1、#DigitalUNDP1DIGITAL STRATEGY2022 2025UNITED NATIONS DEVELOPMENT PROGRAMME#DigitalUNDP2Foreword 3Executive summary 5Introduction 6Digital Strategy 2019-2021 8Part 1 Guiding principles and value proposition 10 Guiding principlesValue proposition Part 2 Setting the course 16Vision and objectivesPathwa

2、y 1 Programmatic objectives Pathway 1 Programmatic outcomes Pathway 2 Operational objective Pathway 2 Operational outcomes Part 3 Strategy implementation approach and measuring results 32Ensuring direction and accountabilityMonitoring implementationDigital transformation roles and responsibilitiesSc

3、anning the horizon for whats nextPartnerships and communicationsMeasurement and reporting Annex 40Contents#DigitalUNDP3The COVID-19 pandemic has highlighted how digital connectivity is fast becoming the global metric of inclusion and exclusion with 2.9 billion people still offline. The digital divid

4、e, notably the lack of affordable broadband internet and appropriate digital skills, have prevented many people, especially the most vulnerable, from working or studying from home during the crisis. Remarkably, one in three children missed out on remote learning when COVID-19 shuttered schools with

5、students in countries with low human development disproportionately affected. Notably, the digital divide is also harmful to civil society and activists. Trapped offline, their ability to advocate for change in key areas like climate action is stifled.Yet the pandemic also demonstrated the incredibl

6、e power of digital technology. From Honduras to Nigeria, the United Nations (UN) assisted countries to leverage the potential of digital finance to support critical electronic cash transfer programmes, benefitting millions of people. In the Maldives and Brazil, the United Nations Development Program

7、me (UNDP) supported parliaments to hold virtual sessions. Or look to the contribution of the UNDP Accelerator Labs network. It utilized the potential of 3D-printing to rapidly produce vital personal protective equipment and helped to deploy robots in COVID-19 treatment centres in Rwanda and Kenya re

8、ducing healthcare worker exposure to the virus. UNDP was ideally placed to offer this type of support given that italreadyhad a Digital Strategy in place since 2019. That strategy prompted the organization to embark on a profound digital transformation in both its programmes and internal systems. Ov

9、er 2,000 UNDP personnel have upgraded their digital skills through new, specialized courses - and continue to do so. The related cultural change also spurred the development of the open-access Data Futures platform, for instance. Integrating data, analysis, and visualizations, it is helping to infor

10、m key development policies and programmes including in the vaccine equity sphere.With this new 2022-25 Digital Strategy, UNDP aims to get ahead to the ever-evolving digital reality, equipped with the knowledge and tools to support our partners at this time of rapid change. For instance, digital tech

11、nology can advance democracy and human rights by boosting civic engagement, political participation, Achim SteinerAdministrator, United Nations Development Programme (UNDP)Foreword#DigitalUNDP4and social accountability. And new e-platforms will make it easier to access state services while reducing

12、opportunities for corruption. UNDPs continued role as a trusted development partner hinges on our ability to provide this now vital support. The Strategy also highlights the challenges that digital technology poses. That includes the fact that the pandemic has accelerated growth in cybercrime and mi

13、sinformation. Crucially, the Strategy also elaborates on how digitalization is serving as one of three enablers in UNDPs 2022-2025 Strategic Plan as we set bold objectives from helping 100 million people to escape multidimensional poverty to supporting 800 million people to participate in elections.

14、This new Digital Strategy will guide UNDP in its efforts to support countries to build inclusive, ethical, and sustainable digital societies. It also recognizes that digitalization will continue to re-shape how the organization responds to the monumental challenges our world now faces. That includes

15、 using its power to drive climate action and restore our natural world. And it will also complement the UNs wide-ranging global efforts to boost the digital capacity of vulnerable and marginalized groups including women and people with disabilities, for instance. In many ways, the Strategy will futu

16、re proof the organization for the technological changes now and those yet to come, including advancing ways to boost the digital expertise of our personnel. This Digital Strategy demonstrates that UNDP refuses to stand still. With the Sustainable Development Goals serving as our guiding stars, we ar

17、e looking beyond the immediate horizon to continue offering cutting-edge development support at the seminal moment for people and planet.#DigitalUNDP5UNDP1 launched its first Digital Strategy2 in mid-2019 to harness digital transformation within the organization. Building on a long history of projec

18、t-level digital support for partners3, the strategy represented a systematic and corporate-driven transformation process to reimagine the way UNDP serves its partners and operates its systems and processes. The first Digital Strategy proved to be prescient given the incredible acceleration in digita

19、l transformation in response to the COVID-19 pandemic.UNDP has changed significantly since the adoption of the 2019 strategy, developing new capabilities in digital programming and strengthening its digital capabilities. UNDP will continue to accelerate these efforts in response to growing demand fr

20、om partner governments. UNDP will also continue to support our development partners to ensure that the arc of future digital transformation protects human rights and leaves no one behind.Digital Strategy 2022-2025 is intended to maintain and accelerate the momentum that has already been generated ac

21、ross UNDP and among its partners. Indeed, many of the components are already in place such as the Accelerator Labs4, the Digital Advocates Network5, a comprehensive IT transformation, and the Chief Digital Office6. Continuing to build the capabilities of UNDPs workforce to imagine, plan, and impleme

22、nt integrated digital approaches has the potential to truly generate a multiplier effect on its support to partners.This Digital Strategy is structured in three main parts:Part 1 Guiding principles and value proposition: Overview of UNDPs approach to digital transformation.Part 2 Setting the course:

23、 Vision, objectives, and outcomes towards which UNDP will continue evolving over the next four years. Part 3 Strategy implementation approach and measuring results: High-level approach to implementing the strategy.The new UNDP Strategic Plan 2022-2025 highlighted the importance of digital as one of

24、the key enablers. This renewed Digital Strategy builds upon the Strategic Plan, and puts forth a vision whereby digital is an empowering force for people and planet.To achieve this vision, three objectives are outlined: two programmatic and one operational, in a continuation of the bimodal approach

25、of the first Digital Strategy. The first objective is to use digital to amplify UNDPs programming work. Secondly, UNDP will look to strengthen inclusive digital ecosystems. Finally, the third objective is focused on transforming UNDP into a digitally native organization, fully equipped with the digi

26、tal skills, processes, and data necessary for UNDP to continue as the development partner of choice for the digital age.This strategy is anchored in the Secretary-Generals Roadmap for Digital Cooperation7 as well as the framework presented by Our Common Agenda8, articulating the unique role of UNDP

27、within the UN System in countries and globally. It is directly aligned with, and intended to support, the UNDP Strategic Plan 2022-20259. The strategy also provides a complementary framework for the UNDP IT Strategy 2020-2023 and the UNDP Data Strategy 2020-2021, as well as several other corporate a

28、nd regional efforts such as the Accelerator Lab Network and the work of the Strategic Innovation Unit10.Executive summaryDigital: We define digital as An ever-evolving range of technologies (like mobile technologies, artificial intelligence, machine learning, blockchain, Internet of Things, and robo

29、tics to name a few) that impact all aspects of our world. A mindset, which translates into a new way of working that enables people and institutions to innovate with technology.#DigitalUNDP6In many ways, increasingly powerful digital technologies represent an opportunity to accelerate progress towar

30、ds the achievement of the Sustainable Development Goals(SDGs) by 2030. Most governments globally are rapidly increasing their use of digital technology, creating opportunities to deliver more responsive and effective services to citizens, including women.11 Countries with developed digital infrastru

31、ctures such as digital payments and identification systems have responded more effectively to the COVID-19 pandemic than countries whose digital infrastructures are less developed.12 Businesses and jobs are also changing: the latest World Economic Forum(WEF) report on the Future of Jobs suggests com

32、panies in 26 advanced and emerging economies are rapidly digitalizing their working processes.13 Greater digitalization is also linked to economic resilience; more advanced digital economies were on track to experience smaller downward GDP adjustments in 2021.14 In the most highly connected economie

33、s, digital infrastructure may mitigate more than half of the long-term negative economic impact of COVID-19.15 Despite the promise of digital technologies, they also bring real and growing challenges. COVID-19 has drawn attention to the urgency of closing the digital divide, especially for women and

34、 marginalized population segments. In low-income countries, 70 percent of households are not yet covered by fixed broadband networks, 33 percent are out of reach of mobile internet (4G), and 234 million fewer women than men use mobile internet, with women 15 percent less likely to own a smartphone.1

35、6, 17 New challenges continue to arise such as data privacy, cybercrime, and mis- and disinformation proliferating through digital platforms.18 In addition, national policy and regulatory frameworks for new technologies are often implemented in a reactive, uncertain, and piecemeal manner. Finally, r

36、apid and pervasive change can be disruptive, straining the limited capacity of governments that frequently lack the skilled human resources and infrastructure to respond. It is not a given that digital transformation drives greater inclusion; in fact, it may further exacerbate inequalities, discrimi

37、nation, marginalization of vulnerable populations, and abuse of human rights.19 Digital can also have unintended negative impact on climate change and environment through increased energy use, supply chain (material extraction, waste management), and increased or unsustainable consumption and produc

38、tion patterns.Seized by the need to ensure relevance at this time of rapid digital change, UNDP launched its first Digital Strategy in 2019, sparking a corporate effort to drive significant changes across both its programmatic offerings and its operational systems. When the COVID-19 pandemic struck,

39、 that effort became even more urgent as requests for UNDP support in digital surged. UNDP supported over 60 partner governments to deploy critical digital technologies to maintain business continuity during the brunt of the pandemic. Over 250 digitally enabled programme responses to COVID-19 were de

40、veloped, ranging from developing digital case management systems for social workers Introductionreimagine development in a digital age.Digital technology is a fundamental force for change in this century, reshaping economies, government, and civil society thereby impacting almost every aspect of dev

41、elopment. The profound consequences and exponential pace of digital transformation demands both local action and global leadership to#DigitalUNDP7to provide emergency assistance to connecting informal market vendors, many of whom are women, to e-commerce platforms to maintain their livelihoods. The

42、past two-and-a-half years have seen a remarkable expansion in the use of digital in UNDP. The organization has explored new digital delivery models, digital partnerships, and advocacy on pressing digital issues. In terms of its internal operations, UNDP has adopted new strategies for information tec

43、hnology and data, launching several new corporate-wide technology platforms.However, UNDPs digital transformation is far from over, and several key challenges remain. A more strategic and integrated approach to digital programming must be adopted. Efforts thus far have largely been opportunistic, in

44、 response to partner demand, leading to uneven adoption across thematic areas and countries. Data infrastructure and capabilities must be further strengthened to enable shared data exchanges for decision making and corporate-wide knowledge management. A digital culture must be embedded in the organi

45、zation, and digital literacy among UNDP personnel needs to be urgently improved in order to utilize digital infrastructure and tools to their fullest potential.Building on the progress from the first strategy, this Digital Strategy will chart the continuation of UNDPs journey in digital transformati

46、on over the next four years(2022-2025). With this renewed strategy, UNDP puts forth a long-term vision to help create a world in which digital is an empowering force for people and planet. This vision is closely aligned with the recently approved UNDP Strategic Plan2022-2025, which outlines how UNDP

47、 will seek to support countries in three directions of change structural transformation, leaving no one behind, and building resilience and underlines the importance of digital as one of three enablers along with strategic innovation and development financing to achieve this change. As with the firs

48、t strategy, UNDPs digital transformation will continue to address both external and internal challenges. Three objectives are outlined: two programmatic and one operational. First, UNDP will harness digital technology to amplify the effects of its programming. Second, as the societies UNDP serves in

49、creasingly adopt digital technology themselves, we will ensure that inclusive digital ecosystems20 are built that are empowering and that leave no one behind. Finally, the third objective speaks to the ongoing operational transformation that UNDP needs to continue implementing to enable this change.

50、 UNDP will become a digitally native organization. That means fostering a digital mindset, enhancing digital literacy and skills, ensuring our internal systems and processes are fit for purpose and future-proofed, as well as using data strategically. These capabilities are essential if UNDP is to co