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1、C R U I S E L I N E S I N T E R N A T I O N A L A S S O C I A T I O N2021STATE OF THE CRUISE INDUSTRY OUTLOOKC R U I S E L I N E S I N T E R N A T I O N A L A S S O C I A T I O N2Cruise Lines International Association(CLIA),the leading voice of the global cruise industry,has released the annual 2021
2、 State of the Cruise Industry Outlook.Following a year unlike any other in the history of the industry,this report offers a look at the trends and analytics propelling the cruise industry forward in the coming year and beyond.C R U I S E L I N E S I N T E R N A T I O N A L A S S O C I A T I O NOUTLO
3、OK SNAPSHOTMESSAGE FROM THE PRESIDENT AND CEO.42020 INDUSTRY TRENDS.5SPOTLIGHT ON RESPONSIBLE TOURISM.11THE FLEET OF THE FUTURE.162019 PASSENGER DATA.20ECONOMIC IMPACT.23ABOUT CLIA.283C R U I S E L I N E S I N T E R N A T I O N A L A S S O C I A T I O Nthat followed,our industry wasted no time engag
4、ing leading experts and government authorities to strengthen already robust public health measures and to put people and communities first.With enhanced measures in place,an initial resumption of cruising began in Europe and some other parts of the world,building confidence in the industrys new prot
5、ocols and inspiring hope for the future.As we turn the page on 2020,the 2021 State of the Cruise Industry Reports highlights the progress that we have made over the last 12 months and underscores the leadership of the cruise industry and its constant drive to innovate and lead the way in responsible
6、 tourism.On behalf of CLIA and all of our members,we look forward to building on all that we have achieved together in 2020 and to reaching new heights in 2021.4PRESIDENT AND CEOMESSAGE FROM KELLY CRAIGHEADIn a year marked by hurricanes,wildfires,and the worst public health crisis the world has expe
7、rienced in over 100 years,we have seen our industry and our communities challenged in ways we could have never imagined.The reality of 2020 sits in stark contrast to the year that immediately preceded it.In 2019,the global cruise industry welcomed nearly 30 million passengers,creating jobs for 1.8 m
8、illion people around the world and contributing over$154 billion to the global economy.With this growth came increased recognition of cruising as one of the best ways to experience the world,and our industry was focused on achieving previously unthinkable milestones to pave the path for a brighter a
9、nd more sustainable future.As with the rest of the world,our plans for 2020 were turned upside down at the emergence of the COVID-19 pandemic,culminating in the voluntary suspension of cruise operations worldwide in mid-March.In the monthsC R U I S E L I N E S I N T E R N A T I O N A L A S S O C I A
10、 T I O N2020 INDUSTRY TRENDS5C R U I S E L I N E S I N T E R N A T I O N A L A S S O C I A T I O N6PUTTING PEOPLE FIRST2020 INDUSTRY TRENDSIMMEDIATE RESPONSECLIA announced the first changes to its public health policy at the end of January,within 24 hours of the WHOs initial declaration of a public
11、health emergency.SUSPENSION OF OPERATIONSBy mid-March,CLIA members voluntarily suspended cruise passenger sailings worldwide,making the cruise industry one of the first and only industries to temporarily pause commercial operations in the interest of public health.CREW REPATRIATIONCLIA cruise lines
12、defied the odds and overcame unprecedented challenges to repatriate over 100,000 crew members,often via ship due to commercial air travel restrictions and other barriers.The cruise industry took immediate and aggressive action in response to the emergence of the COVID-19 public health crisis,working
13、 under the guidance of international and national health authorities at every step.C R U I S E L I N E S I N T E R N A T I O N A L A S S O C I A T I O N7THOUGHTFUL PLANNING2020 INDUSTRY TRENDSEXPERT ENGAGEMENTThe cruise industry sought the insights and guidance of leading scientists and public healt
14、h experts to help plan for a responsible return to passenger service.ENHANCED PROTOCOLSThe recommendations of outside experts helped inform a mandatory set of enhanced protocols for CLIA ocean-going members that address the entirety of the cruise experience.CONTINUOUS EVALUATIONThe cruise industry w
15、ill continue to engage with leading experts and public health authorities to make appropriate adjustments as conditions change and new advancements are made.C R U I S E L I N E S I N T E R N A T I O N A L A S S O C I A T I O N8FOLLOWING THE SCIENCE2020 INDUSTRY TRENDSCLIA members embraced rigorous a
16、nd science-backed measures to help protect passengers,crew and destinations and support a phased resumption of passenger operations during the health emergency.MEDICAL&PUBLIC HEALTHEnhanced CommunicationsHealth EvaluationsPre-arranged Response LogisticsSHORE EXCURSIONSStrict ProtocolsCoordination wi
17、th DestinationsDenial of Boarding for ViolationsEMBARKATION&TESTING100%Passenger Testing100%Crew TestingAdditional ScreeningsONBOARD PROCEDURESMask RequirementsPhysical DistancingVentilation StrategiesC R U I S E L I N E S I N T E R N A T I O N A L A S S O C I A T I O NPHASED RESUMPTION2020 INDUSTRY
18、 TRENDSWith strict protocols in place,and with the approval and support of local and regional authorities,cruise ships are gradually resuming operations around the world.Following the global pause in cruise operations in mid-March,cruises resumed sailing in parts of Europe,Asia and the South Pacific
19、 beginning in July 2020.From early July through mid-December 2020,there were more than 200 sailings.The success of these initial sailings demonstrates that the new protocols are working as designedto mitigate the risk of COVID-19 among passengers,crew and the destinations cruise ships visit.The indu
20、stry is on a path to resumption in the United States,Canada,Mexico,the Caribbean and elsewhere in 2021.9C R U I S E L I N E S I N T E R N A T I O N A L A S S O C I A T I O NOne of the defining characteristics of the cruise industry is its resiliency.Despite a challenging year in 2020,there is reason
21、 for hope and optimism heading into 2021.Source:CLIA-Qualtrics Survey December 2020-4,000 International vacationers each,eight countries,U.S,Canada,Australia,UK,Germany,France,Italy and Spain10RESILIENCY AND OPTIMISM2020 INDUSTRY TRENDS74%of cruisers are likely to cruise in the next few years2out of
22、 3cruisers are willing to cruise within a year58%of international vacationers who have never cruised are likely to cruise in the next few yearsC R U I S E L I N E S I N T E R N A T I O N A L A S S O C I A T I O NSPOTLIGHT ON RESPONSIBLE TOURISM11C R U I S E L I N E S I N T E R N A T I O N A L A S S
23、O C I A T I O N12SUSTAINABILITYSPOTLIGHT ON RESPONSIBLE TOURISMEven as CLIA members worked tirelessly to address the impacts of COVID-19,the cruise industry remained focused on its commitment to a cleaner,more sustainable future.40%TARGETRate of reduction in carbon emissions by 2030,compared to 2008
24、.$23.5 BILLION Invested in ships with new technologies and cleaner fuels to reduce carbon emissions.24 SHIPSOn orderbook through 2027,committed to be powered by liquified natural gas(LNG).C R U I S E L I N E S I N T E R N A T I O N A L A S S O C I A T I O NThe cruise industry continues to lead the w
25、ay in the adoption of cutting-edge maritime environmental technologies.LIQUIFIED NATURAL GAS(LNG)Virtually zero sulfur emissions and up to a 20%reduction in greenhouse gas emissionsEXHAUST GAS CLEANING SYSTEMS(EGCS)Removes 98%of sulfur content from exhaust and significantly reduces particulate matte
26、r ADVANCED WATER TREATMENT SYSTEMS Advanced waste treatment technologies that rival the best and most sophisticated shoreside treatment plants SHORESIDE ELECTRICITY Enables cruise ships to“plug-in”and turn off their engines in the 14 ports worldwide where this capability is provided and clean power
27、is available13INNOVATIONSPOTLIGHT ON RESPONSIBLE TOURISMC R U I S E L I N E S I N T E R N A T I O N A L A S S O C I A T I O NPROGRESSSPOTLIGHT ON RESPONSIBLE TOURISMLIQUIFIED NATURAL GAS(LNG)49%of new capacity on order will rely on LNG for primary propulsionEXHAUST GAS CLEANING SYSTEMS(EGCS)More tha
28、n 69%of global capacity utilizes EGCS and 96%of non-LNG new builds will have EGCS installedADVANCED WATER TREATMENT SYSTEMS99%of new ships on order will have these systems in place,bringing global capacity served by these systems to 78.5%SHORE SIDE ELECTRICITY 58%of new capacity is committed to be S
29、SE compatible32%of global fleet capacity already capable of SSE,and 25%of existing capacity will be retrofitted to use SSE CLIAs annual 2020 Environmental Technologies and Practices Report highlights the progress that the cruise industry continues to make in the adoption of new environmental technol
30、ogies.14C R U I S E L I N E S I N T E R N A T I O N A L A S S O C I A T I O N15PARTNERSHIPSPOTLIGHT ON RESPONSIBLE TOURISMThe cruise industry continued to lead the way in sustainable tourism management in 2020,setting an example for how city authorities,industry and local communities can work togeth
31、er with a common purpose.As part of our Memorandum of Understanding with the city of Dubrovnik,CLIA funded a destination assessment conducted by the Global Sustainable Tourism Council(GSTC)on the sustainability of the city.Following the release of the Dubrovnik Sustainability Assessment,GSTC and CLI
32、A teamed up again to announce a new cooperation with city leaders in the Greek destinations of Corfu and Heraklion.The GSTC destination assessments will provide a benchmark for cities to chart a plan for balanced and sustainable tourism.The initiative demonstrates the willingness of these important
33、cruise destinations to innovate,identify best practice and establish priorities for the future benefit of residents and visitors.C R U I S E L I N E S I N T E R N A T I O N A L A S S O C I A T I O NTHE FLEET OF THE FUTURE16C R U I S E L I N E S I N T E R N A T I O N A L A S S O C I A T I O N17CLIA O
34、CEAN-GOING MEMBER CRUISE SHIPSFLEET OF THE FUTUREProjected in operation in 2021*270Projected to debut in 202120*In operation as of June 2021C R U I S E L I N E S I N T E R N A T I O N A L A S S O C I A T I O NAIDA CruiseAIDAcosmaAtlas Ocean VoyagesWorld NavigatorAurora ExpeditionsSylvia EarleCosta C
35、ruisesCosta ToscanaCoral ExpeditionsCoral GeographerCrystal Expedition CruisesCrystal EndeavorEmerald WaterwaysEmerald AzzurraHapag-Lloyd CruisesHanseatic SpiritHolland America LineRotterdamMSC CruisesMSC VirtuosaMSC CruisesMSC SeashorePONANT Yacht Cruises and ExpeditionsLe Commandant CharcotRoyal C
36、aribbean InternationalOdyssey of the SeasScenic Luxury Cruises&ToursScenic Eclipse IISea Cloud CruisesSea Cloud SpiritSeabournSeabourn VentureSilversea CruisesSilver DawnSwan HellenicMinervaTradewind VoyagesGolden HorizonVirgin VoyagesValiant Lady182021 CLIA MEMBER DEBUTSFLEET OF THE FUTUREC R U I S
37、 E L I N E S I N T E R N A T I O N A L A S S O C I A T I O N19THE NEW CRUISE EXPERIENCEFLEET OF THE FUTURESmart homes at sea innovative solutions create new accommodation experiences,including virtual views in interior staterooms and al-fresco living in verandah staterooms.Virtual assistants,device
38、casting,and custom smart-lighting bring further innovation to a cruisers home away from home.On island time private destinations become an extension of the ship,offering cruisers a seamless island getaway,featuring additional entertainment,elevated dining,and a mix of relaxed and thrilling experienc
39、es all just steps from their stateroom.Theres an app for that with robust cruise line apps,cruisers are increasingly able to message each other onboard,make dining or spa reservations,and find step-by-step directions to their stateroom.More than a bracelet wearable technology allows cruisers to unlo
40、ck their stateroom,swipe and pay,and even order food and drinks to their lido lounger.Going with the flow onboard venues feature integrated designs,allowing cruisers to flow from one venue to the next,creating lively,open,and engaged spaces for dining,socializing,or taking in a performance.C R U I S
41、 E L I N E S I N T E R N A T I O N A L A S S O C I A T I O N2019 PASSENGER DATA20C R U I S E L I N E S I N T E R N A T I O N A L A S S O C I A T I O N48 98 135 374 771 1,541 -500 1,000 1,500 2,000OtherSouth/Central AmericaAustralia/New Zealand/PacificAsiaEuropeNorth AmericaPassenger Volume by Region
42、 2019(Tens of Thousands)21SNAPSHOT2019 PASSENGER DATA17.819.120.520.921.322.3423.0625.226.728.529.7050092000019CLIA Global Ocean Cruise Passengers(Millions)C R U I S E L I N E S I N T E R N A T I O N A L A S S O C I A T I O NMost Popular Destinations in 20
43、19 Based on Volume of Passengers(in thousands)Source:CLIAs One reSource Global Passenger Data Repository186.9243.1301.7303.7392.8496.5515.4593.6807.11177.71215.41226.01707.83211.03977.411982.602,0004,0006,0008,00010,00012,00014,000Exploration Dest.HawaiiCanada/New EnglandOtherTransatlantic&World Cru
44、iseCanary IslandsAfrica/Middle EastBalticsPanama Canal/South AmericaAustralia/New Zealand/PacificAlaskaEastern Med.Northern EuropeCentral&Western Med.Asia&ChinaCaribbean/Bahamas/Bermuda22WHERE ARE PEOPLE CRUISING?2019 PASSENGER DATAC R U I S E L I N E S I N T E R N A T I O N A L A S S O C I A T I O
45、NECONOMIC IMPACT23C R U I S E L I N E S I N T E R N A T I O N A L A S S O C I A T I O N29.7 MILLIONPASSENGERS1,166,000JOBSFT Equivalent Employees$154.5 BILLIONTOTAL OUTPUT WORLDWIDE$50.53 BILLIONWAGES AMD SALARIESThe latest pre-pandemic data confirms that the cruise industry plays an important role
46、in the creation of jobs and economic opportunity for millions of people around the world.242019 GLOBAL ECONOMIC IMPACTECONOMIC IMPACTC R U I S E L I N E S I N T E R N A T I O N A L A S S O C I A T I O N252019 GLOBALPASSENGER SPENDINGECONOMIC IMPACT$385Average passenger spending in port while visitin
47、g during a cruise$100Average passenger spending in port before boarding a cruiseC R U I S E L I N E S I N T E R N A T I O N A L A S S O C I A T I O N26GLOBAL IMPACT OF COVID-19 SUSPENSIONECONOMIC IMPACTThe COVID-19 pandemic and subsequent pause in commercial cruise operations has had devastating imp
48、acts on the cruise community.Between mid-March and September 2020,it is estimated that the suspension of cruise operations has resulted in a loss of more than:$77 BILLIONIN GLOBAL ECONOMIC ACTIVITY518,000JOBS$23 BILLIONIN WAGES30 CRUISERS=1 JOBC R U I S E L I N E S I N T E R N A T I O N A L A S S O
49、C I A T I O NABOUT CLIA27C R U I S E L I N E S I N T E R N A T I O N A L A S S O C I A T I O N28CLIA is the worlds largest cruise industry trade association,providing a unified voice and leading authority of the global cruise community.On behalf of the industry,together with its members and partners
50、,the organization supports policies and practices that foster a secure,healthy and sustainable cruise ship environment,as well as promote positive travel experiences for the more than 30 million passengers who cruise annually.The CLIA community includes the worlds most prestigious ocean,river and sp
51、ecialty cruise lines;a highly trained and certified travel agent community;and cruise line suppliers and partners,including ports and destinations,ship development,suppliers and business services.The organizations global headquarters is located in Washington,DC,with regional offices located in North
52、 and South America,Europe,Asia and Australasia.C R U I S E L I N E S I N T E R N A T I O N A L A S S O C I A T I O N29CLIA COMMUNITYABOUT CLIA50,000INDIVIDUAL TRAVEL AGENTS WORLDWIDEWho book 75%of cruise vacations around the world350 EXECUTIVE PARTNERSKey suppliers and cruise line partners,including
53、 ports and destinations,suppliers and business services13,000 TRAVEL AGENCIESIncludes the largest agencies,hosts,franchises and consortia57CRUISE LINESOcean,river and specialty cruise lines,representing more than 95%of global cruise capacityC R U I S E L I N E S I N T E R N A T I O N A L A S S O C I A T I O NTHANK YOUFor more information,please visit cruising.org/research and follow us on social media