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1、For updated information,please visit www.ibef.orgSeptember 2021IT&BPM2Executive Summary3Advantage India 4Market Overview 6Recent Trends and Strategies14Growth Drivers and Opportunities19Key Industry Contacts29Appendix31Table of Contents3Executive summary3.Export and employment growthExports from the
2、 Indian IT industry are expectedto increase by 1.9%to reach US$150 billion inFY21.The BPM sector in India currently employs 1.4million people,while IT and BPM together have4.5 million workers,as of FY21.5.Accelerating demand for cloud and digital transformationThis push towards cloud services hasboo
3、stedhyper-scaledatacentreinvestments,withglobalinvestmentsestimated to exceed US$200 billionannually by 2025.India is expected togain a significant share in the globalmarket,withthecountrysinvestmentexpected to hit US$5 billion annually by2025.1.Large contribution to the Indian economyThe IT industr
4、y accounted for 8%ofIndias GDP in 2020.Indias IT industry is expected tocontribute 10%to Indias GDP by2025.AsofFY20,theITindustryemployed 4.3 million people.4.Most lucrative sector for investmentsThe computersoftware and hardwaresectorinIndiaattractedcumulativeforeign direct investment(FDI)inflowswo
5、rth US$74.12 billion between April2000 and June 2021.The sector ranked2ndin FDI inflows as per the data releasedby Department for Promotion of Industryand Internal Trade(DPIIT).In FY21,computer software and hardwaretopped FDI investments,accounting for44%share of the total FDI inflows of US$81.72 bi
6、llion.2.Strong growth opportunitiesAccording to National Association ofSoftwareandServiceCompanies(Nasscom),theIndianITindustrysrevenue is estimated to reach US$194billion in FY21,an increase of 2.3%YoY.AsperasurveybyAmazonWebServices(2021),India is expected tohave nine times more digitally skilledw
7、orkers by 2025.This indicates that atotal of 3.9 billion digital skill trainingswill be expected by 2025.As of 2021,digitallytrainedemployeesconstitute12%of the countrys workforce.54321Source:NASSCOM,DPIIT,News ArticlesNote:BPM-Business Process Management,*-Includes data for TCS,Infosys,Wipro,HCL Te
8、ch4Advantage India5Advantage India4.POLICY SUPPORTIn September 2021,the Indiangovernment issued Goods andServicesTax(GST)Councilsclarification on intermediaries forthe IT&BPM industry,simplifyingthe refund process.InUnionBudget2021,theallocationforITandtelecomsector stood at Rs.53,108 crore(US$7.31
9、billion).The Ministry of Electronics andInformationandTechnology(MeitY)has approved 14 eligibleapplicants under the productionlinked incentive scheme(PLI)forIT hardware.1.COMPETITIVE ADVANTAGEInFY21,Indiarankedthirdworldwidewith608,000cloudexpertsacrossallverticals,including technology.India has a l
10、ow-cost advantageby being 5-6 times inexpensivethan the US.A preferred destination for IT&BPM in the world,it continues tobe a leader in the global sourcingindustry with 52%market share(as of FY20)in services exportsfrom the country.3.GLOBAL FOOTPRINTSIndian IT firms have delivery centresacross the
11、world.IT&BPM industry is well diversifiedacrossverticalssuchasBFSI,telecom and retail.Increasing strategic alliance betweendomestic and international players todeliver solutions across the globe.2.GROWING DEMANDStrong growth in demand for export from new verticals.In FY22,the top three Indian IT com
12、panies,TCS,WiproandInfosys,areexpectedtooffer1.05lakhjobopportunities,due to the increasing demand for talent andskill.Indias IT sector market is projected to reach US$100billion by 2025.According to Gartner estimates,IT spending in India isestimated to reach US$93 billion in 2021(7.3%YoYgrowth)and
13、further increase to US$98.5 billion in 2022.1234Note:SEZ stands for Special Economic Zone,BFSI stands for Banking,Financial Services and Insurance,E stands for Estimate,F stands for Forecast,AI*-Artificial Intelligence Source:Nasscom,News sources6Market OverviewMARKET OVERVIEW7Pre-19-
14、onwardsBy early 90s,US-basedcompaniesbegantooutsource work on low-costandskilledtalentpool in IndiaWithincreasedinvestmentinR&D,India became a productdevelopment destinationFirmsinIndiagrewintermsoftheirsizeandscope of services offeredas more and more westerncompaniessetuptheirbases i
15、n the countryFirms in India becamemultinationalcompanieswithdelivery centres acrossthe globeIndias IT sector is ataninflectionpoint,moving from enterpriseservicing to enterprisesolutionsThe US$167 billion IndianIT industry employs nearlyfour million people.Indiaranksthirdamongglobal start-up ecosyst
16、emswith more than 5,300 techstart-upsIndian IT&BPM industry isexpected to grow to US$350 billion by 2025India jumped four places torank at 48th position at the2020 edition of the GlobalInnovation Index(GII).Source:TechSci ResearchNote:SAFTA-South Asian Free Trade Area,ASEAN-Association of Southeast
17、Asian NationsEvolution of the Indian IT sector8Segments of Indias IT sectorMarket Size:US$97 billionin FY20.Over 81%revenue comesfrom the export market.BFSI continues to be the keyvertical for the IT sector.ITservicesaccountedforabout 50.50%of the IT&BPM market revenue in Indiain FY20.Market size:US
18、$38 billion inFY20.Market size of BPMindustry to reach US$54billion by FY25.About 87%revenue comesfrom the export market.BPM had a 19.79%share oftheIT&BPMmarketrevenue in India in FY20.Marketsize:US$34.39billion during FY19.Over83.9%ofrevenuecomes from export.It had around 19%revenueshare in the Ind
19、ian IT spacein FY19.Marketsize:US$14.48billion in FY19.Thedomesticmarketaccountsforasignificantshare.Hardware exports from Indiawas estimated to grow at 7-8%in FY19.Source:NASSCOM,News sourcesNotes:As per Electronics and Computer Software Export Promotion CouncilIT&BPM sectorIT servicesBusiness Proc
20、ess ManagementSoftware products and engineering servicesHardware9Indias IT market size growingSource:NASSCOM,Gartner,News Articles353741414445.060150200250FY16FY17FY18FY19FY20EFY21EDomesticExportNote:E-estimate,Including Hardware,#CAGR is for total of domestic and export#CAGR 7
21、.50%The IT&BPM industrys revenue is estimated at US$194 billion inFY21,an increase of 2.3%YoY.The sector is the largest employer within the private sector.In FY20,the industry added 1.38 lakh new employees,taking the totalemployment to 44.7 lakh.The domestic revenue of the IT industry is estimated a
22、t US$45billion and export revenue is estimated at US$150 billion in FY21.The market size of Indias IT&BPM sector is expected to grow toUS$350 billion by 2025 and BPM is expected to account for US$50-55 billion out of the total revenue.Spending on information technology in India is expected to reachU
23、S$144 billion in 2023.Outsourcing of large technology contracts by clients is expected toaccelerate the growth of the industry in FY20.The cloud market in India is expected to grow three-fold to US$7.1billion by 2022 with the help of growing adoption of Big Data,analytics,artificial intelligence and
24、 Internet of Things(IoT)accordingto Cloud Next Wave of Growth in India report.Indias digital economy is estimated to reach US$1 trillion by 2025.Artificial Intelligence(AI)is expected to boost Indias annual growthrate by 1.3%by 2035:NITI Aayog.InSeptember2020,NASSCOMFutureSkillsandMicrosoftcollabora
25、ted to launch a nationwide AI skilling initiative to trainone million students in AI technology by 2021.Market size of IT industry in India(US$billion)10Strong growth in IT&BPM exportsThe export sector crossed US$147 billion in revenue in FY20,growing at 8.1%.Exports rose at a CAGR of 8.05%during FY
26、16-FY19.Export of IT services has been the major contributor,accounting for 54%of total IT export(including hardware)during FY19.BPM and Engineering and R&D(ER&D)and software products export accounted for 23%each to total IT exports during FY19.ER&D market isexpected to grow to US$42 billion by 2022
27、 from US$28 billion currently.According to STPI(Software Technology Park of India),software exports by the IT companies connected to it,stood at Rs.1.20 lakh crore(US$16.29 billion)in the first quarter of FY22.In August 2021,the Union Minister of State for Electronics and Information Technology,Mr.R
28、ajeev Chandrasekhar,announced that the IT exporttarget is set at US$400 billion for March 2022.In addition,the central government plans to focus in areas,such as cybersecurity,hyper-scalecomputing,artificial intelligence and blockchain.Source:Nasscom,Make in India,IDCNote:E-EstimatedSector-wise brea
29、kup of export revenue(FY19)54%23%23%IT ServicesBPME R&D and softwareproducts61.066.070.074.024.426283122.425.028.031.00.020.040.060.080.0100.0120.0140.0160.0FY16FY17FY18FY19IT servicesBPMSoftware Products and Engg.ServicesCAGR 8.05%Growth in export revenue(US$billion)11BFSI-a key business vertical f
30、or IT&BPM industryBFSI is a key business vertical for the IT&BPM industry.A majorshare of revenue of IT majors comes from the BFSI business vertical.Adoption of new technologies is expected to accelerate growth of theBFSI vertical.The need for undertaking investment in IT will also berequired for ga
31、ining competitive advantage instead of solely reducingoperational costs.In July 2020,Infosys won a multiyear deal worth US$1.5 billion frominvestment management companyVanguard.In May 2021,Infosys entered a partnership with Majesco,a NewJersey-based cloud insurance software solutions provider,to ena
32、bleinsurance companies to aid in digital adoption and transformationacross the insurance value chain.In July 2021,TCS expanded its strategic partnership with RoyalLondon,the largest mutual life insurance,pensions and investmentcompany in the UK,to help the latter transform its pension platformestate
33、anddelivermarket-leadingservicestomembersandcustomers.In August 2021,Tata Consultancy Services was adjudged a leader inthe NelsonHall NEAT for CX Services in Banking,Financial Servicesand Insurance(BFSI).Source:NASSCOM Quarterly Review,Ministry of Electronics and IT Annual Report,Company Financial R
34、esults and Factsheets,News ArticlesNote:BFSI-Banking,Financial Services and Insurance,mentioned figures are for IT and BPM only and do not include engineering services and hardware exports,For the Financial Services vertical,*Sum of BFS and Insurance verticals15.30%20.46%29.77%29.70%31.30%27.60%0.00
35、%5.00%10.00%15.00%20.00%25.00%30.00%35.00%Tech MahindraMindtreeWiproTCSInfosysL&T Infotech*Revenue share of IT majors from BFSI(FY20)12With over 62%share,us is major importer of IT servicesUS has traditionally been the biggest importer of Indian IT exports asit absorbed over 62%of Indian IT&BPM expo
36、rt during FY19.Non-US-UK countries accounted for just 21%of the total Indian IT&BPM export during FY19.As of FY19,US and UK were the leading customer markets with acombined share of nearly 80%.However,there is a growing demandfrom APAC,Latin America and Middle East Asia regions.Being the low-cost ex
37、porter of IT services,India is going to attractmore markets in other regions in the same manner it tapped the USmarket.62171182USUKEurope(ex-UK)AsiaRoWSource:Nasscom,Department of Electronics and IT Annual ReportNote:ROW is Rest Of the World,APAC is Asia PacificGeographic breakup of export revenue i
38、n FY19(%)13IT&BPM sector dominated by large players2019CategoryNumber of playersPercentage of total export revenuePercentage of total employeesWork FocusLarge1147-50%35-38%Fully integrated players offering complete range of servicesLarge scale operations and infrastructurePresence in over 60 countri
39、esMedium120-15032-35%28-30%Mid-tier Indian and MNC firms offering services in multipleverticalsDedicated captive centresNear shore and offshore presence in more than 30-35 countriesEmerging1,000-1,2009-10%15-20%Players offering niche IT&BPM servicesDedicated captives offering niche servicesExpanding
40、 focus towards sub Fortune 500/1,000 firmsSmall15,0009-10%15-18%Small players focussing on specific niches in either services orverticalsIncludes Indian providers and small niche captivesSource:Nasscom1414Recent Trends and StrategiesRECENT TRENDS AND STRATEGIES15Notable trends(1/3)12India to become
41、the data annotation and labelling hubThe data annotation market in India stood at US$250 million in FY20,of which the US market contributed 60%to the overall value.The market is expected to reach US$7 billion by 2030 due to accelerated domestic demand for AI.3New technologiesDisruptive technologies
42、such as cloud computing,social media and data analytics are offering new avenues of growth acrossverticals for IT companies.The SMAC(social,mobility,analytics,cloud)market is expected to reach US$225 billion by 2020.In July 2021,Tata Technologies partnered with Stratasys,a 3D printing technology com
43、pany,to provide advanced additivemanufacturing technologies to the Indian manufacturing ecosystem.In June 2021,Infosys announced a collaboration with Archrock,Inc.,a leading provider of natural gas compression services in theUS,to integrate digital technologies and mobile tools for its field service
44、 technicians.In May 2021,HCL Technologies(HCL)announced a multi-year contract with Hitachi ABB Power Grids to build a new greenfielddigital foundation as part of a global transformation programme.Through this engagement,HCL will help Hitachi ABB Power Gridsestablish a new,efficient and modern indepe
45、ndent IT organisation.Global delivery modelIndian software product industry is expected to reach US$100 billion by 2025.Indian companies are focusing to invest internationally to expand global footprint and enhance their global delivery centres.In line with this,in February 2021,Tata Consultancy Ser
46、vices announced to recruit 1,500 technology employees across the UKover the next year.The development would build capabilities for TCS to deliver efficiently to the UK customers.16Notable trends(2/3)4Cloud PlatformKey players are focussing on differentiated cloud products/platforms to avail a compet
47、itive advantage over other industry players.In July 2021,Wipro introduced Wipro FullStride Cloud Services and announced a plan to invest US$1 billion in cloud technologies,acquisitions,partnerships and other capabilities,over the next three years.On January 13,2021,TCS introduced a customised versio
48、n of TCS Cloud Exponence on Microsoft Azure,its flagship cloud management and orchestration platform,to offer smart managed services in hybrid cloud environments.5Large players gaining advantageLarge players with a wide range of capabilities are gaining ground as they move from being simple maintena
49、nce providers to full-service players,offering infrastructure,system integration and consulting services.Of the total revenue,about 80%is contributed by 200 large and medium players.6ExpansionIn August 2021,Wipro launched now Studio in Texas,to expand its digital and cyber defense centre.In July 202
50、1,TCS announced a plan to expand its graduate training programme and employment opportunities in Malaysia.In July 2021,TCS announced plans to expand in Arizona,by investing US$300 million by 2026 and recruiting 220 employees by 2023.7PartnershipIn August 2021,SAP India and Microsoft announced the in
51、troduction of TechSaksham,a collaborative skilling initiative aimed atenabling young women(from underprivileged regions)to pursue careers in technology.62,000 women students will be trained inartificial intelligence(AI),cloud computing,web design and digital marketing as a result of this collaborati
52、on.In August 2021,Wacker Chemie AG,a German multinational chemical business,has inked a five-year,end-to-end IT transformationservices contract with HCL Technologies(HCL)to build a modernised digital workplace and improve service quality.In July 2021,TCS entered strategic partnership with SonyLIV,an
53、 OTT streaming platform,to create an innovative business modelthat will be enabled by digital technologies to enhance customer experience and pave the path to future growth.17Notable trends(3/3)8Most lucrative sector for investmentsThe computer software and hardware sector in India attracted cumulat
54、ive FDI inflows worth US$74.12 billion between April 2000 and June 2021,according to the data released by Department for Promotion of Industry and Internal Trade(DPIIT).9Deployment to a modern cloudIn July 2021,TCS launched Jile 5.0,a key release of its Enterprise Agile,on-the-cloud services,plannin
55、g and delivery tool thatenables enterprises to meet the large-scale development needs of multiple distributed teams.In May 2021,IBM collaborated with 11 top-tier academic institutions,including IIT Kharagpur and the Indian Institute of Science(IISc),Bangalore,to enable over-the-cloud access to its q
56、uantum systems to boost advanced training and research in the area ofquantum computing.In April 2021,Tata Consultancy Services announced that Wavin,a Netherlands-based global innovative solutions provider for thebuilding and infrastructure industries,has successfully implemented the TCS ERP on cloud
57、 platform to achieve expansion in newgrowth markets in Indonesia and India.10Governments InitiativeIn September 2021,the Ministry of Electronics and Information Technology(MeitY)organised a workshop under the theme ofConnecting all Indians,to promote public and private stakeholders interest in the c
58、ountry and expand internet access to remoteareas.In September 2021,the Indian government launched the Meghalaya Enterprise Architecture Project(MeghEA),to boost servicedelivery and governance in the state by leveraging digital technologies,to make Meghalaya a high-income state by 2030.In September 2
59、021,the Indian government launched Phase II of Visvesvaraya PhD Scheme to encourage research in 42 emergingtechnologies in Information Technology(IT),Electronics System Design&Manufacturing(ESDM)and Information TechnologyEnabled Services(ITES).In September 2021,the Indian government inaugurated five
60、 National Institute of Electronics&Information Technology(NIELIT)Centres,in three North Eastern states to boost availability of training centres and employment opportunities.18Strategies adopted543213.Promotion of R&DCompanies are investing a lot in R&D andtrainingemployeestocreatean efficientworkfo
61、rce,enhancing productivity and quality.R&D forms a significant portion of companiesexpenses,which is critical when margins arein pressure,to promote innovations in thechanging landscape.5.Product and pricing differentiationMost of the IT companies have beenoffering similar products and servicesto th
62、eir clients.The companies are working towardsproduct differentiation through variousother services by branding themselves,forexample,BuildingTomorrowsEnterprise by Infosys.Indian IT firms have started to adoptpricingstrategiestocompetewithGlobal firms like IBM and Accenture.1.Movement to SMAC and di
63、gital spaceSMAC is taking significant leaps.Companies are getting into this field byoffering big data services,which providesclientswithbetterinsightsforfuturecases.InApril2021,Wiproannouncedtheimplementation of a digital experienceplatform for Bristol Water to modernizecritical infrastructure.In Fe
64、bruary 2021,Yotta Infrastructureannounced that by leveraging its state-of-the-art Yotta NM1 data centre at NaviMumbai,EssarCapitalLtd.,withinvestments worth US$14 billion,hasundertakenalarge-scaledigitaltransformation initiative.4.Product launchInApril2021,CyientlaunchedINTELLICYIENT suite of Indust
65、ry 4.0 solutionsto enable digital transformation for variousindustries such as manufacturing,industrial,aerospace,automotiveoff-highway,infrastructure and mining&natural resources.In August 2021,TCS launched new GoogleCloud Garages for their enterprise clientele.In July 2021,TCS launched Jile 5.0,a
66、SaaS-based enterprise agile tool,with improvedportfolio capabilities.2.M&AIn May 2021,Infosys announced adefinitiveagreementtoacquireGuideVision,aServiceNowElitePartner in Europe.InApril2021,WiprosignedanagreementtoacquireAmpion,anAustralia-basedproviderofqualityengineeringservices,cybersecurityand
67、DevOps.1919Growth Drivers and OpportunitiesGROWTH DRIVERS20IT sector to be driven by strong demand and Indian expertiseNote:STPI stands for Software Technology Park of India,SEZ stands for Special Economic Zone,ICT-Information and communications technology,IT&BPM-Information Technology Business Proc
68、ess Management,AI*-Artificial IntelligenceSource:Nasscom,News Articles3.Public cloud marketPublic cloud market in India stood at Rs.170 billion(US$2.32 billion)in FY2020,increasing at a CAGR of 30%to reach Rs.630 billion(US$8.61 billion by FY2025.1.Combat Cyber-securityIndias Ministry of Home Affair
69、s and theNational Critical Information InfrastructureProtection Centre are working on a newnationalstrategytostrengthenthecountrys cybersecurity amid allegationsthat Chinese intrusions may have affectedoperations at a key stock exchange andsupply of electricity in Mumbai.In September 2021,the Indian
70、 governmentannounced a plan to build a cyber lab forthe Online Capacity Building Programmeon Crime Investigation,Cyber Law andDigitalForensicstostrengthencybersecurity capabilities.4.InfrastructureInfrastructure software revenue in Indiais forecasterd to reach US$4.6 billion in2021,an increase of 12
71、%YoY,driven byrising demand for security-as-a-serviceofferings and detection and responsecapabilities.2.Talent poolNASSCOM has estimated that the digitaltalent pool in Indiana is likely to cross 1.17million in FY21,increase of 32%YoY.Strong mixofyoungandexperiencedprofessionals.Asmorecompaniesunderg
72、odigitaltransformation,in-demand IT roles in 2021will include positions focused on advancedtechnologies such as Internet of Things,artificial intelligence,augmented and virtualreality.Growth Drivers5.Policy supportTax holidays for STPI and SEZs.More liberal system for raising capital,seed money and
73、ease of doing business.Government of India announced plans tolaunch a national programme on AI*andsetting up of a National AI*portal.In Budget 2021,the government hasallocated Rs.53,108 crore(US$7.31billion)to the IT and telecom sector.5432121Exports from the Indian IT industry are expected to incre
74、ase by1.9%to reach US$150 billion in FY21.Export revenue from the industry grew at a CAGR of 8.01%to US$147 billion in FY20E from US$108 billion in FY16.In FY20,IT&BPM industry export revenue crossed US$147 billionat a growth of 8.1%.In FY19,export from IT and IT Enabled Services(ITeS)registered agr
75、owth of 17%to reach Rs.1.09 lakh crore(US$15.63 billion)inTelangana.660800FY16FY17FY18FY19FY20EFY21ESource:Nasscom,Media SourcesNote:E-EstimateCAGR 8.01%Exports to remain robust as global IT industry maintains growthExport revenue from IT industry(US$billion)22Accele
76、rating demand for cloud to be a major growth driverWith digital transformation accelerating across sectors,the pandemichas driven demand for cloud services worldwide,and the Internet hasbecome a lifeline for people both for work and entertainment.Thismove towards cloud services has accelerated hyper
77、-scale data centreinvestments,with global investments estimated to exceed US$200billion per year by 2025.The demand for cloud technology professionals is expected to reach 2million by 2025.The cumulative investments in data centres in India are estimated toreach U$28 billion between 2019 and 2025,at
78、 a CAGR of 5%between 2019 and 2025,2x faster than the global average.The COVID-19 pandemic has accelerated the demand for third-partydata centre services in India.The key data centre locations are Mumbai,Chennai,Bangalore,Hyderabad and Delhi(NCR).According to a survey conducted by Infosys in May 202
79、1,the increasedadoption of cloud technologies represents an opportunity worth US$400 billion in additional annual profits across industries such asfinancial services,insurance,manufacturing,healthcare and retail.According to the research findings commissioned by Amazon WebServices(AWS),Indian enterp
80、rises and public sector organisations(that migrated from on-premises data centres to cloud infrastructure)can expect to lower their energy and carbon footprint by over 80%.Source:Nasscom,IDC,Media SourcesNote:According to Nasscom,E-EstimatedIndia data centre market investment(US$billion)3.401234567F
81、Y19FY25E6-8In July 2021,Ascendas Property Fund Trustee Pte.Ltd,the trustee-manager of Ascendas India Trust(a-iTrust),announced to builddata centres in India and invest Rs.1,200 crore(US$160.67million)to develop phase one of its first data centre campus in thecountry.In July 2021,Wipro announced plan
82、s to invest US$1 billion overthe next three years to expand its cloud technology capabilitiesthrough acquisitions and collaborations.23Indian talent pool ready to take IT sector to the next levelSource:Nasscom,Everest GroupNote:*Refers to graduates with Bachelors degree in engineering(four-year degr
83、ee course),E-estimated,F-forecastedThe BPM sector in India currently employs 1.4 million people,whileIT and BPM together have 4.5 million workers,as of FY21.The industry continues to be a net hirer of skilled talent,adding138,000 people in FY21,and comprises robust hiring plans for FY22,with the top
84、 5 Indian IT companies planning to add 96,000employees.Availability of skilled English-speaking workforce has been a majorreason behind Indias emergence as a global outsourcing hub.India BPO promotion scheme was approved under Digital Indiaprogramme.It aims to create employment opportunities for the
85、 youthand promote investments in the IT&BPM industry.Under thescheme,employment has already been created for more than 10,000individuals.ForFY22,thefollowingannouncementsweremadebyITcompanies:In August 2021,Startek,a business process managementcompany,announced a plan to increase its minority stake
86、in CSSCorp to reach a wider market.It also announced a plan to recruit2,000 employees in India,in FY22.Infosys plans to employ 35,000 freshers,up from 21,000 in FY21.Wipro plans to hire 12,000 people on campus,up 33%from theprevious year.HCL Tech expects to hire 20,000-22,000 people,up 50%from14,600
87、 in FY21.TCS plans to recruit 40,000 graduates,equal to the number hiredin FY21.770275576076577077578078579079580080520019E2020EAnnual entry-level talent pool in India*(in 000s)24SEZs to drive IT sector;tier II cities emerge as new centresSource:EY,NasscomNote:SEZ-Special Econo
88、mic Zone,STPI(Software Technology Parks of India)ParametersSTPISEZTerm10 years15 yearsFiscal benefits100%tax holiday on export profitsExemption from excise duties and customs 100%tax holiday on exports for first 5 yearsExemption from excise duties and customsLocation and size restrictionsNo location
89、 constraints23%STPI units in tier II and III citiesRestricted to prescribed zones with a minimum area of 25 acresIT-SEZs have been initiated with an aim to create zones that lead toinfrastructural development,exports and employmentAs of February 2020,there were 421 approved SEZs across thecountry,an
90、d of these,276 are from IT&ITeS and 145 are exportingSEZs.Over 50 cities already have basic infrastructure and human resourceto support the global sourcing and business services industry.Somecities are expected to emerge as regional hubs supporting domesticcompaniesSoftware Technology Parks of India
91、(STPI)has set up 57 centresacrossthecountrytoprovidesinglewindowclearanceandinfrastructure facilities.STPI units can avail Excise Duty exemptionson procurement of indigenously manufactured goods.25Impressive growth prospects sustain PE and VC interestSource:The Indian Private Equity and Venture Capi
92、tal AssociationNote:Data for first quarter of both years has been calculated by deducting Q2 investments from H1 investments,LHS-Left Hand Side axis,RHS-Right Hand Side axisIT&BPM is the second leading sector in receipt of private equity(PE)investments in India.In 2020,PE investments in the sector s
93、tood at US$7.5 billion.IT&BPM led the venture capital(VC)investment with 380 deals in in2020,contributing 71%to the total deal count.Baring Private Equity Asia(BPEA)is going to acquire a 30%stake inNIIT technologies Ltd.for Rs.2,627 crore(US$375.88 million).TCS has made significant investments in bu
94、ilding intellectual propertyin the digital assurance domain.In May 2020,SirionLabs,a software-as-a-service(SaaS)provider,raised US$44 million as part of its Series C round led by TigerGlobal and Avatar Growth Capital.In June 2020,Postman,an application programme interface(API)development platform,ra
95、ised US$150 million in a Series Cinvestment round led by US-based venture capital fund InsightPartners.On July 14,2020,Google announced its plans to invest US$10billion in India over the next five to seven years to help accelerate theadoption of digital technologies in the country.PE investments in
96、IT&BPM(US$billion)12.47.50.02.04.06.08.010.012.014.02019202026Newer geographies and verticals provide huge opportunitiesSource:International Data Corporation(IDC),NasscomNote:SMB-Small and Medium Businesses2133.Legacy modernizationAs per TCS Survey Results(February2021),70%CXOsofglobalcompaniesconsi
97、dermainframeorlegacymodernisationastrategicbusiness priority for the next threeyears(FY21-FY23).2.New geographiesBRICnations,continentalEurope,Canada and Japan have IT spendingof approximately US$380-420 billion.Adoptionoftechnologyandoutsourcing is expected to make Asiathe second largest IT market
98、by 2023.1.New verticalNon-linear growth due to platforms,products and automationEmerging verticals(retail,healthcare,utilities)are driving growth27Expansion of focus areas to aid future growth(1/2)Market size of other progressing verticals by 2020(US$billion)Source:Nasscom,GartnerNote:SMB-Small and
99、Medium BusinessTechnologies,suchastelemedicine,health,remotemonitoringsolutions and clinical information systems,would continue to boostdemand for IT service across the globe.In 2021,20+public digital platforms are expected to emerge in India,to promote innovation and form a unique differentiation f
100、or thecountry.ITsophisticationintheutilitiessegmentandtheneedforstandardisation of the process are expected to drive demand.Digitisation of content and increased connectivity is leading to a rise inIT adoption by media.RBI is executing a plan to reduce online transaction costs to encouragedigital ba
101、nking in India.Therolloutoffifthgeneration(5G)wirelesstechnologybytelecommunication companies is expected to bring at least US$10billion global business to Indian IT firms by 2019-25.0500300MediaUtilitiesHealthcareGovernmentSMB28Expansion of focus areas to aid future growth(2/2
102、)Emerging geographies would drive the next phase of growth for IT firms in India.BRIC would provide US$380-420 billion opportunity by 2020.Focus on building local credible presence,high degree of domain expertise at competitive costs and attaining operational excellence hold key to success in new ge
103、ographies.Emphasis on export of IT services to current importers of other products and services.CountryIT spendIndias penetrationKey segmentsCanadaUS$63 billion1.5%Enterprise applications,cyber security,healthcare ITEurope US$230 billion1.5%IT sourcing,BPM,IS outsourcing,CADJapanUS$235 billion1%CRM,
104、ERP,Salesforce automation,SISpainUS$26 billion1.5%IT sourcing,SIMexicoUS$29 billion4%IT sourcing,BPMBrazilUS$47 billion2%Low level application management,artificial intelligence,R DChinaUS$105 billion1%Software outsourcing,R&DAustraliaUS$48 billion4%Procurement outsourcing,infrastructure software an
105、d CADCountries offering growth potential to IT firmsSource:Nasscom2929Key Industry Contacts30Key Industry ContactsAgencyContact InformationMinistry of Electronics and Information Technology(MeitY)Electronics Niketan,6,CGO Complex,Lodhi Road,New Delhi-110 003Phone:91 11 2436 9191Fax:91 11 2436 2626E-
106、mail:mljofficegov.inWebsite:www./meity.gov.inElectronics and Software Exports Promotion Council(ESC)155,Okhla Phase III,Okhla Industrial Area,New Delhi,Delhi-110 020Phone:91 11 4748 0000E-mail:Website:www.escindia.in/National Association of Software and Services Companies(NASSCOM)International Youth
107、 Centre Teen Murti Marg,Chanakyapuri,New Delhi-110 021Phone:91 11 2301 0199Fax:91 11 2301 5452 E-mail:infonasscom.inWebsite:www.nasscom.inSoftware Technology Parks of IndiaNinth Floor,NDCC-II,Jai Singh Road(Opposite Jantar Mantar),New Delhi-110 001Phone:91 11 2343 8188Fax:91 11 2343 8173Website:www.
108、stpi.in3131Appendix32GlossaryAPAC:Asia Pacific BFSI:Banking,Financial Services and InsuranceBPM:Business Process OutsourcingCAGR:Compounded Annual Growth Rate C U:Construction and Utilities FDI:Foreign Direct InvestmentGOI:Government of IndiaIT&ITeS:Information Technology-Information Technology Enab
109、led ServicesNAC:Nasscom Assessment of CompetenceRoI:Return on InvestmentROW:Rest of the WorldRs.:Indian RupeeSEZ:Special Economic ZoneSMB:Small and Medium Businesses STPI:Software Technology Parks of IndiaT M:Telecom and Media T T:Travel and TransportUS$:US DollarUT:Union TerritoryWherever applicabl
110、e,numbers have been rounded off to the nearest whole number33Exchange ratesExchange Rates(Fiscal Year)Exchange Rates(Calendar Year)YearRs.Equivalent of one US$2004-0544.952005-0644.282006-0745.292007-0840.242008-0945.912009-1047.422010-1145.582011-1247.952012-1354.452013-1460.502014-1561.152015-1665
111、.462016-1767.092017-1864.452018-1969.892019-2070.492020-2173.20Source:Reserve Bank of India,Average for the yearNote:As of September 2021YearRs.Equivalent of one US$200544.11200645.33200741.29200843.42200948.35201045.74201146.67201253.49201358.63201461.03201564.15201667.21201765.12201868.36201969.89
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