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1、October 2022|www.tmforum.orgAuthor:Rahul Gupta,Senior AnalystEditor:Ian Kemp,Managing Editorsponsored by:mainframemodernization:charting a course to cloud nativecontents03 the big picture06 section 1:modernize or phase out?11 section 2:modernization in tandem with cloud migration15 section 3:hypersc
2、alers and the hybrid approach 19 section 4:make it happen simple considerations for mainframe modernization 22 additional feature:telecom industry transformation needs and challenges24 additional resourcesWe hope you enjoy the report and,most importantly,find ways to use the ideas,concepts and recom
3、mendations detailed within.You can send your feedback to the editorial team at TM Forum via editortmforum.orgbigpicturethe3inform.tmforum.orgMainframes are still used for applications like bulk data and large-scale transaction processing on account of their greater power.Most architectures were esta
4、blished in the 1960s,but they continue to evolve and are still an integral part of on-premises server setups for many communications service providers(CSPs)and enterprises.According to IBM,mainframes are still used by all ten of the worlds largest insurers,92 of the worlds top 100 banks,18 of the to
5、p 25 retailers and 70%of Fortune 500 companies.IBM estimates they handle 90%of all credit card transactions,68%of all production IT workloads and 80%of all computer processing carried out by the worlds largest airlines,banks,insurance companies and retailers.For telecoms operators,the critical quest
6、ion is:can they use a modernized version of their mainframes as a key enabler on their journey to cloud-based services?It may seem logical that the cloud era would spell the demise of mainframes,with their perceived lack of flexibility and high cost to run and maintain.But many organizations are sti
7、ll dependent on these giants for their mission-critical applications.As a result,companies in vertical sectors including finance,retail,healthcare and insurance,as well as telcos,are opting to modernize them rather than phase them out.4inform.tmforum.orgThere has been a visible market shift towards
8、businesses wanting mainframes not only as a back-end server but also to be easily compatible and integrated with the latest advanced technologies.Modernizing and integrating Mainframes do the heavy lifting in many organizations.Typical uses are highly transactional workloads such as payroll computat
9、ions,accounting transactions,information retrieval,airline seat reservations,resource management and scientific and engineering applications.In some cases,only mainframes can handle the workload of billions of transactions per day.In telecoms,the function is often in the revenue management area:rati
10、ng,charging and billing.But there has been a visible market shift towards businesses wanting mainframes not only as a back-end server but also to be easily compatible and integrated with the latest advanced technologies.Mobile services have changed customer behaviors,data access and most importantly
11、 volumes of data traffic.As a result,some organizations are investing in mainframes to integrate them with technologies such as cloud and mobile apps.5inform.tmforum.orgDepending on the application and the business goals,CSPs are considering:Rearchitecting and re-engineering application workloads to
12、 other platforms,including on-premises servers and hybrid cloud solutions,taking advantage of cloud-native approaches to development Re-hosting applications and systems by lifting and shifting them to a variety of cloud landing zones Optimizing mainframe applications in place to meet goals for effic
13、iency,security,cost management and performance.Mobile operators have been avid users of mainframes for decades,but in the era of digital transformation many consider them to be a liability due to the need for high maintenance and therefore want to move to the next phase of modernization.Migration to
14、 the cloud is the next step,and many operators are asking whether mainframes are slowly losing their relevance.Not every operator is considering giving up on mainframes,of course.Some notable telcos they include Rogers,AT&T,Verizon and BT are still using mainframes and will continue to do so at leas
15、t for the next five to ten years.Indeed,in a recent TM Forum survey of 50 mobile operators,43%said they are still running their applications and workloads on mainframes(see graphic).Read this report to understand:The future for mainframes in the telecoms industry Why CSPs need to modernize their app
16、roaches to mainframes Modernization in parallel with cloud migration Hyperscalers and the hybrid approach to modernization Some simple considerations for mainframe modernization.In the next section we look at some of the challenges to phasing out mainframes and the impact of digital transformation o
17、n strategies.do you still have applications and workloads running on mainframes?43%yesno57%TM Forum,2022 modernize or phase out?section 16inform.tmforum.orgThe telecoms industry is experiencing extreme economic pressures coupled with constantly growing market demands.With millions of subscribers and
18、 a vast array of telco products,communications service providers(CSPs)must manage their businesses more efficiently than ever,constantly optimizing services,networks and products and distinguishing their offerings.Many CSPs continue to use systems and applications that are often too complex and inef
19、ficient for their business needs.Legacy systems are very complex to manage and difficult to update,and they are expensive to scale.Unlike its predecessors,a modern mainframe is designed to be open,supporting not just traditional workloads but also cloud-native applications that have been developed u
20、sing languages that can be implemented as microservices in containers.CSPs can then use a container platform on the mainframe such as the Red Hat Openshift Contain Platform to run Linux containers which can be managed and orchestrated using an open source system like Kubernetes.Mainframe middleware
21、can then be used to integrate business and support system(BSS/OSS)applications on top of this hybrid stack on top of the mainframe.7inform.tmforum.orgThe environment that is subsequently created is scalable,elastic,microservice-and DevOps-centric,and able to offer low latency and high resiliency.As
22、such,the mainframe could form the compute and storage basis for a modern technology stack on which modern telco IT architectures can be run in conjunction with cloud services.In situations where data must remain hosted in certain ways to meet country laws,data pipelines can be used to run applicatio
23、ns in the cloud connected to the data still stored in the mainframe(more on this in section 2).A modern mainframe is designed to be open,supporting cloud-native applications developed using languages that can be implemented as microservices.8inform.tmforum.orgChallenges to phasing outIn the past fiv
24、e years or so CSPs have had some pragmatic considerations around the notion of phasing out mainframes altogether(see graphic right).They need to weigh aspects such as security,performance and costs,for example,when considering moving critical applications and services to the cloud.But for some,the p
25、romised benefits outweigh the pitfalls.In general terms,the older the IT system the more difficult and expensive it is likely to be to maintain and run.Swisscom says it has achieved a 60%IT cost reduction by migrating its entire mainframe workload to cloud infrastructure,running on LzLabs Software D
26、efined Mainframe.The operator says it moved its business-critical legacy mainframe applications and data to its own enterprise cloud infrastructure without any data reformatting or recompilation of its application program code.Mobile operators are running workloads like legacy home location register
27、s(HLRs),billing and charging on mainframes,but slowly they want to get rid of them.Digicel,as part of its modernization process,for example,is planning to completely phase out mainframes in the next three years.considerations for phasing out mainframesSecurity can the public cloud be as secure as a
28、mainframe?Complexity migration to the cloud means some complex re-toolingPerformancemainframes are still powerful processing unitsAvailability mainframes offer 100%availability if requiredOpex costsmainframes can be expensive,but alternatives can also have high opex outcomesProject failurethe failur
29、e rate of digital transformation projects is highTotal cost true total cost of ownership(TCO)between platforms may be surprisingly similarTM Forum,2022 9inform.tmforum.orgAligning with digital transformationCurrently,CSPs are looking at digital transformation opportunities to drive revenue growth,re
30、duce time-to-market for new value-added services,deliver superior customer experience and maximize returns from infrastructure.Already they are leveraging cloud-based IT solutions to reduce their capex and opex and catalyze their journey to become digital service providers.Many CSPs are moving servi
31、ces to infrastructure from cloud providers such as Amazon Web Services(AWS),Microsoft Azure and Google Cloud.These span customer service systems,customer onboarding,core networks,radio access networks,legal and human resources applications,and others.Operator data centers are now viewed as a high ca
32、pital cost,low return expense that used to be a core competency.CSPs are prioritizing expense and capital reduction by using standard commercial servers,virtualization software and cloud capabilities to provide economies of scale.There is a high degree of automation on data entry error checking and
33、database cross-checking to avoid human errors.Machine learning and AI are used for anomaly detection for fraud and network events.And wherever possible they are avoiding the use of proprietary systems,especially proprietary hardware,to prevent being locked into a vendor.The early services CSPs are m
34、oving into the cloud are mostly non-core IT assets,particularly relating to real-time customer interaction.For example,AT&T has migrated its customer service systems and customer onboarding to Azure and AWS in the last couple of years.Verizons mainframe journeyShankar Arumugavelu,Senior Vice Preside
35、nt and Global CIO at Verizon,has outlined the companys strategy to move away from legacy mainframe methodology in its transformational activities.“Around eight years ago,before we embarked on the major transformation at that time,mainframe was really where we had everything all roads led to the main
36、frame,”he says.“The entire base of 110 million customers at that time,the customer profiles,their orders and their billing was being done there.So every request from a system of engagement would have to make it all the way to the mainframe.And it was a big expense.”The way forward was to take a step
37、-by-step approach.“So we started on a mission to hollow out the mainframe,”he continues.“The first thing we did was we took all the customer profiles completely off the mainframe to build a totally horizontal,scalable,NoSQL Cassandra database that runs entirely in the public cloud.”Verizons strategy
38、 started with the migration of the customer profiles,and then incrementally moved to other key stores of information surrounding certain BSS/OSS functions initially rating,charging and now billing.However,the companys plan for the mainframe in this transformation is not to phase it out altogether.Fo
39、r traditional service models and lines of business like the PSTN network,the billing information will remain in the mainframe.This may sound like a piece of technology that is being retired along with the services that it supports,and the PSTN business in a company like Verizon is certainly in decli
40、ne,but it still represents a large portion of the operators existing revenue base today.10inform.tmforum.orgAntonietta Mastroianni,Chief Digital and IT Officer at Proximus,says her companys approach to its mainframe is to strip out the information that is important for services which represent futur
41、e growth.The billing,ordering,customer relationship management(CRM)and so on for these services is being handled in new modular cloud-native systems,but services like copper-based landlines remain in the mainframe,which will then be configured to run as cheaply as possible.The plan is that the relia
42、nce on the mainframe will diminish in parallel with the commercial viability of those services.Mastroianni says the regulatory rules on where data is stored in the countries in which Proximus operates make it difficult to move some service operations to the cloud.Storing sensitive data in a public c
43、loud would not be allowed,so it needs to remain in on-premises servers or in the mainframe.Connectivity in the cloudAs we have shown in our recent report,Telco revenue growth:taking it to the next level,most operators are yet to generate strong revenues from new business streams such as TV,IoT and d
44、igital content.Many are now trying to shift the focus back to building the right platforms to support their role as core providers of connectivity services.Hence cloud services feature heavily in CSPs strategic and tactical discussions.Some of the patterns emerging from the cloudification processes
45、of CSPs include:New initiatives,and particularly the customer-facing ones that include new lines of businesses such as IoT and mobile apps,are the first to move to cloud.These can be seen as cloud native as they are going straight into the cloud and arent migrating from legacy networks.Customer rela
46、tionship management(CRM)and customer experience applications are moving to the cloud.This also includes elements of the network being virtualized and brought into the cloud environment where appropriate.In legacy network environments around mainframes,older telecoms systems and services,the approach
47、 is either to stop or cap investment.This has already been done by many CSPs,and others are waiting for these systems to reach the end of their lifecycle.On the other hand,some CSPs dont want to offload those workloads and applications that still rely on mainframes.CSPs need to reconcile their forwa
48、rd-thinking ambitions with the realities of the industry and future business models.Although CSPs are moving towards cloud services,they are still not in a position to completely tear down their legacy infrastructure and start afresh.This is shown in BTs five-year agreement two years ago to outsourc
49、e its mainframe infrastructure to IBM.Another option open to CSPs is to use their existing mainframe assets as part of a hybrid cloud strategy for modernizing the environment in which they run their mission-critical IT workloads.In the next section we look at what that migration might look like.Alth
50、ough CSPs are moving towards cloud services,they are still not in a position to completely tear down their legacy infrastructure and start afresh.modernization in tandem with cloud migrationsection 211inform.tmforum.orgMainframe migration to the cloud promises operators expanded capabilities with re
51、duced costs.Since cloud platforms can process massive workloads while offering greater scalability and lower support costs,the majority of mainframe modernizations these days are cloud-focused.However,the end goal for many operators is more nuanced than ripping data and applications out of mainframe
52、s and creating a new instance in the cloud.Migrating workloads to cloud is not easy.Even if the migration goes smoothly,its only possible to make significant cost reductions if the application is small in terms of transaction volume and storage.Choosing the right path Its imperative for CSPs to choo
53、se the right migration strategy for their business.A high-level mainframe assessment will enable them to choose the best modernization path for current and future business needs and how to move critical applications into the cloud.Microsoft,for example,pinpoints four overarching strategies for migra
54、ting applications to the cloud:Rehosting(also known as lift-and-shift)Refactoring/Repackaging Rearchitecting Rebuilding.12inform.tmforum.orgThe end goal is more nuanced than ripping data and applications out of mainframes and creating a new instance in the cloud.The first option involves moving appl
55、ications from the on-premises environment to the cloud with no changes to the underlying application.This can result in faster and easier migration but might mean applications use cloud resources less efficiently and make them more difficult to scale and extend.On the surface,refactoring a methodica
56、l,ground-up upgrade and optimization of all application code and architecture being migrated to the cloud would seem an attractive option.Yet while refactoring makes a great deal of sense from a technical standpoint,it can have a severe impact on project timelines.Microsoft says this approach is sui
57、table for sensitive and business-critical applications and lets you improve infrastructure for example,by adding DevOps automation tools or moving to container-based deployment.But the disadvantages are that you cant make major architectural changes such as splitting the application into microservic
58、es which can enable substantial efficiencies in the cloud.13inform.tmforum.orgRearchitecting involves revamping the codebase of the application and moving it to a cloud-native architecture so you can create a scalable,resilient,easily deployable application,says Microsoft.But the migration can be co
59、mplex and expensive with a high risk of faults and service disruption in the early stages.Making progressCompanies are making progress with modernization,with or without mainframes at the core,but its not happening fast enough.The reason is that legacy infrastructure often impedes visibility into wh
60、at data and applications theyve got,where they are,and how to migrate them onto newer platforms.Many companies are approaching this dilemma by overlaying their core systems with a front-end customer experience platform and starting to deploy new services around it.But with mainframes dependent on ba
61、tch processing,theyre unable to provide them in real time.And thats a crucial differentiator today.Most companies are fully aware of this mainframe challenge.But its so all-encompassing and critical they often dont know where to start.Organizations thinking of phasing out legacy infrastructure often
62、 arent sure that migrating the entire mainframe infrastructure to the cloud is the right thing to do and certainly not all at once.For example,it took AT&T more than two years to move 6,000 services over to cloud infrastructure.The general approach was make before break for any service.It initially
63、moved a limited subset of services to the new platforms for testing,then ramped up moving all production functionality.To control costs,once production migration was completed and validated,old systems were rapidly removed.Since then,the focus has been on shutting down data centers as quickly as pos
64、sible,and that drives which services are prioritized to be moved.Data pipelines One transformational approach makes use of data pipelines between mainframe computers and a cloud platform hosted on hyperscale public cloud infrastructure.This makes it easier to run mission-critical workloads that curr
65、ently reside on mainframe hardware and the multi-tenant platform in AWS,Google Cloud Platform or Microsoft Azure.It also helps CSPs to extrapolate data out of their mainframes in an easy way and run projects like automated data quality audits in the process.The result is that the data stays where it
66、 is and the application exists at the other end of the pipeline in the cloud,running on that extrapolated data.Organizations thinking of phasing out legacy infrastructure often arent sure that migrating the entire mainframe infrastructure to the cloud is the right thing to do.14inform.tmforum.orgAcc
67、ording to Kyndryl,data pipes yield four main advantages:Mainframe data becomes more accessible across the organization,with cloud-based application integration to enhance use cases like machine learning and AI By combining mainframe data with other internal and external data sources organizations ca
68、n create new applications that deliver value across a single DevOps pipeline Collaboration using natural query language enhances productivity and speed of execution Incorporating mainframe data into low-code and no-code applications can enable a data-driven business environment for professional and
69、citizen developers alike.Such approaches make the relationship with hyperscale cloud service providers crucial.In the next section we look at hyperscalers and the hybrid approach to migration.By combining mainframe data with other data sources you can create new applications that deliver value acros
70、s a single DevOps pipeline.hyperscalers and the hybrid approachsection 315inform.tmforum.orgHyperscale cloud service providers are in prime position to benefit from mainframe modernization.These companies have huge financial resources,global cloud infrastructure and thousands of highly skilled engin
71、eers.They also have the advantage of already providing services to many large customers that likely still have mainframe installations.Indeed,the big hyperscalers already have partnership programs to deliver mainframe migrations:The AWS Mainframe Modernization program is a set of managed tools provi
72、ding infrastructure and software for migrating,modernizing and running mainframe applications.It is designed to help enterprises migrate on-premises mainframe workloads to a managed runtime environment on AWS.To bolster its mainframe modernization program,in 2020 Google acquired Cornerstone Technolo
73、gy,a provider of mainframe migration software.Google transformed this into the G4 platform,which can translate complex Cobol,PL/I and assembler programs into Java and microservices integrated with Kubernetes containers.Microsofts services focus on migrating mid-range and mainframe applications to Az
74、ure.It offers end-to-end migration solutions as well as plans to replicate and synchronize data during modernization to Azure.All three big hyperscalers have a long list of partners they work with for mainframe modernization including Accenture,Atos,Capgemini,Cognizant,Deloitte,Infosys,KPMG,Kyndryl,
75、Micro Focus,Tata Consultancy Services,TSRI and Wipro.16inform.tmforum.orgGoogle Clouds new Dual Run solution enables customers to simultaneously run workloads on their existing mainframes and on Google Cloud,allowing them to perform real-time testing and quickly gather data on performance and stabil
76、ity.Google says its environment can then be made the“system-of-record”while existing mainframe systems operate as a backup as needed.AWS mainframe migration service takes code written in Cobol and rebuilds it to run on the hyperscalers infrastructure.Integrated testing tools ensure the rebuilt appli
77、cation still functions as intended.AWS claims migrated workloads not only benefit from improved scalability,but also substantially lower operating costs:according to the company,customers can reduce their costs by up to 70%or more after migrating.Microsoft in October announced a joint mainframe mode
78、rnization initiative with Kyndryl that includes consulting and integration services to help customers plan,design and connect mainframe data to its Azure Cloud and Edge Computing environments.The hyperscaler says customers will have an holistic view of their data and can take advantage of machine le
79、arning,AI,analytics and reporting.Hyperscale cloud service providers are in prime position to benefit from mainframe modernization.17inform.tmforum.orgTowards cloud-native architecturesMainframes are still hard to replicate,given that large parallel computing is still not common in the cloud.But it
80、is possible to connect mainframes with new technology in hybrid and multi-cloud solutions and provide consistency across multiple environments.While many companies are starting to embrace cloud-native technologies for their business applications,there is still a lot of work to be done when it comes
81、to widespread adoption across all industries and in particular for mission-critical applications.Some of the trends towards cloud-native include:IT decision-makers are embracing containers,in part because they see them as the next generation of virtualization.Containers also enable DevOps teams to c
82、ollaborate more efficiently across different organizations for applications development lifecycle management.As a result,container adoption has become synonymous with the proliferation of containerized environments and Kubernetes.Kubernetes is the most popular container orchestration platform.It has
83、 been adopted by many companies including Google,Uber and Amazon.DevOps teams are increasingly embracing cloud-native services.They are offering an optimized customer experience through adopting best practices around change management in cloud-native architectures using continuous integration/contin
84、uous delivery(CI/CD).The emergence of the cloud has greatly enhanced software flexibility and scalability across industries.Cloud-native applications running on microservice architectures are now critical for newly developed applications,with many enterprises using microservices in some capacity,and
85、 analyst estimates suggest about a third of both public and private companies have transitioned to distributed architectures.Vendors like Ericsson and Nokia have created a set of principles specifically for applications based on microservices,containers and state-optimized design.CSPs are adopting m
86、icroservices in many areas of their businesses.TM Forums latest Digital Transformation Tracker finds that nearly 90%of CSP respondents say they want to adopt cloud-native technology,and they are increasingly committed to cloud-native approaches for all IT workloads(33%today versus 22%a year ago).In
87、the next section we look at some simple considerations for CSPs and enterprises when it comes to mainframe modernization.2022202133%54%13%22%60%18%TM Forum,2022(source:Digital Transformation Tracker 6)CSPscommitment to a cloud-native approach We are absolutely committed to a cloud-native approach fo
88、r all IT workloads We want to take a cloud-native approach but accept that this may not be possible for all workloads We do not have a clear preference for a cloud-native approachREPORTThe search for value intensifiesJune 2022|www.tmforum.orgDigitalTransformationTracker6Authors and editors:Dawn Bush
89、aus,Contributing Analyst Annie Turner,Contributing AnalystSPONSORED BY:Read the full DTT6 report:18inform.tmforum.orgEnterprises move away from mainframes and into the cloudThe recent announcement by FedEx to close its data centers and retire all its remaining mainframes within the next two years fe
90、els like a watershed moment.The logistics and delivery company is aiming for a“zero data center,zero mainframe”environment based in the cloud by 2024,which it says will result in$400 million in savings annually.The company is already an Oracle Cloud and Microsoft Azure customer,and this announcement
91、 suggests there is an opportunity for hyperscalers to move further into the mainframe space and generate revenues.By moving services to the cloud,hyperscalers can get the consumption revenue of those workloads and target a complex environment in which to sell solutions.According to analysts at Futur
92、um,the process to move away from mainframes began a decade ago.It says FedEx has been working to eliminate its monolithic infrastructure and move applications to cloud-native environments.And it says connectivity will be a challenge but that could also provide opportunities for operators that work i
93、n partnership with hyperscalers.The migration of the logistics system for the U.S.Air Force(USAF)to Microsoft Azure is a good example of why legacy systems are in need of modernization and hyperscalers are the preferred choice for many organizations.The USAF platform serves more than 260,000 users a
94、 day,and the U.S.General Accountability Office(GAO)says it is one of the US Federal Governments top 10 most critical legacy systems in need of modernization.The requirements were complex.There could not be extensive retraining for users,and there was also a need for high levels of security,availabil
95、ity and recovery.The project entailed re-platforming USAFs Unisys mainframe system to the cloud,converting legacy code to Cobol.Net and migrating the data to Azure SQL.As a result,the Air Force was able to preserve its existing investments in the system while modernizing and preparing the way for fu
96、rther digital transformation.By being transferred to the cloud,the USAF system benefited from having access to modern technologies,including analytics and AI,and resulted in lower operating costs.19inform.tmforum.orgsection 4make it happen simple considerations for mainframe modernization20inform.tm
97、forum.orgIts clear that mainframes are here to stay for many years to come.Organizations in sectors such as banking,finance and government will continue to use mainframes until they are convinced that migration to the cloud is secure and will yield benefits.Nevertheless,the promise of greater flexib
98、ility and cost savings is persuading CSPs and enterprises to modernize their legacy infrastructure and increasingly to move applications and services away from mainframes and into the cloud.Its a complex process,but there are some simple steps organizations should consider when it comes to modernizi
99、ng their mainframe deployments.Consider mainframes as a valuable transformational asset rather than a hinderanceThe investment already placed in these computer assets represents a valuable resource which can be leveraged to develop a clear migration path to cloud services.Mainframes can form a key p
100、art of the next transformational phase for a variety of cloud-based,digital services.Change cultures within the organizationMainframes are seen by many as“the monster in the basement”,a platform from another age run by experts nearing retirement.But mainframes can be brought into the modern era thro
101、ugh cloud architectures that embrace mobility and digital services.Its important to change cultures within the organization to ensure that a modernization strategy is embraced by key stakeholders.Mainframes can form a key part of the next transformational phase for a variety of cloud-based,digital s
102、ervices.21inform.tmforum.orgDevelop an overarching hybrid cloud strategyThe either mainframe or cloud strategy is shortsighted.As we have shown,modernized mainframes can exist as a component of a new hybrid cloud strategy that embraces old technology and new.Evaluate applications to see how suitable
103、 they are for a cloud environment and what changes you need to make to run them in the cloud.Focus on migrating services that represent future growthServices such as PSTN landline calls can be left where they are if the mainframe is going to be utilized as part of a future strategy.Migrating everyth
104、ing to the public cloud is not a strategy many CSPs are following,because of the cost implications and fault risks.In many cases,if it isnt broken dont fix it.Start small with proof of concepts of applications that provide high value to the business and are easier to migrate,and then continue to the
105、 more complex or lower-value applications.Engage with expert infrastructure service providersIt is a given that specialist companies have the greatest know-how to deliver success in these kinds of complex transformational projects.CSPs should choose their partners carefully rather than going it alon
106、e and developing customer solutions in isolation.Start small with proof of concepts of applications that provide high value to the business and are easier to migrate.Telecom industry transformation needs and challengesAdditional feature22inform.tmforum.orgTelecommunication companies are under immens
107、e pressure to deliver transformative solutions,stronger results,better security,more flexibility and agility at minimum cost and risk with higher ROI.They need to improve speed to market and create new business models for 5G monetization.The priorities are to identify,enhance,and grow key skills,eli
108、minate silos,automate,and implement agile processes.Technology professionals know that mainframe,midrange systems and software can work hand-in-hand with hybrid cloud and open-source technologies.Integrating existing technologies with hybrid and multi-cloud approaches is a cornerstone of the telecom
109、munications transformation journey.These help with BSS/OSS modernization.For mission-critical systemsMany operators continue to rely on mainframes to manage their most critical applications and sensitive data,but customers who want to do more with their mainframes struggle to unlock and transform th
110、eir mainframe data into actionable intelligence and insights.Kyndryl,formerly IBM Global Technology Services,is uniquely qualified to deliver infrastructure transformation as well as cloud migration services for high-volume,always-on computing environments.As the worlds largest IT infrastructure ser
111、vices provider,Kyndryl offers services and assessments to help customers derive more value and insights from their business data.Kyndryl is recognized as Gold Microsoft partner and offers a variety of solutions in areas like application migration and modernization,data platform management,and full-s
112、tack enterprise AI services.With deep industry expertise,certified consultants,and solutions tailored to your specific business needs,we help you modernize your legacy systems and unlock their value to support your unique transformation goals.Transform and integrate for better outcomesYou dont have
113、to risk expensive“rip and replace”efforts.Todays systems are built to interoperate with public cloud,private cloud,and other open technologies.Kyndryl and Microsoft helps you achieve those goals,with a solution that co-locates Microsoft Azure with IBM Z and IBM i in a dedicated equipment hosted on-o
114、r off-premises.Our services and expertise with these solutions help you extend the value of your existing infrastructure with fast and flexible hybrid cloud approaches.We are partnering with Microsoft to increase flexibility and availability of mainframe data whether workloads are in the cloud,on-pr
115、emises,or at the edge.Additional feature23inform.tmforum.orgCloud Migration&Modernization for Applications/Infrastructure5G deployment has acceleration operators need to modernize and migrate legacy systems to the cloud.Kyndryl Cloud Migration&Modernization for Application&Infrastructure services ar
116、e aligned to accomplish a clients business strategy and transformation goals of adopting Azure.Solution features x86 Workloads and AIX LPARs Lift&shift,OS upgrades and OS re-platform Mainframe Workloads Move to Azure and/or modernize with Azure Databases Migration of Azure PaaS,DB upgrades and DB re
117、-platform Storage Data migration to Azure Files,NetApp,and archival to Blob Storage SAP Systems Lift&shift and technical migrations Application containerization and migrating existing containers to AKS/Red Hat OpenShiftBenefitsOur method is aligned with the Azure Adoption Framework to deliver repeat
118、able,predictable results and to scale as needed based on your baseline volumes and complexity.Kyndryls services are Flexible and Modular using state of the art automation and capabilities to reduce cost,risk and effort across all phases of migration.i.e.,our solutions are tailored to client needs ra
119、nging from supporting the full scope to supporting selected phases of the migration/modernization lifecycle.Telecom industry transformation needs and challengesMainframe Data Democratization on Microsoft Power PlatformOperators host exabytes of data across multiple infrastructure environments.To unl
120、ock and transform the data locked in mainframes into actionable intelligence and insights,Kyndryl and Microsoft have come together to provide customers with a holistic view of their data and can take advantage of machine learning,AI,analytics,and reporting,and will be able to leverage low code/no co
121、de applications with Microsoft Power Platform.Solution features Discover data sources,data affinity&determine assessment approach Define data lake architecture for centralizing,transforming,securing&storing data Implement data pipelines to centralize data to azure synapse&develop insights Implement
122、data governance for ongoing data management with Microsoft PurviewBenefitsIdentify strategies to make mainframe systems more accessible and develop a roadmap to understand and unlock your mainframe data.You will also be able to evaluate Azure data and AI services can help accelerate business insight
123、s.0102About KyndrylKyndryl works at the core of businesses that move the world.With more than 90,000 skilled professionals serving customers in over 60 countries,we design,build,manage and modernize the mission-critical technology systems that the world depends on every day.We are committed to the h
124、ealth and continuous improvement of the vital systems at the heart of the digital economy.With our partners and thousands of customers,we co-create solutions to help enterprises reach their peak digital performance.Our world has never been more alive with opportunities.Together,we can seize them.To
125、learn more,visit .tm forum open digital framework24inform.tmforum.orgThe TM Forum Open Digital Framework provides a migration path from legacy IT systems and processes to modular,cloud native software orchestrated using AI.The framework comprises tools,code,knowledge and standards(machine-readable a
126、ssets,not just documents).It is delivering business value for TM Forum members today,accelerating concept-to-cash,eliminating IT and network costs,and enhancing digital customer experience.Developed by TM Forum members through our Collaboration Community and Catalyst proofs of concept and building o
127、n TM Forums established standards,the Open Digital Framework is being used by leading service providers and software companies worldwide.Core elements of the Open Digital FrameworkThe framework comprises TM Forums Open Digital Architecture(ODA),together with tools,models and data that guide the tran
128、sformation to ODA from legacy IT systems and operations.Open Digital Architecture Architecture framework,common language and design principles Open APIs exposing business services Standardized software components Reference implementation and test environmentTransformation tools Guides to navigate di
129、gital transformation Tools to support the migration from legacy architecture to ODAMaturity tools&data Maturity models and readiness checks to baseline digital capabilities Data for benchmarking progress and training AIGoals of the Open Digital FrameworkThe Open Digital Framework aims to transform b
130、usiness agility(accelerating concept-to-cash from 18 months to 18 days),enable simpler IT solutions that are easier and cheaper to deploy,integrate and upgrade,and to establish a standardized software model and market which benefits all parties(service providers,vendors and systems integrators).A bl
131、ueprint for intelligent operations fit for the 5G eraLearn more about collaborationIf you would like to learn more about the project or how to get involved in the TM Forum Collaboration Community,please contact George Glass.25inform.tmforum.orgtm forum research reports26inform.tmforum.orgSeptember 2
132、021|www.tmforum.orgAuthor:Dean Ramsay,Principal AnalystEditor:Joanne Taaffe,Editor in Chief,Inform27inform.tmforum.orgmappinga path totelco revenueBENCHMARKimprovingin autonomousnetworksAuthor:Dana A.Cooperson,Contributing Analyst Editor:Ian Kemp,Managing Editor March 2022 inform.tmforum.orgSPONSORE
133、D BY:February 2022|www.tmforum.orgAuthor:Dean Ramsay,Principal AnalystEditor:Ian Kemp,Managing Editorsponsored by:next generationCEMnow!BENCHMARKSPONSORED BY:SUPPORTED BY:Authors:Mark Newman,Chief Analyst Dean Ramsay,Principal AnalystEditor:Ian Kemp,Managing EditorMay 2022 inform.tmforum.orgThe sear
134、ch for value intensifiesJune 2022|www.tmforum.orgDigitalTransformationTracker6Author Mark Newman,Chief AnalystEditor Ian Kemp,Managing EditorSponsored byREPORTNext-generation telcoREPORT COVERCALL TO ACTIONAuthors and editors:xxxxxxknowledgeREPORTSponsored by:for integrationsetting new standardsDIGI
135、TAL ECOSYSTEMSImage used on tileReport CoverKey WordsBridging boundaries with common standardsWorking together Handing over common standards to each otherLogistics chainsCooperationJune 2022|www.tmforum.orgAuthor:Dr.Mark H.Mortensen,Contributing AnalystEditor:Dawn Bushaus,Contributing EditorDIGITAL
136、ECOSYSTEMS setting new standards for integrationsponsored by:on theedgeREPORTMEC:operatorsAuthors:Sponsored by:Rob van den Dam,Contributing AnalystAnne Morris,Contributing AnalystEditor:Ian Kemp,Managing EditorJune 2022|inform.tmforum.orgREPORTSponsored by:Author:Annie TurnerEditor:Dawn BushausISBN:
137、978-1-955998-27-7can telcos the into the future:August 2022|www.tmforum.orgAuthors:Annie Turner,Contributing AnalystDean Ramsay,Principal AnalystEditors:Ian Kemp,Managing Editor Dawn Bushaus,Contributing EditorREPORTAuthors:Sponsored by:Dean Ramsay(Principal Analyst)Editor:Ian KempISBN:000 from toau
138、tonomous networks:August 2022|www.tmforum.orgAuthor:Dean Ramsay,Principal AnalystEditor:Ian Kemp,Managing Editorsponsored by:August 2022|www.tmforum.orgAuthor:Ed Finegold,Contributing AnalystEditor:Dawn Bushaus,Contributing Editorsponsored by:Ed Finegold,Contributing Analyst,TM ForumIan Kemp,Managin
139、g Editor,TM ForumAnnie Turner,Contributing Analyst,TM ForumEditors:Author:Sponsored by:September 2022|www.tmforum.orgAuthor:Ed Finegold,Contributing AnalystEditors:Ian Kemp,Managing EditorAnnie Turner,Contributing Editorsponsored by:Ed Finegold,Contributing Analyst,TM ForumIan Kemp,Managing Editor,T
140、M ForumAnnie Turner,Contributing Analyst,TM ForumEditors:Author:Sponsored by:BENCHMARKAuthors:Sponsored by:Mark Newman,Chief Analyst,TM ForumDean Ramsay,Principal Analyst,TM ForumEditor:Ian Kemp,Managing Editor,TM Forumgrowth:taking it tothe next leveltelco revenueTM Forum|October 2022October 2022|w
141、ww.tmforum.orgAuthor:Teresa Cottam,Contributing AnalystEditor:Dawn Bushaus,Contributing Editorsponsored by:from transformationDIGITAL OPERATIONS MATURITY:achieving business valuemeet the research&media team28inform.tmforum.orgPublished by:TM Forum 4 Century Drive,Parsippany,NJ 07054 USAwww.tmforum.o
142、rgPhone:+1 973-944-5100 Fax:+1 973-944-5110ISBN:978-1-955998-34-5Report Design:Paul Martin 2022.The entire contents of this publication are protected by copyright.All rights reserved.The Forum would like to thank the sponsors and advertisers who have enabled the publication of this fully independent
143、ly researched report.The views and opinions expressed by individual authors and contributors in this publication are provided in the writers personal capacities and are their sole responsibility.Their publication does not imply that they represent the views or opinions of TM Forum and must neither b
144、e regarded as constituting advice on any matter whatsoever,nor be interpreted as such.The reproduction of advertisements and sponsored features in this publication does not in any way imply endorsement by TM Forum of products or services referred to therein.Meet the Research&Media team29inform.tmfor
145、um.orgReport Author:Rahul Gupta Senior AnalystChief Analyst:Mark Newman mnewmantmforum.orgHead of Operations:Ali Groves agrovestmforum.orgCommercial Manager,Research&Media:Tim Edwards tedwardstmforum.orgDigital Media&Events Coordinator:Ellie Hsu ehsutmforum.orgReport Editor:Ian Kemp Managing Editor
146、ikemptmforum.org Principal Analyst:Dean Ramsay dramsaytmforum.orgEditor in Chief,Inform:Joanne Taaffe jtaaffetmforum.orgDigital Marketing Manager:Anna Kurmanbaeva akurmanbaevatmforum.orgGlobal Account Director:Carine Vandevelde cvandeveldetmforum.orgSponsor Success Manager:Maryssa Ramsey mramseytmforum.org For more information about how TM Forum can help with digital transformation,or how to get involved with the TM Forum collaboration community,please contact George Glass