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1、1IT World of Work 2023 Outlook 30 BillionIOT DEVICES BY 2030Global InsightsManpower|Experis|Talent Solutions$1.91 TrillionOR MORE EXPECTED FOR THE VR/METAVERSE MARKET BY 2030 OF ORGANIZATIONS REPORT MODERATE TO EXTREME AI SKILLS GAPS68%2ContentsINTRODUCTIONCONCLUSIONDigital Killed theAnalog StarTREN
2、D ONEAI Has Enteredthe ChatTREND TWOConnected Everything,EverywhereAll at Once TREND THREESoftware 2-Point WoahTREND FOURA Forecast of Increasing CloudsTREND FIVEFortifying CyberFortressesTREND SIXDomo Arigato,Mr.RobotoTREND SEVEN3The IT industry continues to lead changes in the World of Work as cut
3、ting-edge technologies mature and organizations seek to scale adoption of their digital transformations.This ManpowerGroup Global Insights report examines the top seven key global trends driving IT innovation and the impact they will have on the workforce.Although many include the use of increased a
4、utomation,skilled talent will continue to be the differentiator as the industry works to continue driving innovation and scaling adoption.Which technologies are expected to have the greatest impact on the future of IT?What are the potential impacts of these trends on the global IT workforce?How will
5、 industry leaders find the skilled talent they need to sustain their digital transformation and innovation?INTRODUCTIONTREND ONETREND TWOTREND THREETREND FOURTREND FIVETREND SIXTREND SEVENCONCLUSION4Digital Killed the Analog StarOrganizations are accelerating investments in digital transformation,ru
6、nning advanced simulations to virtualize and dematerialize processes,shortening process outcomes,as well as product and service development lifecycles.Rise of Digital Twins:70%of large enterprise C-suite executives are exploring the creation of digital twins defined as a virtual model of a physical
7、asset,person,or process and some estimate the market will grow to$48 billion by 2026 McKinsey The Metaverse is Closer Than You Think:Metaverse technologies(e.g.,augmented reality,virtual reality,workplace collaboration tech)could reach 700 million users and grow to a$1.91 trillion market by 2030 WEF
8、/Statista SaaS Growth Continues:Software as a service(SaaS)will continue to grow from$3 trillion today to$10 trillion in 2030 McKinseyMETAVERSE TECHNOLOGIES COULDREACH 700 MILLION USERSAND GROW TO A$1.91 TRILLIONMARKET BY 2030Workforce Implications:Increased demand for already scarce IT talent and s
9、killsets Need for continuous upskilling to keep pace with accelerating digital transformation Reskilling needed so potentially displaced workers can take advantage of emerging opportunities INTRODUCTIONTREND ONETREND TWOTREND THREETREND FOURTREND FIVETREND SIXTREND SEVENCONCLUSION5AI Has Entered the
10、 ChatArtificial Intelligence(AI)innovationincluding machine learning,deep learning,cognitive computing,natural language processing and computer visionwill accelerate as organizations seek to gain competitive advantage within their industries.AI Adoption is Accelerating:More than 50%of organizations
11、say they have adopted AI in at least one business unit or function,2.5x higher than 2017 McKinsey Big Tech is Doubling Down:Major investments,such as Microsofts$10 billion stake in ChatGPT,are accelerating adoption Full Impacts Not Yet Fully Understood:As AI continues to mature and scale it will ena
12、ble new applications and automation opportunities for an increasing number of tasks exclusively performed by workers today Workforce Implications:Increased demand for skilled AI roles such as ML engineers,data scientists and natural language planning engineers Growing use of AI tools in recruiting,p
13、erformance management,workforce planning,employee engagement,compliance&risk management,career development,and benefits administration MAJOR INVESTMENTS,SUCH AS MICROSOFTS$10 BILLION STAKE IN CHATGPT,ARE ACCELERATING ADOPTION INTRODUCTIONTREND ONETREND TWOTREND THREETREND FOURTREND FIVETREND SIXTREN
14、D SEVENCONCLUSION6Connected Everything,Everywhere All at Once The Internet of Things(IoT)will continue to grow.In fact,the number of IoT devices is expected to triple from 8.6 billion in 2019 to nearly 30 billion in 2030.This includes an increasing number of enterprise applications such as smart bui
15、ldings,condition-based maintenance,smart meters,and medical devices.Statista A Connection to Greater Personalization:Consumers seeking personalized experiences are getting more comfortable with the technology and using IoT devices such as smart phones,wearables and connected smart home devices Accel
16、erated by Faster Infrastructure:The expansion of faster 5G mobile networks will accelerate IoT device capability and performance in both consumer and business sectors Driving Increased Need for Skilled Expertise:Global IT services for the IoT market will need to scale accordingly,growing at 34%CAGR
17、to$58 billion in 2025 Gartner THE NUMBER OF IOT DEVICES IS EXPECTED TO TRIPLE FROM 8.6 BILLION IN 2019 TO NEARLY 30 BILLION IN 2030Workforce Implications:Increased demand for solutions architects and related engineering roles Potential to eliminate some roles through automation 30BDEVICESINTRODUCTIO
18、NTREND ONETREND TWOTREND THREETREND FOURTREND FIVETREND SIXTREND SEVENCONCLUSION7Software 2-Point Woah Were entering an era of accelerating software innovation.Adoption of DevOps and Machine Learning Ops simplify and accelerate the process of delivering code and ML models to production,as well as ma
19、intaining,updating and monitoring them.A Democratization of Software Development:Low-code or no-code software development approaches use intuitive graphical tools and embedded functionalities to democratize software development and empower any user to code even with no coding experience.Use of this
20、technology is projected to grow rapidly from 25%in 2020 to more than 70%of software development in 2025 Gartner Increased Use of Machine Learning:Bringing the discipline of DevOps to machine learning can help AI adopters scale model development and deployment,but they must also tackle a significant
21、skills gap.In a recent study,68%of executives surveyed described their organizations skills gap as“moderate-to-extreme”Deloitte Quality Assurance(QA)Must Scale to Meet Growing Demand:The software testing market is scaling to meet increased demand and is projected to grow from$40 billion in 2021 to$7
22、0 billion by 2030 Global Market InsightsWorkforce Implications:Increased demand for skilled QA talent Sustained or increasing demand for DevOps and machine learning skills Opportunity to upskill/reskill more workers to utilize new low/no-code platforms OF EXECUTIVES DESCRIBED THEIR ORGANIZATIONS SKI
23、LLS GAP AS“MODERATE-TO-EXTREME”68%INTRODUCTIONTREND ONETREND TWOTREND THREETREND FOURTREND FIVETREND SIXTREND SEVENCONCLUSION8A Forecast of Increasing Clouds Cloud adoption will continue to grow.However,as the industry matures,developers are seeking alternatives to the three largest providers(Amazon
24、,Microsoft,Google).Consequently,the popularity of private and hybrid cloud services is growing.Advanced Computing Improving Performance:Edge computing advances will enable companies to capture,monitor,and analyze data locally and close to its source while reducing the amount of data sent to a centra
25、lized data hub,increasing speed and significantly reducing latency More Infrastructure Moving to the Cloud:By 2025,nearly 50%of all accelerated infrastructure for performance-intensive computing(AI,HPC,and BDA)will be cloud based as these systems are increasingly integrated with enterprise software
26、IDC But Talent Scarcity Persists:70%of CIOs say there is a cloud skills gap in the market and this lack of supply is having a severe impact on their business IDCWorkforce Implications:Sustained demand for talent with experience in AWS,Azure&Google Cloud platforms Increased demand for talent with abi
27、lity to leverage alternative and open-source cloud computing infrastructure OF CIOS SAY THERE IS A CLOUD SKILLS GAP IN THE MARKET AND THIS LACK OF SUPPLY IS HAVING A SEVERE IMPACT ON THEIR BUSINESS70%INTRODUCTIONTREND ONETREND TWOTREND THREETREND FOURTREND FIVETREND SIXTREND SEVENCONCLUSION9Workforc
28、e Implications:Increased demand for scarce cyber security talent Shortage of skilled talent underscores importance of upskilling,reskilling,and a focus on diversity to grow the supply of skilled candidates Improved employee training to identify and neutralize cyber security threats GLOBAL HR LEADERS
29、 SAY CYBER SECURITY IS THEIR#1 PRIORITY FOR HIRING AND CLOSING SKILLS GAPSFortifying Cyber Fortresses Recent high-profile cyberattacks and related damages have brought cyber security to the forefront of C-Suite and CIO concerns.As a result,most organizations are seeking to scale up their cyber secur
30、ity capabilities and talent.Increasing Use of AI:AI is now used to build cyber defenses,accelerate data analysis,identify anomalies and identify and respond the cyber threats Scaling Zero-Trust:Zero-trust security,where user access rights are provided to users based on user segmentations and context
31、 of accessing the data,is increasing as an approach to cyber security.73%of organizations are increasing budget allocations for zero-trust technology Microsoft A Growing Talent Challenge:The global cyber security workforce gap grew 26%to 3.4 million in 2022.ISC Cybersecurity Workforce Study Global H
32、R leaders say cyber security is their#1 priority for hiring and closing skills gaps MEOS Q1 2023INTRODUCTIONTREND ONETREND TWOTREND THREETREND FOURTREND FIVETREND SIXTREND SEVENCONCLUSION10Domo Arigato,Mr.Roboto As organizations are accelerating digital transformation,they are also looking to automa
33、te repetitive processes and find opportunities to create unique value for their customers.Automation Demand Driving Robotics Growth:The global robotics market will grow from about$25 billion in 2021 to between$160 billion and$260 billion by 2030,with market share for professional services robots hit
34、ting up to$170 billion and industrial and logistics robot sales topping off at about$80 billion BCG Lowering Operational Costs:By 2024,organizations will lower operational costs by 30%by combining hyperautomation technologies with redesigned operational processes Gartner Improving Productivity:The e
35、conomic impact of robotics process automation will save businesses$55 billion each year by 2025 UiPathWorkforce Implications:Increased need for upskilling/reskilling of workers displaced by automation Higher demand for workers with specialized robotics development and maintenance skills ORGANIZATION
36、S WILL LOWER OPERATIONAL COSTS BY 30%BY COMBINING HYPERAUTOMATION TECHNOLOGIES WITH REDESIGNED OPERATIONAL PROCESSES30%LOWERINTRODUCTIONTREND ONETREND TWOTREND THREETREND FOURTREND FIVETREND SIXTREND SEVENCONCLUSION11The convergence of these trends will accelerate the pace of change and innovation i
37、n the IT industry in the coming years.As these disruptive technologies scale,they will democratize and a growing number of organizations will have access to them.However,with talent scarcity projected to persist for the foreseeable future,access to the talent with the vision to fully leverage them w
38、ill be the differentiator.In ConclusionINTRODUCTIONTREND ONETREND TWOTREND THREETREND FOURTREND FIVETREND SIXTREND SEVENCONCLUSIONAbout Us-ManpowerGroup(NYSE:MAN),the leading global workforce solutions company,helps organizations transform in a fast-changing world of work by sourcing,assessing,devel
39、oping,and managing the talent that enables them to win.We develop innovative solutions for hundreds of thousands of organizations every year,providing them with skilled talent while finding meaningful,sustainable employment for millions of people across a wide range of industries and skills.Our expe
40、rt family of brands Manpower,Experis,and Talent Solutions creates substantially more value for candidates and clients across more than 75 countries and territories and has done so for 75 years.We are recognized consistently for our diversity as a best place to work for Women,Inclusion,Equality,and D
41、isability,and in 2023 ManpowerGroup was named one of the Worlds Most Ethical Companies for the 14th year all confirming our position as the brand of choice for in-demand talent.Career TransitionCareer ManagementTalent ResourcingWorkforce ManagementWorkforce Consulting&AnalyticsTop Talent AttractionGlobal Workforce Solutions for IT