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1、State of the Industry:Part Four|Industry Insights|1REPORT2020 PART 4 OF 5Industry InsightsTRENDS State of the Industry:Part Four|Industry Insights|2INTRODUCTIONAs the worlds largest global background screening organization,we wanted to deliver insights to optimize your screening program.Thats why we
2、 put together our 2020 Trends Report.This installment is the fourth in a five-part series that breaks the industrys leading trends into categories,including State of the Industry,U.S.Insights,Global Insights by Region,Industry Insights and Insights to Empower Positive Change.To develop this report,w
3、e surveyed our customers to best identify their screening preferences and behaviors.By cross-referencing these responses with aggregate data from our 71 million 2019 global searches,we were able to identify trends and insights from the past year driving the background screening industry.While next y
4、ears data will undoubtedly look different as a result of the global health crisis,the trends we identified from the 2019 searches still tell an important story about where the industry is headed as it relates to analytics,risk,contingent labor and drug screening.We hope the industry trends contained
5、 in our 2020 Trends Report add value to you and provide the insights you need to shape your screening program now and in the future.State of the Industry:Part Four|Industry Insights|3Industry Trends7 TRENDS SHOWING HOW TO REDUCE RISK AND FOCUS ON WHAT REALLY MATTERSConduct More County Criminal Searc
6、hesReview Your Returned Record RateWith More Returned Records,More Cases Needed ReviewEven with More Records Returned,With Focused Reviews,Clients are Able to Maintain High Levels of EligibilityDecrease in Drug Testing FoundExcept Transportation!Retail and Staffing Find Highest Drug Positivity Year
7、Over YearMarijuana Remains the Most Common Drug Found12340%5.89%17.5%1%7.170%More in 2019Less in 201920197.738%3.38%20.6%5672018 Average Criminal Return Record Rate All IndustriesHealthcare Positivity=MarijuanaRetail TransportationMany Other IndustriesHealthcareFinancial Services2019 Average Crimina
8、l Return Record Rate All IndustriesRetail Positivity =MarijuanaUnchanged Year Over YearRetail2018Staffing2019Benchmarking across key clients revealed:State of the Industry:Part Four|Industry Insights|4WHAT YOU CAN DOVertical Benchmarking ScaleEvery background check ordered is a tradeoff between spee
9、d,cost and risk;more thorough county-level background checks are more likely to uncover additional crimes,but come with a small tradeoff in search timethis is reflected in small increases in turnaround time among clients new to using these more in-depth searches.For each industry in this report,a“Ve
10、rtical Benchmarking Scale”is provided.This scale uses key clients as a barometer for the overall trends within that industry,providing a breakdown of the proportion of background checks for those clients containing each of the search types at left for both 2018 and 2019.A view across all industries
11、is provided here 1.The purpose of this information is both to show how background screens are changing in a constantly-evolving landscape and to help your organization balance speed and risk.1.Overall values derived from averaging referenced verticals,giving all verticals equal weight.YEAR OVER YEAR
12、 SEARCH TYPE COMPARISONCounty CriminalNational CriminalStatewide CriminalFederal FelonySex Offender Registry Global SanctionsEducationEmploymentDrug Testing0%10%20%30%40%50%60%70%20192018SPEED VS.RISKWhile SPEED remains our clients clearest focus in recent years,three out of the five verticals exami
13、ned in this document(Transportation,Staffing and Financial Services)had an increase in the proportion of respondents indicating that RISK is their greatest concern.State of the Industry:Part Four|Industry Insights|5WHAT YOU CAN DORetailRetailers are broadening the scope of searches that they order p
14、er candidate.This results in more returned records but also a slightly increased turnaround timefrom.92 business days in 2018 to 1.17 business days in 2019.RETAIL TOP 5 RETURNED CONVICTIONS RETAIL VERTICAL BENCHMARKING SCALE1.Marijuana Possession2.Assault&Battery3.Theft4.DUI Alcohol&Unspecified5.Dri
15、ving with Revoked LicenseAverage background turnaround report timeReturned Record RateOf the most commonly-found crimes in Retail,theft is the one that most often results in ineligibility,with 15.53%of candidates with theft charges being found ineligible.business daysCounty CriminalNational Criminal
16、Statewide CriminalFederal FelonySex Offender Registry Global SanctionsEducationEmploymentDrug Testing201920180%10%20%30%50%40%60%70%80%90%11.1%1.17THEFTDue to client changes in scope minimizing risk,the returned record rate for Retail clients increased from 9.2%of candidates to 11.1%of candidates.St
17、ate of the Industry:Part Four|Industry Insights|6WHAT YOU CAN DORetailKEY LEARNING17%of Retail respondents indicated that they planned on screening candidates less strictly in 2020,and another 25%indicated that they planned on interacting with candidates in new ways,such as using mobile-optimized te
18、chnologies or instituting more international screens.MORE ON DRUG TESTINGMOST COMMON DRUG TEST BY SERVICE TYPE MOST COMMON TEST RESULT BY DRUG TYPE38.22%2.42%60.47%4.31%1.31%of Tests%of Positive Tests Containing this DrugUrine Drug TestMarijunaCocaineSaliva Drug TestAmphetaminesOxycontinOther Drug T
19、estOpiates70.3%13.89%6.55%5.89%1.91Drug Test Positivity RateAverage drug test turnaround report timebusiness daysState of the Industry:Part Four|Industry Insights|7WHAT YOU CAN DOTransportationTransportation searches increased in scope and vigilance this past yearnearly every form of criminal check
20、saw greater use in 2019 than in 2018 for this industry.TRANSPORTATION TOP 5 RETURNED CONVICTIONS TRANSPORTATION VERTICAL BENCHMARKING SCALE1.Drugs Possession2.DUI Alcohol&Unspecified3.Assault&Battery4.Theft5.Driving with Revoked LicenseCounty CriminalNational CriminalStatewide CriminalFederal Felony
21、Sex Offender Registry Global SanctionsEducationEmploymentDrug Testing201920180%10%20%30%50%40%60%70%Average background turnaround report timeReturned Record Ratebusiness days5.11%1.45State of the Industry:Part Four|Industry Insights|8WHAT YOU CAN DOTransportationKEY LEARNINGWhen prioritizing risk,sp
22、eed and cost,21%of Transportation respondents indicated that risk was their primary concern,compared to 17%in 2019.However,when asked WHY they screen,41%said that the primary reason is the prevention of future criminal activity.MORE ON DRUG TESTINGMOST COMMON DRUG TEST BY SERVICE TYPE MOST COMMON TE
23、ST RESULT BY DRUG TYPE1.52%of Tests%of Positive Tests Containing this DrugUrine Drug TestMarijunaCocaineSaliva Drug TestAmphetaminesOxycontinOther Drug TestOpiates70.3%13.89%6.55%1.84%96.64%63.53%6.62%10.34%15.34%3.68%2.82%1.63Drug Test Positivity RateAverage drug test turnaround report timebusiness
24、 daysState of the Industry:Part Four|Industry Insights|9WHAT YOU CAN DOStaffingWhile many verticals had a noticeable shift in risk tolerance,moving to more comprehensive searches,Staffing remained stable,with the only notable difference being an increase in the proportional use of the First Advantag
25、e National Criminal File.STAFFING TOP 5 RETURNED CONVICTIONS STAFFING VERTICAL BENCHMARKING SCALE1.Drugs Possession2.Assault&Battery3.DUI Alcohol&Unspecified4.Theft5.Driving with Revoked LicenseCounty CriminalNational CriminalStatewide CriminalFederal FelonySex Offender RegistryGlobal SanctionsEduca
26、tionEmploymentDrug Testing0%10%20%30%50%40%60%20192018Average background turnaround report timeReturned Record Ratebusiness days7.69%1.38State of the Industry:Part Four|Industry Insights|10WHAT YOU CAN DOStaffingKEY LEARNINGWhile speed remains the highest single priority in Staffing,the proportion o
27、f respondents indicating that risk is the highest priority jumped from 20%in 2019 to 28%in 2020,with regulatory compliance also being a major driver39%of Staffing respondents indicated that regulatory compliance was their primary reason for screening.Only 7%of Staffing respondents indicated that the
28、y screen primarily due to customer requirements,showing clear value beyond merely what customers request.MORE ON DRUG TESTINGMOST COMMON DRUG TEST BY SERVICE TYPE MOST COMMON TEST RESULT BY DRUG TYPE0.46%of Tests%of Positive Tests Containing this DrugUrine Drug TestMarijunaBENZODSaliva Drug TestAmph
29、etaminesOpiatesMethadoneOther Drug TestCocaine70.3%13.89%1.88%17.62%3.45%3.95%5.95%66.12%96.39%3.16%3.38%1.29Drug Test Positivity RateAverage drug test turnaround report timebusiness daysState of the Industry:Part Four|Industry Insights|11WHAT YOU CAN DOHealthcareOverall,Healthcare clients saw a red
30、uced utilization of county criminal searches,in favor of statewide searches.HEALTHCARE TOP 5 RETURNED CONVICTIONS HEALTHCARE VERTICAL BENCHMARKING SCALE1.Disorderly Conduct&Like2.Assault&Battery3.Theft4.Driving with Revoked License5.DUI Alcohol&UnspecifiedCounty CriminalNational CriminalStatewide Cr
31、iminalFederal FelonySex Offender RegistryGlobal SanctionsEducationEmploymentDrug Testing201920180%10%20%30%50%40%60%70%Average background turnaround report timeReturned Record Ratebusiness days10.18%1.59State of the Industry:Part Four|Industry Insights|122.31%1.81Drug Test Positivity RateAverage dru
32、g test turnaround report timebusiness daysWHAT YOU CAN DOHealthcareKEY LEARNINGOnly 23%of Healthcare respondents indicated that cost was their primary concern in 2019,but in 2020,that number jumped to 41%.At the same time,Healthcare clients are clearly keeping their eye on priorities,with their main
33、 reason for screening split closely between regulatory compliance(29%),ensuring qualifications(29%)and preventing future criminal activity(21%).MORE ON DRUG TESTINGMOST COMMON DRUG TEST BY SERVICE TYPE MOST COMMON TEST RESULT BY DRUG TYPE2.03%1.70%37.62%11.65%2.83%5.13%6.34%of Tests%of Positive Test
34、s Containing this DrugUrine Drug TestMarijunaCocaineSaliva Drug TestAmphetaminesOxycontinMethadoneOther Drug TestOpiatesBenzodiazepines33.64%2.23%95.74%State of the Industry:Part Four|Industry Insights|13WHAT YOU CAN DOFinancial ServicesFinancial Services clients proportionally decreased utilization
35、 of U.S.-based criminal searches across the board,while increasing global sanctions reporting.FINANCIAL SERVICES TOP 5 RETURNED CONVICTIONS FINANCIAL SERVICES VERTICAL BENCHMARKING SCALE1.Assault&Battery2.Moving Violation Speed3.Theft4.Driving with Revoked License5.DUI Alcohol&UnspecifiedCounty Crim
36、inalNational CriminalStatewide CriminalFederal FelonySex Offender RegistryGlobal SanctionsEducationEmploymentDrug Testing0%5%10%15%25%20%30%20192018Average background turnaround report timeReturned Record Ratebusiness days4.15%2.85State of the Industry:Part Four|Industry Insights|141.23%.91Drug Test
37、 Positivity RateAverage drug test turnaround report timebusiness daysWHAT YOU CAN DOFinancial ServicesKEY LEARNINGRegulatory compliance is the greatest single reason for Financial Services clients to perform background screening,with 44%of Financial Services survey respondents indicating this as the
38、ir primary reason.As would be expected with such a close focus on compliance,of all the examined verticals,Financial Services showed the greatest focus on risk as a concern for their screening program,moving from an already-high 56%of respondents focusing on risk in 2019 to 60%in 2020.MORE ON DRUG T
39、ESTINGMOST COMMON DRUG TEST BY SERVICE TYPEMOST COMMON TEST RESULT BY DRUG TYPE.44%3.11%3.44%of Drug Tests%of Positive Tests Containing this DrugUrine Drug TestMarijunaCocaineAmphetaminesOther Drug TestOpiates54.03%38.88%99.56%State of the Industry:Part Four|Industry Insights|15 2020 First Advantage.All rights reserved.