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1、SPONSORED BY THE EARTH SINCE 2018The Resilience Tech Report gathers trends on how individuals and businesses use tech(and grit)to achieve RESILIENCE.RESILIENCE TECH REPORT 2022Calligraphy by Chavelli Tsui commissioned by johnmaeda for the Resilience Tech Report presented at SXSW 20222Howdy!Back in 2
2、015,I started sharing everything Id recently learned into a kind of“music album”of knowledge to drop at SXSW.Its a side project that hasnt left my side,thus farI guess it saves me time so I dont have to write another book:+).In a nutshell,the science of resilience turns out to be as complex as the s
3、cience of design.This is my first crack at decoding it.The typeface used in the 2022 Resilience Tech Report is Inter by Rasmus AnderssonWhat is the 2022 Resilience Tech Report?RESILIENCETECH.REPORTjohnmaedaRESILIENCETECH.REPORTTABLE OF CONTENTSSource:johnmaeda31.Design and Resilience Form&Function&F
4、ears(+Flight&Flight)2.Resilient to Change Know:“What you cant change”vs“What you can change”3.Resilience and Mattering When facing adversity,try to focus on what you love in life.4.The Business of Resilience New technologies for managing“unknown unknowns”have arrived.5.Adversities are Trending As th
5、e world gets more challenging,were becoming more resilient.RESILIENCETECH.REPORT4Design and ResilienceSource:johnmaeda Form and Function are the cornerstones of classical design.Top of mind for everyone are trending adversities that result in Fear.The solution?Resilience.1RESILIENCETECH.REPORTDesign
6、 101:There are two F-words to know that underlie the basics of design.They are the words“Function”and“Form”the latter word form can take decades to fully grok.Design is when Form and Function meaningfully“click”together.Its part art and part science like anything that truly matters.The phrase“form f
7、ollows function”is credited to Louis Sullivan(1896).Source:johnmaeda5What it doesFunctionFormWhat you senseRESILIENCETECH.REPORT6In just 9 years,storage increased 1024X thats like turning a dime into a$100 bill.Source:johnmaeda1234RESILIENCETECH.REPORT7Design 501:The 4th I.R.introduced a new kind of
8、 design.I wrote a book about it in 2019.The trope of,“Speed,price,quality:you only get to pick two”gives way to,“you get all three with computational design!”That means undesirable work can get automated so that you can work on the parts that you want.Finally!Source:johnmaeda TIMEValue creationClass
9、ical DesignPHYSICAL WORLDDesign ThinkingORGANIZATIONAL WORLDA GENTLE INTRODUCTION TO A.I./MACHINE LEARNINGComputational DesignDIGITAL WORLDIndustrial RevolutionRESILIENCETECH.REPORT8Theres a lot ch-ch-ch-change afoot.And our brains are wired to fear change.Why?“Our studies and clinical interactions,
10、as well as those of others,suggest that a major factor in how we experience fear has to do with thecontext.”A.Javanbakht and L.Saab in Smithsonian Magazine(2017)Source:johnmaedaYOUR PHYSICAL WORLDYOUR DIGITAL WORLDYOUR ORGANIZATIONAL WORLDNO IMPACTSHOCKDAMAGEHow do you bounce back?CHANGE!RESILIENCET
11、ECH.REPORT9The word“resilience”means to“bounce back.”And its been enhanced over time.“Bacons ethos and his introductory use of the resilience resonates with us today especially in the bouncing forward rather than bouncing back connotation that can be attributed to the term.”D.CaputoSource:librarycon
12、gress archivedotorg smithsonianmag ucirvine _dcaputo UCI Regional Climate Resilience Project:Deconstructing Resilience16271857Earliest meaning of the word“resilience”was“bounce back.”Later,“resilience”expanded to“bounce back&transform.”In Cassells“Illustrated History of England”RESILIENCE=“Bounce Ba
13、ck&Transform”In Francis Bacons“Sylva Sylvarum(A Natural HIstory)”RESILIENCE=“Bounce Back”Uh oh.Youre resilient Oh.Youre resilient.RESILIENCETECH.REPORT10We became resilient.Transformed.Our amygdala said:“Flight.”And later we said:“Fight!”Bouncing backwards or forwards is triggered when you hit somet
14、hing.Hard.An adversary does that to you.Source:johnmaeda CDCgov RESILIENCETECH.REPORT11Ask yourself,is overcoming the Adversity worth it?If so,you might achieve Resilience.Commissioned calligraphy by Chavelli Tsui for the 2022 Resilience Tech ReportSource:Chavelli Tsui johnmaedaRESILIENCETECH.REPORT
15、1/5 Summary:Design is“Form Function.”Resilience is“(Fear)Flight”or“(Fear)Fight”Source:johnmaeda12FunctionWhat it doesFormWhat you senseFlight?How you surviveFight?How you defeatResponse to Fear“Design”https:/scholar.harvard.edu/marianabockarova/files/tend-and-befriend.pdfRESILIENCETECH.REPORTResilie
16、nt to ChangeSource:johnmaeda Design is the craft of introducing desirable change.Biologically,we react to change with fear(=excitement).Change is constant.Controlling how one reacts to it is a learnable skill.Designers know how to present change in your environment that minimizes your fears.213RESIL
17、IENCETECH.REPORT14Designers are unusually good at exposing people to new things.Heres their secret Another way to think of it is that design(along with price)eases the“crossing of the chasm”in the adoption curve.Source:DardenMBA Professor Jeanne Liedtka johnmaedaWHO?PEOPLE WANTING BOTH INTUITIVE+FRE
18、SHWHO?PEOPLE WITH TIME/$TO WASTE=EARLY ADOPTERSWHO?PEOPLE IN A RUSH WANTING“NORMAL”UTILITYHIGHNOVELTYHIGHLOWLOWFAMILIARITYI know how to do this.Im so confused!This is boring.WOW!WOW!I know how to do this.WHO?NOBODY BUT THE GRUMPY PEOPLESThis is boring.Im SO confused!I a good WTH!As technologies beco
19、me commoditized,these consumers become Increasingly design(and price)consciousEarly Majority+Late MajorityEarly AdoptersCHASMI no surprises!RESILIENCETECH.REPORT15Different people manage changes differently.Some of us bounce back quickly.All do not.“The way we handle grief is not dissimilar to how w
20、e manage through changes that happen in our environment.”Taking a model from Kbler-Ross and Jobcentre Plus results in a figure where you can point to how you feel.Source:mgiudice wikipedia johnmaeda catharsistime+energyacceptancebargainingshockcrisismisery#yeswecanangerrecognizingdenialRESILIENCETEC
21、H.REPORT16Emotions are the means by which we prepare ourselves to manage events around us.In the 90s Ekman added 10 different emotions.Surprise:(Embarrassment,Guilt,Shame,Sadness:Relief,Satisfaction,Enjoyment:Amusement,Pride in achievement,Sensory pleasure,Excitement,Disgust:Contempt.Source:PaulEkma
22、n johnmaeda SurpriseFearDisgustAngerSadnessEnjoymentYes,thats only 1/6 of the wheelRESILIENCETECH.REPORTRoom of Contentment“Life is good”Room of Denial“Clinging to the past”Room of Renewal“Risk a new path”Room of Confusion“Getting ready to learn”17The Change House lets you ask:“Which room are you in
23、 right now?”(Are you indoors?)“First developed in the 1970s by Claes Janssen(Swedish psychologist),the Change House is a metaphor that brings the concept of change to life by using the idea of a house with several rooms.”Abi KennieSource:leedsbeckett virtualtrainingteam dariawil fourroomsofchange ri
24、ghttojoy TEDx Jason Clarke“Embracing Change”johnmaeda Alt:“Four Doors”by Jason Clarke(TEDx Perth)Did have before Still have after Didnt have before Dont have after Did have before Dont have after“Let it go”Didnt have before Do have after“Go for it!”“Business as usual”Cellar of DespairPanic RoomRESIL
25、IENCETECH.REPORTImportant Fact 1 that you cannot change:The earth revolves around the sun.Source:librarycongress NASA USGS sciam NOAA johnmaeda 18Suns distance to earth ranges from 147km and 152km.Its closest to the Sun during N.Hemispheres winter season The axial tilt of the earth as it revolves ar
26、ound the sun is what determines which N/S hemisphere gets more sun RESILIENCETECH.REPORTImportant Fact 2 that you cannot change:The moon revolves around the earth.Source:librarycongress NASA USGS sciam NOAA johnmaeda 19Water covers 71%of the earths surface and the suns impact on tidal forces is 1/2
27、of the moonOur moon orbits The EarthRESILIENCETECH.REPORTImportant Fact 3 that you cannot change:The earths molten core is 5,200CSource:librarycongress NASA USGS sciam NOAA johnmaeda 20Earth is speeding around the sun at 67K mph,or 18.5 miles per second at its surface its spinning at 1000mph RESILIE
28、NCETECH.REPORT2/5 Summary:Change is constant.Resilience helps you weather the storm(s).Source:johnmaeda I also strongly recommend reading John W.Gardners“Personal Renewal”essay on the PBS site21Friendly reminder:Accept that youre human.Or,as the young people say these days,“Exercise personal care.”“
29、You cant change everything around you,but you can always change yourself.”Stephen Covey“If you dont like change,youre going to like irrelevance even less.”General Eric ShinsekiAdaptControlBeginners mind“Id rather be green and growing.Instead of ripe and ready to rot.”handwritten in the margin of a b
30、ook and attributed to Ray KrocRESILIENCETECH.REPORT22Mattering and MortalitySource:johnmaeda What matters the most to ourselves is our selves.Our own lives.Were wired to face our mortality with fear.Its always there,deep in our minds.Keeping the“why we live”separate from“how we might expire”strength
31、ens resilience.3RESILIENCETECH.REPORT23Source:johnmaedaLife Countdown(2006)via gave me perspective a long time ago RESILIENCETECH.REPORTRESILIENCETECH.REPORT24Theres a simple definition of“risk”that works well.Its about what matters.“Risks are uncertainties which,if they occur,would affect achieveme
32、nt of the objectives either negatively(threats)or positively(opportunities).”Dr.David HillsonSource:Dr.David Hillson“The Risk Doctor”via youtubeWhat might happen“Risk is any uncertainty that matters.”-save or improve life/lives-save and/or gain$or timeWish to happenI know and Ive got this.I know tha
33、t I dont know it at all.IDK,but someone does.Go get em.Huh?How did that happen?A KNOWN KNOWNA KNOWN UNKNOWNAN UNKNOWN KNOWNAN UNKNOWN UNKNOWNIncreasing Degree of Uncertainty-lose or damage life/lives-lost$or timeWish not to happenWhat must happenDr.David HillsonRESILIENCETECH.REPORT1,350,0002,700,00
34、04,050,0005,400,00020002002200420062008200004 Earthquake(227,290)Flood(6,892)Extreme weather(6,547)25Conditions on earth are always changing.Those changes are called“natural hazards.”Source:Our World in Data/WHO reported 5.4MM as of Dec 29 2021 and 5.9MM as of Feb 26 2021/WHO A
35、ids Statistic/CDCgov2010 Earthquake(226,733)Extreme temperature(57,188)Drought(20,000)2008 Extreme weather(140,985)Earthquake(140,985)Flood(4,007)THE MILLION+CLUB1931 Flood(3.7MM)1928 Drought(3MM)1959 Flood(2MM)1965 Drought(1.5MM)1921 Drought(1.5MM)1900 Drought(1.26MM)1918-20 H1N1(50MM)2021 SARS-Cov
36、-2(5.4MM)1 yearGlobal deaths from natural hazards2020 SARS-Cov-2(3MM)55 yearsRESILIENCETECH.REPORTNatural hazards take lives directly or indirectly.Afterwards,the survivors pay a high price.Source:NCHStats HHSgov CDCgov johnmaeda26Fear,grief,anger,guilt,feeling depressed or sad,resentment,helplessne
37、ss,confusion,trouble concentrating,recurring nightmares,self-blame,tension,fatigue,increase or decrease in appetite,nausea,headaches,irritability,crying easily,withdrawal from others,spanning emotional,cognitive,physical,and interpersonal reactions”“RESILIENCETECH.REPORT27Unfortunately,our human nat
38、ure causes“human-made”hazards that endanger ourselves.World War II(1939-45)fatality estimates for battle deaths and civilians is estimated at 56.4 million.“The country that suffered most in proportion to its population was Poland,with 6,028,000 or 17%of its population killed.”GWRSources:UDCP UN Vox
39、GWR(Guiness Book of World Records)archives.gov(WW I 16 million lives/Spanish Flu 50 million lives)Armed conflict fatalities map for period of 1989 to 2020 by the Uppsala Conflict Data Program.Red means“state-based”violence(traditional military wars),blue means“non-state”violence(armed groups not ass
40、ociated with a government),and yellow means“one-sided”violence(when civilians are targeted by the military).Total number of deaths=2,704,509“In the present Convention,genocide means any of the following acts committed with intent to destroy,in whole or in part,a national,ethnical,racial or religious
41、 group,as such:a.Killing members of the group;b.Causing serious bodily or mental harm to members of the group;c.Deliberately inflicting on the group conditions of life calculated to bring about its physical destruction in whole or in part;d.Imposing measures intended to prevent births within the gro
42、up;e.Forcibly transferring children of the group to another group.”Raphael Lemkin UN on“1-sided”conflict“Genocide”as defined by the UNRESILIENCETECH.REPORT28Good(?)news:Were more likely to die from “natural causes”like heart disease or cancer.“3.4MM people die every year from disease caused by conta
43、minated water like:diarrhea,typhoid fever,hepatitis,cholera,bilharziasis,dengue,dysentery.By 2025,half the world will be living in a water-stressed area.”WHOSource:WHO Richard Saul Wurman Mortality(2019),500,00025,000,00037,500,00050,000,000CardiovascularCancersRespiratoryLower respirator
44、yDigestiveDementiaLiverRoad injuriesDiabetesSuicideKidneyNeonatalDiarrhealTuberculosisMalariaHIV/AIDSTop Global Causes of Death1.Accidental poisoning:includes drug overdoses on the job 2.Motor vehicle accidents4.Suffocation by ingestion or inhalation3.Falls:including at home and work5.Accidental dro
45、wning Top 5 Causes of Accidental Death in US2017RESILIENCETECH.REPORT29When you get past worrying too much about your mortality,mattering is where you end up.Mattering is the perception that“others depend on us,are interested in us,are concerned with our fate,or experience us as an ego-extension exe
46、rcises a powerful influence on our actions”Rosenberg&McCullough,1983Source:wikipedia aileenmcnabb nitibhan davidlipkin Mortality Richard Saul Wurman&Nigel Holmes(2019)MortalityBELONGINGNESS NEEDSSELF-ACTUALIZATIONESTEEM NEEDSPHYSIOLOGICAL NEEDSSAFETY NEEDSMatteringAWARENESSIMPORTANCERELIANCEYour psy
47、chological health fuels your mattering.Your physical health keeps you living.RESILIENCETECH.REPORTThe older you get,the more you see many of your mentors,friends,colleagues disappear.This list of“Peoples Regrets When They Are Dying”helps to keep things in perspective The challenges of realizing your
48、e living with a“hurry sick lifestyle”benefit from learning personal resilience,because you become more conscious of how to plan,prioritize,and pivot whenever necessary.Source:LBS“Building personal and organisational resilience with Richard Jolly”richardjollyLBS30I wish I had the courage to live a li
49、fe true to myself,not the life others expected of me.I wish I hadnt worked so hard.I wish Id had the courage to express my feelings.I wish I had stayed in touch with my friends.I wish that I had let myself be happier.”“RESILIENCETECH.REPORT3/5 Summary:To keep focused on what matters,Martin Seligmans
50、 ABCD is helpful.Source:johnmaeda Fred Kofman Victim/Player upenn elsevier*extension by Kathryn Meisner via TEDx mitpress31Warning:Too much resilience can be harmful to yourself,and to others.A little vulnerability can go a long way:+).Adversity youve encountered Belief of how youre impacted Consequ
51、ences of your belief(s)Dispute your belief(s),or Distract yourself Energization based on your self-disputes,or Evidence for your belief(s)after youve Dd*Alternative outcomes to consider Implications of worse case if your belief is true Usefulness of your belief(s)Articulate the RESILIENCETECH.REPORT
52、32The Business of ResilienceSource:johnmaeda Businesses face hazards that can affect their own mortality on a by-second basis.In the past,leaving everything to chance was all that anyone could do or plan for.With hazards of all kinds rising,businesses are wanting more than just luck.4RESILIENCETECH.
53、REPORT819802012Average Life Span of S&P 500 Company33Just like human beings,corporations are afraid of dying.They increasingly want resilience.“Around 67%of current industries did not exist in 1900.The average age of a company listed on the S&P500 has fallen from almost 60 years old in th
54、e 1950s to less than 20 years currently.”Credit Suisse(2017)Source:FEMA PrepTalks Yossi Steffi“Private Sector Resilience:Its all in the supply chain”MIT/Eugene Klerk Credit Suisse(2017)/Santa FeAverage lifespan of S&P 500 company is decreasingRESILIENCETECH.REPORT34“Be risk-versed.Not risk-averse.”Y
55、ossi Sheffi,MIT Supply Chain guruSource:johnmaeda mitpress Yossi Sheffi in the Power of ResilienceTo Fight and take on more risk,you need to think about potential rewards for resilience.RESILIENCETECH.REPORT$supplierready backupware-houseResilient=robust,but$suppliercheap shippingEfficient=brittle,a
56、nd$35Our worlds relentless pursuit of cost efficiencies achieved brittleness.Fun fact:Roger L.Martin is one of the co-founders of the Design Thinking movement for businesses at scale.Source:“The High Price Of Efficiency”by Roger L.Martin in harvardbiz|wef|mitsloan Is It Time to Rethink Globalized Su
57、pply Chains?”johnmaedaredundancyredundancyinventoryjust-in-timezero wastezero inventoryno backupsEliminating waste is the holy grail of management sciencebut overemphasizing it leads to a host of problems.Companies should pay just as much attention to resilience.”Roger L.Martin(2019)“your factoryyou
58、r factoryRESILIENCETECH.REPORTLikelihoodConsequencesSevereLightLikelyUnlikely36When working in the STRATEGIC mode,consider the possible causes of a critical event.You also want to consider the effects(i.e.resulting“modes of failure”)that include:inability to X,loss of Y,unavailability of Z.Source:jo
59、hnmaeda FEMA PrepTalks Yossi Sheffi(2019)Businesses are not rewarded for being“long term”-ist.“Short term”-ism usually prevails.Before it happensWhen it happensSTRATEGIC(“long term-ist)TemporalityTACTICALInobservableObservableDetectabilityUnlikely+Severe=“Black Swan”Knowing is a superpowerRESILIENCE
60、TECH.REPORT37In 2006,HBR ran a special report in the aftermath of SARS(2002-2003)and H5N1(1997)“During the peak of the outbreak,in the United Stateswhere there were no deaths from SARStranspacific travel fell 40%below the previous years level.”Sherry Cooper(2006)Source:“Grist:A New Type of Threat”Je
61、ffrey Staples harvardbiz|“Test Case:A Preview of Disruption”Sherry Cooper johnmaedaShould a pandemic emerge,it would become the single greatest threat to business continuity and could remain so for up to 18 months.”Jeffrey Staples(2006)“The pandemic wasnt the cover of that months HBR issue.“Avian Fl
62、u”Predictability DetectabilityRESILIENCETECH.REPORT38Benefits of becoming an“all-weather company”include:1/lower immediate impact to hazards,2/faster recovery speed,3/reduced extent of recovery needed.“At its core,resilience is a companys capacity to absorb stress,recover critical functionality,and
63、THRIVE in altered circumstances.”Martin Reeves,BCG Henderson InstituteSource:johnmaeda Martin Reeves:“How to Become an All-Weather Company”BCGAll-Weather CompanyConventional CompanyPERFORMANCETIMERead the paper by Martin ReevesAll-Weather companies are like AWD vehiclesPerformance DifferenceBEFORE:D
64、etect and prepare 1/PrudenceDURING:Withstand the hazard 2/Redundancy 3/Diversity 4/Modularity 5/Embeddedness(alignment)AFTER:Recover and reshape the industry 5/Embeddedness(alignment)6/AdaptationRESILIENCETECH.REPORT39Active safety works to prevent accidents from happening or to reduce their negativ
65、e impacts.Passive safety is active during an accident(e.g.seat belts,air bags,body frame).*In roughly 80 to 90%of cars todaySource:ACEA_eu|breakawayhonda johnmaedaSecond WaveAutonomous emergency braking(AEB)Lane departure warning(LDW)Lane keeping assistance(LDA)Drowsiness and attention detection sys
66、temsTire pressure monitoring systems(TPMS)Autonomous Driving or“Full Self-Driving(FSD)”Speed limit information(SLI)BEFOREBEFOREDURINGDURINGBEFORE&DURING&AFTERDURINGDURINGAnti-lock Braking(ABS)Electronic stability control(ESC)First Wave*DURINGDURINGDURINGAFTERBEFORERESILIENCETECH.REPORT40There are al
67、so many mobile apps out there that can widen your aperture.My iOS picks are Hurricane,RadarScope,FloodWatch,Rivercast,Volcanoes,Quakefeed,Living Earth,Firespot,Orbiter,and of course Google Earth.Source:johnmaeda Active safety systems took time to arrive because they needed data.We have lots of it RE
68、SILIENCETECH.REPORT41The revolution weve seen with active safety technologies for automobiles is akin to whats happening in#ResilienceTech for businesses and organizations of all kinds.Critical Event Management(CEM)is a technology platform that uses external threat data combined with internal operat
69、ions data to enable organizations to protect and adapt becoming more resilient in the process.Source:everbridge johnmaedaBusiness continuityDisaster recoveryFirst WaveEnterprise risk managementDURINGAFTERMainly to assess riskMainly to control riskGovernance,risk management,and complianceBEFOREBEFORE
70、Critical event management(CEM)Location based SMS(LBS)Second WaveParametric insurance policiesMap-based threat data visualization Commercial satellite imageryBEFOREBEFORE&DURING&AFTERAFTERDURINGDURINGRESILIENCETECH.REPORT4/5 Summary:Businesses are seeking RESILIENCE.Data and tech are changing the gam
71、e.Source:everbridge Best in Enterprise Resilience johnmaeda42At COP26(2021)Everbridge shared research learnings by going across 50 organizations.The pattern shift?In the past,the RESILIENCE lifecycle protect-adapt was key.Today,the RESILIENCE outcome prosper matters even more.PROTECTADAPTEnterprise
72、Resilience 1.0Enterprise Resilience 2.0PROSPER42RESILIENCETECH.REPORT43Adversities Are Trending Source:johnmaeda Digital transformation means your job(or your company)might be going away.Digital transformation also means youre unsure of who to listen to anymore.And global shifts in climate behavior
73、are adding new,gigantic uncertainties.Designs core strength lies in guiding us through the process of undergoing change.Lastly,keep in mind that resilience in the workplace has negative consequences.5RESILIENCETECH.REPORT44Every hazard,or“boom,”has a temporal behavior.“Right of boom”gets the most at
74、tention,but experts are now arguing that attention to“left of boom”carries strategic advantages.“the need to reform,and massively expand,our emergency management system to one that prioritizes risk reduction rather than reactionary measures.”Prof.Samantha Montano for Scientific American(2022 March)S
75、ource:everbridge sciam wefBefore it happened=“left of boom”After it happened=“right of boom”DecayTIMETIMEBOOM!tDurationRESILIENCETECH.REPORTHazards impacted by climate changes45Natural hazards are the laws of physics at work.There are roughly 6 kinds to know.Remember that a hazard a risk.And that a
76、hazard a disaster.This took me a while to figure out.Source:johnmaedaExtraterrestrial involves whats in space-Asteroids-Solar Radiation-Space JunkMeteorological involves whats in the air-Cyclone/Hurricane/Typhoon-Hail-Lightning-Sandstorm-Snowstorm/Blizzard-Thunderstorm-Storm-TornadoClimatological in
77、volves hot vs cold-Drought-Extreme Heat/Heat Wave-Forest Fire/Bush Fire/Wild Fire-Extreme ColdHydrological involves water on land-Avalanche(snow/ice)-Flood-TsunamiGeophysical involves land-Earthquake-Landslide-Mudslide-Volcanic EruptionBiological involves living things-Disease-Epidemics-Insect/Anima
78、l Plague i.e.doesnt impact humans directlyRESILIENCETECH.REPORT“Factors that could increase the rate of protest include slowing global economic growth,worsening effects of climate change,and foreign meddling in internal politics via disinformation and other tactics.”CSIS(2020)46Human-made hazards ar
79、e caused by humans making decisions.*Terrorism=“Non-military violent actions where the primary impact is to instill terror on civilian populations or to influence political decisions.”Everbridge Risk Intelligence Monitoring CenterSources:Center for Strategic&International Studies Ibrahim Mohamed Sha
80、luf“An overview on disasters”DHSgov FEMA_EMI johnmaedaInternational hazards-Warfare-Genocide-Displaced populations-Cyberattack-Psychological warfare National and Local hazards-Violence-Cyberattack-All criminal activity More National and Local hazards-Terrorism*-Military unrest-Civil unrest-Displaced
81、 populations-Labor disturbancesTransportation hazards-Air mishap-Sea mishap-Land mishap More“accidental”hazards-Fire-Flood-Explosion*-Structure collapse-Toxic release-Chemical spill*-Radiation*-Poisoning-Epidemics/pandemics*-Groundwater contamination-Power outage-Network outage*CBRNE refers to a Che
82、mical,Biological,Radiological,Nuclear,and Explosive incidentInvolving more human accountabilityInvolving less human accountabilityIndustrial hazards-Competitive forces-Workplace violence-Cyberattack-Lack of compliance-Industrial sabotage Environmental degradation*-Land degradation-Deforestation-Dese
83、rtification-Loss of biodiversity-Pollution of soil,water,air-Sea-level rise-Ozone depletion*the general argument has been that environmental degradation is less of a human thing,but RESILIENCETECH.REPORT47Source:BBC 1999 Interview with David Bowie on the Internets rise MBA_ish Michelle Wucker“The Gr
84、ay Rhino”johnmaeda|202047Theres a set of hazards that are completely invisible.But weve been warned about them.RESILIENCETECH.REPORTA GENTLE INTRODUCTION TO A.I./MACHINE LEARNINGIts an alien life form and its going to crush our ideas of what mediums are all about.”“David Bowie(1999)for the BBCRESILI
85、ENCETECH.REPORT48Theres many reasons to be afraid.But#ResilienceTech is evolving to support us.In other words,technology is causing problems;but we are using it to fix them,too.When asked on CBS News,“What keeps you awake at night?”US Secretary of Defense Mathis replied,“Nothing.I keep other people
86、awake at night.”Rel:OODA loop(Observe,Orient,Decide,Act)by USAF John Boyd(1927-97).Sources:facethenation farnmamstreet johnmaeda#ResilienceTech is in vogue-CockroachDB(fault-tolerant SQL DBMS)-Bridgefy(mesh network for BT messaging)-SourceMap(transparent sourcing&congrats,Leo!)-Web3(decentralize all
87、-the-things)-more ideas to join this list soonFlight Fight2019 Design in Tech Report 6 Trends3 years later,#ResilienceTechRESILIENCETECH.REPORT49Its too easy to forget that theres a hidden downside to RESILIENCE in the workplace.“RESILIENCE comes with the exact same traits that inhibitself-awareness
88、and,in turn,the ability to maintain a realistic self-concept,which is pivotal for developing ones career potential and leadership talent.”HBRSource:harvardbiz juliefinkelstein johnmaedaWARNING:Too much RESILIENCE can be harmful to organizations and to society.(e.g.systemic exclusion or oppression)To
89、o much RESILIENCE could make people overly tolerant of adversity.At work,this can translate into putting up with boring or demoralizing jobs and particularly bad bosses for longer than needed.”T.Chamorro-Premuzic and D.Lusk,HBR 2017“RESILIENCETECH.REPORTTheres also a downside to workplace RESILIENCE
90、 that impacts businesses upside potential.Now available:Theres a new LinkedIn course by Googles Product Inclusion business leader Annie Jean-Baptiste.Source:designuxui cynthiasavard katholmes Its_Me_AJB linkedin kevinbethune johnmaeda50Gain advantage by infusing inclusion into your technology and pr
91、oduct strategy.RESILIENCETECH.REPORT5/5 Summary:Adversities should ideally create collaborations instead of conflicts.Source:sciam nntaleb“Skin in the Game”johnmaeda51“Humans evolved to be interdependent,and not self-sufficient.”Prof.Robin Nelson,ASU Biological Anthropologist Recommended books:Black
92、 Wave,Learning from the Octopus,The Resilient Enterprise,Thinking in SystemsDiversify views and governance bands Isolate signal from noise iteratively Network and incentivize partnerships Exercise,practice,practiceGo broad.Build layered.Go deep.Laserbeam.We Me.Grow us.10,000 hrs.Fortify us.Source:To
93、ny Ruth lunchbreath in the 2020 CX ReportA MESSAGE FROM OUR SPONSOR THE EARTH Calligraphy by Chavelli Tsui commissioned by johnmaeda for the Resilience Tech Report presented at SXSW 2022SPONSORED BY THE EARTH SINCE 2018The Resilience Tech Report gathers trends on how individuals and businesses use tech(and grit)to achieve RESILIENCE.RESILIENCE TECH REPORT 2022