement ReportKey findings(continued)Our research found that
10、 while optimizing costs and increasing efficiency remain high priorities for procurement,purchasing in line with organizational values continues to grow in importance.Business buying looks more like personal shopping than ever,with B2B buyers increasingly taking advantage of e-procurementalso known
11、as Smart Business Buyingtechnologies to find,compare,and purchase supplies in their price range that are aligned with their core values.Overall,increased adoption of Smart Business Buying is helping business buyers adjust to their new responsibilities and overcome common pain points like accessing a
12、 wider range of suppliers and managing distributed purchasing.Technological advancementslike purchase order and invoice,storage and sharing,approval workflows,expense management,and guided buying capabilitiesenable operational efficiencies across entire organizations,not just in procurement.However,
13、the recent gains in digital transformation arent over yet.Business buyers now need to refine their processes,workflows,and digital strategies to take full advantage of e-procurement.Read on for a deeper analysis of the trends shaping procurement,as well as the insights buyers need to know to evolve
14、operations and achieve success.63%of B2B buyers say improving sustainability in their purchasing practices is a top goal.55%of B2B buyers with sustainability goals say its difficult to source suppliers that follow sustainable practices.Among this group,81%of buyers agree this difficulty is holding t
15、heir company back from achieving procurement sustainability goals.89%of B2B buyers say if it was easier to identify sustainably-certified products,they would be more likely to purchase more sustainable products.84%of B2B buyers say their organization plans to increase the purchasing budget reserved
16、for Black or other diverse-owned businesses.Buyers preference for online purchasing holds strongSection One6Amazon Business:2022 State of Business Procurement ReportBy the end of the year,68%of buyers plan to make at least 40%,or more,of their purchases onlineup from 56%of buyers in 2021.Nearly one
17、in 10 buyers(9%)expects to complete upward of 80%of their purchases online.Business buyers continue to maintain a preference for omnichannel and in some cases online onlyengagements with suppliers.The past few years significantly accelerated the pace of digital transformation at most organizations.W
18、hile the initial steps may have been necessary for survival during the early pandemic,the continued adoption of digital tools is a deliberate choice many businesses are making to thrive.IBM found that of the 60%of organizations that accelerated their digital technology investments due to COVID-19,mo
19、re than half made these organizational strategies permanent.Our data tells a similar story regarding the initial investment and continued use of digital procurement technologies.In our 2021 B2B Evolution in E-Commerce Report,85%of business buyers pushed more of their procurement online due to COVID-
20、19.This years report found that organizations plan to increase their use of online purchasingindicating that increased reliance on e-procurement spurred by the pandemic isnt temporary,its solidifying as a core procurement process.Where B2B buyers make purchases for their organizations,by industryOnl
21、ine only channels*Offline channels include:offline distributors,brick-and-mortar stores,phone orders,catalog orders,and sales meetingsA mix of online and offline channel*Education80%66%76%22%62%33%OverallCommercial73%25%Government/Non-profitHealthcare18%32%Figure 17Amazon Business:2022 State of Busi
22、ness Procurement ReportMost B2B buyers now make purchases for their organizations online at least some of the time.In fact,only 2%of respondents purchase exclusively offline.These numbers are relatively consistent across industries,demonstrating widespread adoption of online purchasing.In every indu
23、stry,the percentage of organizations making offline purchases only is in the single digits (Figure 1).E-procurement isnt just a necessity,its the preferred purchasing method for a majority of buyers.91%of B2B buyers state a preference for online purchasing over traditional methods like offline distr
24、ibutors,brick-and-mortar stores,phone orders,catalog orders,and sales meetings.Instead of searching for,buying from,and communicating with suppliers across various channels and means,buyers can leverage Smart Business Buying channels to complete purchases seamlessly,in one convenient location.Howeve
25、r,some business buyers still feel some hesitation about fully adopting online procurement.Because e-procurement is self-service,some buyers fear missing the personalized interactions that are typical of traditional procurement methods.While the majority of buyers are happy to make this tradefavoring
26、 speed and efficiency over direct personal interactionsits certainly something for buyers to consider based on their business needs(Figure 2).7The top three pain points buyers experience when purchasing items online includeOnline stores have too many supply chain disruptions and shipping delays Prod
27、uct information/descriptions are inadequateIts too hard to get in touch with salespeople/company representativesFigure 28Amazon Business:2022 State of Business Procurement Report8 8Top 4 planned procurement technology investments in the next 5 years55%Digital/online invoices34%AI-driven optimization
28、 of purchasing decisionsOrganizations should tackle the basics of digital transformationAutomation of manual procurement processes(e.g.,purchase approvals)57%35%Voice technology(e.g.,voice ordering via virtual assistants)Figure 3Despite some pain points with online purchasing,many business buyers ar
29、e moving full speed ahead when it comes to digitizing their procurement processes to keep pace with their industry and customers.In addition to the adoption of Smart Business Buying technologies,B2B buyers plan to invest in several procurement technologies over the next 5 years(Figure 3).The ranking
30、 of these upcoming digital investments makes sense.Organizations should tackle the basics of digital transformationsuch as adopting digital/online invoices and automating procurement processesbefore tackling advanced technologies like voice technology or AI.Laying a strong digital foundation helps p
31、rocurement departments confidently and effectively tackle advanced capabilities when theyre ready.Being prepared for the needs of tomorrow starts by taking small steps today.9Amazon Business:2022 State of Business Procurement Report“Cost has always been a concern for the education sector,which relie
32、s heavily on public funding or private donations.Smart Business Buyings search features help organizations find competitive prices for any given product.Amazon Business works with hundreds of thousands of suppliers,enabling education buyers to purchase items that meet their needs and easily ship to
33、wherever students,teachers,or other school staff are at.While many educators have returned to the classroom,virtual learning environments arent going anywhere,solidifying e-procurement as a cornerstone of efficient and cost-efficient purchasing.”Mike Kernish,director and general manager of Public Se
34、ctor,Amazon BusinessFollowing two years of e-learning and extreme disruptions(like recurring COVID-19 outbreaks),schools are reestablishing what standard operations look like.In the wake of two years of higher-than-normal spending to adjust to the pandemic,many in the education sector are dealing wi
35、th tighter budgets.Purchasing for a range of price points and needsIndustry spotlight EducationTwo-thirds of education buyers say 2022 budgets are either lower than or the same as 2021.The biggest day-to-day pain point for education buyers is maintaining compliance with spending policies as well as
36、dealing with rogue spend.Buyers balance cost efficiency with social responsibility Section Two11Amazon Business:2022 State of Business Procurement ReportBuyers are price-conscious,but corporate social responsibility is the main driver of purchasing decisions and procurement goals.With the cost of go
37、ods rising and annual budget increases fairly routine,its no surprise most business buyers say purchasing budgets will stay the same or increase.Nearly half(47%)of B2B buyers said their purchasing budget was higher than last year,and 31%of respondents said budgets remained the same.Only 22%of respon
38、dents expected a budgetary decrease.Despite the majority of budgets increasing or holding steady,buyers are dealing with issues that threaten to negate those gainslike inflation,supply chain disruptions,discussion of a potential recession,and distributed purchasing.Distributed purchasing refers to t
39、he practice of devolving purchasing responsibility to non-procurement professionals and can result in missed opportunities to optimize or consolidate spend(More on the pros and cons of distributed purchasing in section four,“Distributed procurement and rogue spending complicate the buyers journey.”)
40、The sector experiencing the greatest budgetary gains is the commercial sector.In fact,59%of commercial organizations expect to manage more budget.The sector experiencing the largest budgetary decline is education,with 38%of respondents reporting their budget has decreased since 2021.Top 4 most impor
41、tant procurement improvements in 20221Increasing efficiency within the procurement department 2Reducing costs in our purchasing practices3Streamlining the purchase process for stakeholders outside of procurement4Consolidating tail spend for increased efficiencyFigure 412Amazon Business:2022 State of
42、 Business Procurement ReportWith issues like this being top of mind for buyers,no wonder optimizing costs and reducing spending weigh heavily on buyers across industries.The top four most important procurement improvements respondents hope to achieve in 2022 highlight buyers focus on cutting costs a
43、nd increasing efficiency.Increasing efficiencyboth within the procurement department and for stakeholders outside of procurementis also a cost-reduction strategy,as it frees up buyers to focus on more value-add activities(Figure 4).Even though buyers are concerned about rising costs,cost-cutting mea
44、sures are not the focus of most procurement programs.Rather,organizations are building their purchasing strategies around social initiatives,like supporting diverse-owned businesses and improving sustainability in purchasing practices.Three of the four most important procurement priorities center ar
45、ound contributing to organizational CSR goals,including supporting sustainable,diverse,and local businesses.(Figure 5)(More on this in section three,“Making procurement more responsible.“)Top 4 procurement priorities in 202239%Supporting local businesses within our community34%Increasing diversity i
46、n our purchasing practicesImproving sustainability in our purchasing practices63%37%Supporting remote work for employeesThe top four most important procurement improvements respondents hope to achieve in 2022 highlight buyers focus on cutting costs and increasing efficiency.Figure 513Amazon Business
47、:2022 State of Business Procurement ReportOptimizing purchases and achieving CSR goals are not mutually exclusivewith Smart Business Buying,organizations can use search and filter features to find products from certified suppliers that are also within their price range.Considering business buyers mo
48、st frequently cited pain point over the past 12 months was accessing a wider range of products in their price range,e-procurement can help procurement access more suppliers,reduce costs,and diversify spend.Certain Smart Business Buying channels offer guided buying capabilities to support buyers acro
49、ss departments align purchases with budgetary needs and organizational priorities.These advanced features alleviate the pressure placed on procurement professionals to onboard,guide,and monitor purchases made by non-procurement buyers,ultimately increasing overall efficiency.Business buyers cited ac
50、cessing a wider range of products in their price range as a pain point.14Amazon Business:2022 State of Business Procurement ReportHealthcare buyers have very specific product and feature needs,which can make it challenging to quickly make purchases while ensuring alignment with other organizational
51、goals.While purchasing is planned to an extent,healthcare buyers often need to find,buy,and obtain critical supplies on short noticeall while soliciting approval from multiple stakeholders.Traditional procurement can result in a time-consuming purchasing process and often forces healthcare buyers to
52、 compromise on other important factors,like the products price point or suppliers certification status.Finding efficiencies in the face of strict product specifications and regulatory requirements Industry spotlight Healthcare“In an industry where time is truly of the essence,the ability to order su
53、pplies quickly and with low stress allows healthcare providers to focus on what matters mosttheir patients.Amazon Business APIs enable online procurement to integrate within existing procurement and accounting technology.These integrations help healthcare buyers automate time-consuming tasks,find an
54、d order supplies,and evaluate suppliers certification statuses all within their existing systems.E-procurement makes that level of efficiency and agility possible at scale.”Todd Heimes,director and general manager,Amazon Business Healthcare buyers name increasing efficiency within the procurement de
55、partment as their No.1 most important procurement improvement.15Amazon Business:2022 State of Business Procurement ReportMaking procurement more responsibleSection Three16Amazon Business:2022 State of Business Procurement ReportProcurement pushes organizational CSR goals forward as B2B buyers increa
56、se their support for diverse-owned businesses and more sustainable supplies.Consumers increasingly make purchases based on their valuesand B2B buyers are no exception.Purchasing from ethical and/or diverse-owned businesses is an important way for organizations to make headway on company-wide CSR,and
57、 diversity and inclusion goals.Improvements in this area help form more value-oriented businesses,while also building stronger,more trusting relationships with consumers.Overall,91%of buyers take seller certifications into consideration when purchasingthats up from 88%in 2021.For most businesses,sup
58、porting small or diverse-owned sellers is an internal goal.But for otherslike government buyers who need to meet federal mandatesits a requirement(Figure 6).Dedicated budgets for diverse-owned sellers are on the rise,showing diversification of suppliers is emerging as a core aspect of responsible pu
59、rchasing.The majority(84%)of B2B buyers say their organization plans to increase the purchasing budget reserved for Black or other diverse-owned businesses.43%We have an internal goal to spend a certain amount with certified sellers,but not a requirement24%We have a required dollar amount to spend w
60、ith certified sellers per year24%We try to spend with certified sellers,but not at the cost of dollars or convenience9%We dont take certifications into consideration when purchasingBuyers plans to purchase supplies and goods from certified sellersFigure 617Amazon Business:2022 State of Business Proc
61、urement ReportInvesting in sustainability is also a top priority for many business buyers.Sixty-three percent of respondents ranked improving sustainability in purchasing practices as a top priority.In general,69%of B2B buyers work at organizations that require them to make more purchases from selle
62、rs following sustainable practices,like net-zero carbon emission production or the use of renewable energy.More dedicated budget for certified sellers is a step in the right direction,but the good intentions dont necessarily translate to meeting targets.Buyers still report significant roadblocks hin
63、dering their ability to meet CSR goals.The issue is one of visibility:Buyers struggle to find certified suppliers that also meet specific product,price,and quantity requirements.Of the procurement challenges respondents faced in the past 12 months,three of the top five involved difficulties accessin
64、g the right suppliers and products.Accessing a wider range of suppliers is a common challenge,especially through traditional procurement methods(Figure 7).Of the respondents who named“accessing suppliers that fit the goals of my business”as a top procurement challenge,the primary barrier is identify
65、ing qualified suppliers.Buyers often dont have enough bandwidth to manually search for suppliers certifications on top of also evaluating product details,prices,and available quantities(Figure 8).Top five biggest procurement challenges1Accessing a wider range of products in my price range2Adjusting
66、to new employee needs due to remote work3Accessing suppliers that can fulfill my quantity needs4Anticipating supply needs5Accessing suppliers that fit the goals of my businessFigure 718Amazon Business:2022 State of Business Procurement ReportWhen its difficult to find certified suppliers,procurement
67、-related CSR metrics suffer.Over half(55%)of business buyers with sustainability goals say its difficult to source suppliers that follow sustainable practices.And among that group,81%of buyers agree that difficulty sourcing qualified suppliers is holding their company back from achieving its procure
68、ment sustainability goals.On the flipside,89%of respondents say when its easier to identify sellers that offer products with a sustainability certification,they would be more likely to make purchases with those sellers.When theres ample transparency around seller certifications,its easier for procur
69、ement to support sellers that represent organizational values.Organizations should think critically about the operational changes needed to improve progress on CSR goals.To find certified suppliers,buyers should lean on e-procurement channels that allow them to search and filter products by certific
70、ation categories like woman-owned,veteran-owned,or carbon-neutral.Smart Business Buying also allows procurement leaders to keep a pulse on progress made toward CSR goals so they can adjust spending as needed throughout the fiscal year.Machine learning technologies can analyze large amounts of data a
71、nd quickly provide insights on top spending categories,total spend,buyer purchasing habits,and more.Top five reasons why its difficult for buyers to access suppliers that fit the goals of their business44%34%Its hard to get my team on the same pageNot enough information about suppliers characteristi
72、cs online52%41%Its too hard to onboard new suppliersFigure 815%I dont have the timeI have trouble finding new suppliers19Amazon Business:2022 State of Business Procurement ReportMany federal and state government buyers are mandated to allocate a certain percentage of their procurement dollars to sma
73、ll and diverse-owned suppliers,for example women-owned,veteran-owned,or HUBZone certified businesses.While supporting diverse-owned and small businesses has been a higher priority over the past few years,spending with businesses that have sustainability-related certifications has jumped to the top o
74、f the list this year.Accessing certified suppliers to meet federal mandates Industry spotlight Government and nonprofit“Buyers can find it difficult to identify whether a supplier has certain certifications or uses sustainable practices,like products that yield net-neutral carbon emissions or contai
75、n fewer packaging materials.Online procurement through Amazon Business simplifies the process of finding businesses with sustainability-related certifications by making certifications easily searchable and immediately visible.Amazon Business offers more than 300,000 products that are Climate-Pledge
76、friendly and certified by any of over 38 third-party organizations.”Mike Kernish,director and general manager of Public Sector Accounts,Amazon Business Over half(53%)of government and nonprofit respondents said improving sustainability in their purchasing practices is a top priorityranked as the No.
77、1 priority overall.20Amazon Business:2022 State of Business Procurement ReportDistributed procurement and rogue spending complicate the buyers journey Section Four21Amazon Business:2022 State of Business Procurement ReportGains in digital transformation,the return of business travel,and widespread a
78、doption of work-from-anywhere policies require more stakeholders to take on purchasing responsibility.Not only is distributed purchasing on the rise,but distributed deliveries across more locations are also becoming a standard part of procurement.As noted in section two,supporting remote work is buy
79、ers third most important procurement goal,behind purchasing with local businesses and businesses with sustainability-related certifications.As employees continue to work from their home offices or on the go,ensuring theyre well-equipped to do their best work is top of mind for procurement.Over half(
80、58%)of B2B buyers now make purchases that have to be delivered directly to an employees personal residence.At many companies,the days of purchasing supplies for a single office location are over.Today,the procurement function is more distributed than ever before.22Amazon Business:2022 State of Busin
81、ess Procurement ReportBut the office certainly isnt obsolete.In fact,many employees have already returned to at least part-time in-person work.Nearly half of B2B buyers(46%)are responsible for making purchases for multiple offices.Among B2B buyers making purchases for multiple offices,nearly a quart
82、er(24%)are tasked with supporting offices in multiple countries.As purchasing becomes more complex,organizations are experimenting with distributed purchasing to minimize the burden placed on procurement.E-procurement has only recently made distributed purchasing possible since the buying experience
83、 mimics the ways employees shop in their personal lives.It is often too complex and time-consuming to onboard non-procurement buyers to traditional procurement technology or offline purchasing methods.Distributed purchases are often spot buys and fall into the category of tail spend:small,low-value
84、transactions for products needed immediately but not planned for in advance.When each business unit makes multiple spot buys over the year,the costs can quickly add up.There are pros and cons to distributed purchasing.Allowing department heads and employees to make purchases themselves frees up proc
85、urements time to focus on more strategic initiatives.However,employees beyond procurement are often unaware of pricing or CSR concerns,causing procurement to lose out on opportunities to meet goals or optimize spending.23Amazon Business:2022 State of Business Procurement ReportNo wonder the rise of
86、distributed purchasing is reflected in both buyers plans for procurement improvements(listed in entirety in section two)and their top day-to-day pain points.When it comes to procurement improvements,buyers are prioritizing distributed purchasing-related changesover a third(36%)named streamlining pur
87、chasing outside of procurement as a top improvement and nearly a fourth(24%)cited consolidating tail spend.When comparing much-needed procurement improvements to buyers day-to-day pain points,the responses are complementary.Addressing buyer compliance issues and reining in rogue spending was ranked
88、as buyers second biggest day-to-day pain point.This suggests that distributed purchasing is now a necessary,yet difficult to manage aspect of procurement(Figure 9).Fortunately,the right procurement technology can alleviate some of buyers challenges related to distributed purchasing and remote work.S
89、mart Business Buying doesnt require buyers to enter into long-term contracts when purchasing from suppliers,making the channel a good outlet for obtaining cost-effective spot buys.Guided buying capabilities can help procurement leaders identify preferred products,sellers,or certification categories
90、so employees can support procurement goals with every purchase.Top 5 biggest day-to-day pain points of the past 12 months40%29%Complex approval processesReliable delivery43%31%Complex purchasing systemsFigure 928%Too much time spent reconciling invoicesMaintaining compliance to spending policies;dea
91、ling with rogue spending24Amazon Business:2022 State of Business Procurement ReportRemote work and collaborative purchasing are here to stay.Whether employees are working from the office or their homes,traveling as digital nomads or for work,commercial buyers are looking for ways to find efficiency
92、in distributed purchasing and delivery.Supporting a work-from-anywhere mindset Industry spotlight Commercial“Online procurement minimizes the complexities that accompany having a dispersed workforcemaking it easier to embrace this work type evolution.For example,sending goods to multiple locations,i
93、ncluding employees homes,is easy with the right digital technology.Amazon Business Primes robust data and analytics capabilities build visibility into every purchase.With real-time reporting,buyers can track CSR purchasing goals,organizational spending habits,and more.This ensures businesses can rea
94、p the benefits of distributed purchasing,without a lengthy buyer onboarding process or sacrificing procurement goals.Ultimately,you get better results with better oversight,and that benefits everyone.”Chris Costello,global leader of Enterprise Accounts,Amazon BusinessSixty-five percent of commercial
95、 business buyers now need to deliver purchases directly to employees personal residences.No wonder nearly half(44%)of commercial organizations named supporting remote work for employees as a top procurement priorityand all commercial buyers named it a top three challenge.25Amazon Business:2022 State
96、 of Business Procurement ReportConclusionMoving forward,business purchasing decisions will be made in tandem with a greater number of considerations and goalswhether it be cutting costs,meeting CSR goals,enabling remote work,or initiatives yet to come.At the end of the day,where you buy from matters
97、.It influences consumer and employee trust,your business bottom line,and your ability to facilitate work evolution.And how you buy is just as importantaffecting whether procurement is an enabler of enterprise agility or a tactical business function.As procurement becomes more strategic in nature,opt
98、imizing and automating workflows grows increasingly important.Traditional,manual processes and legacy technology may have worked in the past,but if the last two years have taught us anything,its the importance of reacting to and evolving with the times.In fact,the organizations that significantly ex
99、perimented with and invested in new digital technologies at the beginning of the pandemic were twice as likely to report outsize revenue growth compared to their peers,according to McKinsey and Co.Procurement leaders have the opportunity to drive efficiency and engineer a more value-focused organiza
100、tion by implementing digital solutions.Whether organizations need to make readily available spot buys or enable greater cross-team collaboration,e-procurement offers a cost-effective,streamlined solution for an array of needs.Its important to note that digital transformation is a continuous journey
101、that requires constant optimization based on ever-evolving technologies,business insights,and customer needs.And its not one-size-fits-allbusinesses need to take the appropriate steps based on their current investments,processes,and overarching business needs,then tweak accordingly.At Amazon Busines
102、s,were proud to help buyers across industries,organizational sizes,and revenues to meet their business goals and improve operations.Were constantly looking for opportunities to improve the buying experience for our customers.Procurement is emerging as a collaborative function,helping organizations l
103、ive out their values.Contact us to learn more about our Smart Business Buying solutions.26Amazon Business:2022 State of Business Procurement ReportBuyers roles4%Entry-level22%Experienced professional42%Manager20%Director4%Vice President9%C-suite/Executive directorBuyers annual procurement budgetLess
104、 than$1 million30%20%$1 million to less than$5 million13%$5 million to less than$25 million7%$25 million to less than$50 million7%$50 million to less than$100 million7%$100 million to less than$250 million6%$250 million to less than$500 millionCommercial buyers organizational annual revenue$250 mill
105、ion to less than$500 million16%27%$500 million to less than$1 billion19%$1 billion to less than$2 billion23%$2 billion to less than$10 billion15%$10 billion or moreMethodologyTo understand the state of B2B procurement,we surveyed 440 B2B buyers across the U.S.in April 2022 using an online survey pla
106、tform.Respondents included full-and part-time employees across a range of job levels.Commercial organizations made at least$250M in annual revenue.Respondents work in the following sectors:commercial industries(240),healthcare(95),education(60),and government/nonprofit(45).All buyer respondents play
107、 an influential role in their organizations procurement process.This report also references data from our 2021 B2B E-Commerce in Evolution Report,which surveyed 250 B2B buyers of similar demographics between December 2020 and January 2021.11%$500 million or more27Amazon Business:2022 State of Busine
108、ss Procurement ReportAmazon Business helps millions of customers worldwidefrom small businesses,schools,hospitals,non-profit organizations,and government agencies,to large enterprises with global operationsreshape their procurement with cost and time savings,greater productivity,and insightful purch
109、asing analytics.Procurement and business leaders enjoy convenient shipping options on hundreds of millions of supplies across categories like office,IT,janitorial,food service,and professional medical supplies.Customers also have access to a variety of business-tailored features and benefits,includi
110、ng a curated site experience,Business Prime,business-only pricing and selection,single or multi user business accounts,approvals workflow,purchasing system integrations,payment solutions,tax exemptions,dedicated customer support,and more.Amazon Business is currently available in the United States,Canada,United Kingdom,Germany,France,Italy,Spain,Japan,and India.For more information,visit ,and AmazonBusiness.