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1、2021 Trends Report|Industry Insights|1INDUSTRY INSIGHTSTRENDS REPORT2021 2021 Trends Report|Industry Insights|2As an industry innovator,First Advantage processes millions of background screens each year.In 2020 alone,we completed more than 75 million searches on 18 million individuals on behalf of o
2、ur global customers.But the story doesnt end there.For the past three years,weve taken aggregate data and cross-referenced it against our annual customer survey responses to deliver a multi-part report that captures current trends in the background screening industry.This installment,2021 Trends Rep
3、ort:Industry Insights,is fascinating for the story it tells and for the way it delivers key insights our customers can benchmark against.The global health crisis prompted some significant changes in how our clients approach background screening.The trends we identified from the 2020 searches paint a
4、 picture of those changes and show us where the industry is headed as it relates to analytics,risk management,drug screening and global searches.We hope the trends contained in our 2021 Trends Report:Industry Insights add value and provide the actionable insights needed to shape your background scre
5、ening program now and in the future.2021 Trends Report|Industry Insights|3Top 2020 TrendsThe 2020 trends tell us organizations took an active role in managing their processes in response to the hiring changes that resulted from COVID-19.Businesses adjusted what they ordered,what needed to be reviewe
6、d and what eligibility requirements they would accept to move quickly and get people working fast.As we emerge from these hiring conditions,businesses should review what worked and what didntand adjust their programs accordingly.2020 Average Criminal Returned Record RateTransportation and Trucking,F
7、inancial,Technology,Education and others.2020 Case Reviews2020 Eligibility Rates2019 Average Criminal Returned Record RateRetail,Real Estate and Restaurants2019 Case Reviews8.3%Increased in 2020Decreased in 202014.7%8%7.7%20.6%U.S.County Criminal Searches Increased Across Most IndustriesCriminal Ret
8、urned Record Rate Rose Two Consecutive YearsCase Reviews DeclinedEligibility Rates Increased2021 Trends Report|Industry Insights|4WHAT YOU CAN DO2020 Top Trends:DrugLike what we saw in 2020 screening trends,organizations adjusted their drug screening policies in response to pandemic hiring.Drug test
9、ing declined across most industries but rose for Transportation.As many return to the physical workplace and hiring continues to increase,businesses should review and adjust their policies to reflect the current environment.Drug Testing DeclinedHighest Drug Test Positivity Rates in 2020Marijuana Rem
10、ains the Most Common DrugWhile drug testing overall declined(likely due to pandemic hiring needs),the Transportation industry saw significant drug testing growth.Transportation saw a 30%increase in marijuana positivity from 2019.Healthcare saw a 25%increase in positivity from 2019.Decrease across al
11、l industriesIncrease in Transportation industry15%70%RetailStaffing5.3%3.9%2021 Trends Report|Industry Insights|5Background Screen Search TypesSURVEY SAYS!While speed remains our clients top focus in 2020,three out of the five verticals examined(Staffing,Finance and Retail)had an increase in the pro
12、portion of respondents indicating that risk is their greatest concern.Percentage of Orders including Search Type20202019County CriminalNational CriminalFederal FelonySex Offender RegistryStatewide CriminalEducationGlobal SanctionsEmploymentDrug Testing61.9%62.6%64.3%64.3%13.1%10.9%36.7%23.7%38.7%36.
13、9%25.7%19.9%15.6%11.6%18%13.7%22.2%20.1%0%10%20%30%40%50%60%70%Use of Federal Felony and Global Sanction searches has increased substantially since 2019.2021 Trends Report|Industry Insights|6Retail2021 Trends Report|Industry Insights|7WHAT YOU CAN DORetail Background InsightsRetail Customer Order Be
14、nchmarking1.4 Days Report Turnaround7.6%Criminal Returned Record Rate8.5%of Candidates Possibly Not Eligible for Hire if Record is“Theft”20202019DID YOU KNOW?69%of Retail respondents indicated that speed is their top priority when performing criminal checks.The primary reason retailers conduct backg
15、round checks is to help minimize the risk of future criminal activity(47%).?The pandemic caused many county courts to close in 2020.Average background report turnaround times increased to 1.4 business days from 1.2 business days in 2019.The criminal returned record rate for Retail clients decreased
16、from 11.1%of candidates in 2019 to 7.6%in 2020.One of the most commonly found crimes in Retail,theft,increases the chances the candidate may be ineligible for hire.County CriminalNational CriminalFederal FelonySex Offender RegistryStatewide CriminalEducationGlobal SanctionsEmploymentDrug Testing0%20
17、%40%60%80%100%70.1%88.2%67.2%80.5%7.4%8.1%68.1%64.8%76.6%44.9%42.2%0.2%0.5%9%18.5%0.3%0.3%42.5%2021 Trends Report|Industry Insights|8WHAT YOU CAN DORetail Drug Insights5.3%Drug Test Positivity RateMost Common Drug Test by Service Type1.8 Days for Average Drug Test Turnaround TimeDid you know only 19
18、%of Retail respondents have changed their drug screening policy or procedures due to COVID-19?DID YOU KNOW?MarijuanaCocaineAmphetaminesOxycodone/OxymorphoneOpiatesOther67.9%32%.1%Most Common Test Result by Drug Type3.8%1.9%68.8%13.4%6.8%5.2%SalivaUrineOther2021 Trends Report|Industry Insights|9Trans
19、portation2021 Trends Report|Industry Insights|10WHAT YOU CAN DOTransportation Background Insights2.1 Days Report TurnaroundTransportation Customer Order Benchmarking10.3%Criminal Returned Record Rate17.5%Possibly Not Eligible for Hire if Record is“Assault&Battery”Background report turnaround times a
20、veraged 2.1 business days in 2020.The industrys focus on risk is exhibiting results.The criminal returned record rate more than doubled from 5.1%in 2019 to 10.3%in 2020.One of the most commonly found crimes in Transportation,assault&battery,increases the chances the candidate may be ineligible for h
21、ire.DID YOU KNOW?The Transportation industry saw significant increases in usage of the Federal Felony Criminal search,Global Sanctions as well as the Sex Offender registry.This reflects a focus on risk management that was also captured in our 2019 report.?County CriminalNational CriminalFederal Felo
22、nySex Offender RegistryStatewide CriminalEducationGlobal SanctionsEmploymentDrug Testing202020190%20%40%60%80%75.4%68.2%73.3%67.6%18.3%19.7%47.4%16.9%24.5%6.6%43.8%26.2%0.7%1%18.5%33%11.1%11.9%2021 Trends Report|Industry Insights|11WHAT YOU CAN DOTransportation Drug InsightsIn our 2020 customer surv
23、ey,Transportation was among the few major industries to rank risk as a higher priority than speed and cost in a background screening program.DID YOU KNOW?3.5%Drug Test Positivity Rate1.8 Days for Average Drug Test Turnaround TimeMost Common Test Result by Drug TypeMarijuanaCocaineAmphetaminesOxycodo
24、ne/OxymorphoneOpiatesOther70.8%11.7%6.5%4.8%99.4%Most Common Drug Test by Service Type2.9%3.4%0.6%0.1%SalivaUrineOther2021 Trends Report|Industry Insights|12Staffing2021 Trends Report|Industry Insights|13WHAT YOU CAN DOStaffing Background InsightsStaffing Customer Order Benchmarking2.3 Days Report T
25、urnaround13%Criminal Returned Record Rate67%of Candidates Possibly Not Eligible for Hire if Record is“Burglary”DID YOU KNOW?The Staffing industry more than doubled its use of Federal Felony searches and increased Global Sanctions searches by nearly 30%.These types of searches generally process quick
26、ly with a low criminal returned record rate,but when a re-cord is returned,the results are serious offenses.This is one way Staffing custom-ers have decreased their risk profile with minimal impact to turnaround times.?Background report turnaround times averaged 2.3 business days in 2020.In part due
27、 to the increase in Federal Felony searches and the increase in using the First Advantage Criminal file,the criminal returned record rate for Staffing clients increased to 13%in 2020 from 7.7%in 2019.One of the most commonly found crimes in Staffing,burglary,increases the chances the candidate may b
28、e ineligible for hire.20202019County CriminalNational CriminalFederal FelonySex Offender RegistryStatewide CriminalEducationGlobal SanctionsEmploymentDrug Testing0%10%20%30%40%50%60%70%11.6%6.2%7.1%7.3%11.5%14.9%27.1%25.6%14.5%32.2%9.9%61.7%63.4%54.8%52.1%9.3%5.8%12.8%2021 Trends Report|Industry Ins
29、ights|14Staffing Drug InsightsAccording to our annual survey,the top two reasons that Staffing companies perform background checks to fulfill regulatory compliance(38%)and ensure that the candidates have the right qualifications or skills for the job(30%).DID YOU KNOW?3.9%Drug Test Positivity Rate1.
30、4 Days for Average Drug Test Turnaround Time99.1%SalivaUrineOtherMost Common Drug Test by Service TypeMost Common Test by Drug Type0.8%0.1%MarijuanaCocaineAmphetaminesBarbituratesOpiatesOther68%17.2%6.8%2.8%2.6%2.4%2021 Trends Report|Industry Insights|15Healthcare2021 Trends Report|Industry Insights
31、|16WHAT YOU CAN DOHealthcare Background Insights2.2 Days Report TurnaroundHealthcare Customer Order Benchmarking2.5%Criminal Returned Record Rate47%Possibly Not Eligible for Hire if Record is“Domestic Violence”Background report turnaround times averaged 2.2 business days in 2020.The criminal returne
32、d record rate for Healthcare clients saw a significant decrease from 10.8%in 2019 to 2.5%in 2020.This may be due to a higher than normal percent of roles being filled with professional-level positions(like nurses and doctors)that tend to have lower criminal record return rates.One of the most common
33、ly found crimes in Healthcare,domestic violence,increases the chances the candidate may be ineligible for hire.DID YOU KNOW?The Healthcare industry remained stable in terms of county,state and federal criminal searches.Global Sanctions searches doubled.Employment verifications rose by 40%,and on-the
34、-job experience appears increasingly important to Healthcare customers.?County CriminalNational CriminalFederal FelonySex Offender RegistryStatewide CriminalEducationGlobal SanctionsEmploymentDrug Testing0%10%20%30%40%50%60%70%80%2020201917.9%12.3%17.2%18%21.5%1.2%3%72.8%55.2%58.1%16.3%18.1%62.7%68.
35、4%68.6%68.6%73.4%19.6%2021 Trends Report|Industry Insights|17WHAT YOU CAN DOHealthcare Drug Insights26%percent of Healthcare survey respondents saw an increase in employees who have lived or worked in other countries.38%of respondents said minimizing the risk of criminal activity is the top reason t
36、heir organization conducts background checks.DID YOU KNOW?1.8%Drug Test Positivity Rate1.7 Days for Average Drug Test Turnaround TimeUrineOthersMost Common Drug Test by Service TypeMost Common Test by Drug TypeMarijuanaCocaineAmphetaminesOxycodone/OxymorphoneOpiatesOther98%77.9%6.9%5.3%2%3.9%1.5%4.5
37、%2021 Trends Report|Industry Insights|18Financial Services2021 Trends Report|Industry Insights|19WHAT YOU CAN DOFinancial Services Background InsightsFinancial Services Customer Order Benchmarking4.7 Days Report Turnaround3.3%Criminal Returned Record Rate38%of Candidates Possibly Not Eligible for Hi
38、re if Record is“theft”DID YOU KNOW?The Financial Services industry is risk averse.In 2020,Federal Felony searches more than doubled,use of the First Advantage National Criminal File rose by 50%and National Sex Offender checks rose by 37%.?Background report turnaround times averaged 4.7 business days
39、 in 2020.The criminal returned record rate for Financial Services clients decreased from 4.2%in 2019 to 3.3%in 2020.One of the most commonly found crimes in Financial Services,theft,increases the chances the candidate may be ineligible for hire.20202019County CriminalNational CriminalFederal FelonyS
40、ex Offender RegistryStatewide CriminalEducationGlobal SanctionsEmploymentDrug Testing0%10%20%30%40%8.9%11.7%14%10.8%31.1%37.3%4.7%6.4%8.2%18.6%4.7%5.3%16%24.9%23.7%28.4%10.5%11.4%2021 Trends Report|Industry Insights|20WHAT YOU CAN DOFinancial Services Drug Insights52%percent of Financial Services su
41、rvey respondents classified risk as their main priority when seeking a background check,the highest of all featured industries.27%of survey respondents saw an increase in employees who have lived or worked in other countries,also the highest of all featured industries.DID YOU KNOW?1.4%Drug Test Posi
42、tivity Rate1.3 Days for Average Drug Test Turnaround TimeMost Common Drug Test by Service TypeMost Common Test by Drug TypeMarijuanaCocaineAmphetaminesBarbituratesOpiates0.2%0.1%3.2%89.5%4.5%1.8%0.9%SalivaUrineOther99.8%2021 Trends Report|Industry Insights|21 2021 First Advantage.All rights reserved.