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1、2023 B2B ECOMMERCE MARKET TRENDSData and trends shaping the future of B2B digital transformationMARCH 2023Compliments ofQUARTERLY SERIES PART 1 Copyright 2023 Digital Commerce 360&Vertical Web Media LLC.All rights reserved.Content published March 2023.ACCELERATING B2B ECOMMERCE IN 2023 3Approaching$
2、2 trillion in B2B ecommerce sales 4The big picture for digital expectations 9DIGITAL COMMERCE HELPED SMOOTH OUT 2022S ROUGH SPOTS 13ABOUTThe author 18Digital Commerce 360 20CHARTSTotal B2B sales grow steadily in 2022 5B2B ecommerce sales continue to grow at a healthy clip 8B2B marketplaces enter the
3、 digital commerce mainstream 9More B2B buyers punch in punch out 14All ecommerce sales 16SPONSOR ARTICLEBLOOMREACH 6Building flexible ecommerce sites for todays B2B buyers Copyright 2023 Digital Commerce 360&Vertical Web Media LLC.All rights reserved.Content published March 2023.2022 is in the histo
4、ry books for manufacturers and distributors.And even though the last 12 months were a return to more normal conditions,B2B buyers and sellers still weathered some major challenges.Despite the lingering effects of the global COVID-19 pandemic,inflation,supply chain disruption and a labor shortage,U.S
5、.manufacturers and distributors grew total B2B sales in 2022 to$14.86 trillion.Thats up 14.5%from$12.98 trillion,according to the U.S.Department of Commerce and a Digital Commerce 360 estimate for December total sales.Manufacturing and distribution sales grew robustly in 2022 overall.But by the end
6、of the fourth quarter,sales growth had slowed by about half compared with the first three months of the year.In 2022s first quarter,sales growth was up to about$3.66 trillion.Thats nearly 19%growth,according to data from the Commerce Department and Digital Commerce 360.But for the fourth quarter,the
7、 year-over-year growth in sales slowed to just 8.5%($3.72 trillion).U.S.B2B sales in 2022 grew to$14.86 trillion.14.5%2023 B2B ECOMMERCE MARKET TRENDS QUARTERLY SERIES PART 1 MARCH 20234 Copyright 2023 Digital Commerce 360&Vertical Web Media LLC.All rights reserved.Content published March 2023.ACCEL
8、ERATING B2B ECOMMERCE IN 2023In the wake of slowing activity and sales B2B manufacturers and distributors want to accelerate digital transformation.That includes ecommerce and B2B marketplace development.And that activity showed in the growth of digital commerce overall and by specific channels in 2
9、022.Last year,the sales that occurred on B2B ecommerce sites and apps grew to$1.95 trillion,a 19%increase from$1.64 trillion in 2021.More importantly,B2B ecommerce grew faster than total B2B sales and accounted for 13%of all manufacturing sales.In comparison,Digital Commerce 360 estimates e-procurem
10、ent sales grew 18%year over year and,for the first time,topped$1 trillion,while B2B marketplaces grew 100%and recorded sales of$112 billion.APPROACHING$2 TRILLION IN B2B ECOMMERCE SALESSales on B2B ecommerce sites and apps grew toin 2022,a 19%increase over the previous year.$1.95 TRILLION16.9%18.3%1
11、3.2%18.6%13.7%8.6%20.0%17.9%11.4%17.8%14.4%5.6%2023 B2B ECOMMERCE MARKET TRENDS QUARTERLY SERIES PART 1 MARCH 20235 Copyright 2023 Digital Commerce 360&Vertical Web Media LLC.All rights reserved.Content published March 2023.ACCELERATING B2B ECOMMERCE IN 2023 APPROACHING$2 TRILLION IN B2B ECOMMERCE S
12、ALES2022 was a watershed year for B2B digital commerce and transformation and 2023 will be as well.When the COVID-19 pandemic hit with full force three years ago and shuttered all or at least major portions of many industries and closed offices,branches and factories,work-from-home business purchasi
13、ng managers did nearly all their corporate buying online.As a result,B2B ecommerce morphed from a minor into a mainstream sales channel and forced many manufacturers and distributors to rethink how to conduct business with growing numbers of digital-first customers.Jan.Feb.Mar.Apr.MayJun.Jul.Aug.Sep
14、.Oct.Nov.Dec.1TOTAL B2B SALES GROW STEADILY IN 2022l 2021 sales l 2022 sales (sales in trillions)l Growth$1.201$1.027$1.217$1.014$1.243$1.048$1.224$1.039$1.240$1.049$1.262$1.070$1.243$1.093$1.246$1.090$1.250$1.104$1.256$1.127$1.242$1.144$1.229$1.164Total 2021 B2B sales:$12.968 trillionTotal 2022 B2B
15、 sales:$14.853 trillionGrowth:14.5%1.Digital Commerce 360 B2B estimate based on January through November data from the Commerce Department Source:U.S.Department of Commerce SPONSORED ARTICLEHaving a B2B website that is“as good as”the competition is no longer enough.With the explosion of new B2B ecom
16、merce sites hitting the market since COVID-19 began,B2B companies now must offer digital experiences that differentiate them from the crowd.To discuss how to implement a platform flexible enough to evolve with changing buyer behavior,Digital Commerce 360 spoke with Jason Hein,principal B2B visionary
17、 at Bloomreach.Why is it so important that B2B companies focus on differentiating their ecommerce sites?At the start of the pandemic,there was a huge rush for B2B companies to put up a site.But now,just showing up to the dance isnt enough to get people to party with you.Every company has an ecommerc
18、e website the opportunity lies in having a site that provides a customer experience above and beyond the others.Luckily,advancements in technology will help B2B companies win in todays competitive market.What do customers today expect from B2B ecommerce sites?B2B buyers today are made up of millenni
19、als and Gen Z many of whom have never known a world where you cant go online,type in a few search terms,find exactly what you want and order it in minutes.They expect the same experience when purchasing for their jobs.In B2B,providing this level of experience is much more complicated than in B2C.Eve
20、n small suppliers sell thousands of SKUs.And their platform needs to return the right product based on the search terms.If a customer doesnt find what theyre looking for quickly,theyll assume you arent an expert in those products and move on to the next merchant.How can B2B companies implement techn
21、ologies that meet these expectations?A B2B commerce site needs to function like a sales rep that is,provide robust search and discovery functionality,deliver a personalized experience and seamlessly move buyers through their journeys.A website may not replace the relationship-building skills of a sa
22、lesperson,but it shouldnt have to.A website that complements the sales team is the goal.Ultimately,youre making it easy for customers to solve simple problems and freeing up salespeople to do what they do best.Some B2B companies might think implementing a single technology solution with multiple too
23、ls will meet their immediate ecommerce goals.In reality,the monolithic platform always compromises something oftentimes customer experience.Instead,B2B companies should evaluate platforms with features that support a personalized experience and have the flexibility to adapt to customers changing exp
24、ectations and the technological advancements.API-first technology lets companies plug and unplug the technologies they need as they need them,giving them choices about how they can build their tech stack.For example,they can implement a whole new ERP to gain new capabilities or stick with their lega
25、cy system and“add on”technologies to offer new features.The market is at an age of incredible innovation.Assuming that one piece of software will be all they need to differentiate their business is a big and risky bet.The ability to be flexible in an environment where technology is accelerating is c
26、ritical for companies that want to build and maintain a competitive advantage.An executive conversation with Jason Hein,principal B2B visionary,BloomreachBUILDING FLEXIBLE ECOMMERCE SITES FOR TODAYS B2B BUYERSDont Be Afraid to Be a B2B TrailblazerUncover the Path to True Personalization,and Drive Fa
27、st ROI and Buyer AdoptionE-commerce personalization is more nuanced and complex in B2B than B2C.But Bloomreach can equip your B2B business with everything you need to deliver truly personalized experiences for your buyers and generate significant ROI in as little as five months.That is because Bloom
28、reachs product search and merchandising solutions are backed by self-learning AI,years of B2B experience and knowledge,and a robust headless content management system.Quickly match your buyer with the product theyre searching for,using AI-powered site search,product merchandising,recommendations,and
29、 SEO.Capture more revenue and achieve real personalization with an API-first,headless content platform thats flexible enough to power any front end.Learn more at TRUSTED BY16.7%10.0%17.8%19.0%$1.26$1.95$1.39$1.642023 B2B ECOMMERCE MARKET TRENDS QUARTERLY SERIES PART 1 MARCH 20238 Copyright 2023 Digi
30、tal Commerce 360&Vertical Web Media LLC.All rights reserved.Content published March 2023.Many organizations that were once hesitant to embrace B2B ecommerce are now getting new initiatives or updating older strategies and ecommerce technology with new cloud-based applications such as headless commer
31、ce and new data tools like artificial intelligence.B2B ecommerce will continue to accelerate in 2023 even as the business economy slows down.Digital commerce is transforming businesses.This 2023 version of the B2B Ecommerce Market Report looks at trends driving digital buyers and sellers forward and
32、 which organizations are poised for success and which are not.This category includes all ecommerce sales that take place on a B2B sellers website,login portal or third-party marketplace with a shopping cart and electronic payment by credit or debit card,or other form of payment such as electronic ch
33、ecks or an online credit service.2002220022B2B ECOMMERCE SALES CONTINUE TO GROW AT A HEALTHY CLIPSource:Digital Commerce 360 B2B estimate based on market analysis,interviews with key analysts and analysis of ecommerce metrics of select public companies.l Sales(in trillions)l Gr
34、owthl Portion of all electronic salesl Portion of all B2B sales13.9%10.8%14.9%12.6%14.0%12.2%16.0%13.1%ACCELERATING B2B ECOMMERCE IN 2023 APPROACHING$2 TRILLION IN B2B ECOMMERCE SALES130.0%100.0%$24.35$56.00$112.00 2023 B2B ECOMMERCE MARKET TRENDS QUARTERLY SERIES PART 1 MARCH 20239 Copyright 2023 D
35、igital Commerce 360&Vertical Web Media LLC.All rights reserved.Content published March 2023.Despite major headwinds,manufacturers and distributors turned in a solid performance in 2022.And how overall sales perform has a direct and important impact on B2B digital commerce.Last year,manufacturers and
36、 distributors collectively grew their combined sales 14.5%to$14.86 trillion from$12.98 trillion,according to the U.S.Department of Commerce and a Digital Commerce 360 estimate for December total sales.Manufacturers and distributors weathered many headwinds in 2022,not the least of which were a slowi
37、ng economy,rising inflation and ongoing supply chain disruption.THE BIG PICTURE FOR DIGITAL EXPECTATIONSA B2B marketplace,or exchange,is a vertical-industry or general business/industrial“many-to-many”internet network where businesses can buy and sell goods and services to each other directly online
38、 based on the available inventory and price set by the seller,or at a quantity level and price negotiated electronically between a buyer and seller.2020202212022B2B MARKETPLACES ENTER THE DIGITAL COMMERCE MAINSTREAMSource:Digital Commerce 360 B2B estimate based on market analysis,intervie
39、ws with key analysts and analysis of ecommerce metrics of select public companies.l Sales(in billions)l Growthl Portion of all electronic salesl Portion of all B2B sales0.25%0.21%0.92%0.75%0.51%0.43%ACCELERATING B2B ECOMMERCE IN 20232023 B2B ECOMMERCE MARKET TRENDS QUARTERLY SERIES PART 1 MARCH 2023
40、10 Copyright 2023 Digital Commerce 360&Vertical Web Media LLC.All rights reserved.Content published March 2023.ACCELERATING B2B ECOMMERCE IN 2023 THE BIG PICTURE FOR DIGITAL EXPECTATIONSOverall,U.S.manufacturing in 2022 emerged from the pandemic.The recovery gained momentum in 2021 on the heels of a
41、 vaccine rollout and rising demand.As industrial production and capacity utilization surpassed pre-pandemic levels midyear,strong increases in new orders for all major subsectors signal growth continuing in 2022,says Deloitte.But as capital expenditures rise,a combination of high business valuations
42、,strong earnings,and low-cost debt may also encourage companies to add technology capabilities,gain share,and expand in new markets with mergers and acquisitions.“Sourcing bottlenecks and global logistics logjams are likely to remain challenges in 2022 along with cost pressure and inflation risk,”De
43、loitte says.“Steel,aluminum,and other commodity prices have surged amid shortages the industry can expect elevated uncertainty from a range of potential disruptors globally.”Manufacturing and distribution sales grew robustly in 2022 overall.But by the end of the fourth quarter,sales growth had slowe
44、d by about half from the first three months of the year.In 2022s first quarter,sales growth was up nearly 19%to about$3.66 trillion,according to data from the Commerce Department and Digital Commerce 360.But for the fourth quarter,the year-over-year growth in sales slowed to just 8.5%($3.72 trillion
45、).“Sourcing bottlenecks and global logistics logjams are likely to remain challenges in 2022 along with cost pressure and inflation risk.”DeloitteHILTON CHICAGODC360EVENTS.COMEnvisionB2B is Back!Join Us June 20-22,2023 in ChicagoAn Innovative&Immersive B2B Ecommerce Learning EventWhere Ecommerce Str
46、ategy&Action MeetENVISIONB B2DIGITAL COMMERCE 360 EVENTBrent SteffenDirector,EcommerceCaterpillar Inc.Sandy MattinsonChief Merchandising OfficerZoro,W.W.Grainger Inc.John HillCDO and Senior Vice PresidentMSC Industrial Supply Co.Jim LymanVP,Ecommerce&Customer EnablementPerformance FoodserviceVelinda
47、 CoxSVP,EcommerceKonica MinoltaFEATURED KEYNOTE SPEAKERS INCLUDE:2023 B2B ECOMMERCE MARKET TRENDS QUARTERLY SERIES PART 1 MARCH 202312 Copyright 2023 Digital Commerce 360&Vertical Web Media LLC.All rights reserved.Content published March 2023.“Manufacturing has demonstrated continued strength in 202
48、2,building on the momentum it gained emerging from the pandemic,and surpassing expectations from the prior two years,”Deloitte says.“While overall demand and production capacity have hit recent highs,there are indications that the near-term outlook may not be as bright.”In the wake of slowing activi
49、ty and sales manufacturers are looking to accelerate digital transformation,including ecommerce and B2B marketplace development,says Deloitte.“Manufacturers have increased their digital investment over the past few years and accelerated the adoption of emerging technologies,”Deloitte says.“Companies
50、 with higher digital maturity have shown greater resilience,as did those that accelerated digitalization during the pandemic continued investments in advanced manufacturing technologies can help develop the required agility.”ACCELERATING B2B ECOMMERCE IN 2023 THE BIG PICTURE FOR DIGITAL EXPECTATIONS
51、$3.09$3.66$3.16$3.73$3.30$3.75$3.43$3.7313.6%18.0%18.5%8.5%Q1Q2Q3Q41TOTAL US B2B SALES BY QUARTERl 2021 sales l 2022 sales (sales in trillions)l Year-over-year growth1.Digital Commerce 360 B2B estimate based on January through November data from the Commerce DepartmentSource:U.S.Department of Commer
52、ce Copyright 2023 Digital Commerce 360&Vertical Web Media LLC.All rights reserved.Content published March 2023.Overall,a wave of conditions from supply chain disruption and the economy to labor shortages and COVID-19 made B2B sales a growth year,but a yo-yo one.If there was one constant for B2B econ
53、omics and sales at all levels in 2022,it was digital commerce.For many B2B organizations,last year was a year for continuing to make B2B ecommerce even more of a corporate strategic priority.Consider these examples:WATSCO:A BIG HVAC DISTRIBUTOR THRIVES ONLINEThe back half of the year is turning into
54、 another strong one for Watsco,one of the HVAC industrys leading distributors.For the third quarter ended Sept.30,Miami-based Watsco reported sales of$2.035 billion.That is a 14.2%increase from sales of$1.782 billion for the third quarter of 2021.Net income was$186.17 million,up from$164.94 million.
55、Ecommerce now represents about 32%of Watscos total sales.Its online channel grew 22%in the third quarter,the company says.Based on those metrics,Digital Commerce 360 projects ecommerce sales grew year over year to$651.2 million.That would be up 14%from$570.2 million in Q3 2021.“Our technology platfo
56、rms which are unique to the industry have facilitated growth in Watscos market share,new-customer Ecommerce now represents about 32%of Watscos total sales.32%2023 B2B ECOMMERCE MARKET TRENDS QUARTERLY SERIES PART 1 MARCH 202314 Copyright 2023 Digital Commerce 360&Vertical Web Media LLC.All rights re
57、served.Content published March 2023.DIGITAL COMMERCE HELPED SMOOTH OUT 2022S ROUGH SPOTSacquisition,and margin expansion.We continue to see higher growth rates,lower attrition,and lower costs to serve among active users of our technology,”says Watsco CEO Albert H.Nahmad.“Consistent with our long-ter
58、m focus,we are investing more to accelerate adoption and sustain our leadership position.As the industry evolves to operating in the digital age,we believe that Watscos technology tools will provide added value to an ever-growing number of contractors.”OTHER DIGITAL METRICS INCLUDE:Watscos product i
59、nformation management(PIM)database now includes approximately 1.3 million SKUs.More than 350,000 contractors and technicians assess them on an annual basis.17.6%15.0%17.0%18.0%$694.29$1,102.32$798.44$934.17This category includes Software-as-a-Service and other forms of web-based procurement software
60、 that allow business buyers to access the buyers technology system to the sellers system and using specific purchasing and payment requirements agreed to by buyer and seller.E-procurement software can also include a punchout option,which lets a buyer link to a preferred suppliers ecommerce site to b
61、rowse and purchase among a contracted selection of products and pricing;once the buyer clicks to make a purchase,the transaction is completed in the procurement software,updating the financial and inventory records of both buyer and seller.2002220022MORE B2B BUYERS PUNCH IN PUN
62、CH OUTSource:Digital Commerce 360 B2B estimate based on market analysis,interviews with key analysts and analysis of ecommerce metrics of select public companies.l Sales(in billions)l Growthl Portion of all electronic salesl Portion of all B2B sales7.7%6.0%8.5%7.2%8.0%7.0%9.1%7.4%ECOMMERCE CHANNELS:
63、E-PROCUREMENTA World of Possibilities To Tell Your Story&Broaden Your ReachWhat Projects Can We Create?WebinarsThought Leadership&Custom Research ReportsBenchmarking DataCharts&InfographicsCase StudiesDigitalC helped countless businesses turn their research vision into a reality 2023 B2B ECOMMERCE M
64、ARKET TRENDS QUARTERLY SERIES PART 1 MARCH 202316 Copyright 2023 Digital Commerce 360&Vertical Web Media LLC.All rights reserved.Content published March 2023.The number of HVAC contractors using Watscos commerce-enabled mobile app grew 21%in the second quarter to more than 45,000 users.Watscos digit
65、al sales platform that HVAC contractors use,and its companion consumer financing system,generated quotes to approximately 66,000 households.They also generated$269 million in gross merchandise value.“Ecommerce sales grew 22%year to date,outpacing organic sales growth rates,to more than$2.3 billion d
66、uring the last 12 months,”Watsco says.GRAINGER:REACHING$1 BILLION AT ZORO.COMA key component of W.W.Graingers B2B ecommerce organization has hit a new milestone.Z,the U.S.-based unit of Graingers online-only Endless Assortment segment,which caters to“smaller customers with less complex operations,”h
67、as reached the$1 billion sales mark for the first time in a calendar year,Grainger said.11.8%17.5%18.6%$1.96$3.05$2.19$2.572002220022FAST LANE:ALL ECOMMERCE SALESSource:Digital Commerce 360 B2B estimate based on market analysis,interviews with key analysts and analysis of ecomm
68、erce metrics of select public companies.l Sales(in trillions)l Growthl Portion of all electronic salesl Portion of all B2B sales21.6%16.8%23.5%19.8%22.0%19.3%25.1%20.5%ALL E-CHANNELS MINUS EDIDIGITAL COMMERCE HELPED SMOOTH OUT 2022S ROUGH SPOTS2023 B2B ECOMMERCE MARKET TRENDS QUARTERLY SERIES PART 1
69、 MARCH 202317 Copyright 2023 Digital Commerce 360&Vertical Web Media LLC.All rights reserved.Content published March 2023.“Zoro exists to make our customers lives easier,”says Z president Kevin Weadick.“And this achievement is a testament to the ways we continue to help small businesses find and buy
70、 more of what they need in one place.There is nothing but opportunity for Zoro to continue to grow.Zoros sales shot up 27.4%to$276 million in the third quarter,up from$217 million a year earlier.Helping to drive that growth were continued increases in the number of Zoros registered customers,to more
71、 than 4.4 million,and its number of available SKUs,to 10.3 million,Grainger said.In a recent earnings call,Grainger,the biggest public distributor of maintenance repair and operations(MRO)products,attributed ecommerce growth in large part to Zoros 10%increase in its number of SKUs to more than 10 mi
72、llion.It also attributed it to its competitive position in selling to business customers not targeted by other sellers of MRO products that companies use to operate their facilities.“Weve seen nice increases in average order value”at Zoro,Grainger CEO DG Macpherson said on an earnings call.“We expec
73、t that to continue to get a little better as we continue to refine our processes to get more repeat business from those business customers.”Macpherson added that Zoro was increasing its number of large customers as well as its core market of small-and mid-sized companies.Watsco and Grainger are just
74、 two prominent examples of B2B companies accelerating ecommerce for digital-first customers.The trend for B2B organizations of all sizes gained momentum in 2002,and the forward progress of making B2B ecommerce a strategic priority will only accelerate even more in 2023.DIGITAL COMMERCE HELPED SMOOTH
75、 OUT 2022S ROUGH SPOTS2023 B2B ECOMMERCE MARKET TRENDS QUARTERLY SERIES PART 1 MARCH 202318 Copyright 2023 Digital Commerce 360&Vertical Web Media LLC.All rights reserved.Content published March 2023.ABOUT THE AUTHORMark Brohan is senior vice president,B2B and market research at Digital Commerce 360
76、,covering B2B ecommerce trends.Prior to his current role,Mark was vice president of research for Digital Commerce 360 and editor of Internet Retailers Top 500 Guide,Top500G and related research publications.Marks previous experience includes leading new print and web product business development for
77、 Faulkner&Gray were web publisher and editorial director for DM Review magazine and its two websites:DMR and dataW.He was also the founding editor of various Faulkner&Gray technology magazines,including Internet Retailer.Mark earned a bachelors degree in secondary education and history from Western
78、Michigan University and a masters in journalism and public affairs from the American University.DIGITAL COMMERCE 360 B2BMARK BROHANSenior Vice President,B2B and Market R312-362-9535DON DAVISEditor at L312-362-0014PAUL DEMERYEditor,B2B312-362-9534ABBAS HALEEMAssociate E This 023 B2B Ecommerce Market
79、TrendsQuarterly Series Part 1 Report includes key featured articles published directly from the full 2023 B2B Ecommerce Market Report.Purchase$399Learn more about the full report9 UNIQUEDATABASESReveal the Performance of Leading Online Retailers Around the World:Sales Rankings&Financial Metrics Benc
80、hmarking Markets and Industries Technology Providers that Power Each RetailerDigitalC view of the ecommerce market,and where its headed,becomes clear with Digital Commerce 3602023 B2B ECOMMERCE MARKET TRENDS QUARTERLY SERIES PART 1 MARCH 202320 Copyright 2023 Digital Commerce 360&Vertical Web Media
81、LLC.All rights reserved.Content published March 2023.COPYRIGHTCopyright 2023,Vertical Web Media LLC.All rights reserved.All Content of the Digital Commerce 360,2023 B2B Ecommerce Market Trends Quarterly Series Part 1,whether in print or digital formats,and all content of the Top500G database version
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88、l service.Vertical Web Media makes no warranty as to the reliability,accuracy,timeliness,usefulness,adequacy,completeness or suitability of the Digital Commerce 360,Report.ABOUT DIGITAL COMMERCE 360Digital Commerce 360,formerly Internet Retailer,has been a global leader in retail and B2B ecommerce r
89、esearch and media for over two decades.Our organization provides daily news,trend analysis,and competitive data to a vast community of executives,retailers,financial firms,manufacturers and more.Our team of experienced journalists and researchers publish a multitude of products each year,including d
90、ozens of research reports,newsletters,charts and infographics,webinars,live events,and data on thousands of ecommerce companies through its Digital Commerce 360 Research brand.We also founded groundbreaking ecommerce products and events,including Internet Retailer magazine,the Top 500 Guide,the Inte
91、rnet Retailer Conference&Exhibition(IRCE)and,most recently,the EnvisionB2B Conference&Exhibition.ABOUT DIGITAL COMMERCE 360 B2BDigital Commerce 360 B2B covers all aspects of how businesses sell to business,government,and other institutional clients via the web,providing intelligence to the executive
92、s,managers and professionals at manufacturers,retailers,wholesalers and distributors.We provide business intelligence and industry leading content through research,newsletters,and B2B ecommerce reports focused on trends,marketplaces,technologies,and industry best practices.Plus,the team behind our EnvisionB2B Conference&Exhibition.