1、How to hire Christmas casual employees quickly and effectivelyContentsIntroduction 3The benefits of casual employees 4Your legal obligations 5Finding the right talent 6Onboarding your new employee 9How to reduce onboarding admin with HR software 11Case study:Behemoth Brewing Company 12Good luck for

2、the season 13About Employment Hero 14Disclaimer:The information in this guide is current as at 1 November 2023,and has been prepared by Employment Hero Pty Ltd(ABN 11 160 047 709)and its related bodies corporate(Employment Hero).The views expressed in this guide are general information only,are prov

3、ided in good faith to assist employers and their employees,and should not be relied on as professional advice.The Information is based on data supplied by third parties.While such data is believed to be accurate,it has not been independently verified and no warranties are given that it is complete,a

4、ccurate,up to date or fit for the purpose for which it is required.Employment Hero does not accept responsibility for any inaccuracy in such data and is not liable for any loss or damages arising either directly or indirectly as a result of reliance on,use of or inability to use any information prov

5、ided in this article.You should undertake your own research and to seek professional advice before making any decisions or relying on the information in this guide.IntroductionThe festive season is almost upon us.For some industries that means one thing;bracing for the casual recruitment rush.While

6、other businesses will be wrapping up for the year,businesses in the retail,hospitality and recreation sectors will be ramping up for summer and bringing in casual employees to manage demand.Its ok to admit that this prospect is both exciting and daunting.Onboarding casual employees can be an admin-h

7、eavy activity,and if its not done right you might not be getting the best out of your staff,and you could even be leaving your business vulnerable to non-compliance liabilities.Yikes.As your friends in all things employment,we want to help.We want to take the pressure off this intense situation and

8、help you simplify what often feels like a million moving parts.In this guide,well unpack the best practices when it comes to hiring casual employees to help you stay compliant,onboard your new hires,get your team motivated from the word go and keep the admin levels low while you do it all.Well even

9、share how you can streamline casual onboarding next time the silly season rolls around.Whether youre gearing up for a busy season or you have a workforce thats made up of rotating casual staff,this guide will walk you through best practice onboarding and induction processes-from front to back.We wis

10、h you all the best for a prosperous festive season,and we raise a glass to your business success in the new year.The Team at Employment HeroHow to hire Christmas casual employees quickly and effectively|3Casual employees can be a great solution to this issue.You can bring in staff to cover those gap

11、s and have extra hands over the busy period.They can be brought on quickly and with a casual working arrangement,you can call on them when theyre most needed without taking on a new full-time employee.Hiring seasonal and casual employees is also a good opportunity to create a talent pipeline of pote

12、ntial full-time employees further down the line,should you lose existing employees or experience business growth.With tried and tested casual employees waiting in the wings,you can be confident if they come on board as permanent members of the team.The benefits of casual employeesAs peak season roll

13、s around and certain industries get much,much busier,the need for additional employees can become pressing.Thats not even factoring in the possibility of current employees taking leave for the Christmas period,New Year and other seasonal holidays.Any employee on leave needs cover,and that can quickl

14、y cause issues if operations are already pretty hectic.Your legal obligationsWhat constitutes casual employmentAccording to the Fair Work Act,a person is a casual employee if:They are offered a job.The offer does not include a firm advance commitment that the work will continue indefinitely with an

15、agreed pattern of work.They accept the offer knowing that there is no firm advance commitment and become an employee.Employers need to provide their casual employees with the Casual Employment Information Statement before,or as soon as possible after,they start their new job.Employee entitlementsUnd

16、er the National Employment Standards(NES),casual employees are entitled to:Access to a pathway to become a permanent employee Two days unpaid carers leave per occasion Two days compassionate leave per occasion Paid family and domestic violence leave Unpaid community service leaveCasual employees can

17、 request flexible working arrangements and take unpaid parental leave if:They have been employed by their employer as a casual employee on a regular and systematic basis over at least 12 months.They reasonably expect to continue being employed by the employer on a regular and systematic basis.Casual

18、 employees are not entitled to paid days off,notice of termination or redundancy pay,even if they work regularly for a long time.Awards and agreementsUnder awards and agreements,casual employees are paid a casual loading(a higher pay rate for being a casual employee),or a specific pay rate for being

19、 a casual employee.For more information on minimum award rates for casual employees,check out the Fair Work Pay and Conditions Tool.One of the biggest worries that business leaders have when hiring casual employees is staying compliant.Casual employment comes with its own legal stipulations that can

20、 be tricky to negotiate.Heres an overview of whats required when it comes to bringing on casual employees.How to hire Christmas casual employees quickly and effectively|5Prime advertising spaceIf youre considering hiring casual workers,make sure youre showing up in all the right places.Posters in yo

21、ur premises are a good way to attract local workers.Job boards remain popular,and an applicant tracking system(ATS)like Employment Heros can make light work of managing ads on multiple boards.You should also be getting in front of potential candidates in digital spaces where theyre likely to be acti

22、ve.This means platforms such as Seek,LinkedIn,and in particular Instagram,TikTok and Facebook.Finding the right talentYou know whats required from a legal standpoint,now its time to find those casual employees.Its a tough market out there right now for talent.If youre looking to hire staff,these are

23、 our top tips for getting the right people in the door.Always highlight the perks We cant stress this enough:in a time of labour shortages,getting your employee value proposition(EVP)right is essential for attracting top talent.Your EVP is what sets you apart from the competition and it covers all t

24、he incentives,perks,benefits and support systems that make working for you attractive,especially in relation to your competitors.When done well,an EVP offers a comprehensive look into each job,making sure the role is attractive to candidates and shows off the company culture to ensure they will be a

25、 good fit from the offset.It will also elevate your entire employment brand,making your business a more desirable place to work.Its crucial you have a strong EVP that will help you attract and retain the best employees possible.Weve got you covered on all things EVP right here.Write a top job descri

26、ption If youre going to grab the attention of potential candidates,youll need a top notch job description.Check out our template below to get started.How to hire Christmas casual employees quickly and effectively|6Theres an art to writing a great job description.Although their designs can vary,the m

27、ain elements remain the same descriptions should be clear,honest and to the point.Ideal job description templateCompany name:Job description:Contract type(if listed):Salary(if listed):Insert company logoPosition Summary 50-75 wordsShare a paragraph or two introducing the overall role objectives.With

28、out being too detailed,state why there is a need for the role within the company and what the main goal of the employee should be.Role Responsibilities 200-300 wordsBreak down all day-to-day activities that are required in the role.Selection Criteria 100-200 wordsAlthough it may come at the end of t

29、he position description,the selection criteria is an essential part of the job description.Complimenting the responsibilities section,what skills and experience will the applicant need to possess to get the job done?Include any tertiary qualifications,industry certifications,technical skills and tec

30、hnological knowledge.Be specific-list how many years of experience or what skill levels are required.Company Mission and Value 100-200 wordsThis is your chance to really get the applicant up to speed on what your companys mission and values are.Take the time to not only provide a mission statement,b

31、ut also share why the mission was established.How to hire Christmas casual employees quickly and effectively|7Streamline the interview processDesigning a killer interview process takes time,consideration and flexibility.Its important to remember the recruitment and selection process for a casual emp

32、loyee is going to look different to someone whos interviewing for a permanent position.The casual employee will likely need to jump into the work headfirst to support the team,so their skills and experience will be of top importance.A streamlined,effective interview process is beneficial for both th

33、e person hiring and the candidate.Prepare for the upcoming interviews by considering these areas:Determine the number of interview rounds Clearly define who the candidates will be meeting with Have a list of non-technical questions to ask during the interview process Create a list of technical quest

34、ions that are specific to the role Ensure that the nature of the employment is discussed with the candidate Quinns Hero TipIts important that youre both aware of the potential red flags that can show up in an interview,as well as your own bias that could affect your selection process.Being across bo

35、th will help you make a more informed decision.How to hire Christmas casual employees quickly and effectively|8New starters name:Follow a checklistTheres always a lot to remember when someone starts their first day especially when the rest of the business is running as usual.Set up a list of tasks t

36、hat you can easily work through to ensure that your new casual employee has everything they need to hit the ground running.Make sure they have a contact point to ask all the questions they need to cover.Heres a sample template onboarding checklist to try:An employees early experience of a company re

37、ally does matter,even if theyre a casual employee,since it sets the tone for their time in the role.Lets look at how you can get it right from day one.Onboarding your new employeeBefore an employees first day:Organise their(preferably digital)contractCollect their personal and payroll information,ei

38、ther manually or with HR softwareConfirm any applicable certifications,qualifications or visa requirementsAdd their name to relevant staff email listsSend them any company policies to read through and acknowledgeConnect them to your rostering systemAssign a buddy or mentor the new hire can rely on t

39、o show them the ropes and answer their questionsOrganise and supply any uniforms,aprons or nametags ready for them to collectFirst day:Have a small gift waiting for them something like a coffee or snack is perfectGive them a tour of the workspace,shop orvenue and introduce them to key team membersTa

40、ke them through any initial training modules or workplace safety rulesMeet with them and their manager to explain the expectations of their roleYou may want to prepare a little welcome pack for your new employee with the informat on that theyll need to succeedFirst week:Check in with them one-on-one

41、 and see if they need any additional support or equipment for their roleSeek feedback about their view of the onboarding and induction processHow to hire Christmas casual employees quickly and effectively|901.Mission,vision and goalsIf you want your new starter to embody the companys mission,vision

42、and values,then you need to share this.Communicating the goals of their role during an induction will help new hires focus their efforts towards achieving them.02.A friendly faceGetting to know all the new faces and personalities in a business can seem daunting at first.A buddy system can be really

43、helpful for this,so connect your new starter with a longer-term,permanent or returning seasonal employee if you can.This person can help introduce them to their new teammates,customers,suppliers and everyone else they might work with so that they integrate naturally.03.Essential informationAre you r

44、unning a shop that has specialist products?How about a restaurant that has a specific wine list?Chances are theres plenty of things that make your business unique-make sure you get your staff across those things before they get started.04.Incentives,goals and competitionsCasual employees arent worki

45、ng to climb the ladder in your business.Chances are theyve taken a job with your business to earn extra money for the holidays.This is why its a great idea to motivate your team with some fun incentives that you can introduce in the induction.For example,you might offer up a hamper for the employee

46、that sells the most holiday gift packs in addition to a customers order.You might gift a complimentary meal to the server who up-sells the most customers to a fancier wine.These could be easy to organise,and help create a bit of fun and friendly competition amongst your staff.Make induction helpful

47、and funWe often talk about making full-time employees feel really welcome and motivated with the induction process,but casual employees sometimes dont get the same treatment.In a rush to get them started,employers can often forget to communicate the business goals,the roles purpose and any incentive

48、s that they include.An induction session doesnt have to be long you can fit it in on their first day.Heres what you should include to make it an effective and useful experience.How to hire Christmas casual employees quickly and effectively|10How to reduce onboarding admin with HR softwareWe know tha

49、t when it comes to onboarding casual staff,business owners want to work at speed.Sadly,the intense paperwork fro all the employment agreements,payroll information,personal details,certifications,qualifications and visa documents does not make for a speedy process.When youre working with a manual sys

50、tem where you ask new employees to complete paperwork and feed it back into a system,it can be painfully time-consuming.It can take days upon days to sort through onboarding paperwork,and administrators are often left open to human error and missing documents;which can appear as a compliance issue l

51、ater down the track.So,whats the alternative to this tedious process?HR software,complete with automation,completely changes the game.Below,we unpack what parts ofthe process can be automated,and how.ContractsAfter your new casual employee has accepted your employment offer,you would usually wait un

52、til their first day to hand over the employment agreement for acknowledgement;taking up valuable time on their first day.This would then have to come back,often through many hands,before reaching the person taking care of administration.With HR software like Employment Hero,you can send your employe

53、es contract to them as soon as they accept their job offer.All you need to do is set up their account with their name,employee number,employment type and note their manager.Then youll enter their basic pay details,KiwiSaver details,their leave allowance and pay rate.Employee self-serviceSave your te

54、am time and hand the compiling of personal and payroll details back over to your new employees.With HR software they can use a self-service model to maintain their own employee file,submit their availability and review timesheets and policies.CertificationsCasual staff often have essential certifica

55、tions that youll need to have a copy of.This might include food safety documents,a licence or certificate to sell alcohol or oversee gambling.If youre left stuck without these documents and you get audited,you and your staff member could find yourselves in hot water with compliance.Plus,its just gre

56、at to have peace of mind knowing that you have everything confirmed.With Employment Heros Certifications feature,you can create a new certification for all staff,or specific groups or individuals.If you are only requesting the certification from some employees,you could assign these employees to spe

57、cific locations or teams,then assign the certification to those locations and teams.Visa checksIf you have staff members who rely on a visa that gives them the right to work for your business,its important that both employee and employer stay on top of the terms of these visas,and keep track of any

58、expiry dates.Make sure you cover this during the onboarding process,and ensure employees are asked to enter their visa details,including expiration dates.This information will automatically trigger notifications to their manager when an expiry date is coming up.How to hire Christmas casual employees

59、 quickly and effectively|11Behemoth Brewing is an innovative and bold beer company,with a home base in Aucklands Mount Eden.Established back in 2013,theyve crafted 350 unique beers and counting.Over time,the team has grown quickly from 8 people to over 50 strong.The hospitality side of the company i

60、s coming up to the exciting summer months,where tourists and locals will descend on their premises.As a result,theyre bringing on casual employees to match demand.Behemoth Brewing has been using Employment Hero for their HR software.With a streamlined digital onboarding process,theyre already reapin

61、g the rewards.According to their HR manager:When their new casual or contract employees start their first day,theres no box-ticking exercises to get through either.Getting set up and ready to work is easy with Employment Hero.We love hearing about the impact Employment Hero has made for the team at

62、Behemoth Brewing,as they continue to innovate and grow their team.I just did a quick onboard for a contractor who will be working with us.We left it to them to fill out their information independently,so they could be quickly brought into the team.Having the KiwiSaver and tax declaration options in

63、Employment Hero means we dont need new employees to fill out those extra documents because theyre already there.When we have a casual employee start,all I do is set them up either beforehand,or on the day.Then the process of gathering payroll information on the first day takes about 10 minutes and t

64、heyre completely compliant.Case study:Behemoth Brewing CompanyHow to hire Christmas casual employees quickly and effectively|12We know that for many small businesses,its been a tough few years.This upcoming summer season will present a few more challenges and opportunities.Whether youre managing shi

65、fts or onboarding new casual team members,theres plenty of opportunity to improve processes for the future.Remember,even if your new recruits are on a casual employment agreement,they should still get a great employee experience.Providing them with one will ensure you retain staff and your business

66、stays productive and attractive to future new employees.That employee experience starts with their first sighting of the job ad,and continues right through to their first day at work and onto future summer seasons.We hope that you have the season that youve been hoping for,and that your business flo

67、urishes for years to come.Good luck for the seasonHow to hire Christmas casual employees quickly and effectively|13Manage every part of the employee lifecycle with Employment Hero.Employment Hero can help you with every part of the employee lifecycle,from onboarding to offboarding.Its also purpose-b

68、uilt to support employers and their employees,with centralised and cloud-based contracts,policies and a communication dashboard.Our advanced tools can help you create better processes,save time and reduce costs.Book a demo with one of our business specialists to learn more.Applicant tracking system

69、Feedback Performance reviews Recognition Employee happiness scores 1:1s Shout Outs(Peer to peer recognition)Learning management system(LMS)Custom surveys Policy templates OKRs(Objectives and Key Results)Letter templates and so much moreFor more information on how we can help transform your business book a demo today.Our features include:How to hire Christmas casual employees quickly and effectively|14WORKEASYThe smarter way to manage people,payroll and productivity.For SMEs with big ambitions.Book a demo with one of our business specialists.