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1、#CiscoLive#CiscoLiveAlex Cruz Farmer,Group Product ManageralexcfSession ID:BRKAPP-2012Enabling Hybrid Work with ThousandEyes 2023 Cisco and/or its affiliates.All rights reserved.Cisco Public#CiscoLiveEnter your personal notes hereCisco Webex App Questions?Use Cisco Webex App to chat with the speaker
2、 after the sessionFind this session in the Cisco Live Mobile AppClick“Join the Discussion”Install the Webex App or go directly to the Webex spaceEnter messages/questions in the Webex spaceHowWebex spaces will be moderated by the speaker until June 9,2023.12343https:/ 2023 Cisco and/or its affiliates
3、.All rights reserved.Cisco PublicBRKAPP-20123 2023 Cisco and/or its affiliates.All rights reserved.Cisco Public#CiscoLiveFill out your session surveys!Attendees who fill out a minimum of four session surveys and the overall event survey will get Cisco Live-branded socks(while supplies last)!These po
4、ints help you get on the leaderboard and increase your chances of winning daily and grand prizesAttendees will also earn 100 points in the Cisco Live Challenge for every survey completed.BRKAPP-20124Agenda 2023 Cisco and/or its affiliates.All rights reserved.Cisco PublicQuick ThousandEyes refresherS
5、tate of Hybrid WorkDeep-dive into ThousandEyesBRKAPP-20125The State of Hybrid Work 2023 Cisco and/or its affiliates.All rights reserved.Cisco Public#CiscoLiveOne outage.Two outcomes.Global content delivery network provider experienced a global outage of its DDoS mitigation service.5-hour outage 4min
6、.disruption2hr.downtimevs.Has continuous visibility to its service,which enabled auto switchover to working routes,and minimal customer impact.Lagged in awareness and struggled to identify and respond,leading to significant business loss.Major national BANK AMajor national BANK B7BRKAPP-2012 2023 Ci
7、sco and/or its affiliates.All rights reserved.Cisco Public#CiscoLiveManagement paradigmIT Assets You ControlFindFixBRKAPP-20128 2023 Cisco and/or its affiliates.All rights reserved.Cisco Public#CiscoLiveManagement paradigm has shiftedIT Assets You Dont ControlIT Assets You ControlEscalate?EvidenceFi
8、ndFixBRKAPP-20129 2023 Cisco and/or its affiliates.All rights reserved.Cisco Public#CiscoLiveInternet-centric networksSD-WAN&global backbonesSaaS&API dependenciesCloud-native appsSASEMobile&EdgeHybrid workComplexityPace of adoptionSoaring complexity curve is widening visibility gapCompetitive pressu
9、res driving technology adoptionAdoption outpacing capabilities to manage new environmentsBRKAPP-201210 2023 Cisco and/or its affiliates.All rights reserved.Cisco Public#CiscoLiveNegative digital experiences impact businessYour AppsYour PeopleYour Infrastructure Revenue loss Customer churn Brand dama
10、ge Productivity loss Dissatisfied employees Business continuity risks Compliance violationsBRKAPP-201211 2023 Cisco and/or its affiliates.All rights reserved.Cisco Public#CiscoLiveof network outages occurred outside of cloud provider networks,within Internet and transit providersagree that the abili
11、ty to work from anywhere instead of coming into the office directly affects whether they stay at or leave a job64%64%faster growth of teleworker vs.office routers IT perimeter and business class connectivity is expanding to home2XCollaboration apps have become the most monitored application type for
12、 workers globally#195%95%Gaps in Operational Visibility Impact BusinessBRKAPP-201212 2023 Cisco and/or its affiliates.All rights reserved.Cisco Public#CiscoLiveHQ/Branch/Hybrid WorkerInternetWebsite/ApplicationIs it my SD-WAN/MPLS Connection?Is it the Cloud Provider?Is it a Transit Provider?Is it DN
13、S Is it the SaaS Application?Who is affected?Chicago,USSan Francisco,USTokyo,JPSao Paulo,BRLondon,UK ObservabilityIs it the ISP?Can employees access their productivity apps?BRKAPP-201213 2023 Cisco and/or its affiliates.All rights reserved.Cisco Public#CiscoLiveNetwork gatewayWeb apps/SSHSSOPublic/p
14、rivate appsRemote accessSecure web gatewayCloud access security broker(CASB)VPNDNS/HTTP/HTTPSSecurity as a ServiceCloud ProxyMFAAdaptive MFAPublic cloud/SaaSSecure TLSSASEInternetDNS securityDevice postureand healthBehavior analyticsClientless remote accessPrivate apps/netsCo-location netsAll ports/
15、protocolsGatewayObservabilityIs it the Application?Is it SECaaS?Is it the ISP?Is it the SaaS app?Is it the User Device?Is it the home network?Is it the VPN Gateway?Is it the transit ISP?How can I support remote workers?BRKAPP-201214ThousandEyesRefresher 2023 Cisco and/or its affiliates.All rights re
16、served.Cisco Public#CiscoLiveEmpowering every digital experienceYour AppsCustomersWorkforceYour PeopleEnterpriseYour InfrastructureDeliver stellar digital experiences to usersKeep workers connected and enjoying seamless app performance Optimize and sustain the flow of your digital supply chainBRKAPP
17、-201216 2023 Cisco and/or its affiliates.All rights reserved.Cisco Public#CiscoLiveThousandEyes Internet and Cloud Intelligence1000s of Global Vantage PointsUnique X-layer TelemetryGlobal Collective InsightCloudEnterpriseEndpointCloudSaaSAppsAPIXaaSEnd userDNSApplicationBillions of daily measurement
18、sEnrichment and algorithmic analysisCollective insightWORKFLOWSINTELLIGENCEVISIBILITYCloudBRKAPP-201217 2023 Cisco and/or its affiliates.All rights reserved.Cisco Public#CiscoLiveVISIBILITYINTELLIGENCEWORKFLOWSThousandEyes Internet and Cloud IntelligenceGain global insight into Internet and SaaS App
19、 OutagesSurface fault domain,root cause,and attribution to responsible partySee digital experience in context with deep correlations across layersDrill down to quality of experience of individual users and groups in your workforceBRKAPP-201218 2023 Cisco and/or its affiliates.All rights reserved.Cis
20、co Public#CiscoLiveThousandEyes Internet and Cloud IntelligenceVISIBILITYINTELLIGENCEWORKFLOWSEnterprise WAN OpsProactively manage and improve SD-WAN and cloud connectivity to assure app performance for users across sitesNetOps(Service delivery)Tune BGP and peering and monitor for anomalies,hijacks
21、and sub-optimal routingSREs/App ownersTroubleshoot and optimize App,APIs and delivery servicesIT HelpdeskRapidly prioritize,resolve and direct issues to the right team to ensure workforce productivityCustomer SupportBuild trust with timely,data-driven communication REST API Native Integrations Custo
22、m webhooks Cloud templates Infra as Code tools Sharelinks for easy sharing across teams External TeamsReceive detailed,actionable information to quickly resolve issuesBRKAPP-201219ThousandEyesProduct Offering 2023 Cisco and/or its affiliates.All rights reserved.Cisco Public#CiscoLiveThe ThousandEyes
23、 product offering High context,low detailInternet Insights Move upup for context Move downdown for more detailsCloud and Enterprise Agents High detail,low contextEndpoint AgentsBRKAPP-201221 2023 Cisco and/or its affiliates.All rights reserved.Cisco Public#CiscoLiveCompleting the end-to-end pictureS
24、eattle,WAParis,FranceChicago,ILWFH&SD-WAN NetworksCloud-basedNetwork ServicesHybrid Cloud&SaaS InfrastructureCDNWireless NetworkWireless GatewayMobile NetworksLocalISPVPNCloud ProxySWGISP Transit ProvidersCloud ProvidersInternal AppsWeb AppsSaaS AppsDatacenterInfrastructureDirect ConnectSaaS OnrampD
25、NSHeadlessEnd-userEnd-userEnd-userCloud and Enterprise AgentsEndpoint AgentsBRKAPP-201222 2023 Cisco and/or its affiliates.All rights reserved.Cisco Public#CiscoLiveCloud and Enterprise Test ComponentsRoutingNetworkDNSWebVoiceBGPAgent to ServerAgent to AgentDNS ServerDNS TraceDNS SECHTTP ServerPage
26、LoadTrans-actionFTP ServerSIP ServerRTP StreamLayersLayersTestsTestsASTBrowser RUMVPN&ProxyLocal DeviceWiFiCPU&MemoryBRKAPP-201223 2023 Cisco and/or its affiliates.All rights reserved.Cisco Public#CiscoLiveRoutingNetworkDNSWebVoiceBGPAgent to ServerAgent to AgentDNS ServerDNS TraceDNS SECHTTP Server
27、Page LoadTrans-actionFTP ServerSIP ServerRTP StreamLayersLayersTestsTestsLocal DeviceCPU&MemoryVPN&ProxyASTWiFiBrowser RUMEndpoint Agent Test ComponentsBRKAPP-201224Lets jump in!2023 Cisco and/or its affiliates.All rights reserved.Cisco PublicCome find us!Come find us on stand#3322 in the main areaW
28、e also have a free trial that can kick off at:https:/ finally.Our live outage map:https:/ 2023 Cisco and/or its affiliates.All rights reserved.Cisco PublicContinue your educationVisit the Cisco Showcase for related demosBook your one-on-oneMeet the Engineer meetingAttend the interactive education wi
29、th DevNet,Capture the Flag,and Walk-in LabsVisit the On-Demand Library for more sessions at www.CiscoL you#CiscoLive 2023 Cisco and/or its affiliates.All rights reserved.Cisco Public#CiscoLiveGamify your Cisco Live experience!Get points Get points for attending this session!for attending this session!Open the Cisco Events App.Click on Cisco Live Challenge in the side menu.Click on View Your Badges at the top.Click the+at the bottom of the screen and scan the QR code:How:123430 2023 Cisco and/or its affiliates.All rights reserved.Cisco PublicBRKAPP-201230#CiscoLive